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How do I delete all traces of FireFox.

How do I delete all traces of FireFox. I did the "remove program" but when I reinstall it is remembering that I once had Firefox installed so that tells me it has NOT fu… (read more)

How do I delete all traces of FireFox. I did the "remove program" but when I reinstall it is remembering that I once had Firefox installed so that tells me it has NOT fully removed all traces of Firefox. So please tell me how to remove everything. I keep getting errors that I don't get when I use other browsers, so there is some sort of issue with Firefox so I absolutely need to remove EVERYTHING. There must be some hidden files that the uninstall program is NOT finding. I need all profiles, files, bookmarks etc GONE!!!!! so I can do a new install. PS The REFRESH did not fix my issues so please don't offer that as a potential solution.

Asked by G Smo 4 weeks ago

loading firefox

I have a PC that cannot access the Internet. Using a thumb drive, I was going to download Firefox then load it onto the PC. Do you think this will work and if so, how do… (read more)

I have a PC that cannot access the Internet. Using a thumb drive, I was going to download Firefox then load it onto the PC. Do you think this will work and if so, how do I put Firefox on the thumb drive (be specific - step by step). Thank you

Asked by rcb24 4 weeks ago

Problem due to latest Firefox update

I use the Kindle Cloud Reader (https://read.amazon.com/kindle-library) to access and read ebooks in my Amazon Kindle library. Since the latest Firefox update something i… (read more)

I use the Kindle Cloud Reader (https://read.amazon.com/kindle-library) to access and read ebooks in my Amazon Kindle library. Since the latest Firefox update something is preventing my ebooks from opening correctly. The ebooks open, but only a single page appears and none of the navigation controls load.

Amazon support suggested trying a different browser. I loaded the Edge browser and had no problems opening my ebooks. I prefer to use the Firefox browser so I hope you can fix this issue.

Regards, ddi

Asked by ddi2200 4 weeks ago

Pop up blocker

After loading the pop-up blocker extension I cannot access many links inmy email. Suggestions? Tried uninstalling, selected to not include previous settings and reinsta… (read more)

After loading the pop-up blocker extension I cannot access many links inmy email. Suggestions?

Tried uninstalling, selected to not include previous settings and reinstalled. Still having a problem.

Possible conflict with my firewall? How do I uninstall pop-up blocker?

Thank you

Asked by Robert F Rudnick 4 weeks ago

Stop pop-ups

There are some pop-ups I cannot stop. Naturally, I have clicked “stop pop-ups” in the Privacy and Security section of Firefox Settings. That has worked but not quite. … (read more)

There are some pop-ups I cannot stop.

Naturally, I have clicked “stop pop-ups” in the Privacy and Security section of Firefox Settings. That has worked but not quite. I keep getting some “via l-itineraire.com”. That’s a website I used during a recent holiday in France.

So I installed Block Site.

That has an option called “Block a new host name”. I entered “l-itineraire.com.” and clicked Add. This has had no effect. The pop-ups still arrive from them.

I know there’s an option to open the website and get into the Firefox toolbar, but that’s defeated me. Yes I managed to get to click Menu, but not beyond. Anyway, that should not be necessary – after all I’ve clicked no pop-ups.

Asked by jphilweybr 4 weeks ago

YouTube video issues on FireFox

Hey there. To get straight to the point, whenever I am watching a YouTube video on Firefox in full screen, every so often the screen goes black then slowly fades back in.… (read more)

Hey there. To get straight to the point, whenever I am watching a YouTube video on Firefox in full screen, every so often the screen goes black then slowly fades back in. I have no idea how to fix this issues and it is not my computer that is causing it (doesn't happen on other browsers, my computer was tested for a variety of problems and nothing was wrong, etc). I have also looked through Firefox Reddit help pages and the support articles on the Firefox support website but have found nothing to help. Any suggestions or help would be much appreciated! Thank you :)

Asked by Smokeydeathcap 4 weeks ago

Can't open Word files on Firefox

I can’t seem to open any Word files in Firefox. Doesn’t matter if it’s a new file or an old one, it just won’t open. What’s weird is that it takes me to a OneDrive page s… (read more)

I can’t seem to open any Word files in Firefox. Doesn’t matter if it’s a new file or an old one, it just won’t open. What’s weird is that it takes me to a OneDrive page saying the file doesn’t exist or isn’t available. But when I switch to Google Chrome, everything works fine.

Asked by tha.supreme227 4 weeks ago

Commentary No Longer Visable On Multiple Websites

The last Firefox update, 126.0 (64bit), that was installed 2 days ago has caused various website's commentary or forums to not be displayed. For example, Yahoo finance pa… (read more)

The last Firefox update, 126.0 (64bit), that was installed 2 days ago has caused various website's commentary or forums to not be displayed. For example, Yahoo finance page, attempting to read the "community" section of a particular stock such as Walmart (WMT) nothing is displayed. This happens also on news websites that allow commentary. Google Chrome does display commentary but I don't like using Google.

This is not the first time commentary has not being displayed after an update. Happened a couple of times last year.

The desktop pc is running Windows 11, version 23H2.

Thanks, Frank

Asked by Clovis People 4 weeks ago

Black Google Search page when click on new tab

When I click on a new tab, I get this black Google Search page, which I want to go to open my homepage. When I click on home, it does open my homepage. The image is att… (read more)

When I click on a new tab, I get this black Google Search page, which I want to go to open my homepage. When I click on home, it does open my homepage. The image is attached. Any help on how to get rid of it would be appreciated. I do use New Tab Override, but it doesn't seem to be working.

Asked by MountainMortakai 4 weeks ago

drag and drop keeps breaking.

i am using firefox developer edition version 126.0b3 (64-bit) on linux mint with an x11 desktop and for some reason the drag and drop breaks frequently. i think i have f… (read more)

i am using firefox developer edition version 126.0b3 (64-bit) on linux mint with an x11 desktop and for some reason the drag and drop breaks frequently.

i think i have figured out how i can consistently recreate the bug as well as sort of fix it temporarily.

i start with a newly launched browser. everything works fine. but then if i attempt to drag and drop something shortly after i drag and dropped something else and it did the little animation where it returns to its original position, i find that i cant drag and drop anything FROM firefox to anywhere else. and i also cannot rearrage tabs.

it seems to fix itself whenever I drag something from another program TO firefox successfully such as text into a textbox, or a .html file into the window to view it.

Asked by goombabomber11 1 month ago

Google Calendar won't print whole day on Firefox

FIREFOX won't print whole day of my google calendar - now it just prints when I get to the computer and print out the day - but then it skips the morning or night - BUT I… (read more)

FIREFOX won't print whole day of my google calendar - now it just prints when I get to the computer and print out the day - but then it skips the morning or night - BUT I can go to Chrome and it will print from 6am to 12midnight .... PLEASE get this fixed - such a pain to log in to another calendar/browser ETC all the time

Asked by 3D H&G 4 weeks ago

An error occurred during a connection to login.acg.aaa.com

Unable to login to my AAA account from my PC though I can with no issues on my android phone. security.tls.version.max is set to 4 SSL Report: login.acg.aaa.com (104.68… (read more)

Unable to login to my AAA account from my PC though I can with no issues on my android phone.

security.tls.version.max is set to 4

SSL Report: login.acg.aaa.com (104.68.100.81) shows A+ rating - https://www.ssllabs.com/ssltest/analyze.html?d=login.acg.aaa.com

Please help.

Asked by Max 4 weeks ago

Firefox crashing Intel GPU drivers (for years), how do I collect information?

Hi, not sure the best place to ask, but it's been an ongoing issue since 2022. I kind of believe a shift in Intel has caused some of these issues, but probably not impor… (read more)

Hi, not sure the best place to ask, but it's been an ongoing issue since 2022. I kind of believe a shift in Intel has caused some of these issues, but probably not important (and I've already contacted them and did not get anywhere) at the moment.

Essentially, having Firefox running crashes the Intel UHD Graphics system, typically it is the UHD 620, but I believe I have some systems with a UHD 630. On Windows, I get a blank screen for 1.5 seconds, on macOS it crashes the entire Mac. I...I have a hard time wrapping my head around the fact I'm the only one with the issue and has occurred on multiple computers over a period of 18 months. The systems in question include the following:

Dell Optiplex 5040 MT - Fixed by putting a GTX 1650 in its 16x slot. Dell Optiplex 5060 MFF Dell Latitude 7290 Dell Latitude 7490 MSI GF63 (9th generation revision) MacBook Air 2020 w/ Intel i3 under macOS.

The thing is, with the exception of the MacBook, PCs don't report any issues apart from a "Hardware Failure" within the Reliability Monitor and the aforementioned screen shutoff. With World of Warcraft I'm able to reproduce the issue consistently under both DX11 and DX9, but Firefox not so much. I do see it occurring only on YouTube videos on the MacBook and is more common to occur on PC, but I have also had it happen on normal browsing.

I can turn off hardware acceleration and have done so, but I do wonder how much of an impact it will make on power efficiency on say, battery power. Would be something that should be fixed and I would like to put effort into getting it resolved, but I have no idea where to start. All drivers are up to date, Intel Boost is disabled (and I wonder if having it set as so causes this, though the MSI has no such BIOS setting) and it only occurs on Windows PCs with Windows 11.

Thanks for reading.

Asked by Ikouy 4 weeks ago

Firefox always plays sound out of my usb devise if even though i windows uses aux

I have two audio device plugged in. firefox only outputs to the usb devise even though i have selected the aux out on windows. all other programs use the selected audio o… (read more)

I have two audio device plugged in. firefox only outputs to the usb devise even though i have selected the aux out on windows. all other programs use the selected audio out but not firefox

any help would be appreciated

Asked by silasfoldbo 1 month ago

126.0 upgrade breaks WordsWithFriends, can not downgrade back to previous FF

On my MacOS 10.15.7 system I upgraded from 125.0.2 to FF 126.0 this afternoon. When I started the new version of FF and acknowledged the "downloaded app OK" dialog all t… (read more)

On my MacOS 10.15.7 system I upgraded from 125.0.2 to FF 126.0 this afternoon. When I started the new version of FF and acknowledged the "downloaded app OK" dialog all the tabs opened as expected except for WordsWithFriends (on Facebook). WWF draws the full board just fine but then throws a less than descriptive error message: "an error occurred. Please refresh." That is an infinite loop as it will return the same error no matter how many times retry is pressed. I logged out of FB and back in, just in case. No change. FB pages show fine, btw. Closed 126.0 and tried downgrading back to 125.0.2. That version with no longer load (or any of the previous four I had on hand). Consumes 100% of the CPU for about six minutes and then changes to Unresponsive in the Activity Monitor. WWF works fine in Safari and Chrome for what that is worth.

Asked by marty_ffs 4 weeks ago

Firewall reports unusal path of updater.exe

Windows 11 Pro, Version 10.0.22631 Build 22631 Firefox, 126.0b8 (64-Bit) Hey, I use a personal firewall. Every unknown program that attempts to access the network trigg… (read more)

Windows 11 Pro, Version 10.0.22631 Build 22631 Firefox, 126.0b8 (64-Bit)

Hey,

I use a personal firewall. Every unknown program that attempts to access the network triggers a popup message requesting permission.

Right after the installation, Firefox.exe initiated a message, stating the following path: "C:\Program Files\Mozilla Firefox\firefox.exe". I granted access.

However, weeks after the installation, the updater.exe asked for permission, stating a very unusual path of itself. The path is "\device\harddiskvolume3\Program Files (x86)\Mozilla Maintenance Service\update\updater.exe".

This seems unusual to me, since apps normally use 'C:\' to refer to harddiskdrive0. It is also suspect, since there are only two drives connected and the Disk Management tool (as an admin) indicates, that there are harddiskdrive0 and harddiskdrive1. There are no hard disk drives 2 or 3.

I also wondering about the fact, that the about firefox screen states, that firefox is up to date - even I did not granted access for the updater.exe in the past. There has never been a firwall rule to grant access for the updater.exe - how did it update in the past?

Does anybody have an idea what is happening?

Best regards, André

Asked by André 1 month ago

Every time I start Firefox a download pop-up appears

So yesterday I downloaded a bunch of files to mod a game. This warning appeared and since then it's been popping up every time I start the browser. I have cleared all coo… (read more)

So yesterday I downloaded a bunch of files to mod a game. This warning appeared and since then it's been popping up every time I start the browser. I have cleared all cookies related to the relevant sites. I have removed the warning about unwanted and uncommon software. I would rather not clear all my cookies and data to resolve this, so looking for other suggestions first. I don't mind digging through files or code to make it happen.

Asked by Safir 4 weeks ago

Since update to FF126, Eurosport video output is truncated

Since Firefox update to 126.0 yesterday, any video I try to view from the Eurosport website has lost about the top third of the video. Prior to the update, I didn't have … (read more)

Since Firefox update to 126.0 yesterday, any video I try to view from the Eurosport website has lost about the top third of the video. Prior to the update, I didn't have this problem with viewing the videos in Firefox, and if I access the website and videos using the MS Edge browser, the videos display correctly. See screen shots below from Firefox and Edge.

Asked by njhp94 4 weeks ago

How to move the Application Menu to the Left side of the screen

I have search and have seen screen shots. But not actually how to do it. In firefox the Application Menu "the three lines or the Hamburger." How do you move it to the Lef… (read more)

I have search and have seen screen shots. But not actually how to do it. In firefox the Application Menu "the three lines or the Hamburger." How do you move it to the Left side of the screen instead on the default location on the top right. Also please correct me if this is not possible. And thank you in advance. I am on the latest version and currently using windows 10.

Asked by Wil 4 weeks ago

Last reply by Agent virtuel 4 weeks ago