• Archived

broswer pages either blown out white or murky dark and almost all my extension icons/tools take up space but can't be seen.

what the hell is wrong with firefox windows? /all my extensions are not showing in my toolbar. No themes are showing correctly. Just more problems to work around, as if I… (read more)

what the hell is wrong with firefox windows? /all my extensions are not showing in my toolbar. No themes are showing correctly. Just more problems to work around, as if I have the time, to go along with the "improvements" for my life?

Asked by RL 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Log in and passwords

why, You are not saving all the log in and passwords lately. There are many that are missing in the list of save passwords. 2. Can you fix the slowness in my site and t… (read more)

why, You are not saving all the log in and passwords lately. There are many that are missing in the list of save passwords. 2. Can you fix the slowness in my site and the Firefox Crashes? Thanks Teresa Scanlan-- [email removed from public]

Asked by scanland2 1 year ago

Last reply by Dropa 1 year ago

  • Solved
  • Archived

Can not open Wheely.com on my computer

Good day! I can not open wheely.com on my laptop - as I am working from home today, and it is crucial for me to have an access to this web-site. Just a couple of weeks … (read more)

Good day!

I can not open wheely.com on my laptop - as I am working from home today, and it is crucial for me to have an access to this web-site. Just a couple of weeks ago, everything was fine. Now the mistake is PR_CONNECT_RESET_ERROR

Could you please check it ASAP and help me out?

Best regards, Daria.

Asked by Daria 1 year ago

Answered by Daria 1 year ago

  • Archived

when i download any type of file it downloads as a firefox file which makes it so i can't install anything that i need

if anyone can help me get the how do you want to open up this file page it would be really great because i'm trying to download unity 2019 and it won't let me because it … (read more)

if anyone can help me get the how do you want to open up this file page it would be really great because i'm trying to download unity 2019 and it won't let me because it keeps downloading as a firefox file

Asked by gord2fox 1 year ago

Last reply by gord2fox 1 year ago

  • Archived

Cookie exception list isn't saving

When I close Firefox and open it again the cookie deletion exception list is empty. The issue happens on my macOS/Linux/Windows installations. I am using custom settings… (read more)

When I close Firefox and open it again the cookie deletion exception list is empty. The issue happens on my macOS/Linux/Windows installations.

I am using custom settings for the history. I setup Firefox to delete the history when I close it but I selected only Cookie, Cache and Offline websites data. All the other options (i.e. website settings) are unchecked.

Any ideas?

Thank you.

Asked by Emanuele 1 year ago

Last reply by cor-el 1 year ago

Characters dissapearing, missing, garbled only in Firefox

Characters dissapearing, missing, garbled only in Firefox. Seems to be ok in troubleshooting mode. This only happens in Firefox so it appears to be isolated. As you hover… (read more)

Characters dissapearing, missing, garbled only in Firefox. Seems to be ok in troubleshooting mode. This only happens in Firefox so it appears to be isolated. As you hover over links is when it happens the most. I have the latest version installed and was just loaded on a new system.

Asked by yomoose 3 months ago

Last reply by cor-el 3 months ago

  • Archived

Google accounts sporadic and disconnecting only on Firefox/Windows

I've been trying to do some research on this and I've tested a number of results (clearing cache/cookies, running on Safe/Troubleshoot mode) but I'm still getting this er… (read more)

I've been trying to do some research on this and I've tested a number of results (clearing cache/cookies, running on Safe/Troubleshoot mode) but I'm still getting this error. I have also done a complete reinstall of the Firefox browser

I don't have any issue logging into any of the Google applications (gmail, youtube, drive, etc) on Chrome or Edge on my Windows machine, and I don't have any issues on my Mac running firefox, this issue seems to be specific to my Windows 10 OS on firefox.

It also occasionally works, so it's really confusing trying to debug what's going on (it works randomly if I refresh enough.

I'm not sure if it's related, but Youtube occasionally has issues connecting as well with the following issue. Any help would be greatly appreciated, I would really prefer this to work properly, otherwise I might end up having to switch browsers since it greatly effects a lot of things.

Asked by kevinyao93 1 year ago

Last reply by kevinyao93 1 year ago

  • Archived

bookmarks urls are not stable and change to unknown sites

The bookmarks are constantly changing to where I can no longer use them. I'll bookmark them to a folder one day and the next day their URL and icon has changed and goes … (read more)

The bookmarks are constantly changing to where I can no longer use them. I'll bookmark them to a folder one day and the next day their URL and icon has changed and goes to a totally different site. What's happened? Using Foxfire browser

Asked by mlux1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Is it possible to edit the context menus when I right click on tabs? I'm tired of accidentally missing the "duplicate tab", clicking "pin tab", and having to said tab back into place.

You can see the context menu in the photo, I would want to hide the pin tabs button so I could stop clicking it on accident. Pinned aren't a feature I use nor find useful… (read more)

You can see the context menu in the photo, I would want to hide the pin tabs button so I could stop clicking it on accident. Pinned aren't a feature I use nor find useful anyway.

Asked by TheWonderAlmighty 1 year ago

Last reply by cor-el 1 year ago

  • Archived

pdf issues

I can't use pdf to printout my credit card statements. This has happened on different banks. Finally, I gave up & went over to Chrome & had no problems. Please… (read more)

I can't use pdf to printout my credit card statements. This has happened on different banks. Finally, I gave up & went over to Chrome & had no problems. Please fix it. Another issue about pdf, it used to pop up on another page so I can view it right away when I clicked on open or whatever it was . But now, it disappears in a file. I miss the old way. Please fix it. Thank you. Sincerely, Melody

Asked by melodydawnk 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Litmos Completion Errors

I am having issues with our Storyline published e-learning courses. I always test in Chrome and Firefox. We just had a Q3 release on October 3, so my testing was prior to… (read more)

I am having issues with our Storyline published e-learning courses. I always test in Chrome and Firefox. We just had a Q3 release on October 3, so my testing was prior to October 3. All course completion reporting worked as it should in both Chrome and Firefox.

I have now started a new round of testing for a new course and my course completion reporting is reporting correctly in Chrome, but is not reporting correctly in Firefox. When I launch a course in Litmos in the Firefox browser and then exit the course before it is completed, the course is being marked as completed. When I launch the course again it does not pick up where it left off, the course starts over. I am wanting to convert back to an older version of Firefox to see if this resolves my issue, but I am not able to figure out how to do this.

Will you please tell me if this is a possibility or if there was something in the recent Firefox updates that would be causing this reporting issue within my course. I have tested my course in Chrome, no issues, I have tested my course in SCORM Cloud no issues, it is only happening in Firefox, which leads me to believe it is a Firefox issue.

Thank you so much for your help, Melanie

Asked by mgrimes9874 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Print PDF at a specific site crashes Firefox since the last update

I collected screen shots for doc. I get the message that there is a problem sending the report to Firefox. Website is: https://signin.guardianlife.com/signin https://cust… (read more)

I collected screen shots for doc. I get the message that there is a problem sending the report to Firefox. Website is: https://signin.guardianlife.com/signin https://customeraccess.guardianlife.com/overview

I tried starting with all extensions disabled - same results.

Is the development crew monitoring this? Something changed with this release that's causing this. I wouldn't mind if it didn't work, but crashing the browser is a no-no.

Asked by schmndrke 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Under MacOs 13 / Ventura Firefox sometimes crashes / freezes

Does this ID help? Crash ID: 4989de10-405b-41ba-9b6f-d43080221118 Here is the whole report: https://crash-stats.mozilla.org/report/index/4989de10-405b-41ba-9b6f-d4308… (read more)

Does this ID help?

Crash ID: 4989de10-405b-41ba-9b6f-d43080221118

Here is the whole report: https://crash-stats.mozilla.org/report/index/4989de10-405b-41ba-9b6f-d43080221118

Any hints?

Thank you!!!

Asked by mcclaneonfire 1 year ago

Last reply by Wayne Mery 1 year ago

having to clear my cookies every day or pages wont load properly

I have attached images of what slowly occurs when I don't clear my cookies, websites start to slowly and slowly load less and less until they eventually completely break … (read more)

I have attached images of what slowly occurs when I don't clear my cookies, websites start to slowly and slowly load less and less until they eventually completely break and wont load and I have to clear my cookies, resign into everything. and rinse and repeat every few days or a week, I also attached an image of what the purchase screen is supposed to look like. Looking at this via Microsoft edge

Asked by superkitty914 1 week ago

Last reply by zeroknight 1 week ago

  • Archived

External program links always opens in new window?

I recently switched from Brave to FF. An annoying problem is that whenever I click web links in external programs such as Microsoft Teams, Outlook etc Firefox always open… (read more)

I recently switched from Brave to FF. An annoying problem is that whenever I click web links in external programs such as Microsoft Teams, Outlook etc Firefox always opens it in a new window instead of a new tab like Brave did. Also the window it opens does not have my extensions enabled, indicating that it is some form of incognito or web view window or something? These are my settings.

How can I solve this issue?

Asked by Gusti.Fishbein 1 year ago

Last reply by Dropa 1 year ago

Bookmarks

Hi, Hope you well. My previous laptop was stolen and I'm trying install now all my saved bookmarks. I had no problem to get them back on Chrom after looging to my Accoun… (read more)

Hi, Hope you well. My previous laptop was stolen and I'm trying install now all my saved bookmarks. I had no problem to get them back on Chrom after looging to my Account. But I can't get back my old bookmarks on Mozilla. I see only the one which was saved on Chrome. Can you please help restore all my bookmarks before today day? I'll be really gratefull for help. Regards, Renata

Asked by renatarene948 4 months ago

Last reply by Paul 3 months ago