Firefox Support Forum

I am unable to load google or any google searches. I have reinstalled firefox and the problem persists.

When I immediately open firefox everything works as expected, but not long after browsing the fault arises.

I just had a Firefox update today and now when I save a pic or save a video it does a new really annoying drop-down notification at the top from the download icon area which stays there until I manually remove it. In the past I only saw an activity up there when I downloaded programs to my downloads folder, but not when I simply saved an image or video to my other locations. I do not want this stupid dropdown notification appearing, and it's getting bigger and bigger the more pics I save, how do I turn it off? It's ridiculous. I save videos from twitter and images like memes all the time and never have this happen, it just saves it and there is nothing more going on to worry about (which is what I want), it's only started today after the update so it's a new feature. I looked in about:config but I could not work out which setting it is so didn't touch anything. Thanks for your help.

I recently had to wipe my laptop and didn't have a chance to back stuff up off it. Thankfully, all my tabs and passwords are synced with Firefox Sync, but alas, I don't remember my password. So I pulled an old laptop I hadn't touched in a couple years, it was still logged in to Firefox Sync -- I could see all my tabs and passwords there. But the password for Firefox Sync itself? Out of date, turns out it's wrong (must've changed it at some point and not updated.)

So now I'm forced to, eventually, reset my password. What to do? Well, it says it will clear all my data (passwords, tabs, etc.) At the same time, since I'm *already logged in* and can view all the data, I'm hoping it would just stay here locally when it gets wiped server-side, and then I could re-sync my tabs and passwords in. Does this work this way?

tl;dr if I'm already logged into Firefox Sync, and reset the password, will I still lose everything?

Thanks.

Who has experienced downloading a PDF file after the last update, Firefox used to open a download dialogue but now it opens the file in same tab instead of downloading it. this can be annoying especially when opening emails and downloading files, every time I have to reopen the same location.

this happened only today after the last update

I am having a weird issue in Firefox. This issue happens on all websites, in all text entry fields of any kind.

It is like there is another 'ghost box' overlapping each entry field. It is hard to tell in the pics (was hoping I could post a video), but in the first one you can see the cursor is slightly lower than the actual field. If I type, nothing will appear. Then if I click again, a bit higher, I can type into the actual field.

I have never seen this before but it happens on ALL websites. It is a bit frustrating having to re-click all the time. Also, I was getting concerned there might be some keylogger or weird virus on my machine. Any ideas what is wrong here?

After few search, the adress bar just don't work anymore : nothing happen.. (with google) Need to close et start again Firefox to use search... until the same problem again

Afte a while , when i open a new tab and enter a "word/phrase" the tab wont do anything - not search, not open wesites, or google it automaticaly on enter. I have to close and open the browser to be able to use it again. I have allready fresh install, i have change the appblocker, logout and more setings but I have no solution yet. Maybe there is an log to look up to see where the problem persists. Thank you!

I've long used firefox for research using google scholar and science journals to directly import references into endnote. However, since the recent update (firefox v98) direct import of .ris files (endnote) is no longer possible. The only option is to download the file.

There is no option to configure these file extensions in settings, and no prompt asking how to handle them...only where to download.

Please recover this function, as firefox is becoming increasingly unusable (loyal firefox user since 2002).

I cannot removed total adblock and especially the ad for total adblock. I tried to follow the instructions, but they do not bring up the menu that they are supposed to bring up. HELP

As from v100.0, Firefox allows users to "set their preferred color schemes for websites".

Ironically, this does not addresses complaints from users, including me, who wish for a consistent Light theme all across Firefox.

Even if "Web site appearance" is set as Light, the following still remain dark:

• Background of main drop-down menu (Containing "Sync and save data", "New tab", "Print", "Settings", etc)
• Background of right-click menu (Containing the refresh icon, "Save page as", "View page source", etc)
• Background of "Please enter primary password" menu
• Background of auto-filled user name and password menus
• Background of elements in a bookmark folder
• Background of Downloads menu
• Background of Print menu
• Background of "Clear all history" menu
• Background of "Find on this page" menu
• Background of "You are about to close X tabs" warning menu
• Colour of title bar for "About Mozilla Firefox" window, when the window is not currently active

Being able to set "browser.theme.toolbar-theme" permanently as 2 would fix all of the above, but users are still (Note: Since v96.0, when this complaint was raised) prevented from doing so. Why?

Each time Firefox updates, the email client changes to the outlook default. The last 2-3 updates, mailto does not appear on the file,settings,applications menu. Nor will it populate if I type it in. I have tried every instruction to no avail. I am a long-time firefox user, non-techie and it is discouraging when things disappear with each update lately. Would appreciate any suggestions. Thanks

Before the most recent update (version 98.0), my default setting for pdf files is to open in Firefox and a pdf website I use prompted a download window when I clicked 'Download'. It has 'popupDownload=true' in the link which I believe did the trick.

After this update, clicking the same button just opens the pdf file instead of showing the download window, ignoring the command in the link.

Can anyone help me out? Thanks in advance.

Why why why why is FF forcing download of pdf files? It is a horrible problem for me.

Especially because I am a university prof and, in the classroom, constantly display (my own!) files from the course management system on the classroom devices. I DO NOT WANT MY FILES SAVED ONTO THE (PUBLIC) CLASSROOM DEVICE. Never mind multiple copies as it will download EACH AND EVERY TIME I open it.

I have been looking everywhere for a solution or a way to disable this feature, there seems to be no such option but I am seeing a lot of posts from people who object to this as much as I do.

After many many years of loyally using FF and a paid subscriber to some Mozilla services, I am afraid I am going to have to give up using FF is this isn't fixed NOW.

So this morning (5/4/2022) I start the computer (desktop) Win 10 Pro, 64 bit and Firefox will not connect.

Checks: I verified that my phone connects to my wireless; I verified that email is connecting; I verified that Chrome is connecting.

I did the following:

I refreshed Firefox -> Firefox will not connect I started Firefox in troubleshoot mode -> Firefox will not connect I uninstalled and then restarted my computer and then reinstalled -> Firefox will not connect

Further, the once working about:config update to reinstate compact menus has no effect (why not test for a mobile OS before expanding the menus...?) Regardless, this secondary for the moment.

What to next is a mystery to me. Firefox has become so troublesome that it is almost not worth it to continue fighting with it.

I updated my Firefox and it deleted all of my bookmarks I followed instructions found online, however when I click "manage bookmarks", the "import and backup" tab is not there

I use a program called Solver to generate reports and download them in the .xlsx format. After a recent update in Firefox, my downloaded files no longer contain an extension and instead only appear in my download folder as a generic "File".

I've checked and .xlsx files are definitely associated on my computer with Excel. Also when I open the file or later "Always Open Similar Files" they open using Excel no problem.

What's the reason these aren't getting an extension added to them? I've attached a picture where file 1 is what it looks like for a file downloaded using Firefox, file 2 is the same file that is opened at the time of download.

My issue kind of looks like this one and it seems the issue was a bug and the user needed to download a new release of Firefox: https://support.mozilla.org/en-US/questions/1277280

I just installed firefox on a linux machine, and spontaniously, I keep getting a message pop up toward the top of the screen saying: "To play videos, you may need to install the video codecs".

This occurs when I am not even trying to play videos. I can play youtube videos fine. I don't need to install anything. It normally occurs when I am checking my outlook email, but can happen at any time.

So my question is, how do I stop this message from coming up? Prefereably WITHOUT installing some codec that I do not currently need.

Another message that comes up is an offer to install an outlook extension to my browser, but this is triggered by opening outlook email. I have no need for this either, so it would be nice to get rid if this message popping up as well.

Thanks

I know firefox version 98.0 changed how downloads work, but I have my settings for downloads set to "Always ask you where to save files" and specifically for PDF files, I have the action set to "Always ask". However, when I click download on a PDF file and then select "open with firefox" as the action option, the file not only opens in the browser, but also gets downloaded automatically without even allowing me to select where. Is this intended behavior? There are lots of times I just want to view a file and not actually download it, and this is quite annoying.