Firefox Support Forum

Facebook does NOT require any HSTS, Edge goes there with no problem. This is why I deleted Firefox last night, I downloaded it again to try to get there and what do you know, it worked. That is until it told me to refresh, then all of a sudden you claim it requires this HSTS which is crap. The only reason I'm not on Edge now is one small little imperfection that Firefox doesn't have. So I guess I'll be deleting Firefox yet again with it's HSTS nonsense.

Good day,

Really happy to see that mozilla is tightening up security. But unfortunately, I can't enroll into Two-Step Authentication everytime I enter code it's not being accepted. I tried multiple android apps of those codes and non of them work for me.

Because of that, I lost access to addons.mozilla.com account, because system doesn't let me in without 2step auth enabled.

Any chance I can use yubikey's intead of those auth apps? or anything else I can do?

Hello In mozilla firefox, i disabled "ask to save passwords, autofill forms" and i turned on "never save history, delete cookies after exiting browser" functions. I entered my passwords for one website using this browser. And I deleted cookies and history one more time to make sure so that no one can access my login and password. But in one article i read that firefox keeps files called logins.json and key4.db which stores login&passwords. My question is - Are my logins and passwords saved even though I disabled&enabled that functions i mentioned before?

I clicked on a permission to improve my Cookie protection this morning. I just want to confirm that this is a legitimate Fire Fox protection and not some sort of scam. Andrew

Hello everyone! I have a question concerning what the default value settings are for the two below security.tls.versions in About:Config. Mine are currently set at 4 for version.max and 3 for version.min. The reason I ask is that I have gotten two Event 36871 errors since updating Firefox to 100.0.1 stating "A fatal error occurred while creating a TLS client credential. The internal error state is 10013." I was using no other program besides Firefox at the time I received the errors.

security.tls.version.max security.tls.version.min

Respectfully, Don

Firefox has become so secure I can no longer use it for work. I spend so much of my time allowing links to be opened from clients, etc. Has anyone found a simple work around for all the freezes etc?

I have several credit cards saved in Firefox. When I try to use the "Autofill Card Details" feature, I am prompted to authenticate my identity with my user password (that is, computer user account password). Upon entering the password, the prompt accepts it and disappears. Now, the expected behavior is that Firefox should paste my card number, along with other details (name on card, etc), into the corresponding fields. Instead, it enters blanks into all the text fields, clearing them if they had previously had anything in them. After this, if I go into settings and view saved cards - the cards that I have attempted to autofill are shown in the list of saved cards, but have blanks in all text fields.

I have had to re-enter all the card details several times over. I have encountered this bug many times at this point. Tried searching for posts with similar problems but have not found anything.

Hello,

I believe this issue started ever since I upgraded my PC to Windows 11, and has persisted through a full reinstall. I continually get intermittent SSL errors of all types when visiting any websites. Simply refreshing the page temporarily resolves the issue, but I'd estimate 20% of the time when I try to load a webpage I get the error. This does not happen on any other browser, or Firefox on any other device on my network. Interestingly I believe this even happened on the same machine inside a Linux VM in VMware, but I'm not 100% I am remembering that right. So far, I have tried various fixes including resetting certificate authorities and changing Firefox to use the Windows certificate store in about:config, but nothing has worked so far. I'm all ears for any ideas.

Thanks!

After Format my laptop, I install Firefox and forget password after Reset password all fine then enter email and password to Sync all data but, I don't see any data this data have a lot of passwords and bookmarks, How can I FIX IT????

I can log into my Firefox account on my Macbook Air with my email address and password, I can log into Firefox on my iPhone via pair, but I cannot log into Firefox on my Mac Mini using the same email address and password, the Mac Mini keeps saying my password is incorrect.

I'm running Firefox version 100 on both my Macbook Air and my Mac Mini. The sync feature works fine between my MacBook Air and my iPhone. The Firefox account works excellent between my MB Air and iPhone, but I would like to have my bookmarks, history and passwords synced to my Mac Mini as well.

The "only" way I know how to log into my Firefox account on my Mac Mini is using my email address and password. The same email address and password works fine on my MB Air and iPhone. But when I enter my email address and password on my Mac Mini, I get the "Incorrect password" message. I have carefully re-entered my password several times with no success.

I am concerned about "resetting" my password as the dialogue suggests I may lose my bookmarks, logins, and passwords. I really, really, don't want to do that. Besides, they work fine on my MacBook Air and iPhone.

I don't have a resolution to this issue. Any suggestions?

Thanks in advance, Glenn Cooper

I refreshed Firefox and all my passwords disapeared even though it stated they would be saved. I followed online instructions and copied and pasted the old data into the new profile. Although I can see the old login data is there nothing shows up in the saved passwords section in settings. HELP! all my passwords are badly required as I have no other record.

I really like & trust Firefox ! Would like to know about all the privacy settings I should have & probably don't ! Doubt I have updated much as I should have recently. Would appreciate any assistance. Thanks, Firefox !

Greets to all After last update to 100.0.2 (64bit) connection to National Bank of Greece account is impossible due to an image error occurring, while entering OTP informing :

" error image " connection procedure with OTP failed. Please be sure that your browser allow you storing od cookies and try again.

This does not occur using chrome or edge ...

settings are checked ok, nothing changed recently

Per an article on yahoo news, I decided to clear data by going to: Settings->Privacy & Security->Cookies&Site Date->clear data

In hindsight, this turned out to be a mistake. Previously when using yahoo mail, it let me stay logged in for two weeks. Now I have to log in each time. There are also 2 or 3 other sites that logged me in automatically, but now have to log in every time.

How can I undo what I did?

Thank you for any help you can offer,

Carter

Hello, I tried to sign in to my firefox account on a new computer and it appears the rules for password format have changed such that my existing password is too short to be used. How should I proceed to either sign in or reset my password without affecting my existing firefox browsers and lockwise app? Thank you.

I need help with you please because I am disabled men and lots of health issues that why no understanding how to setup this account I want to add my phone number [phone# removed from public] for verification code second verification by email address code and Samsung account add to linked with my this account and need security protect my account just simple bowser account I need there I can please game in app and if I need I can search what I need example shopping please help me you can check my age on my Samsung account and one picture I already download it please help

Trying to create a new account with CRA for tax purposes, after 20 questions got a message that I need to adjust my setting regarding Java Script Function. Don't have a clue what that means

I recently bought a new computer and had my data transferred from the old one, but the vast majority of my passwords have disappeared. Even after copying the logins.json and key4.db files from the "Old Firefox Data" folder, I was only able to recover 8 of my 50+ passwords. I can’t even manually change my passwords one-by-one because I don’t even remember all of my accounts, let alone my passwords.

Please help me.

I have a problem on Firefox ONLY with my Shopify website login. I was having a weird problem with captcha cycling over and over and with Shopify's help I've changed all my passwords, added various authentication steps, including adding Norton and their VPN on top of the Firefox VPN. During all this I noticed a user that is NOT ME on my Shopify login page. Shopify can't figure it out and asked me to uninstall and reinstall Firefox which I did today. Mind you, everything is completely fine and normal on Chrome. After the reinstall, that user was still there! I logged them out, reset my password, checked it in Chrome and logged back in on Firefox. The user is STILL THERE!

What triggered all this was a random email about my products where the to: was blank. I replied to see which address it went to, which turned out to be a personal address that IS NOT associated to my websites. I actually have 3 on Shopify but only 1 has been weird. That got me worried. So I contacted Shopify and then this user (not me) showed up as I was doing screenshots to send to Shopify via chat.

Also all the Norton scans say everything is clean.

I have spent over a week working with Shopify in various capacities and now they have asked for an insane amount of information to ensure I am who I say I am. In fact I got a second round today! I've supplied both sets of information.

Is there anyone on the Firefox side that could help me troubleshoot this....live...not in chat hopefully! Could it be a Firefox issue?