• Archived

Settings Changed AGAIN!

I haven't traced this to FF updating, so don't yet have a hunch on what is triggering this: Browser: FF for Win. ISSUE #1: Downloads are going to the default location (… (read more)

I haven't traced this to FF updating, so don't yet have a hunch on what is triggering this:

Browser: FF for Win.

ISSUE #1: Downloads are going to the default location (Windows Downloads folder) in spite of being set to 'Always ask you where to save files'. This setting is retained correctly, but the browser is NOT asking me where to save the downloads - it just puts them in the default Windows "Downloads" folder)

ISSUE #2: I NEVER have ANY browser save passwords, yet despite repeatedly setting it NOT to ask to save passwords, here I am AGAIN setting it NOT to save passwords. This seems to happen every few months, but I don't yet relate it to FF updates.

Thoughts?

Thank you, Doug

Asked by Doug 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Favicon is incorrect on bookmark but not on tab

Hello. This issue happens only with steamdb.info. The favicon on the tab is correct but the one on the bookmark is not. Why are they different? It also happens with a bra… (read more)

Hello. This issue happens only with steamdb.info. The favicon on the tab is correct but the one on the bookmark is not. Why are they different? It also happens with a brand new profile or on another PC. I'm on Windows 10. Thank you for the help.

Asked by AndreaCB 2 years ago

Last reply by cor-el 2 years ago

  • Archived

What is freshy? How do I get rid of it?

When using the Firefox search engine, once the information is entered, Freshy takes over. I'm concerned that my computer is being compromised. Please tell me how to get r… (read more)

When using the Firefox search engine, once the information is entered, Freshy takes over. I'm concerned that my computer is being compromised. Please tell me how to get rid of freshy. Thank you.

Asked by Dspringer2111 2 years ago

Last reply by cor-el 2 years ago

  • Archived

eToken with FF 100 from snap

Canonical transformed Ubuntu installation process from apt to snap. Unfortunately my FF 100 now is not able to load libetpksc11 module with message: module cannot be load… (read more)

Canonical transformed Ubuntu installation process from apt to snap. Unfortunately my FF 100 now is not able to load libetpksc11 module with message: module cannot be loaded.

Asked by przemyslaw5 2 years ago

Last reply by jonzn4SUSE 2 years ago

  • Archived

Falla en la interfaz de su navegador

Después de descargar e instalar la actualización de su navegador, la interfaz de dicho navegador solo muestra letras tan pequeñas que ni son legibles, al igual que todo … (read more)

Después de descargar e instalar la actualización de su navegador, la interfaz de dicho navegador solo muestra letras tan pequeñas que ni son legibles, al igual que todo lo que se busca se ve igual, y también en todas partes de su navegador esta igual de ilegibles por las minúsculas letras, ni a configuraciones puedo acceder por que no se ve nada. Pos data, ADJUNTO UN ARCHIVO DE BÚSQUEDA QUE HICE EN SU NAVEGADOR, PARA COMPROBAR LO QUE HE REDACTADO

Asked by resquin.alex468 2 years ago

Last reply by jonzn4SUSE 2 years ago

  • Archived

I have a new laptop. I have managed to sign into my firefox account, but I don't know where I can access my logins, that came up on my old laptop. Thank you

I have a new laptop. I have managed to sign into my Firefox account, but I don't know where I can access my logins, that came up on my old laptop. Thank you

Asked by tercsi_8 2 years ago

Last reply by jonzn4SUSE 2 years ago

  • Archived

Firefox 100 Overrides Disable of "Open previous windows and tabs"

I recently installed Firefox 100 on Windows 7 Home Premium 64-bit (a major leap from previously installed Firefox 56). No major squawks initially, everything was more or… (read more)

I recently installed Firefox 100 on Windows 7 Home Premium 64-bit (a major leap from previously installed Firefox 56).

No major squawks initially, everything was more or less as expected, but then I started to notice anomalies in the designation of visited vs. unvisited links, and possibly with clearing of history in general (see my previous question at https://support.mozilla.org/en-US/questions/1376052, still unresolved).

I'm now convinced something is definitely wrong with history clearing and/or session restores. One glaring example: Firefox 100 is overriding my choice to uncheck the "Open previous windows and tabs" box in Settings/General. The box will reset to checked after I close/relaunch Firefox, and indeed I've seen it become reset to checked in the same session, without even closing the program!

Moreover, after clearing the history prior to exiting Firefox (Shift-Ctrl-Delete, all history and data boxes checked) and then restarting Firefox, the most recently visited website will often (but not always) be restored. Remarkably, when this happens and I go to Menu/History, it shows (or claims) that history is empty!

I have tried opening About:config and setting browser.sessionstore.resume_from_crash to false, it has no effect.

This is very peculiar and disturbing, thanks for any feedback/suggestions.

Asked by mkt.aux1 2 years ago

Last reply by Terry 2 years ago

  • Solved
  • Archived

Save "open with" files to %temp% instead of Downloads

https://www.ghacks.net/2021/06/28/firefox-91-download-behavior-when-opening-files-with-apps-changes/ https://bugzilla.mozilla.org/show_bug.cgi?id=1710933 If i want to o… (read more)

https://www.ghacks.net/2021/06/28/firefox-91-download-behavior-when-opening-files-with-apps-changes/

https://bugzilla.mozilla.org/show_bug.cgi?id=1710933

If i want to open files into an application i do not want the files to clutter up my downloads folder.

this used to work perfectly pre-v91.

i understand that some users were confused where their files went when they opened them incorrectly within firefox.

currently i'm using a python script to clear my downloads folder from the useless files, but i'd rather just not have to bother with it.

is there a way to get the old behavior back? im comfortable going into about:config and/or using a plugin if i have to.

Asked by MammothJerk 2 years ago

Answered by Terry 2 years ago

  • Archived

what is this it hapens any 2 or 3 days when i brows a lot

i dont have the photo right now but its like some codes that correspond in any later. of what i remember the 0 is 1 and the nomber 3 is V or N i dont remember but the 0 w… (read more)

i dont have the photo right now but its like some codes that correspond in any later. of what i remember the 0 is 1 and the nomber 3 is V or N i dont remember but the 0 whas 1.

Asked by aditironci 2 years ago

Last reply by FredMcD 2 years ago

  • Solved
  • Archived

Default font is replacing all fonts everywhere

The Firefox desktop browser default font is replacing all fonts on some websites, only title fonts on some others, and then leaving others unchanged. It seems random, and… (read more)

The Firefox desktop browser default font is replacing all fonts on some websites, only title fonts on some others, and then leaving others unchanged. It seems random, and I can't stop the default font from taking over randomly on most websites no matter what I do. This was not happening until today, and no browsers or general MacBook Air preferences were changed between today and yesterday when I last used the browser on desktop.

Under Firefox Preferences » Fonts » Advanced, I've made sure to check the box to "Allow pages to choose their own fonts instead of your selections above", and I've unchecked it, and I've re-checked it, and the default is still overriding fonts on most websites.

I've quit and restarted Firefox 3 times.

Help!

Asked by Elan 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Can't upload image to support query.

09May2022 AusEST 5:25pm I have a query related to the printing of an online monetary transaction, and it's associated incorrect time of printing using Firefox.The details… (read more)

09May2022 AusEST 5:25pm I have a query related to the printing of an online monetary transaction, and it's associated incorrect time of printing using Firefox.The details in full will be accompanied with an image representing what I will be referring to. However, I am finding that the image will not be uploaded here at the Mozilla Firefox browser support page. The image is less than 500 KB. I have tried .png & .jpg. Could someone please assist me? Kind regards, Harauld.

Asked by Harauld 2 years ago

Last reply by Harauld 1 year ago

  • Archived

Printing pdf from web based program and the first 2 characters on left and last 2 characters on right are cut off

Attempting to print pdf from web based program and the first 2 characters on left and last 2 characters on right are cut off. Also when printing pdf from web based progr… (read more)

Attempting to print pdf from web based program and the first 2 characters on left and last 2 characters on right are cut off.

Also when printing pdf from web based program it is cutting off the very top of the page and the very bottom line of print.

Solution?

Asked by carlhouser 2 years ago

Last reply by jth 1 year ago

  • Solved
  • Archived

search a pdf in firefox. ctrl+shift+f and ctrl+f do not work

Normally there is no difficulty searching a pdf with a pdf reader. How does one do it in Firefox? Note that ctrl+shift+f and ctrl+f do not work. John … (read more)

Normally there is no difficulty searching a pdf with a pdf reader. How does one do it in Firefox?

Note that ctrl+shift+f and ctrl+f do not work.

John

Asked by johncurry 2 years ago

Answered by jonzn4SUSE 1 year ago

  • Archived

Primary password prompt not on Firefox startup

Hello everyone, When starting up Firefox v100 on OSX, two "password required" windows open immediately in a row to ask for my primary password. I type my password in the … (read more)

Hello everyone, When starting up Firefox v100 on OSX, two "password required" windows open immediately in a row to ask for my primary password. I type my password in the prompt window on top (appearing last) which works fine and closes. Then the second window (which appeared first) gets behind the firefox main window and I can't neither access the password prompt window nor use the main window. The problem started today after the firefox update on this computer and remains the same if I try to restart Firefox. I had a similar issue on a different computer but it was not systematic and restarting Firefox would be enough to fix the problem.

Please any help ? (I can't share troubleshooting information as I cant click in the window to export it.

Asked by DGA 2 years ago

Last reply by DGA 1 year ago