Showing questions tagged: Show all questions
  • Solved
  • Archived

in-browser display

After the version 110 update, Firefox has issues displaying text in certain pages like Google Calc, PDF forms, online publication readers. The text seems to break up and … (read more)

After the version 110 update, Firefox has issues displaying text in certain pages like Google Calc, PDF forms, online publication readers. The text seems to break up and fade out. Navigating up and down the page often restores the missing text, but not all of it. Suck pages render without issue in Google Chrome. I am using Firefox in a Linux container within ChromeOS (stable channel), but this issue only started after the latest Firefox update.

It appears that the Firefox v. 111 update has solved this issue.

Asked by tischer.rw 1 year ago

Answered by tischer.rw 1 year ago

  • Solved
  • Archived

Cannot access https://www.ebay.co.uk/ with Firefox

I cannot access https://www.ebay.co.uk/ with Firefox. Just get a blank screen and it never seems to load. I can access other sites ok in Firefox and I can access it in E… (read more)

I cannot access https://www.ebay.co.uk/ with Firefox. Just get a blank screen and it never seems to load. I can access other sites ok in Firefox and I can access it in Edge. I ran the refresh option to disable all plugins and it didn't fix it.

Asked by inframarine 1 year ago

Answered by inframarine 1 year ago

  • Solved
  • Archived

"Forget" button removes all history even though either 5 minutes or 2 hours selected

Hello. I use the "Forget" button regularly. Recently, I've noticed that complete browser history (cookies and all) are all being deleted even though only 5 minutes or t… (read more)

Hello.

I use the "Forget" button regularly. Recently, I've noticed that complete browser history (cookies and all) are all being deleted even though only 5 minutes or two hours are selected.

Any others having this issue? Doug

Asked by Doug Geiste 1 year ago

Answered by TyDraniu 1 year ago

  • Solved
  • Archived

Since latest update, 50% of my Toolbar is unusable! :(

I've attached an image of what's happening to me. Since last update, the toolbar is 50% allocated to blank space which cannot be used. For example, I cannot drag to res… (read more)

I've attached an image of what's happening to me. Since last update, the toolbar is 50% allocated to blank space which cannot be used.

For example, I cannot drag to resize the search box across to the left side of the toolbar (which is where I like it), nor can any item be dragged or placed there.

I'm pondering (if I know how) installing an older version and preventing updates etc.

Is there another solution? Is anyone else seeing this?

Any tips would be hugely appreciated.

Cheers, Matt (Australia)

Asked by greymacro 1 year ago

Answered by AliceWyman 1 year ago

  • Solved
  • Archived

My mouse scroll button no longer works in Firefox

My USB connected mouse no longer scrolls in Firefox. The mouse is working correctly in other programmes eg: Thunderbird and other web browsers. Can you sugest possible s… (read more)

My USB connected mouse no longer scrolls in Firefox. The mouse is working correctly in other programmes eg: Thunderbird and other web browsers. Can you sugest possible solutions please. I am using the latest Firefox update with the latest available windows 10 update . Many thanks Keith Carpenter

Asked by keithcarpenter36 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

website says my billing address does not match my location

Hi Mozilla, I subscribe to the videopass on motogp.com. I recently went on to renew my subscription but couldn't proceed because of the following message. "Sorry, we are … (read more)

Hi Mozilla, I subscribe to the videopass on motogp.com. I recently went on to renew my subscription but couldn't proceed because of the following message. "Sorry, we are unable to proceed with your purchase as we have detected that the billing address does not match your location" My profile location is "The United Kingdom of Great Britain and Northern Ireland", but my billing location is "United Kingdom". They are apparently two different locations according to the website. I must add, these locations are from a dropdown menu so I cannot change them. I emailed motogp and their tech people reckon either my browser (Firefox) or my internet provider (Sky) could be having a conflict with the payment platform. What do you think? Personally, I think It's the website's problem but any advice would be helpful. This is the first time I have tried to renew, usually I just let it auto-renew. Regards,

Steve.

Asked by iffi909 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Messages on community sites are garbled.

Since the last but two update. actually in January. this is what has happened to the message boxes on MSN. That is someone replies to me through a comment and a box wit… (read more)

Since the last but two update. actually in January. this is what has happened to the message boxes on MSN. That is someone replies to me through a comment and a box with the reply pops up. This is the result.

<a class="link" href="fast-xi3567{fast-xi3567-7385}fast-xi3567" target="_blank">fast-xi3567{fast-xi3567-7386}fast-xi3567</a> replied to <a class="cwt-link" href="fast-xi3567{fast-xi3567-7387}fast-xi3567" target="_blank">fast-xi3567{fast-xi3567-7388}fast-xi3567</a>. fast-xi3567{fast-xi3567-7389}fast-xi3567 <a href="fast-xi3567{fast-xi3567-7390}fast-xi3567" target="_self"> fast-xi3567{fast-xi3567-7391}fast-xi3567 </a>

Asked by pete_scott2 1 year ago

Answered by pete_scott2 1 year ago

  • Solved
  • Archived

e and then then C

Not sure if this is the best place to ask, but when I try to take a document from one place and try to insert it into another document, hitting Crtl-A, Ctrl-C or -X to c… (read more)

Not sure if this is the best place to ask, but when I try to take a document from one place and try to insert it into another document, hitting Crtl-A, Ctrl-C or -X to cut it from Doc 1 then hitting Ctrl-V and pasting it into Doc 2 wipes out the margin setting arrows so I can't change the margins to match Doc 2. And my attempts to get around that screw up the formatting of the document. Any suggestions? Thanks.

Asked by rpmhart 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Only on FX: id="adv" 'hides' the element

This appears to be confined to FX. (FX 110.0.1 (64-bit) on Linux) Elements like input or output are hidden if id the ID is set as "adv". What is going on - is this a gotc… (read more)

This appears to be confined to FX. (FX 110.0.1 (64-bit) on Linux) Elements like input or output are hidden if id the ID is set as "adv". What is going on - is this a gotcha? Easy workaround of course but that's not the point.

<meta name="description" content="test"> <meta name="viewport" content="width=device-width, initial-scale=1"> <meta charset="UTF-8"> <title>test adv</title>

xxxx<input id="adv">yyyy
xxxx<input id="anyOtherID">yyyy

Asked by Hillbilly 1 year ago

Answered by TyDraniu 1 year ago

  • Locked
  • Archived

Bookmarks scrolling issue continues, "support" absent

The bookmarks scrolling issue since the last update remains, and there has been zero response from support regarding it, no matter who's asked about it. How about this -… (read more)

The bookmarks scrolling issue since the last update remains, and there has been zero response from support regarding it, no matter who's asked about it.

How about this - when is the next FF update expected? I'm sick and tired of wasting time using a browser that only lets you open one bookmark at a time, and expects you to scroll down through all of them each time you need to access a different one since it no longer holds its place like it did before the last update. And I'm sick and tired of wasting time reporting an issue to "support" only for it to be ignored.

Asked by BigLib 1 year ago

Last reply by AliceWyman 1 year ago

  • Solved
  • Archived

Firefox 110.0.1 Borked Toolbar

Since installing Firefox 110.0.1 on Windows 10 machine, my search bar is only about 1" wide. When I enter Troubleshoot Mode, the search bar is normal. So, I disabled ever… (read more)

Since installing Firefox 110.0.1 on Windows 10 machine, my search bar is only about 1" wide. When I enter Troubleshoot Mode, the search bar is normal. So, I disabled every extension and am now using the built in Firefox Theme. I even went so far as to remove my chrome folder from the profile but the problem still persists. What can I do to correct this?

Thank you, Reynaldo

Asked by Reynaldo 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

password requiered

every time i open firefox it asks me for password, weather it's just google seach or a website i have cookies saved and password already active. i have been useing it n… (read more)

every time i open firefox it asks me for password, weather it's just google seach or a website i have cookies saved and password already active.

i have been useing it now for years in the hope somebody elese is suffering the same as me and would bring it to your attention but no hence reson i am now haveing to ask for your help.

please make it only ask for password once and not pop up every single time i use firefox 50 to a 100 times daly.

i need master password incase i am hacked or a m8 visitor gets noisy and trys lookin at my passwords lol

please please please fix this i would really really appreciate it

Asked by michael 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

SuperCookie or PUP ----possibly malicious.

Hello , This is my first time to ask for help or have a question. I have a program that finds Super-Cookies that are not deleted by normal means. HSTS is another word f… (read more)

Hello ,

This is my first time to ask for help or have a question. I have a program that finds Super-Cookies that are not

deleted by normal means. HSTS is another word for them. This one is owner@realserv.com which can redirect your browser and is mainly to spread adds: It can also read info on your computer;however I am having no problems from it that I know of and have discussed it with others that say it is not malicious and is in fact a Microsoft file. In any case I have found a site to offers a way to remove it.

https://sensorstechforum.com/realsrv-virus/#what-is-realsrv-

I only use Firefox but in following the directions given I was unable to remove it. The page was probably written before all the changes to Firefox.

Can you advise on this subject? Firefox is latest version.

Thanks Paul

Asked by Paul Ellis 1 year ago

Answered by Paul Ellis 1 year ago

  • Solved
  • Archived

syncing with work pc

Hi. I want to sync with my work pc (it used to work just fine but when I synced to a newer third pc- successfully- it just stopped). When i try to sign in on the work pc … (read more)

Hi. I want to sync with my work pc (it used to work just fine but when I synced to a newer third pc- successfully- it just stopped). When i try to sign in on the work pc it asks me for the primary password which it then FAILS to recognise to allow me to proceed! What's going on? I can't even log onto sites with saved passwords anymore. Any help appreciated.

Asked by onezed 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Sync data not showing up

Hi, I recently needed to wipe my drive and reinstall my windows install. Since i was connected to a Firefox account and enabled sync i thought that all my extensions and … (read more)

Hi, I recently needed to wipe my drive and reinstall my windows install. Since i was connected to a Firefox account and enabled sync i thought that all my extensions and bookmarks would show up when i logged back in on my newly reset computer. But problem is that i just logged in and nothing is sync, i lost everything! Is there any way to get it back somehow or is everything lost?

Thank you!

Asked by Jean 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

latest mozilla update breaks scrolling

the latest firefox update has disabled scrolling/ i have tried changing the settings in firefox and no changes make any difference. scrolling works on other apps perfectl… (read more)

the latest firefox update has disabled scrolling/ i have tried changing the settings in firefox and no changes make any difference. scrolling works on other apps perfectly fine.

Asked by e.baudelaire 1 year ago

Answered by Paul 1 year ago

  • Locked
  • Archived

New tab opens to a search website not a blank page

when I open a new tab why does it open this website (https://search.rspark.com/?ytm)???? It's suppose to open a blank page. I set my preferences to open a blank page fo… (read more)

when I open a new tab why does it open this website (https://search.rspark.com/?ytm)????

It's suppose to open a blank page. I set my preferences to open a blank page for a new tab. This never happened before until I updated my Firefox. I am using 110.0 Firefox browser on my Mac. I am running Mac OS 10.15.7

Never had this problem before and I did a clean install.

Asked by cargrfx1 1 year ago

Last reply by jscher2000 - Support Volunteer 10 months ago