Firefox Support Forum

Title says it all pretty much. I have text cursor indicator turned completely off on windows, so that's why I'm wondering why Firefox does it when I never enabled something like it. I have the ctrl+pgup and ctrl+pgdown button combos binded to my extra mouse buttons, and I use them very frequently, so this starts to become really annoying really quickly. Especially if I've somehow accidentally 'selected' something on youtube or such, and then it displays a big blue blob out of nowhere. I don't know if this is a purposeful feature or what, but I would appreciate it if somebody could tell me how to disable it, it's extremely irritating.

In the last few weeks Firefox will not open even when using admin rights. NOTE: I have followed all available posts including multiple uninstalls (complete), deleting Firefox folders, reinstalling, etc. There have been no major (or known) changes to my Windows 10 Pro system. I run Heimdal Thor and Kaspersky antivirus protection and there have been no conflicts running both at any time. I also use Acronis Protection (I know it may seem like overkill but it works). I have turned off each of the above and Firefox still does not open. Firefox runs with no problems on my personal and work laptops. I am CompTia A+ Certified so somewhat knowledgeable (a little knowledge is a dangerous thing!) and have run sfc /scannow with no issues noted. Plus, two Heimdal support reps have logged onto my system, attempted to find a solution, found no issues with my system (Omen 880 even though I don't game). My wife is a dedicated Firefox user and wants it back.

I've just had my browsing interrupted with this recommendation to install an extension: https://torrent-protection.com/download-now/

I was viewing this page: https://www.eurogamer.net/with-the-new-ps-plus-premium-and-extra-sony-opts-for-the-car-boot-sale-approach-to-catalogue-gaming

I was taken out of the page without pressing anything and taken to this recommendation. In particular, it appears like an official Firefox message and security recommendation, with Firefox suggesting I should install this extension for my security. Sadly I don't have a screenshot but it's happened twice this morning already.

Is this really Firefox endorsed? Or are they pushing their extension with fake credentials? How is the page viewing interrupted this way and diverted automatically to another webpage?

When I log in to survey websites (e-rewards or one opinion), they get the neverending clock so I can't choose & take a survey. I get into the website & can do everything except for taking the survey. Works fine in Edge.

i have been using Firefox for a while but today i knew that my saved password in Mozilla is very much unsecured and opened. i didn't know this before but anybody can access my password without requiring bio-metric / or any other means of verification to see password. when u go to --- lines on upper right side and click on password, there is simply copy username and copy password option without requiring to verify that the user accessing such private information is the real owner... i have attached the image can anybody help me to solve this issue

For ‘few a few weeks now the option to choose where to save files has failed, even with the latest 101.0.1 (64-bit) on windows 11 Home. Any ideas?

This evening I changed the default location to my data area, so at least it will hopefully defaulting to ms 'downloads' folder.

OS Name Microsoft Windows 11 Home Version 10.0.22000 Build 22000

When I put the pointer arrow on a tab to open it the tab background turns black and the type is white. It used to be the opposite and I want to change it back to white background black type. How do I do that? I do not like this change at all. This happened right after your new Firefox update also.

I have a user whose Firefox has stopped working. It will start up, but nothing ever is displayed in the window. The address bar and buttons are all there, but nothing from a web site, just a white page. If I enter a url, or click on a bookmark the refresh button never changed to an 'X', but I can see traffic from her machine going across our firewall. Try to go into setup and it's the same thing. About:config displays nothing. It's all just a blank page. Other browsers seem to work fine.

I've tried refreshing, and I've uninstalled and reinstalled, but it didn't fix it. Any ideas?

Thanks.

browser.sessionstore.resuming_after_OS_restart = false. My browser still restores on os restart. Startup -> Restore previous windows and tabs is unchecked browser.sessionstore.max_resumed_crashes = 0 browser.sessionstore.restore_on_demand = false browser.sessionstore.resume_from_crash = false

I do not and will not manually close my browser session every time I want to shut down my computer in order to get it to do what it's supposed to. Linux sends SIGTERM to all running processes on shutdown. Firefox isn't handling this correctly, obviously, because if it was, then my settings would be getting respected. SIGTERM is the standard signal sent to windows that need to close gracefully and are expected to still be functional.

NOTE: Do not provide windows-specific support to this thread. I am not running firefox on windows, and I do not possess a windows computer or license.

For the past few weeks I've been receiving numerous firefox crash reports & also when trying to open firefox an error indication that firefox is already open. I've never had this problem with firefox in the past, and have been an avid firefox user for many many years.

This occurred on my old desktop computer which died this week & is also occurring with my brand new, out of the box HP laptop computer (with ALL the windows updates and HP updates installed); The old computer used Windows 10 Pro, the new computer uses Windows 10 Home.

My old computer used just the windows defender for protection, but my new laptop comes with a 1 month trial of McAfee which I am using until the trial expires.

Firefox is (and was) my default web browser. The software and updates for firefox have always come from your official website and in a timely manner.

Could you please look into and resolve this issue?

Thanks so very much for being Mozilla Firefox!

When I use Microsoft Edge Browser in the top row it shows my Bookmarks and to the left it also shows an icon that allows you to jump back to the Edge Browser.

In Mozilla Firefox there is no icon to take you back to the Firefox browser. Occasionally a site will Hi-Jack you and trying to use the back arrow to get back to the Browser does not work. The only solution is to shut down the Firefox browser and then restart it again.

I would rather use Firefox as it support HTML 5 audio which is not supported in Microsoft Edge.

Can you please advise.

Many thanks

Les Finch

In settings, Start-up, I have the box checked for: "open previous windows and tabs" but it doesn't work. In order to do my work I need the 23 tabs I currently have open to show up again after a reboot of the browser or computer. What gives? How long will it take to get this corrected? Please give me help. Thanks, Mark

I've tried everything and read all the instructions but none work.

Hi,

We use a cloud-based ERP system. To access it, we use a bookmark for users to get to the initial login screen in Firefox. There has been a change in the login screen that will require us to use a different URL. We have about 75 PCs with many having multiple user profiles for Firefox that need the new URL.

I know how to quickly copy and paste the bookmark by remoting into a PC and then doing a copy/paste from the bookmarks toolbar on my PC to the bookmark toolbar on the remote PC.

I could also create a procedure for users to create their own bookmark but I think some users would find that a challenge.

I'd like to make this process more of a silent install but haven't figured out how to manage it.

We're currently all Windows 10 Pro using Firefox v101.0.1 64-bit.

Any suggestions?

Thanks.

My old 2009 MacBook Pro broke, got fixed, and now the backup won't transfer. So I need a new Firefox.

OS X El Capitan V10.11.6 is the latest this old computer will handle. On the mozilla.org download page, the app on the .dmg that gets downloaded says it wants OS X 10.12 or later.

I'd appreciate your suggestions.

--Gil

I have used OneDrive with containers for several years for my clients. Recently I can't open OneDrive in a container, but I can open Outlook. Very frustrating. Any suggestions?

For a class I'm taking I turned off the ad blocker. When I reset the privacy/security settings I may have also cleared the browser and or settings. Now I'm not receiving the subscriptions I've signed up for.

I've added the email addresses to my yahoo contacts and changed my passwords and I am still not receiving the subscription emails. Is the setting I need to change in Yahoo or Firefox? It's driving me nuts and no matter what I do (change login, settings on the sites) I am still not getting emails from my subscriptions.