Firefox changes font color

Some web sites such as Amazon have an options bars to select items like 'review order'. When the web page first comes up, they show white in the dark bar. But Firefox i… (read more)

Some web sites such as Amazon have an options bars to select items like 'review order'. When the web page first comes up, they show white in the dark bar. But Firefox is immediately changing the white to purple so that it is almost impossible to read. I haven't been able to find anything in settings to correct this. I do not have this issue when I use Chrome.

Archived 9 142

Using multiple profiles, Firefox frequently hangs forever

I'm using Firefox 141.0 on OpenSuse Tumbleweed with KDE and Wayland. I'm using Firefox with two profiles: work and personal - which is (usually) awesome, until suddenly i… (read more)

I'm using Firefox 141.0 on OpenSuse Tumbleweed with KDE and Wayland. I'm using Firefox with two profiles: work and personal - which is (usually) awesome, until suddenly it's not.

Then, one or both profiles seem to become corrupted, and closing firefox, opening it, choosing either profile just hangs forever. My old tabs show up, but clicking on any tab, for any site, just hangs forever, and no page is ever loaded. Sometimes restarting helps, but sometimes not. Sometimes restarting 2 or 3 times and then suddenly it will work. But normally, I have to just delete all my profiles, and re-create them. Fortunately everything is synced with Firefox sync. Then everything will work wonderfully for a bit - although I have to re-login to everything.  :-(

Any ideas? This is a huge pain and productivity killer. I really love firefox, but this sucks.

Solved Archived 2 123

Wrong Language

I installed Firefox on my M4 Mac and it was in English, now it's in some other langue and I can't change it back. I deleted it, and reinstalled, same issue. I cannot get… (read more)

I installed Firefox on my M4 Mac and it was in English, now it's in some other langue and I can't change it back. I deleted it, and reinstalled, same issue.

I cannot get it installed in English and have it remain in English. Please help.

Solved Archived 1 172

captcha on Zazzle.com

Hello, I am trying to login to my account on www.zazzle.com and use their site. Sometimes it will let me through and I can be on the site for about 20 minutes before a ca… (read more)

Hello, I am trying to login to my account on www.zazzle.com and use their site. Sometimes it will let me through and I can be on the site for about 20 minutes before a captcha comes up that says press and hold this button so we know you are not a bot. Well the button never works, it always errs out and gives me the message to please try again, and then locks me out of their site. I have tried clearing my cache and cookies, updating my browser, resetting the router, I don't have any VPN's, I have tried working in a private window, adding the website to the privacy exceptions, block pop up windows is unchecked, I am out of ideas, what do I do??

Archived 1 129

Single website loading in German language

GM, An individual website keeps defaulting to, and loading in, the German (https://de.website name here) language version. This has never, ever occurred previously. I h… (read more)

GM,

An individual website keeps defaulting to, and loading in, the German (https://de.website name here) language version. This has never, ever occurred previously. I have had no success in resetting the website back to the setting(s) which would have it load the page(s) in English, NOT German.

Thanks.

Archived 1 115

Firefox 141.0 slow and glitchy on dynamic sites, 140.x and other browsers not affected

Since updating to Firefox 141.0 (Win11), I've had issues with performance and on-screen behaviour of dynamic web pages/sites. The problems do not manifest on Chrome, or o… (read more)

Since updating to Firefox 141.0 (Win11), I've had issues with performance and on-screen behaviour of dynamic web pages/sites. The problems do not manifest on Chrome, or on a reinstalled version of Fx 140.0.4 on the same computer running at the same time (and with copy of original profile's data files, extensions etc.), they do manifest on a new Firefox 141.0 profile with only one tab open.

The problem happens on dynamic pages (e.g. gmail.com, boardgamearena.com/lobby) but doesn't seem to happen on static pages. Note that this doesn't depend on page elements moving around the visible window (e.g. panels opening and closing).

The manifesting problems:

  • Screen pointer rapidly switching between standard arrow pointer, mouse with index finger (clickable link) and serifed-style insertion bar, even when positioned on a part of the page that is not a link or a text box. Video (MP4, <1MB) showing behaviour at https://imgur.com/a/absjTh4.
  • Browser intermittently fails to respond to browser actions (mouse clicks, keyboard entry)
  • Small increase in browser CPU usage

Problem is worse if general CPU usage (from other applications) is already high - low CPU usage reduces but doesn't eliminate the problem. (Established by changing my BOINC settings and/or snoozing BOINC and observing; I have a gadget that monitors CPU and other resource usage.)

The fact that I can see the problem occurring on Fx 141 but have Fx 140.0.4 working fine at the same time on the same page, suggests that this is a Fx 141 issue. Regular malware scanner and an alternate found no issues.

Happy to do more diagnostic testing if it's helpful.

Archived 1 137

Ive stored multiple mispelled words to my dictionary. I navigated to mozilla profile folder & cannot find persdict.dat file.

As the question stated I have navigated to my mozilla profile folder, ( C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\pw1dnvcy.default-release ) but there is no … (read more)

As the question stated I have navigated to my mozilla profile folder, ( C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\pw1dnvcy.default-release ) but there is no file called persdict.dat. I have ensured all file name extensions are visible, & none are hidden in windows file explorer (Win 10). I am at al loss I cannot figure this out.

Archived 4 125

Can't log in to AOL

Today following a brief power outage I was no longer able to sign in to AOL with Firefox on my desktop computer. I am able to sign in to all other apps with no problem. I… (read more)

Today following a brief power outage I was no longer able to sign in to AOL with Firefox on my desktop computer. I am able to sign in to all other apps with no problem. I tried clearing my cache, restarted Firefox, restarted my computer and spent 30 minutes on remote desktop access assistance with AOL trying to fix the problem with no success. I can log in to my account using Chrome on the desktop computer and can log in with no problem using my Android phone but can't log in using my desktop computer with Firefox. I've verified that my Firefox version is updated. I am running Windows 11 Pro.

I would greatly appreciate any helpful advice.

Open 9 209

Shorcuts feature on the start page

Hello, I really like using the "Shortcuts" (Top Sites) feature on the Firefox new tab page. However, there is one problem: Firefox automatically adds new shortcuts from r… (read more)

Hello,

I really like using the "Shortcuts" (Top Sites) feature on the Firefox new tab page. However, there is one problem: Firefox automatically adds new shortcuts from recently visited sites.

I would like to keep only the shortcuts I manually pinned, without Firefox suggesting or adding new ones automatically. Currently, if I disable browser.newtabpage.activity-stream.feeds.topsites, all shortcuts disappear, and if I leave it enabled, Firefox keeps adding unwanted sites.

Could you please add an option to disable automatic shortcut suggestions while keeping only pinned shortcuts? This would make the feature much more convenient for users who prefer to manage their shortcuts manually.

Thank you!

Solved Archived 1 230

Tabs keep crashing

Hi The tabs have crashed notice keeps coming up on every change of page !!! I have the latest version installed with all my passwords saved, I am not a PC wizard so pleas… (read more)

Hi The tabs have crashed notice keeps coming up on every change of page !!! I have the latest version installed with all my passwords saved, I am not a PC wizard so please explain how to solve this simply its driving me crazy !

Thank you Michael

Open 1 65

new version of Firefox

You have invited me to download a new version of Firefox. So What do I do with my existing Firefox? If I don't like it, can I go back? Please let me know. John Parrott … (read more)

You have invited me to download a new version of Firefox.

So What do I do with my existing Firefox?

If I don't like it, can I go back?

Please let me know.

John Parrott

Archived 3 101

Google suggestion in Firefox's address bar keep showing Japanese suggestions even though I chose English and Canada as language and location with my google account.

Google suggestion in Firefox's address bar keep showing Japanese suggestions even though I chose English and Canada as language and location with my google account. I use… (read more)

Google suggestion in Firefox's address bar keep showing Japanese suggestions even though I chose English and Canada as language and location with my google account.

I use same google account with google chrome, but google chrome doesn't show Japanese suggestion.

As for setting on Firefox, I unticked other than "show search suggestions".

How do I resolve it?

Thank you.

Solved Archived 11 226

CCleaner was installed, but removed all of my new tab page links. Any way to recover them?

I had FF set up with a full page of frequently used link icons. When I ran CCleaner, it caused all of them to disappear. I've tried following the links, but have had no… (read more)

I had FF set up with a full page of frequently used link icons. When I ran CCleaner, it caused all of them to disappear. I've tried following the links, but have had no success so far. Any help would be greatly appreciated.

Open 47

Rest0re

I am very dissap0inted with y0ur backup, it d0es n0t w0rk! I messed up the patit0n 0n my nvme b00t drive n my pc Had t0 reset all. N0 w0rries I think t0 myself I can L0gi… (read more)

I am very dissap0inted with y0ur backup, it d0es n0t w0rk! I messed up the patit0n 0n my nvme b00t drive n my pc Had t0 reset all. N0 w0rries I think t0 myself I can L0gin t0 reset I had tr0ublr remembering passw0rds. Firef0x 0nce passwrd reset despite using my c0rrect email etc saved n0thing. N0w I have t0 reset every L0gin f0r every site. I s0uld have stuck with chr0me. 0 0ut 0f 10. Y0u failed me the 0ne time I needed y0u! Als0 befre y0u try being smart this is my l0unge keyb0ard nt the 0ne used t0 l0gin which d0es have a w0rking 0 key

Open 1 112

Loss of bookmarks

Why have all my bookmarks disappeared? I wnt through several of th steps offered on the cautionary link and nothing changed. What Windows update defiled your security? W… (read more)

Why have all my bookmarks disappeared? I wnt through several of th steps offered on the cautionary link and nothing changed. What Windows update defiled your security? Will I have to search for another browser? I've used Firefox for years ... don't make me search for a better browser.

Open 42

WHy doI kep getting "Secure Connection failed" when i try to access Mail online ? I am a commenter, and do not have AdBlocking...?

I keep getting "Secure Connection failed" for a hour at a time whe trying to access Mail online. I am a commentster, and don thave Adblocking. It hsppens on busy se… (read more)

I keep getting "Secure Connection failed" for a hour at a time whe trying to access Mail online. I am a commentster, and don thave Adblocking. It hsppens on busy sections of Mail online

Archived 1 43