Firefox Support Forum

Why am I locked out. I play every day and today I can't get through and Google said it might be a Cookies issue. Need help please. Not very savy re. Cookies. I am a Senior.

Whenever I want to open a link in an app the browser asks me to accept or cancel. Great but how do I and is there a way to make it automatically open apps? This is only on iOS

Hi, Why is it that when I log out of my account after accessing help And I later come back to help the browser has remembered my password so I don't have to enter it? Doesn't strike me a particularly secure way for things to work. How can I make sure that if I log out i am fully logged out without having to re start the browser?

Steve

Certain site show what looks to be Chinese writing in the menu and description. Videos for those site will not play. This just happen today. Is there something going on with firefox? what would be the best fix?

Hi. I've been having this problem with my iMac for sometime, but now it's affecting my Macbook Pro, as well. Both machines are 2015, running OS 10.15.7.

They have problems loading webfonts (I get the annoying question marks). I tried creating a new test user, and the issue persisted. Any ideas on what I should do?

Thanks!

I have an mid 2007 IMac running El Capitan 10.11.6 I replaced my old Firefox version with a newer incompatible one and now I can’t recover the old version of Firefox. All my bookmarks and saved data was on that older version. Can anyone help me find the most current version of Firefox for my Mac? Thanks!

So I I've been holding out upgrading to W11 for some time now, but have to upgrade after being tipped by a friend about ONE convenient feature for multitasking, split apps view and combining it into one tab. So far so good, didn't experience any issue. One complain I have is the gigantic cut, copy, open..etc Tab at the top of the new file explorer. But, again, nothing out of the ordinary.

But when I opened Firefox for the first time after upgrading I noticed a painful delay before actually loading the new pages. At first I thought it was only because I just recently updated the OS, so I leave for few hours and keep working my docs. After going back to browse I still have the same issue. This time I notably irritated because of browsing my regularly checked websites have so much delay now compared to before I upgrade to W11.

Here's the list of thing I tried to fix this issue.

   Clearing caches

   Disabling add ons

   Disable enhanced protection

   Refresh Firefox program

   Updating my chipset driver 

   updating my gfx driver

   Reseting my network.

Nothing I tried above worked.

Again the issue is not internet speed. When I downloaded the AMD drivers, it was 14MBps, quite fast.

Then I open the "task manager" and tick the "always on top" option. I noticed that Firefox is still idling even after I clicked links in my homepage. Firefox only uses 2% of CPU usage. It stays that way for 4-11 seconds (depending on the websites I tested) before eventually ramps up the CPU usage to the percentage I expected to opens a new website.

Anyone knows the answer? Please I'm getting desperate here. I don't want to daily drive chromium forks and would like to keep using Firefox.

Asus vivobook laptop, Ryzen 5 3500u, 16gb 2666mhz ram

This has happened before. I have not imported any bookmarks into Firefox from other browsers -- it is my default browser and imports all go the other direction (i.e. 'exports'). But I have this folder under the Bookmarks Toolbar called 'Imported from Firefox.' In the first place, I don't really understand why it exists. In the second, I've discovered that suddenly, new bookmarks I create go there instead of to he folders in the main bookmark list, which is incredibly confusing and irritating. I want the thing gone, or AT LEAST for new bookmarks to be posted to the proper locations! There is an incredible amount of duplication between that folder set and the main folder set, and a bunch of really old stuff is being retained. Manually going through that mess would be hours of work. Why is it there, if I don't import bookmarks to Firefox, and how do I get rid of it and point new bookmarks at the proper folder?

Many sites fail to run videos eg vk.com after updating to 111 version. N>B the videos run smoothly on other browsers

Please try to fix

In the last few versions of Firefox the "Always ask you where to save files" does not work properly. Sometimes it asks, sometimes it automatically downloads. The majority of items I download are in PDF. Some I am asked & put on desktop to move later while some are automatically sent to Downloads folder. In Help, it says to go to Settings > General > Applications to get this to happen but under PDF I have it set to "Always ask". And Firefox is not doing this. Will this be fixed in future versions? There seem to be a lot of people that have this problem, which is basically creating work. I understand it only takes seconds to get them but over the course of time it's not efficient. I've been using Firefox for years & do not always agree with some of the changes but this one is really frustrating because it is not consistent. I only want to be able to have the where to/save as box show up when I attempt to download a PDF. Any other or real suggestions would be appreciated. Thank you, JF

Several times now when I access my banking site and export data, the exported data is not correct. Sometimes columns are missing or columns are in the wrong order. One time even the display showed missing columns. Another example is when I look up a stock quote, sometimes the numbers from previous days are displayed. Troubleshooting with the site manager we found if I cleared cache and cookies, the problem went away. Everything works for several days, then the problem reappears.

Clearing the cookies is simple enough but then I have to be re-verified on all of the sites that require such and that becomes a real pain. (ie. We are sending you a text, please enter the number to continue)

Google Chrome and Microsoft Edge both work fine with this site. Please don't make me switch but I will if this continues.

I closed my browser and a "new version" of Firefox was installed. MY ENTIRE HISTORY WAS ERASED!!! I CANNOT "RESTORE PREVIOUS SESSION".... I AM N O T HAPPY! WHY WOULD YOU DO A THING LIKE THIS? GET MY PREVIOUS SESSION BACK AND ALL MY HISTORY! THERE ARE OTHER BROWSERS.... I HAVE USED FIREFOX FOR YEARS AND THIS IS THE FIRST TIME THAT I HAVE BEEN ABSOLUTELY ENRAGED! WHY DON'T YOU ASK US IF WE EVEN WANT AND "UPGRADE"! PLEASE RESPOND!