Firefox Support Forum

Why do I have TWO Firefox icons shown on my desktop screen? If I click on #1 it says: "Created Tuesday, February 20, 2018" If I click on #2 it says: "Created Tuesday, December 05, 2023" Do I need both? or can I delete one of them? Thanks.

I am an experienced Firefox Add-On user.

I have installed Firefox on a new build Windows (10) computer. Only 4 of my 8 installed Add-Ons will show on the Task Bar

This is not a problem on my two other Windows machines that share the same Mozilla account for Bookmarks & Passwords. (Other machines are also 4K displays).

I have uninstalled then reinstalled Firefox several times on the new machine, nothing seems to work.

I suspect there is a simple fix, but it eludes me.

Suggestions?

I am trying to go to ace hardware site. I get: Access Denied You don't have permission to access "http://www.acehardware.com/store-locator" on this server. Reference #18.26761cb8.1701661935.890df303 .

The search bar reads: https://www.acehardware.com. Why does my Firefox/Mozilla do this? How can I fix it? Help please, Wendyh

When I sign in on my Microsoft Account FF Password Manager Does nothing. I open up the passwords but the manager does nothing. How do I correct this? It is as if FF does not recognize I am being prompt for login info. This only happens with this cite. Thank You for your time Mike

Hi, I got a new laptop recently and ever since then I've been experiencing this problem. Websites like https://tabs.ultimate-guitar.com or https://ukutabs.com offer the option to autoscroll, so that you can play your instrument without having to pause your playing and scroll further yourself. This feature hasn't been working for me ever since I got my new device and since it's various sites, I suppose the problem must be in the browser itself, I just can't figure it out. In the case of Ultimate Guitar, when I click autoscroll, it does move slightly, once, but then stops again, and you'd miss the movement if you're not paying close attention. I can switch between various speeds on this site as well, but it doesn't do anything. In case of Ukutabs, there's not even any kind of response from the site when I click the option. I tried turning on and off Firefox settings concerning autoscrolling and smooth scrolling, but nothing solved my problem.

Thank you for your time and energy, everyone!

I really appreciate the container tab option for my browsing, as it affords me more privacy and I am a stickler about my privacy. However- I have been having an issue with links that I am attempting to open in a specific container that will load, and then immediately reload into the tab without a container. This has happened several times. The most recent example is that I clicked on a link from FB, a site I tend to avoid, and specified that I want it opened in a FB tab, as I don't trust them not to track me beyond that. However, the link loaded in the FB tab and immediately again with no container whatsoever. There was no request, no warning that I had set up the "multi-account container" and did I want to use it in the designated container... nothing. This has happened with links before as well.

Firefox used to open the bookmarks to the left showing all the bookmarks, ever since that last update not the go right and aren't even the bookmarks I want, how do I change it back

Just today a web based TV show has stopped playing, the circle spins for a moment (as if it was loading) the circle then just vanishes and nothing plays.

I am running Win 11, I have successfully had the video play in Edge and Brave.

Firefox however is being stubborn and refuses to play

Since installing Avast Plus I can't sign on to some accounts to pay my bills, such as Rocket Mortgage and Synchrony. I have to go to Microsoft Edge in order to pay these bills.

Hello, when initiating a request for conditional mediation with webauthn I get the following error:

TypeError: 'conditional' (value of mediation) is not a valid value for enumeration CredentialMediationRequirement.

However when asking whether it's available with `await window.PublicKeyCredential.isConditionalMediationAvailable()` it does return true. Is this a bug?

I use firefox with duckduckgo as my search engine.Every search was becoming so slow so I went to settings and deleted cookies and site data thinking this would unclog things. Now I cant access any site. Is there a way to reinstate this data?

hello... im 28 years old and safesearch is on, on my firefox and i actually cant change setting.... it wont give me access to the setting menu. need help with fixing it. account is: farzadmb74@gmail.com