• Archived

Firefox starting too many instances when launched

Every time I launch Firefox it creates 12-13 instances of Firefox along with one each for Chrome and Console. I don't need that many instances. Typically I have no mor… (read more)

Every time I launch Firefox it creates 12-13 instances of Firefox along with one each for Chrome and Console.

I don't need that many instances. Typically I have no more than 3-4 tabs open.

Is there a Configuration setting that I can change to reduce the number of instances to 5 and greatly reduce the amount of time it takes to launch.

I am running Windows 10 Pro V21H2 at current update level. I have a custom made tower with 512GB SSD and a Core2 Duo processing running at 2.93 GHz with 8 GB Ram. Firefox is V17.0.1.

Asked by silverfox2 1 year ago

Last reply by TyDraniu 1 year ago

FireFox - User does not have privileges to save a file.

I have two end users that are having a different issues but they are of similar nature. First user can not upload anything to Microsoft Share point. She gets a message th… (read more)

I have two end users that are having a different issues but they are of similar nature. First user can not upload anything to Microsoft Share point. She gets a message that says she does not have proper permissions to upload. She does not have the same issue on Chrome or Edge. The second user is trying to download and or save a file from a couple of different websites but regardless on where she tries to save it on her computer it says she does not have proper permissions to save to "x" file location. She also does not have this issue when she is on Chrome or Edge.

For both users I have tried clearing cache and cookies, Rebooting their computers, uninstalling and reinstalling Firefox, deleting registry keys/user data from the computer itself. I have had no luck with resolving this issue and I can not find anything online that remotely resembles this issue.

Thank you and please advise

Asked by amassey1 4 days ago

Last reply by zeroknight 3 days ago

  • Solved

Inter font not dispalying properly

I've installed Inter font from Google fonts (https://fonts.google.com/specimen/Inter) on my windows, but as you can see in the image, the font is not displaying correctly… (read more)

I've installed Inter font from Google fonts (https://fonts.google.com/specimen/Inter) on my windows, but as you can see in the image, the font is not displaying correctly in Firefox.

Asked by Aram 5 days ago

Answered by jscher2000 - Support Volunteer 5 days ago

  • Archived

Not a single website loading

Frankly this issue is mostly my fault and has an easy fix but I would like to avoid that. Whenever I launch firefox none of my tabs load and even waiting for 2 hours di… (read more)

Frankly this issue is mostly my fault and has an easy fix but I would like to avoid that.

Whenever I launch firefox none of my tabs load and even waiting for 2 hours did not make them load. Restarting my computer did not help. My bookmarks bar just looks empty with no icons and not even any text or buttons in there.

I've tried setting network.http.http3.enabled to false but that did not fix the issue.

I'm assuming my absurd tab count is the cause of this, but it would be odd since it worked just fine before. I should have around 7900 tabs and the session restore never failed me. Everything I needed loaded relatively quickly too.

My addons seem to work fine, I sometimes get random crashes (though I think this is due to GPU driver issues). Suddenly none of my tabs load which is very unfortunate.

Whenever I go into settings and scroll down to "Firefox Updates" Version 108.0 is stuck at 0 bytes and doesn't seem to download at all.

I would appreciate if I could fix this without losing my session. Thank you for taking the time to read this

Asked by mr.oktoruppted5000 1 year ago

Last reply by Paul 1 year ago

  • Archived

not getting on a certain site

Why can't I get on viewmyaccount.com?It is for a financial service lpl finance. I was told not to go to viewmyaccountlpl.com.but to stay with viewmyaccount,com only. … (read more)

Why can't I get on viewmyaccount.com?It is for a financial service lpl finance. I was told not to go to viewmyaccountlpl.com.but to stay with viewmyaccount,com only.

Asked by Barry 1 year ago

Last reply by Paul 1 year ago

Social Security log in

I have been using Firefox to log into the Social Security site for years. Today, I am unable to log in, after trying several approaches. I switched to Chrome and was able… (read more)

I have been using Firefox to log into the Social Security site for years. Today, I am unable to log in, after trying several approaches. I switched to Chrome and was able to log in immediately. What has changed in Firefox?

Unrelated issue. On this page is an option to "share data." When I tried it, nothing showed up, but there was a link to explain how to do it manually. When I went back to this page, it was blank, and I had to start over again. Not good website design!

Asked by swolfearch 4 months ago

Last reply by cor-el 4 months ago

Firefox Browser

I got a notice from Mozilla that Firefox was updated over night. Now when I hit a link it goes to edge instead of Firefox. In the Firefox settings, it still says that F… (read more)

I got a notice from Mozilla that Firefox was updated over night. Now when I hit a link it goes to edge instead of Firefox. In the Firefox settings, it still says that Firefox is my default browser. I do not want to use Edge. How do I fix this. I have used Firefox for many years.

Asked by mmcdonald3945 3 months ago

Last reply by TyDraniu 3 months ago

  • Archived

Wrong characters after restarting computer

After re-starting my iMac the wrong characters appear for non-letter characters such as punctuation, which you can see in the screenshot from the pocket recommendations o… (read more)

After re-starting my iMac the wrong characters appear for non-letter characters such as punctuation, which you can see in the screenshot from the pocket recommendations on the home page, where the issue doesn't appear too bad, but in practice trying to use any site with form inputs asking for email addresses etc. is impossible.

This has happened in the past and I have somehow been able to fix it, but this time nothing I've done helps. (It's only ever Firefox that is affected.)

I have deleted the app and re-installed it. I have cleared cache and cookies. I have cleared all browser history etc. I have tried changing fonts from the defaults. I'm not sure there are any other troubleshooting steps I can take.

I'm using FF developer edition, current version (just re-installed it, but it is always up-to-date, and this has been happening for a year or two). MacOS 12.6.3.

I'm a long-time FF user and until now I've lived with this inconvenience as I've somehow fixed it after troubleshooting steps, but this time I can't stumble upon the solution.

Asked by nigel.m.anderson 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Password outdated

Hello, I tried to sign in to my firefox account on a new computer and it appears the rules for password format have changed such that my existing password is too short to… (read more)

Hello, I tried to sign in to my firefox account on a new computer and it appears the rules for password format have changed such that my existing password is too short to be used. How should I proceed to either sign in or reset my password without affecting my existing firefox browsers and lockwise app? Thank you.

Asked by john.lee3 1 year ago

Last reply by cor-el 1 year ago

  • Archived

cannot load Firefox. Keep getting message that profile cannot be loaded,

Apparently, I must have done something to the Firefox profile to prevent it from loading. I have uninstalled the program and even though I try to reinstall, I get the sa… (read more)

Apparently, I must have done something to the Firefox profile to prevent it from loading. I have uninstalled the program and even though I try to reinstall, I get the same message every time I try to run the install program. I just want to be able to get back into Firefox as it is the only browser that I have used for many years.

Asked by chuck.beaujon 1 year ago

Last reply by cor-el 1 year ago

How to turn off "show search terms instead of URL"?

I recall turning off this garbage at some point. Now it's hardwired without a way to turn it off in Search settings!! Is there anything I can do to turn it off? … (read more)

I recall turning off this garbage at some point. Now it's hardwired without a way to turn it off in Search settings!!

Is there anything I can do to turn it off?

Asked by Fry-kun 3 months ago

Last reply by cor-el 3 months ago

  • Archived

czyszczenie historii przeglądania stron z wiersza poleceń jaką komendę użyć?

Dzień dobry jak mogę wyczyścić historię przeglądania z pozimu wiersza poleceń (CMD) dla przegladarki Firefox? chciałbym politykę utworzyć by uruchomić zadanie dla wszystk… (read more)

Dzień dobry jak mogę wyczyścić historię przeglądania z pozimu wiersza poleceń (CMD) dla przegladarki Firefox? chciałbym politykę utworzyć by uruchomić zadanie dla wszystkich komputerów czy jest taka możliwość?

pozdrawiam Marek Wojnarowski

Asked by wojnarowski.marek 2 years ago

Last reply by cor-el 2 years ago

  • Locked

since the user from 8 years ago was on a firefox version after the signons.sqlite and was able to recover their logins from a previous even thou they were now on an updated version of firefox could i do the same?

It turns out the copied logins-backupjson file i had pasted on my desktop screen was already overwritten by an added or removed login, thus writing over when it did have … (read more)

It turns out the copied logins-backupjson file i had pasted on my desktop screen was already overwritten by an added or removed login, thus writing over when it did have the saved login removed that i was trying to recover

is there any other way to recover the removed login?

i saw this response by Cor-el for another user with a similar situation

If you still have the signons.sqlite that was used in a previous Firefox version then you can try to restore passwords saved in that file.

Firefox 32 and later builds store the passwords in the logins.json file in the profile folder and no longer use the signons.sqlite file that has been used before (the matching key3.db file is still needed). If you still have the signons.sqlite file used in previous Firefox versions then you can try to force Firefox to migrate the passwords saved in that file (you will lose passwords saved in Firefox 32+ versions). You can force Firefox to reimport the passwords from the signons.sqlite file and rebuild the logins.json file with these steps:

   reset the signon.importedFromSqlite pref on the about:config page to the default value via the right-click context menu
   delete the logins.json file in the Firefox profile folder with Firefox closed 

When you restart Firefox then you should have the signon.importedFromSqlite pref with the value set to true and you should have the passwords imported in the Password Manager unless there may have been errors.

Asked by Faerie Caster 3 months ago

Last reply by Paul 3 months ago