Firefox Support Forum

When I right click to open in new tab I get a blank screen , but if I use the new option "open link in new container tab it works . What did the latest update do? I am running windows 11 and I did the "browser.tabs.loadInBackground

and set its value to true and no luck.

Hi all, Firefox has been using quite a bit of RAM lately.

Ok, I had like a dozen tabs open, but I think this might be a little too many Firefox instances (see screenshot; minimize memory usage just run).

I have already tried disablig tab autostart and decreasing the value of processes in about:config but nothing ever changes.

I hope someone will be able to help me out. Thanks :)

Hello Firefox Support,

So recently I've been trying to google things, and it keeps sending my searches to Bing instead of Google, and much more recently I've been directed to a site called http://24infonews.live/ with a message always saying "Not Found". My only solution to get around this is actually going to google.com. If you could please help me with this it would be much appreciated.

Thanks for the help, Rowan.

hello,

i'm having trouble playing videos on a website..What i tried:

0) disabled all my extensions.. 1) refresh firefox - videos work for a minute or until i restart firefox..probably something it's syncing and bringing back the problem 2) renamed prefs.js - same thing as refresh..after I turn on syncing ..problem reappears

I use Firefox quite a bit and installed it on my wife’s MacBook air and I’m trying to get her to use it. I recently set up a gmail account for my brother-in-law who does not have Internet and uses my wife’s MacBook air when he visits us. 

A couple of days ago the mystery icon—Firefox logo with a tv screen on the upper right—started appearing on my MacBook pro every time she turned on her computer. There does not seem to be a way to get rid of it. Any suggestions?

After Firefox updated to 95.0 all but the last 4 website passwords were gone. I had a recent backup of logins.json and key4.db. I copied the backup file into the profile folder and started Firefox. I went to Setting/Privacy and opened Saved Logins. They were all there....for about 3 seconds....and they started disappearing as I watched until only the last 4 were left. It looked like something was telling Firefox to delete my passwords.

I exited Firefox and put my laptop into Airplane mode...no internet. Copied the logins.json and Key4.db files back into the profile folder. I started Firefox and check and ALL OF MY saved passwords were there. I scrolled the list up and down and even checked a few by clicking on the "EYE". All of the passwords were there for all of my saved sites. I closed and re-opened Firefox once more to make sure and all were still there.

Then, with my Saved Passwords open, I took my laptop out of the Airplane mode and it connected to my wireless network.........and within seconds my passwords started disappearing one by one until only the last 4 were left. I'm stumped.

Ive seen numerous articles discussed on OCSP issues but they all seem to be coming from Website developers.

I am but a simple user trying to download the Microsoft suite of apps however am greeted with this lovely message that I cant seem to find any relatable solutions anywhere?

Could it be related to my Wifi Setup? Had to connect directly to a range extender as this sad sack of a PC doesnt have a built in Wifi Module.

Is there a hidden treasure im yet to find in the developer options? Any advice will do.

Saw older replies here, but I don't have the technical expertise to understand them.

The 3D function in Google maps doesn't exist. The item to click on is no longer there. Is there a work-around or do I have to use Chrome now.

(It seems with each update I automatically get, I lose a function. I'd like to get a link to a Firefox version from at least 6 months ago.)

I have yet another issue to present that I am 100% certain that the developers bear 100% responsibility as a result of releases 96.0 and 96.01. There is a 0% margin for error on this assessment.

I am not presenting this issue because I require personal assistance. I haven’t done a damn thing wrong. I am presenting this issue, so that it would potentially get noticed by or forwarded to one of the developers, or by a user that happens to relay this issue to them.

I am using Windows 7. Therefore, I am uncertain if the issue extends to Windows 10 and 11. The issue does not affect the browser’s functionality.

In my Windows appearance settings, I have always chosen to have a pale yellow color for the background. It relieves the harshness of the white colored background when I am typing in Word for extended hours. I have had this setting for years and never altered it.

Since 96.0, they finally fixed the Bookmarks lag issue, which was pertinent to Windows 7 users. The Bookmarks issue began as of 92.0. I raised that issue as well, and called out the developers as being solely responsible for that. Unfortunately, whatever the developers did in the 96.0 and 96.01 updates, my pale yellow background setting is now appearing on specific websites that must have a clear background in some parts. In other words, those backgrounds used to appear as white on these specific websites. Here are two examples of commonly-used websites that now are displaying my background color setting instead of white. The NCAA football website and the BBC website.

https://www.ncaa.com/sports/football/fbs

https://www.bbc.com/news

As stated in my Bookmarks complaint, there is a blatant absence of any methodical thought process by its development team. They release far too many updates in any given year. Between the 96.0 and 96.0.1 was less than 24 hours. That’s how you know that these people are clueless what they are doing. Then you have this newly introduced issue as a result of fixing others as of 96.0. It’s a very sad state of affairs over at Mozilla. It appears to be a hopeless situation.

If I wanted my background appearance setting to appear on all websites, all I would have to do is set the “Override the colors specified by the page with your selections above” to “ALWAYS”. I have double checked the color settings in Firefox and confirm that my settings have not altered from default. The override… setting is set to “Only with high contrast themes” and the background color is set to white.

The issue that I just presented is 100% on the developers. Don’t even bother trying to challenge it. I was spot-on with the Bookmarks assessment on blame as well. I only provide accurate assessments on blame.

Here’s some advice for the Mozilla developers. Why not fix this issue and kindly spare us with any further updates for the remainder of the year. You people are doing a pathetic job.

This may be a Windows 7 issue only.

email from mozilla@email.mozilla.org

text:

For real — it's terrifying how much we don’t know about Facebook. The social media giant has almost 3 billion users (and tracks many more), but this year we've seen yet again how the secretive way it operates is dangerous for all of us.

By keeping us in the dark about how it combats misinformation, who's paying for ads and how social media affects our mental health, Facebook actively stops us seeing when it’s causing harm.

But here’s the thing: we're not going to just accept it.

It's true — Facebook's secrecy puts us all at risk. To keep us safe, we urgently need it to be open and accountable. Chip in now to join the fight, it takes 1 minute:

• button* Yes, I’ll chip in now

Hi, The program SEEMS to start but Firefox does not load one singel page. I get no errormessage but firefox does not even try to open pages.

Also, if I try to go into "settings" nothing happens (no errormessage, but settings does not open).

I have tried to uninstall and reinstall Firefox. Does not help.

If I try some other bowser everything works fine. The problem started after I did a total uninstallation of Office365 (does not need to be depending on it but it could be a connection).

Have searched the web without finding a solution and now I ask for help here, I really do want to keep using Firefox but currently it is impossible.

Hello All, I have developed a Mozilla Firefox Extension to publish on Mozilla Developers hub. But I get stucked on "Catagory". In which catagory my extension falls in. My extension help people directly transfer online data upto 8GB without providing their personal information. Can anybody tell me what category I need to select. The extension belongs to finding careers & jobs and transfer the data online to the associates.

Ever since the last update to FF 95.0.1 the other day, the bing search-by-date has been missing. The attached image files show 1. Old FF and FireFox 95 and 2. Bing search on MS Edge currently....

Microsoft stream doesn't work (specifically watching a video) , i tried reloading a bunch of times but it still wouldn't work. I went on my phone to the firefox browser and tried to watch that stream on there, but that didn't work either. Please help and thank you. Uploaded photo is what it looked like on my phone

Hi, I've been using Nightly due to the stable version of Firefox having stutter/performance issues that doesn't seem to occur in Nightly (something to do with Vsync and/or FPS on high refresh rate gaming monitors perhaps? This can be seen on testufo.com as well as in general when scrolling pages).

The issue I'm having with Nightly is that it often leaves background processes open in Task Manger after exiting. This does not occur in stable as far as I can tell. These background processes are causing issues when trying to update Nightly via the menu, as Nightly closes and tries to update but the background processes remain. The only thing to do is to kill the processes (sometimes as many as 20 of them) and then Nightly is able to update by itself and restart.

I've noticed that the command line for some of these processes show links that I have clicked from outside of Nightly (In Discord for example), but the processes do not immediately appear when clicking links and seem to appear at random while using the browser. Some of them also show stuff along the lines of "contentprocess" and "gecko-crash-server-pipe" which seems to be normal firefox.exe processes that run in the foreground, perhaps before being "converted" into background processes which in turn won't close.

Another thing I've noticed is when these background processes exist, it causes lag and other issues in, as well as a huge delay when clicking links outside of Nightly.

This has been going on for about a month (through all the daily updates) since I've installed Nightly. I've tried disabling add-ons, refreshing, and even completely uninstalling, wiping all traces of, and reinstalling Nightly, to no avail.

I have tried everything underneath the sun to try and add ecosia and swagbucks as my default search engines and I cannot do it. I HAVE to choose either Google or Bing.