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Since upgrade to macOS Sonoma, Firefox will not open anything

This is on macOS Sonoma 14.1.2. If I copy/type anything into the address bar, and press enter, it disappears and the browser remains blank. As does: selecting any websi… (read more)

This is on macOS Sonoma 14.1.2.

If I copy/type anything into the address bar, and press enter, it disappears and the browser remains blank. As does: selecting any website from the address bar dropdown, opening any bookmark, or attempting to open any file. There is no error, so I'm at a loss how to debug this.

Firefox was working on Ventura. Repeatable with Firefox versions 120-115, have not gone back further. Neither troubleshoot mode nor deleting/rebooting/reinstalling changes anything.

Asked by kilinrax 4 months ago

Last reply by cor-el 4 months ago

Cannot log in to UFB direct. The Bank says use chrome. I can log in with Microsoft edge, but firefox is my preferred browser

I need to be able to access banks, specifically USB Direct. I can access my credit union but when I try to get my statement, I get a message that I have been logged out … (read more)

I need to be able to access banks, specifically USB Direct. I can access my credit union but when I try to get my statement, I get a message that I have been logged out due to inactivity.

Asked by Popover 5 months ago

Last reply by TopGun 5 months ago

My current wallpaper breaks applies to every tab.

I'm not sure what happened because it never broke sites like this before. Sometimes it makes a site impossible to read. I haven't done anything to the browser and this ju… (read more)

I'm not sure what happened because it never broke sites like this before. Sometimes it makes a site impossible to read. I haven't done anything to the browser and this just started happening.

Asked by Xblade 5 months ago

Last reply by zeroknight 5 months ago

Is this really Mozilla, or Google Playing DIrty?

Is this really Mozilla or Google playing dirty? I ask because the site I was trying to access suddenly has stopped working on other browsers, so I thought I would try it … (read more)

Is this really Mozilla or Google playing dirty? I ask because the site I was trying to access suddenly has stopped working on other browsers, so I thought I would try it on Firefox, and this is what happened. I do not have the security key it is asking for so I cannot even log into the site. The site support told me that they recommend Google Chrome. It seems too coincidental that it suddenly stops working on other browsers and Firefox won't even let me login. Nor has it EVER asked me for a physical security key to access any site before.

Asked by antony.henry911 3 months ago

Last reply by Figure8565 3 months ago

Website Accessibility Issue on Firefox – Page Cuts and Hanging Problems

I am facing a critical problem with my website when accessed through Firefox. The browser is not properly loading my website; instead, it cuts off the page and frequently… (read more)

I am facing a critical problem with my website when accessed through Firefox. The browser is not properly loading my website; instead, it cuts off the page and frequently hangs, causing a frustrating user experience. This issue needs urgent resolution as it affects the accessibility and functionality of my website for Firefox users. I am seeking assistance to diagnose and solve this problem promptly.website

Asked by Kjunction Pakistan 5 months ago

Last reply by zeroknight 5 months ago

Weird Dropbox Issue

No idea if this is happening to anyone else: When I use Dropbox for web on Firefox on a new Macbook pro, every so often the screen will completely glitch out and you ca… (read more)

No idea if this is happening to anyone else:

When I use Dropbox for web on Firefox on a new Macbook pro, every so often the screen will completely glitch out and you can't really do anything on Dropbox. By glitch out I mean the screen just becomes really shaky, like non stop shaking back and forth and you can't click anything or navigate at all.

Anyone have any idea why this is happening, video here for reference:

link text

Asked by Samharris5 2 months ago

Last reply by zeroknight 2 months ago

Javascript 'fetch()' no longer works on Firefox

I have a website that uses Javascript 'fetch()' to call pages on the server, and no matter what I try, it never works, since around the end of the year. I keep getting th… (read more)

I have a website that uses Javascript 'fetch()' to call pages on the server, and no matter what I try, it never works, since around the end of the year. I keep getting the following error:

"Uncaught (in promise) TypeError: NetworkError when attempting to fetch resource."

Can somebody help?

Thanks in advance

DC

Asked by DC 3 months ago

Last reply by cor-el 3 months ago

website not working in firefox

I am trying to use a website (www.gool.co.il) which I use to study and worked for me in Firefox on PC and on IOS a few month ago and now the login is broken in Firefox bu… (read more)

I am trying to use a website (www.gool.co.il) which I use to study and worked for me in Firefox on PC and on IOS a few month ago and now the login is broken in Firefox but works in other browsers is there a way for me to fix it?

Asked by xpreso 2 months ago

Last reply by cor-el 2 months ago

Need Help with Persistent Website Breakages on Multiple Browsers

I'm experiencing consistent issues with my website that seem to result in breakages across various browsers. Despite my attempts at troubleshooting, I haven't been able t… (read more)

I'm experiencing consistent issues with my website that seem to result in breakages across various browsers. Despite my attempts at troubleshooting, I haven't been able to identify the root cause or find a solution. Here are the details:

Website URL: [Your website URL] Browsers affected: Firefox, Chrome, Safari, etc. Breakage symptoms: Describe specific issues such as broken layout, dysfunctional elements, error messages, or any other visible problems. Steps taken to troubleshoot: List the actions you've already tried to resolve the issue (e.g., clearing cache, disabling extensions, checking console errors). I've ensured that the website is up-to-date and compatible with modern web standards, but the issues persist. Could someone kindly provide guidance on further steps to diagnose and resolve these recurrent website breakages? Any assistance or suggestions would be greatly appreciated. Thank you!

Asked by John Root 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Reset ALL advanced configurations

I was trying to resolve a graphics issue with Firefox and Webgl2 on a specific website, so I used a recommended solution in advanced settings, which just spread the probl… (read more)

I was trying to resolve a graphics issue with Firefox and Webgl2 on a specific website, so I used a recommended solution in advanced settings, which just spread the problem to other websites. I wasn't really sure what to do at this point, so I tried to just reset all the modified settings to attempt to get back to the first download settings. However, I was unable to do this and now Firefox can't load any pages, even when I've deleted the browser and redownloaded it. How can I get a completely fresh download, or even can I? I'm not tech savvy and extremely frustrated at this point.

Asked by Rachael Poulin 4 months ago

Last reply by NoahSUMO 4 months ago

Is the new update flawed?

Hi, I installed the new update yesterday. This morning, I cannot access anything through my usual Firefox browser. I'm making this report from Google - which is working f… (read more)

Hi, I installed the new update yesterday. This morning, I cannot access anything through my usual Firefox browser. I'm making this report from Google - which is working fine on the same computer. When I try to access any websites, the usual tab opens with a greyed-out "X" (or hourglass?) on the left of the tab - then nothing happens. I've tried restarting - no luck. I suspect yesterday's update was flawed/had a glitch. Please help.

Asked by annaseptember9 4 months ago

Last reply by cor-el 4 months ago

Youtube network speed very slow in firefox

When watching a video on youtube using firefox the network speed displayed by youtube is significantly slow that when on a chromium browser in this case edge. I have trie… (read more)

When watching a video on youtube using firefox the network speed displayed by youtube is significantly slow that when on a chromium browser in this case edge. I have tried prievous suggestions such as disabling Zero Round Trip Time Resumption (0rtt) and tried in troubleshooting mode, neither have an effect. I have attached screenshots from the same video from each browser.

Asked by possibly_ed 5 months ago

Last reply by zeroknight 5 months ago

Just recently I have not been able to sign onto the speedway.com website.

When I try to log into the site, the system sends a 2FA code. I enter the code an Firefox goes into a loop waiting for the server. When I use Chrome, I get right in. I do… (read more)

When I try to log into the site, the system sends a 2FA code. I enter the code an Firefox goes into a loop waiting for the server. When I use Chrome, I get right in. I do not want to be forced over to Chrome. How can I fix this?

Asked by Larry 4 months ago

Last reply by cor-el 4 months ago

I just get a black screen when trying to watch spacex launche videos or live launch from spacex website

black page (no video) when trying to watch spacex live or past videos https://www.spacex.com/launches/mission/?missionId=starship-flight-2 … (read more)

black page (no video) when trying to watch spacex live or past videos https://www.spacex.com/launches/mission/?missionId=starship-flight-2

Asked by Tiki Time 5 months ago

Last reply by cor-el 5 months ago

weird borders around sites in fullscreeen firefox

i dont know why but when in fullscreen sites have weird borders around them it seems to be a firefox issue i dont know how to fix it.my computer runs windows 11 if that h… (read more)

i dont know why but when in fullscreen sites have weird borders around them it seems to be a firefox issue i dont know how to fix it.my computer runs windows 11 if that helps.

My Upspot Account doesn't Open

Secure Connection Failed An error occurred during a connection to m.upspotacademy.com. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR The page you are trying… (read more)

Secure Connection Failed

An error occurred during a connection to m.upspotacademy.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by Abdul Halim Accountant 3 months ago

Last reply by zeroknight 3 months ago

I screwed up my profile and now websites won't load

Hello, I did something stupid. I was trying to set up the dark/light theme via cli, and I asked openai about it. It suggested this command: echo 'user_pref("lightweight… (read more)

Hello, I did something stupid. I was trying to set up the dark/light theme via cli, and I asked openai about it.

It suggested this command:

echo 'user_pref("lightweightThemes.selectedThemeID", "firefox-compact-light@mozilla.org");' | jq -s '.[0]' > ~/.mozilla/firefox/*.default-release/prefs.js

Which resulted in the following error:

jq: parse error: Invalid numeric literal at line 1, column 11

When I opened mozilla, my profile was reset, and websites won't load (except this one!). They just hang there loading forever. My internet is fine, chromium works perfectly.

So how do I fix this and is there a way I can recover my profile? (Yes I know I should've made backups)

Asked by beethovenopus111 5 months ago

Last reply by cor-el 5 months ago