Firefox Support Forum

Hi, Mozilla team I hope that you have a great day, straight to the point, my UI sometimes crashes or some components glitch or don't even work as it has to This is a video below slowed(I couldn't upload the video).

Hi there

This seems to be an known issue.

I deinstalled my Firefox and it created autmatically Desktop\Firefox\old data

I want to transfer my old data (esp. for my PW+Logins) and it goes nowhere

I found the files keys4 and login, copied to my actual Folder (after reinstalling). But it doesnt do anything.

I also copied the whole "old data" Folder to the new directory and overwrote it. Didn't help either.

Is there any way to get my old Logins/PW from this old data Folder or is it just a wast of time ?

Thank you for helping.

Best,

My old computer crashed. I have the hard-drive in an external case and have it connected to my new computer. I installed firefox on my new computer, but I can't figure out how to get the passwords from the previous profile to my new profile. I have located the files on the old hard drive, but import will not work. Is there anything I can do?

How can I save the websites I've been on, who I have emailed, who has emailed me, etc. If I delete my history in case I need to go to one of those websites or past emails that I sent or someone has sent me to obtain information about something?

Hi, as seen in the screenshots, the toolbar popup windows are way too small. This goes for installing addons, websites asking for permissions, and remembering autofill information. It only seems to affect those instances, as addons pinned to the toolbar work as expected.

I've tried:

1. Clean reinstalling firefox (including deleting the Mozilla directories in AppData/Roaming + Local)
2. Deleting the default profile and creating a new one and launching with that
3. Deleting the xulstore.json file

The issue still occurs in troubleshoot mode, so doesn't seem to be an addon causing this. I also have the zoom set to 100% and font size as it was when installed; this is a fresh install still doing it.

This is similar to https://support.mozilla.org/bm/questions/1342630, except that was 2 years ago and trying those solutions did not work for me.

Any help would be appreciated. Thanks

When I try to download a file from a a download link from a trusted website it doesn't work. When I click it it just refreshes the page and doesn't download. I'm new to PC so I don't know if its something simple or if I may need to uninstall and reinstall Mozilla. Thanks in advance for any help.

After synching from my Mac to my iPhone, the bookmarks on my iPhone are bare. There aren't nearly as many as there are on my Mac. But, in looking at Firefox on my iPhone, I honestly don't see where synch is even turned on there.

Blank Page when clicking on tracking link from UPS website, https://www.ups.com/track?loc=en_US How do I fix this ? Thanks

I read this article on enabling/disabling hardware acceleration and I am missing the checkbox to toggle it. I am wondering if this is a firefox bug or if something about my hardware setup is unsupported. I'm using a 1080ti running on the most recent drivers, 546.33. Windows 10 Education version 22H2

On a legacy iMac with over ten years of Firefox usage, I suddenly cannot sign in. The mac caps out at High Sierra 10.13.6 and I am unable to activate sync. I have tried allowing all cookies, restarting the browser several times, and even explored the config files.... to no avail.

How do I "enable local storage"? that's the error that sync provides me, but there is no option to fix that and all of your help files point me to cookies information (which I have done everything with). There are no actual help files to fix the local storage problem. This is frustrating!

Do I have to uninstall the entire application? If so, how to I preserve my bookmarks and pws without also porting over whatever is broken in the application?

Ok. The update downloaded 2 1/2 days ago. I've used Firefox since that download. It didn't install until now. 2 1/2 days later. Why the long delay? And why don't you have something show up in the banner or toolbar that designates that an upload to Firefox is happening? Now, we all have to guess why Firefox is behaving slow and erratic, close and re-open, and check for version.

Hi, I have a lot of bookmarks that are specifically made to always open in a specific container.

After updating to 121 I'm always asked if I want to open the URL in a container.

How can I get rid of the question and just always assume "Yes"?

Thanks, Henrik

Hello, I want your help! Because I want to change the appearance of checkboxes to toggles without affecting the other checkboxes (like rounded checkboxes) using userChrome.css in Firefox.

I'm not friend with CSS, because I don't know much about programming. So, please write me a correct CSS code in a comment.

The attached screenshot will explain my demands: