Firefox Support Forum

I am having a significant issue with firefox draining my battery. I used chrome up until the new year and then switched over to firefox from chrome. Overall I love firefox so much more. The format is way more pleasing. I love how it easily signs me back into everything, BUT IT DRAINS MY COMPUTER SO MUCH. Like i used to have an 8hour + battery span my laptop neverrr died. Now I get through MAX 2 hours of full use before needing to charge, and maybe 4 hours just having it at school but not using it.

I thought my dell suddenly started crashing, ran all these tests, and then I realized the only change was that I had started using Firefox... So sad I think I am going to have to leave it.

I read a lot of articles and did everything suggested. my graphics is webreader , i turned on all the suggested features, i have 2 extensions , the only thing I could maybe think of was that I use an animated theme so maybe that was killing the battery, but like if I can't use my theme than whats the point.

I am trying to login in to my health insurance website but Firefox keeps giving me a message that it can not access the information at this time. This is not the first time or the first website that I have had issues with. Do i have to switch to Chrome or Edge?? Is there a setting that will allow me to access the insurance website?? I have used Firefox for years but the past few months it has caused me lots of problems trying to access my accounts on various websites.

I am running Firefox Developer Edition (123.0b1) on Windows 11 and every time I start Firefox it maximises and then resizes to a set size with the maximise button set to restore size mode (I.e. the window thinks it is maximised). I have followed the steps detailed for this question: https://support.mozilla.org/en-US/questions/1411093 however that does not resolve my issue. This has only started recently after I turned the laptop into a tablet and back again. Once I "restore" the window and then I maximise the window it works as expected. However it is very annoying. Also if I start another instance of Firefox this new instance does not exhibit the same behavior.

Computer: HP Envy OS: Windows 11 with all current updates and as far as I can tell AI is turned off using a group policy.

I received a virus message alert that popped up on my screen. I then hit control alt delete and shut down Firefox, when I reopening it, my bookmarks were gone and not even able to add new bookmarks. An error message stating something like, another program is using the file keeps appearing. I'm able to log into a different computer and my bookmarks are there.

Hello. After the most recent Firefox update on my Samsung Android version 10, the translator apps Google translate and Deepl no longer give pronunciation of words. My volume is up. I have checked my addon and Uninstalled. Reinstalled. Turned it off and back on etc. The pronunciationbin these pages works on Chrome and Samsung internet but stopped working in Firefox after your last Jan 18 update. I like your product and hope you fix this bug. When you click the speaker icon on Google translate it looks like it is speaking but no sound comes out. Thank you for your help

Firefox detected a potential security threat and did not continue to noodlemagazine.com because this website requires a secure connection

I have written about my problem in the first email Below is a qr code to leave a reviev. I can open it on all browsers except firefox :( fire fox says its error 404 This code was generated by fire foxes plugin (extencion) called "Offline QR Code Generator" Link i want to open (The QR was generated based on it): https://g.page/r/Cdx1mh9hi3HdEBE/review

Hello, I'm trying to use https://developer.mozilla.org/en-US/docs/Mozilla/Add-ons/WebExtensions/API/dom/openOrClosedShadowRoot functionality in an extension but the element.openOrClosedShadowRoot always returns null.

Also is there a place in Firefox Devtools console (similar to the Chrome Devtools dropdown) to switch the context from the user console to the extension console so we can try extension only APIs?

Thanks.

i had to reset my laptop due to certain reasons ..but i didnt back up things .as i re-downloaded firefox and logged in with my old account ..i didn't get me logg-in passwords for various sites back

Dear community,

since some recent update I am asked for a primary password every time I open the browser, which is higly annoying. I like my passwords protected by a primary password and in former times it was only asked for when trying to reveal a saved password. I know this has probably to do with me using Firefox sync, because I use the browser on my Android too but I would like to keep my devices synced. Besides: On my phone I am only asked for a fingerprint when accessing passwords, not every single time I open the app. There must be a way to reconfigure this on a desktop, right?

Hey Guys! A few days ago I was watching YouTube videos... suddenly, I clicked on a video and there was no audio. I have tried everything I could think of, but nothing works. No web based audio passes on Firefox for me. My other browsers work fine. Can anyone assist me here?

Hello Mozilla,

I hope this message finds you well. I had the pleasure of being part of the Mozilla team approximately three years ago, and I must say, I cherished every moment of it.

I am reaching out to you today with a pressing matter. My current company, Five9, recently submitted an extension that unfortunately got rejected. This extension is crucial for our business operations, and its rejection has put us in a challenging situation.

I understand that reviewing submissions is a meticulous process, but I wanted to inquire if there's any possibility of having our extension reevaluated. Your assistance in this matter would be immensely appreciated.

As a side note, during my time at Mozilla, I had the privilege of collaborating with the operations team, led by Sean Rich.

Thank you for considering our request. Looking forward to your response.

Best regards, Jorge M Spiropulo Five9 Architecture