Firefox Support Forum

Firefox is leaving behind a small window/artifact that cannot be closed through task manager. You can move any other application such at outlook or even a chrome browser to hide the window, but it will stay on top of any Firefox window that is placed on that monitor. I have disabled and enabled use of GPU, and ran a refresh from the troubleshooting section. He is running Inspiron 15 3511 windows 10. Any other ideas out there? See attached picture.

Whenever I launch Firefox, I get the error message "Firefox couldn't update automatically. Download the new version - you won't lose saved information or customisations." I download and install the .dmg for the new update, but I still get this error message whenever I launch Firefox. I used to be able to have updates installed automatically without requiring to manually download each Firefox version. Could someone please assist? Details below:

Firefox version: 117.0.1 (64-bit) MacOD: Ventura 13.5.2

Many thanks :-)

I am using Firefox 115.3 on Debian 12.1. I have numerous tasks which require the use of my web browser and have allocated a different virtual desktop for each. This means that my browser session typically has several dozen tabs open in numerous windows at one time. Under normal circumstances, this works just fine (and is a testament to the engineering that has gone into this browser).

My issue is that Firefox renders my machine virtually unusable for a few minutes each time I restart my desktop session due to focus stealing. When I open the browser, several dozen windows pop up (as expected) and relocate to their correct virtual desktops (as expected); however, as the windows begin to load, the most recently active Firefox window steals focus repeatedly. If I am, for instance, in the process of typing my password into my desktop e-mail client, a Firefox window may steal focus from the password dialog. In practice, this focus steal happens once every few seconds for several minutes.

I would prefer that Firefox would not steal focus while restoring a session. Does anyone have any suggestions for correcting this issue?

I am having the same issue as in these questions/bugreports, but with version 102.15.1 https://support.mozilla.org/en-US/questions/1285436 https://support.mozilla.org/en-US/questions/1278453 https://bugzilla.mozilla.org/show_bug.cgi?id=1638675

I tried to downgrade to 82.0.3 (this version is mentioned in bug report 1638675) and it works well.

I am using the following webpages with animation for the performance test: 1) http://www.java2s.com/example/javascript-book/testing-browser-animation-performance.html 2) http://www.java2s.com/example/javascript-book/testing-browser-animation-performance-demo-d2dff.htm

Here is what I know so far... - '--safe-mode' or 'layers.gpu-process.enabled' do not make any difference; - the second webpage gives better performance (comparable to 82.0.3), so the issue can be related to the text+animation combination; - even if I scroll the first webpage to move the animation out of view, the performance is still bad; - looks like it depends on window size (1st webpage)

Whenever I try to watch a video or stream (any site) I can watch the video just fine as long as the audio is muted. However, when I unmute the idea, the video pretty much stops (can stutter a little bit) and the audio plays a roughly 5 second loop of when it was unmuted. This happens on all sites, all formats of videos.

Firefox worked fine until the latest update 115.3esr, at time it slows to a crawl... I am now sick and tired of Mozilla and Firefox, they are about to get the boot - my style, I've used them since about version 2.

Looking in the task manager Mozilla makes it look a disgrace, at time it's hard to get a fix on some entry's because they bounce up and down.

Firefox.exe 45,24K Firefox.exe 3,16K Firefox.exe 27,484K Firefox.exe 7,392K Firefox.exe 7,344K Firefox.exe 15,735K Firefox.exe 7,320K Firefox.exe 169,932K, I round it off to about 250MB

Does these look about right? Why can't they just have one .exe? (Win 7 Pro x64)

Thanks Dave

Hello!

I'm curious if there was a recent change in Firefox for macOS that started marking items copied from private windows as "concealed"?

I've been using Firefox for quite some time and last week started noticing that my clipboard history app, Alfred, was no longer storing anything I copied out of private windows.

Initially I reached out to Alfred and they suggested this was on Firefox's end:

Upon further investigation, I can see that Firefox intentionally marks its clipboard data as Concealed in order to protect searches done in a private window.

If this is true, can I turn this off somehow? It really breaks my workflow and am unfortunately stuck using Chrome at the moment.

Thanks!

Updated to FF118 last night. Win 10.

Previously I started FF with -no-delevate to allow dragging of URLs to the desktop. In FF118, this switch no longer works.

Any solutions?

We are having issues with the new updates 118.0.0 and 118.0.1 on Windows 10.

We believe the advanced tracking protection is blocking some of the resources from loading in our application Banner who is provided by Ellucian. We have used a group policy to block Firefox from updating until we are able to resolve this issue.

We attempted to add the Enhanced Tracking Protection exception list but that did not work.

Are you able to provide us with a group policy that we can turn off advanced tracking protection for that one site?

Or are you able to provide us with some assistance with the next steps?

"Why does Firefox on my Windows 10 PC consistently load 'https://onlinebinoculars.com/' much slower compared to other websites, causing delays in accessing important information about binoculars and optics?"

Dear all, we have lot of cases reported from Firefox users around the world. Users reported that the menu of the Firefox changing to default ---- installed version.

This feature https://support.mozilla.org/en-US/kb/use-firefox-another-language simply not working on current stable and beta Firefox.

When the window with languages is closed it immediately forget every languages except default.

Workaround is install language version that user would use, but this is not easy way id we need to create all language package version in our global company.

affected versions 119.0b1 (64-bit)

Thanks for fix.

Hi, I am running Windows 10 on PC and my Firefox browser keeps crashing for no apparent reason. I only had a translate extension but since turning that off it still does it. Yesterday (02/10/2023 - 23:45) I got an error pop up "minidump-analyser.exe - Application Error. The exception Breakpoint. A breakpoint has been reached. (0x80000003) occured in the application at location 0x00007FFE7200276E. Click OK to terminate this program." Today (03/10/2023 16:06) after less than an hour from switch on I got another error pop up "SwUSB.exe - System Error. A new guard page for the stack cannot be created." I thought I was reasonably tech savvy but I'm am baffled by this. Please can anyone help?

Last 5 recorded submitted crash reports

bp-25f7aec5-3b9f-45c1-962f-34e4e0231003 03/10/2023, 16:09 View bp-cd716a48-3706-4132-85c3-e4eeb0230927 27/09/2023, 21:52 View bp-700ea006-cc68-4a96-9c78-1a41c0230816 16/08/2023, 21:01 View bp-9b8c4b3b-1823-49b8-841d-feb920230503 03/05/2023, 21:50 View bp-cee3ce7f-3ee9-408a-848f-0a2df0230307 07/03/2023, 21:03 View

System:

Windows 10 pro 22h2 19045.3516

Intel i5-10200h with UHD 620

Driver 31.0.101.2125

Firefox ESR 115.3.0

When watching streams in firefox, I noticed that overall iGPU load is very high, up to 70%, a lot higher than watching 1080p movie with dedicated player.

I found that the firefox actually only shares 10~20 iGPU load, the rest are from DWM, which load is up to 40% sometimes.

Also found if I switch from the tab with streaming page to another normal webpage, DWM immediately drops its usage to about 2%, firefox still uses some load as it's still decoding. DWM usage rises if I switch back.

I tried force firefox to use nvidia dGPU, firefox does use nvidia card to decode, but the DWM problem said above still apply.

See attatched image as prove.

Cross reference to intel community thread: https://community.intel.com/t5/Graphics/High-iGPU-load-when-watching-streams-in-firefox/m-p/1528571#M123027

Hi,

My Firefox keeps crashing every time I copy and past something from Excel and try to go to Firefox, it immediately goes gray and the only option that works is restarting it and waiting does nothing (which means I constantly relog back into to all of my accounts that I am using for job searches). It has been many weeks since this started happening and auto updates have not corrected anything. I've submitted the crash reports just now. Let me know what can fix this. Thanks!

Right click on any link in Facebook asks for me to shutdown Firefox to open a new page. What is causing this? The same thing happens if I am in Thunderbird or Betterbird. It's OK to open a new tab but not restart Firefox.

Hi,

I'm on Arch Linux and use uinput to create key events. It works reliably for >12months in all applications and under all circumstances except in Firefox where some key events are skipped non-deterministically. My test case is:

in a text field, emit `<ctrl down>a<ctrl up>123456789987654321<left>...<left>` with 9 times `<left>`. Sometimes a 9 is missing and sometimes the cursor is further to the right than expected.

This happens every 8th try or so, which is too frequent to not break the user experience.

What I have tried: - multiple PCs (2 with this issue and 1 without) - Troubleshoot Mode - `window.onkeydown=(e)=>console.log(e)` (events are missing)

Since I've only ever seen repeated characters/keys disappear and never when writing manually, I would guess there is some kind of event cleanup algorithm kicking in. (the events are emitted without any delays)

I would really like to fix this issue because Firefox is my favorite browser. Any idea how to track it down?

Maybe related: https://support.mozilla.org/en-US/questions/1363234

When copying text from a website in one Firefox window, and pasting in a separate Fire Fox window, formatting issues occur

• Running on Windows 10
• Firefox, windows/tabs not in container
• Pasting text from Coursera to Notion.so fails to start text on current line and properly format.
• Works on Microsoft Edge with no issue, so problem is isolated to Firefox

Attaching images for clarification and comparison. (sorry for quality, quick MS.paint job)

• after further testing, it appears that copying from Coursera in Firefox to Microsoft Edge also has the same formatting issue, so it seems to be a compatibility situation between Firefox copying from Coursera specifically, and not an issue with pasting to Notion.so

• appreciate the fact that there are multiple third party factors at play, but the issue is killing my productivity so any help is appreciated!

This happens at random intervals, mostly when firefox is being left idle.

Since it starts >1000 threads, it easily fills ram and swap, then get killed by OOM killer. Hence no crash reports.

I'll upload a gist with OOM details from dmesg and journalctl, if there is a way to get debug info for this, please let me know.

When searching queries, this error will come up; however, when searching full length URLs it works and sends me directly to the website. I've looked through the Q/As and they all recommend clearing cache/cookies and messing with the history settings to resolve the problem. However, after doing all that and messing with other settings I cannot seem to understand why this started to happen.

When in private browsing mode it works fine and I can ask whatever and I receive all the possible websites to click on. It's just on normal browsing that I receive the error message. Am I going to need to just uninstall Firefox and reinstall to fix this? Or maybe there's something else I can try out. Thanks!

Error in Question: The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies.