Firefox Support Forum

I set up a new installation of Firefox on a different computer and sync'd my account to it. This resulted in losing all of the multi-account container settings on my primary computer. Is there a way to restore these settings? I do have another computer that I have not used since syncing the new one, if that helps.

What could I have done differently to avoid this (possibly on my new device)? Thanks

I updated to the latest version of firefox and am not pleased with the translation tool automatically detecting the wrong language on sites. Is there any way to fully disable it? I currently have no languages installed yet it pops up offering to "translate".

Bonjour Depuis 2 semaines, mon compte firefox a perdu la majorité de mes identifiants et mots de passe qui étaient sauvegardés. mais pas tous... je ne comprends pas pourquoi. Avez vous une explication? C'est très ennuyeux ! :( Merci pour votre aide.

I have the profile folder of loginjson, loginbackupsjson and key4

what am i supposed to do to recover my deleted passwords

please give me the steps on what i need to do with these files

So for folks who hand wrote thousands of lines of Actionscript code for Adobe Flash, it is incredibly upsetting and frustrating that a witch hunt went after Flash which we believe was part of a tactic by google to ensure its ads cannot as easily be blocked. Specifically google used all this "modern web" nonsense to become the monopolistic browser in place of internet explorer and to use that "power" explicitly to bend the future web to their will.

This is so upsetting, there are not words to describe it. And the fact that the "answer" is that folks who spent years and thousands of lines of code for Flash, now "simply need to completely re code everything from scratch in a new language" is offensive beyond recognition.

Please consider removing this "standard" response language or at least acknowledge the awful burden that was placed on folks by the decision to join the rest to remove the most popular web technology that helped build the internet, because google must serve everyone ads. It is just gross.

Honestly, we thought Firefox would defy the witch hunt and keep flash working to differentiate and look after the poor developers who suffered from this terrible, terrible action.

p.s. on the day Flash was officially killed off, chrome had more active "severe" security vulnerabilities than Flash. Thus, chrome is objectively less secure than Flash. I wonder how much google spent on paying news companies to post stuff about how "insecure" flash is and the stupid "modern web." I wonder if said "news" companies checked the claims, or just took the payment and posted their "sponsored content."

I attached a screenshot of what appears whenever I click anywhere around any text. It acts like it's a place that I could type. Obviously not something that breaks the app, but incredibly annoying. Also only happens on Firefox.

What would I have to do to get this to stop? It surely can't be an intended interaction.

On gmail "https://mail.google.com/mail"

I am already logged into my main account, when I click on my profile picture in the top right in order to add accounts/sign into other gmail accounts, I get this error:

"403. That’s an error.

We're sorry, but you do not have access to this page. That’s all we know."

I tried clearing cookies and no help.

Bare in mind this is on a fresh firefox install on a new desktop, I have been using firefox on my other desktop with no gmail issues like this.

I installed firefox on a new pc and after loggin in and syncing my account all my pinned sites on the firefox homepage disappeared. Is there any way i can get them back?

Hello,

I recently purchased a VPN for my laptop. I bought a designated IP address set to Toronto, Canada. However, Firefox shows my location in Japan.

In my communications with VPN server they believe since whatsmyipaddress shows me where my VPN says it should, but FF shows me in Japan, the problem may be a leak at your end. When I created this account today and set my country to Canada (as suggested by PIA), closed everything and rebooted my computer I had hoped to see Canada (en) when I began a search. However, it still shows Japan.

I value my privacy on all devices and turning off location is the first thing I do. I'm now wondering if FF is getting this location from Windows.

Any assistance is most appreciated. Thank you,

I am using Firefox on a new PC. Whenever I type something into the address bar, all results appear under a small Firefox Suggest header, even though Firefox Suggest is not available to me in the United Kingdom. I believe it is possible to remove this header through about:config, and I did so on my old PC shortly after FIrefox Suggest was released in 2021, although I have long forgotten how to do this for obvious reasons. Could somebody please explain how this header can once again be removed, or is it a permanent feature? Thank you in advance.

How do I get rid of the automatic login options. I never saved the password. I just want to get rid of the options for the login field. There are too many, some don't apply. I have read everything and tried to clear my logins in the settings option, but the field is grayed out and I cannot select it.

https://www.msn.com/

On page there is selection on top left of page where you can choose left or right arrow to choose next video arrows do not work. They work on edge and chrome

After clearing the cache I could no longer view the MeWe site.I cleaned out the cache because I was having problems viewing Facebook.That fixed my Facebook problem but now I can't view the MeWe site.It will appear for about half a second and then all I see is a blank page,please help! Any advice given would be appreciated,thanks in advance.

When I start typing my cursor disappears. It does not reappear until I've clicked a few times or wiggled my mouse a lot. This is quite an inconvenience, and I've tried to find a solution for far too long now. This also does not seem to affect any other application other than Firefox.

I have set both widget.windows.hide_cursor_when_typing=false and hideCursorWhileTyping=false I have also verified that there are no OS-level options set for this behavior, although I feel the above settings should override OS settings.

System details: Firefox 121.0 64-bit Mozilla Firefox for Ubuntu (non-snap) Ubuntu 22.04.3 LTS Gnome 42.9 Experienced on both X11 & Wayland

Please let me know if any additional information is needed

Hello everyone!

For a couple of months now, Firefox has had no sound. T^T Uninstalling, reinstalling and resetting didn't seem to make an impact.

I did the "usual fixes" like rebooting, Windows (every sound, volume & device settings), checking for muted tabs and see if Firefox was wired to the right sound device etc, unfortunately to no result.

I even switched sound cards and reinstalled sound drivers but these worked fine everywhere else so it was unlikely they were the problem in the first place.

I think... I am a bit stuck! ^v^' I can share the full extended troubleshooting information if needed.

Thank you very much!

I have an extension called Gesturefy that allows you to use mouse gestures to do things like navigate through tabs, perform searches, etc. The problem is that on Mozilla pages, these gestures are not allowed for security reasons, as the developer explains: "Gesturefy does not work on Mozilla related pages like addons.mozilla.org, internal pages like about:addons or other add-on option pages (e.g. moz-extension://*). This is because Firefox restricts add-ons from accessing these pages for security reasons."

Is it possible to disable these restrictions for this specific extension or in general?

I've got my "homepage and new windows" setting set up with several "ext+container links so that my selected websites open in their respective containers : e.g. ext+container:name=Personal&url=https%3A%2F%2Fwww.facebook.com%2F%3Fsk%3Dh_nor

I open facebook in 2 seperate containers so that I can maintain 2 seperate personalities under facebook - e.g. I am a group admin within one, just a group member in another.

I have 2 urls defined in my "homepage and new windows" setting for these :

ext+container:name=Personal&url=https%3A%2F%2Fwww.facebook.com%2F%3Fsk%3Dh_nor ext+container:name=Facebook&url=https%3A%2F%2Fwww.facebook.com%2F%3Fsk%3Dh_nor

This was working fine without any issues. My sites opened up when I started my web browser and everything.

Recently, firefox has started up but my container tabs do not load automatically, I am getting a confirmation (I will post a screen capture as a comment).

Is there a way to turn this off and just open the tabs without a confirmation?

Fore some reason I am no longer able to open support.netapp.com in Firefox Getting a time-out error >> The connection has timed out >> The server at support.netapp.com is taking too long to respond.

This seems to have started after a Firefox update earlier this year, but I don't remember with which version it started.

I have already tried to refresh Firefox, un- and install Firefox

  (including deleting various entries in "%Programdata% and %appdata%
  and registry HKEY_CURRENT_USER>>SOFTWARE. Delete the entry named "Mozilla".
                     HKEY_LOCAL_MACHINE>>SOFTWARE. Delete the entries "Mozilla" and "mozilla.org".
                      HKEY_LOCAL_MACHINE>>SOFTWARE>>WOW6432Node.
                              Delete the entries "Mozilla" and "MozillaPlugins".

With no luck

This issue does not happen on any other browser (Chrome, Edge, Vivaldi) I have tried. But what I noticed on these is that support.netapp.com is automatically being redirected to https://mysupport.netapp.com/site This redirect does not happen in FF

If I enter mysupport.netapp.com manually it opens perfectly

Cheers, Jurgen

Suddenly almost everytime I load a YouTube video I have to watch 2 - 4 min of ads, sometimes two in a row before the video starts. I no longer have the skip ad button. If I load the same link in Chrome or Edge I don't have this problem. My search engine is Duck Duck Go, but if I go to Google first and then to the video I still have the problem. I also have the Maleware Bytes ad blocker installed. Any suggestions?