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signing into account on new desk top, lost all settings

hard drive went on desktop, downloaded firefox on new desktop same windows 10. sign in shows non of my original home page with bookmarks , no passwords, no history etc. A… (read more)

hard drive went on desktop, downloaded firefox on new desktop same windows 10. sign in shows non of my original home page with bookmarks , no passwords, no history etc. Acts like a new account?

Asked by irishmygirl 3 months ago

Last reply by cor-el 3 months ago

no audio/video

it keeps popping this message up "firefox is installing components needed to play audio or video on this page, please try again later" its been saying this since the new … (read more)

it keeps popping this message up "firefox is installing components needed to play audio or video on this page, please try again later" its been saying this since the new update and keeps telling me failed to check for update.

Asked by CellKey 3 months ago

Last reply by zeroknight 3 months ago

support restore all tabs

Once updated Firefox all old tabs didn't open ( and it was not possible to restore them anymore). So I'd like to restore all old tabs of yesterday session. Really importa… (read more)

Once updated Firefox all old tabs didn't open ( and it was not possible to restore them anymore). So I'd like to restore all old tabs of yesterday session. Really important for my work. Looking forward to hearing from you asap. Regards, Orlando.

Asked by mhjzxcmcmr 3 months ago

Last reply by cor-el 3 months ago

Disable autofilling/suggestions for e-mails/usernames

I've been searching for how to disable the little dropdown menus with emails you could use for a field, but I can't find anything. I made a clean install and found some… (read more)

I've been searching for how to disable the little dropdown menus with emails you could use for a field, but I can't find anything.

I made a clean install and found someone that had the solution, but I can't find this post anymore no matter how much I search.

There's no forms and autofill section for me under the privacy section of settings, whether it's been removed through updates or it's a bug for me (which would be weird if it were both the case on my current PC and the old one) I don't know.

All I know is that the solution involved going to about:config and changing a setting in there.

I don't want to just delete the entry by doing down arrow and delete.

Any help is appreciated!

Asked by tryspamming 3 months ago

Last reply by cor-el 3 months ago

Cannot log in to Capital One In Firefox But I can in Microsoft Edge.

I cannot log in to www.capitalone.co.uk with the Firefox Browser but I can with Microsoft Edge. I use Firefox Browser as my default browser. This problem only started yea… (read more)

I cannot log in to www.capitalone.co.uk with the Firefox Browser but I can with Microsoft Edge. I use Firefox Browser as my default browser. This problem only started yeaterday, before that every thing was fine.

Asked by owen.moore 3 months ago

Last reply by zeroknight 3 months ago

searching from URL address bar no longer works. Opens search page instead of results

searching from URL address bar no longer works. Opens search page (start page) instead of results, adding a (unnecessary) step to searching and causing me to have to re-e… (read more)

searching from URL address bar no longer works. Opens search page (start page) instead of results, adding a (unnecessary) step to searching and causing me to have to re-enter my search term. the 2024 trend across the tech industry seems to add unnecessary steps for previously single-step convenient/efficient processes.

Asked by jeremy.wendell 3 months ago

Last reply by zeroknight 3 months ago

  • Solved

memory-report.json contains hundreds of unwanted websites

I go to about:memory > Save memory reports - Measure and save and then view the output, a report called memory-report.json. In this report I see approximately 30 bloc… (read more)

I go to about:memory > Save memory reports - Measure and save and then view the output, a report called memory-report.json.

In this report I see approximately 30 blocks of text, each of which contains approximately 50 to 100 website URLs. Several blocks contain only porn URLs. I have viewed porn, but only in Google Images; I don't visit the websites.

Why is this information being stored by Firefox?

Note: my Firefox is set to Delete cookies and site data when Firefox is closed. However, even after closing and opening Firefox, all the information is still in the report.

A sample of two of these blocks of text is attached.

Asked by EM8 3 months ago

Answered by zeroknight 3 months ago

Saving Passwords

Every time I sign into a site, Firefox asks me if it should save my password. I say: Yes. It replies: Password Saved. But it has not stored any of my passwords for over o… (read more)

Every time I sign into a site, Firefox asks me if it should save my password. I say: Yes. It replies: Password Saved. But it has not stored any of my passwords for over one year now. What is the problem? I have to insert my passwords myself.

Asked by NOEL MOITRA 3 months ago

Last reply by cor-el 3 months ago

Camera and microphone are blocked. Sessions by Psychology Today requires access to your camera and microphone. Click the camera blocked icon Camera and microphone are blocked. in your browser's address bar and refresh your browser.

HELP Please have tried numerous times by instructions given on support. Nothing is working. Can not correct with Dr. Thank you:) Camera and microphone are blocked. Sess… (read more)

HELP Please have tried numerous times by instructions given on support. Nothing is working. Can not correct with Dr. Thank you:)

Camera and microphone are blocked. Sessions by Psychology Today requires access to your camera and microphone. Click the camera blocked icon Camera and microphone are blocked. in your browser's address bar and refresh your browser.

Asked by STAMPS 3 months ago

Last reply by cor-el 3 months ago

bookmarks and most history no longer accessable. They may be gone. Where are bookmarks stored.

My bookmarks and most history no longer accessable. They may be gone. I need to know where they are stored so I can make sure they are gone. If they are gone I have … (read more)

My bookmarks and most history no longer accessable. They may be gone. I need to know where they are stored so I can make sure they are gone. If they are gone I have other machines which do have bookmarks. I think there is a way to copy the bookmarks from one system to another. Hopefully that information is in the main default-release and I can move a copy to the lacking bookmarks closer to the machine with no bookmarks and import what I need?

Asked by greg 3 months ago

Last reply by cor-el 3 months ago

to place the missing right-hand panel to the right where it belongs

Help me get my right panel, that dissapeard back to right side where it belongs. It Disappeared!!!!!!!!!!!! My screen is filled them links!!!!!!!!!!!!! I'm 77 years old a… (read more)

Help me get my right panel, that dissapeard back to right side where it belongs. It Disappeared!!!!!!!!!!!! My screen is filled them links!!!!!!!!!!!!! I'm 77 years old and have liked and used firefox for as far back as I can remember. I've read many posts that have said they have the same problem!!!!!!!! I really like Firefox and don't want to switch to another browser, but looks like me and many other dissatisfied customers to do also.

Thanks A lot for all your "NON SUPPORT."

Looks like you are going to force me to go to another browserI

Joe Mangino J.

joe.mangino.jr@gmail.com

Asked by Joseph Mangino 3 months ago

Last reply by ixian 3 months ago

Installed Firefox version 124.2 after Firefox 124.0.1 locked me out of my account. 1. No update noticed was recieved before locking me out of account.

1. Did not receive notice of updated version before locking me out of my account. 2. Did tell Firefox to save passwords and bookmarks,extensions to import to new version-… (read more)

1. Did not receive notice of updated version before locking me out of my account. 2. Did tell Firefox to save passwords and bookmarks,extensions to import to new version- Where do I find that information? I also restarted my desktop computer after installing new version of Firefox. All accounts are missed up. google got signed into, YouTube had issues where I would click on one video and it would have trouble playing video, would jump to another video, real slow to start playing video. For info :windows 10 . CAN ANYONE HELP.

REACH ME @: [removed from public]

Asked by nascar483181 3 months ago

Last reply by ixian 3 months ago

Firefox won't show xlsx preview.

As of a couple of weeks ago, or so, Firefox will not display a preview of an XLSX file. Is this due to a recent update? This is coming from a DropBox account. https://… (read more)

As of a couple of weeks ago, or so, Firefox will not display a preview of an XLSX file. Is this due to a recent update?

This is coming from a DropBox account.

https://www.dropbox.com/s/x6co6qqddd5itfd/Hope%20City.xlsx?dl=0

Asked by Steve Grimes 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

disableFirefoxUpdates - how to change it?

hi there, there is disableFirefoxUpdates can I enable this function? can I cancel an "organization" intruding? I'm not in organization, it's my home private computer. … (read more)

hi there,

there is disableFirefoxUpdates

can I enable this function? can I cancel an "organization" intruding? I'm not in organization, it's my home private computer.

thank you

Asked by Stan 3 months ago

Last reply by cor-el 3 months ago

Firefox consuming a lot RAM

Hey, I don't know if it's just me but maybe it might be an update or something but Firefox will spike in RAM usage, I'm talking about 3GB for one tab seemingly out of now… (read more)

Hey, I don't know if it's just me but maybe it might be an update or something but Firefox will spike in RAM usage, I'm talking about 3GB for one tab seemingly out of nowhere, and it's not website specific, it could a YouTube video, or Meet, it also doesn't matter whether the tab is active or not, the spike happens to any tab even background tabs and Firefox basically becomes unusable. I've restarted the browser, removed extensions nothing seems to help and my firefox is up to date.

Asked by kitongamark 3 months ago

Last reply by zeroknight 3 months ago