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  • Archived

Access Dened

I have never had a problem with Firefox but now I have to constantly switch to Chrome. I get an Access denied error ALL THE TIME now. I can get past the home page of www.… (read more)

I have never had a problem with Firefox but now I have to constantly switch to Chrome. I get an Access denied error ALL THE TIME now. I can get past the home page of www.macys.com but when I go to login I get an access denier error. I hate whatever update or download that caused this issue. Fix it please!!!

Asked by alexishart 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Picture in Picture icon opens video into full screen

The picture in picture icon that toggles the video into stay on top small screen no longer does that - instead it opens the video into full screen. The opposite of pictu… (read more)

The picture in picture icon that toggles the video into stay on top small screen no longer does that - instead it opens the video into full screen. The opposite of picture in picture. Any assistance is appreciated. Thank you

Asked by Mgreene 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Large White Bar At The Bottom Of The Screen In Firefox (Windows 11, v106.0b4 Developer Edition, v105.0.1 Standard Edition)

Hello, I am currently having an annoying issue when browsing Firefox on particular websites. There's this large, irremovable white bar at the bottom of the screen that a… (read more)

Hello, I am currently having an annoying issue when browsing Firefox on particular websites. There's this large, irremovable white bar at the bottom of the screen that appears when I'm browsing particular websites (it only appears on those and those websites only), but it never appears on other websites and there doesn't seem to be a way to remove it. I've tried clearing cookies and cache, disabling certain extensions but nothing has seemed to work so far. I'm currently using the Firefox Nightly, but the same exact issue is present on the same exact websites (developer.mozilla.org, codewars.com, etc.) on my regular version of the browser. This is getting really annoying and I don't want to switch to a Chromium-based browser, so is there any way to fix this annoying issue? Any help would be greatly appreciated.

Asked by Aldi Solo 1 year ago

Last reply by Aldi Solo 1 year ago

  • Archived

10/19/2022 Ever since the most recent update multiple websites do not work

Is my only option for now reverting to a prior release, or has anyone else recently experienced this issue? I apologize if i missed something but when i searched this i g… (read more)

Is my only option for now reverting to a prior release, or has anyone else recently experienced this issue? I apologize if i missed something but when i searched this i got some obsolete posts and did not see how to filter for only very recent-

Asked by bem67 1 year ago

Last reply by bem67 1 year ago

  • Archived

File "bookmarks.html" in Profiles not updating.

I'm on two Apple machines, both running Monterey 12.6, a 2014 Intel Mac Mini and a 2020 M1 MacBook Pro. Both updated to Firefox 106.0 yesterday. The MacBook Pro seems fin… (read more)

I'm on two Apple machines, both running Monterey 12.6, a 2014 Intel Mac Mini and a 2020 M1 MacBook Pro. Both updated to Firefox 106.0 yesterday. The MacBook Pro seems fine, but the Mac Mini "bookmarks.html" file is not being updated. I noticed this as when I run backups, I have a script that copies the file from my profile into a folder so the backup program can back it up along with other files.

In the profiles location I have a folder named "bookmarkbackups" and a file named "bookmarks.html." Is there a setting that needs to be set/changed so the html file continues to be updated?

Asked by Homer712 1 year ago

Last reply by Homer712 1 year ago

  • Archived

home page look

The new update just installed. What happened to my palm frond home page look!!?? I loved that. How can I get it back? OR at least, where do I go to change what this l… (read more)

The new update just installed. What happened to my palm frond home page look!!?? I loved that. How can I get it back? OR at least, where do I go to change what this looks like and pick something else?? - Eileen

Asked by waaahoo 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Can't get in to my email.

I can't get in to my email and I want to know why and what to do. I noticed that, at the bottom of this HELP ? page, it says to "email me when someone answers the t… (read more)

I can't get in to my email and I want to know why and what to do. I noticed that, at the bottom of this HELP ? page, it says to "email me when someone answers the thread". I CAN'T GET IN TO MY EMAIL, SO HOW IS THIS GOING TO HELP ME ? ? ? ? ? ? ?

Asked by sparkey44460 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Printing does not adhere to options set in printing preferences

When I use the "print" option under the 3-bars in upper right of Firefox screen (and the same thing in Thunderbird), Firefox and Thunderbird ignore my "print 2-sided" opt… (read more)

When I use the "print" option under the 3-bars in upper right of Firefox screen (and the same thing in Thunderbird), Firefox and Thunderbird ignore my "print 2-sided" option that is set for my printing preferences under Windows. Instead both Firefox and Thunderbird print one-sided only. How do I get Thunderbird and Firefox to adhere to the printing preferences I have set for my printer? I always run the newest releases of both Thunderbird and Firefox. This problem has been ongoing for several years now. Thanks, Jerry Raack

Asked by JerryRaack 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

How to re-enable firefox view

Firefox view was added with the newest version, and in an impulse I decided to remove it from the toolbar. I would like to put firefox view back in the toolbar but can't … (read more)

Firefox view was added with the newest version, and in an impulse I decided to remove it from the toolbar. I would like to put firefox view back in the toolbar but can't find a setting for this, how do I do this?

Thank you in advance,

David

Asked by david.olde02 1 year ago

Last reply by Terry 1 year ago

  • Archived

Quick website access view

Hello! When I click in the bar where you type website name quick list of popular websites pops up. I have there mine old website which is offline for three years. How do … (read more)

Hello! When I click in the bar where you type website name quick list of popular websites pops up. I have there mine old website which is offline for three years. How do I remove this item, please? Thanks!

Asked by JurajB2 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

New tab page shows "Oops, something went wrong loading this content."

After updating to 106.0 (64-bit), I'm seeing an error when trying to open the new tab page ("Oops, something went wrong loading this content.") Troubleshooting mode does… (read more)

After updating to 106.0 (64-bit), I'm seeing an error when trying to open the new tab page ("Oops, something went wrong loading this content.")

Troubleshooting mode does not help.

The browser console shows the following error:

TypeError: sectionOrder is undefined

   renderSections resource://activity-stream/data/content/activity-stream.bundle.js:13014
   render resource://activity-stream/data/content/activity-stream.bundle.js:13038
   React 12
   Redux 4
   messageMiddleware resource://activity-stream/data/content/activity-stream.bundle.js:14874
   rehydrationMiddleware resource://activity-stream/data/content/activity-stream.bundle.js:14906
   queueEarlyMessageMiddleware resource://activity-stream/data/content/activity-stream.bundle.js:14945
   initStore resource://activity-stream/data/content/activity-stream.bundle.js:14972


I suspect that the new tab page is not correctly handling the preferences I have set.

Asked by Sam 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Resetting frame color in 106.0

The new 106.0 version asked me to pick a color for the frame. It showed a bunch or radio buttons. How do I get that choice again so I can try a different frame color? … (read more)

The new 106.0 version asked me to pick a color for the frame. It showed a bunch or radio buttons. How do I get that choice again so I can try a different frame color?

Asked by samb5 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

I receive this error message for several sites that I know are secure (i.e., dvd.netflix.com): The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

I receive this error message for several sites that I know are secure (i.e., dvd.netflix.com): "The page you are trying to view cannot be shown because the authenticity o… (read more)

I receive this error message for several sites that I know are secure (i.e., dvd.netflix.com): "The page you are trying to view cannot be shown because the authenticity of the received data could not be verified." How do I override this?

Asked by Mike 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Unusual traffic after latest Firefox update

After my latest firefox update I continuously receive the following message and have to identify if I am human. I never had this problem prior to the update. Our systems… (read more)

After my latest firefox update I continuously receive the following message and have to identify if I am human. I never had this problem prior to the update.

Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?

Asked by nusselder.sauer 1 year ago

Last reply by Dropa 1 year ago

  • Archived

SSL_ERROR_HANDSHAKE_UNEXPECTED_ALERT

Hi, I always get this error when trying to do Google searches, and to solve this problem I have to delete the active logins each time as shown in the attached screen. C… (read more)

Hi,

I always get this error when trying to do Google searches, and to solve this problem I have to delete the active logins each time as shown in the attached screen. Can you help me to solve this problem definitely ?

Asked by Has 1 year ago

Last reply by techguy150 1 year ago

  • Archived

Folder contentss in Bookmarks menu and Control B sidebar are not the same.

Bookmarks that I have added do not show up in the Bookmarks Menu folder that I have chosen using Triple bar menu_Bookmarks_Bookmark Current Tab. I have taken the search … (read more)

Bookmarks that I have added do not show up in the Bookmarks Menu folder that I have chosen using Triple bar menu_Bookmarks_Bookmark Current Tab. I have taken the search bookmarks to find the correct bookmark but this is getting tedious. I have also discovered that the folders located in the Sidebar Listing don't agree with the Bookmarks Menu on the toolbar.

A sample of four folders: FOLDER Qty Per Sidebar Qty Per Bookmark Menu A 16 6 (Some but not all in the sidebar belong here.) B 9 5 (Some but not all in the sidebar belong here.) C 8 8 Hooray a good match! D (Other BM) 29 25

Some of the entries in the sidebar have no relation to the folder subject. While I may have put some entries in the wrong place the two folders with the same name should have the same bookmarks displayed. At least that is my expectation. This happened soon after an update.

There are no incorrect entries in the Bookmarks Menu bar.

Asked by ejkeuck 1 year ago

Last reply by Terry 1 year ago

  • Archived

New page display - to show Google search bar and recent web sites

I used to get a display in the middle of a "New Page" with Firefox - recent revisions have removed that and I only get a Google search bar at top of new page. Help is ap… (read more)

I used to get a display in the middle of a "New Page" with Firefox - recent revisions have removed that and I only get a Google search bar at top of new page. Help is appreciated. What I am looking for is displayed in images from my Chrome browser - similar, but not like the way Firefox displayed it.

Asked by iledwards 1 year ago

Last reply by Terry 1 year ago