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  • Archived

AVG Catches CardStealer embedded in Firefox Updater

I just restarted my computer with a Firefox update, and upon rebooting AVG caught the Firefox updater trying to connect to a Card Stealer URL. Please see attached screens… (read more)

I just restarted my computer with a Firefox update, and upon rebooting AVG caught the Firefox updater trying to connect to a Card Stealer URL. Please see attached screenshot.

Asked by jstark2007 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Suddenly unable to access a website

I am suddenly getting a message, "access denied to this server". It does not happen using a different browser. This just started happening. Any advice appreciated! Than… (read more)

I am suddenly getting a message, "access denied to this server". It does not happen using a different browser. This just started happening. Any advice appreciated! Thanks

Asked by skkpsych 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I have updated my ad protection but the shield icon has not updated with a white "X". What do I need to do?

Just before protection against ads expired, the icon's "X" went black. Now that I've renewed, it has not changed the "X" on the shield to white indicating renewal. … (read more)

Just before protection against ads expired, the icon's "X" went black. Now that I've renewed, it has not changed the "X" on the shield to white indicating renewal.

Asked by mermcph 1 year ago

Last reply by Dropa 1 year ago

  • Archived

MV3 offical support status in Firefox

Hello, We are developing an extension which is built on manifest v3. Right now in the firefox MV3 is not available by default and user has to enable it manually. I wante… (read more)

Hello, We are developing an extension which is built on manifest v3. Right now in the firefox MV3 is not available by default and user has to enable it manually. I wanted to understand the timeline for the MV3 release. So that we can decide to support MV2 or not in our extension

Asked by punith633 1 year ago

Last reply by Paul 1 year ago

  • Archived

As soon as I open Firefox it opens an Audio stream which keeps my laptop awake. How do I disable starting an audio stream when there is no audio?

I'm on Windows 10 Pro using Firefox 107. As soon as I open Firefox it opens and audio stream (I see Firefox show up in the volume mixer). I don't think that is supposed t… (read more)

I'm on Windows 10 Pro using Firefox 107. As soon as I open Firefox it opens and audio stream (I see Firefox show up in the volume mixer). I don't think that is supposed to happen, there is no audio to play I have not even browsed to any website yet. My home page is Firefox default homepage (so no audio there).

I have tried troubleshooting it: opening only a troubleshooting instance of Firefox (nothing else) but again I see the audio stream opening (so that rules out the add-ons right?) I've created a new profile in about:profiles and opened only a Firefox instance on this new profile but again the audio stream opens as soon as Firefox opens.

I have not recently updated my drivers. In the past this did not happen.

Because of this, my laptop never goes to sleep and the battery runs out if I have any instance of Firefox opened.

How can I fix Firefox so it only opens an audio stream when there is audio?

Asked by nielsl 1 year ago

Last reply by George Kitsoukakis 1 year ago

  • Archived

making online purchases

Recently I have had difficulty completing online purchases. Specifically a purchase from Equifund, an investing company. I was using the Firefox browser, which I like, … (read more)

Recently I have had difficulty completing online purchases. Specifically a purchase from Equifund, an investing company. I was using the Firefox browser, which I like, and I could not connect Equifund to my bank account nor get it to sign off with my credit card. They recommended Google Chrome and I had no problem. The same has happened with other purchases. Can you help solve this problem? Thank you! Victor McLaughlin

Asked by vwmcl 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Adding 2nd email to account

I am trying to add a 2nd email to my FF account in order to change the the primary account. When I add the new email to the "secondary email" I get a message that " email… (read more)

I am trying to add a 2nd email to my FF account in order to change the the primary account. When I add the new email to the "secondary email" I get a message that " email already exists" but never shows up.

Asked by felton1373 1 year ago

Last reply by ARMAN KHAN 1 year ago

  • Archived

Regression for bookmarks toolbar autohide with browser.fullscreen.autohide option

On Firefox 107.0, with browser.fullscreen.autohide set to false, the bookmarks toolbar is still hidden in fullscreen. If I right-click the tab area and hover over the Bo… (read more)

On Firefox 107.0, with browser.fullscreen.autohide set to false, the bookmarks toolbar is still hidden in fullscreen. If I right-click the tab area and hover over the Bookmarks toolbar entry, the Always Show option is already selected.

Asked by synthead1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

firefox keeps going off line useing my email.

Using Sky/Yahoo mail it keeps saying "No internet or its off line" but is OK on Google Chrome. Firefox is up to date and I have been using it for many years. Problem star… (read more)

Using Sky/Yahoo mail it keeps saying "No internet or its off line" but is OK on Google Chrome. Firefox is up to date and I have been using it for many years. Problem started about at least 6 updates ago.

Asked by jacksonce 1 year ago

Last reply by Dropa 1 year ago

  • Archived

How do I stop big brother from censoring my email

Everytime I try to send a politically sensitive email. I get disconnected from my server and my email is disabled. I am running PC Matic malware protection, a VPN. It doe… (read more)

Everytime I try to send a politically sensitive email. I get disconnected from my server and my email is disabled. I am running PC Matic malware protection, a VPN. It doesn't matter. Big Brother is always looking over my shoulder, suppressing everything that they deem is not in line with the governments agenda. I have been shut out of my browser on occasion, so I can't get to my banking login. They have scrambled and deleted certain contacts on my contact list. I have changed my email, passwords, ISP, computer now using Windows10, upgraded everything but still cannot block this monitoring system. If I write a letter to my MPP my computer noticeably slows down and just locks up, they change my port settings, etc so I can not send it. Whatever monitoring program walks right past my VPN, kicks my PC Matic aside and simply locks me out, I have been to our local police station, the RCMP. they say the government can do as they please and I have no say!!!! This is a profound violation of our Charter of Rights. How can I find out who is at the root of this and how do I stop it? could you find out who is doing this to me? Would you have any suggestions on how to block this electronic eavesdropping. Thanking you in advance for your help in this matter I remain yours truly Greg Mahoney

Asked by Greg 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Lost all book marks due to OS crash. How do I bring them back?

Hi, My 2019 16" MacPro crashed when I downloaded the new Ventura OS. Only fix, per Apple, was to wipe the disk clean and reload the OS (Ventura 13.0.1). I reloaded and… (read more)

Hi, My 2019 16" MacPro crashed when I downloaded the new Ventura OS. Only fix, per Apple, was to wipe the disk clean and reload the OS (Ventura 13.0.1). I reloaded and I lost my Firefoz and all the bookmarks I had. I need to retrieve them. How do I do that?

Asked by jfsahhar 1 year ago

Last reply by Dropa 1 year ago

  • Archived

I lost my bookmarks that were saved to my account

I recently had to do a fresh reinstall of my Windows OS and was in the process of reinstalling and logging back into my Firefox browser and account. I quickly found out t… (read more)

I recently had to do a fresh reinstall of my Windows OS and was in the process of reinstalling and logging back into my Firefox browser and account. I quickly found out that I could not remember my password for the account. After trying multiple potential passwords, I was not able to find the correct one and resorted to password reset.

I reset my account and now lost all the bookmarks that were saved to the account. The odd thing is that I still have my bookmarks available on my mobile firefox browser, under Bookmarks -> Desktop Bookmarks -> Bookmarks Toolbar.

Is there any way to bring back my previous bookmarks the way they were before the Windows OS reinstall? Especially given that my mobile Firefox still retains those bookmarks?

Thank you.

Asked by kunnome 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Under MacOs 13 / Ventura Firefox sometimes crashes / freezes

Does this ID help? Crash ID: 4989de10-405b-41ba-9b6f-d43080221118 Here is the whole report: https://crash-stats.mozilla.org/report/index/4989de10-405b-41ba-9b6f-d4308… (read more)

Does this ID help?

Crash ID: 4989de10-405b-41ba-9b6f-d43080221118

Here is the whole report: https://crash-stats.mozilla.org/report/index/4989de10-405b-41ba-9b6f-d43080221118

Any hints?

Thank you!!!

Asked by mcclaneonfire 1 year ago

Last reply by Wayne Mery 1 year ago