Showing questions tagged: Show all questions
  • Archived

language and subtitle appearance

Check subtitle language I did not ask for. I'm very disappointed in Firefox that I now can't even see the movies I used to watch or even worse, there subtitles in a langu… (read more)

Check subtitle language I did not ask for. I'm very disappointed in Firefox that I now can't even see the movies I used to watch or even worse, there subtitles in a language I don't understand ... Arabic.

Asked by christine.brown 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox Crashing on old iMac

Hi, I have an old mid 2011 iMac running on OS High Sierra 10.13.6. I have updated to the latest version, I restarted my computer, and Firefox crashes suddenly at least a… (read more)

Hi, I have an old mid 2011 iMac running on OS High Sierra 10.13.6. I have updated to the latest version, I restarted my computer, and Firefox crashes suddenly at least a couple of times a week, if not more. Is this a problem that can be fixed or is this just going to be the status quo now?

Thanks for any help or suggestions that may help. Mz. C

Asked by Mz. C 1 year ago

Last reply by willjoe24421 1 year ago

  • Archived

Print PDF at a specific site crashes Firefox since the last update

I collected screen shots for doc. I get the message that there is a problem sending the report to Firefox. Website is: https://signin.guardianlife.com/signin https://cust… (read more)

I collected screen shots for doc. I get the message that there is a problem sending the report to Firefox. Website is: https://signin.guardianlife.com/signin https://customeraccess.guardianlife.com/overview

I tried starting with all extensions disabled - same results.

Is the development crew monitoring this? Something changed with this release that's causing this. I wouldn't mind if it didn't work, but crashing the browser is a no-no.

Asked by schmndrke 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Alignment Off

When Pasting A Prepped Set Of Lines, Firefox Jumbles And Trashes alignment, So, You Have To Retype The Line Three Times. Is It An Employee, Playing With The Controls Of … (read more)

When Pasting A Prepped Set Of Lines, Firefox Jumbles And Trashes alignment, So, You Have To Retype The Line Three Times. Is It An Employee, Playing With The Controls Of Alignment, Or Is Your Coding Wrong For Match Up.

Asked by markfishercreativenyc1 1 year ago

Last reply by Terry 1 year ago

  • Archived

Why all of a sudden IS FIREFOX INTERFERING WITH SITES I have gone to in the past with no problem?

I've been trying to pay Home Depot for a week and, even though I used to be ALLOWED to go to Home Depot.com now Firefox is blocking me. This is the message I get when Fi… (read more)

I've been trying to pay Home Depot for a week and, even though I used to be ALLOWED to go to Home Depot.com now Firefox is blocking me. This is the message I get when Firefox INTERFERES with my browsing choices (I CAN'T CONTACT WEBSITE TO WARN THEM BECAUSE FIREFOX IS BLOCKING ME

Secure Connection Failed

An error occurred during a connection to www.homedepot.com. SSL peer reports incorrect Message Authentication Code.

Error code: SSL_ERROR_BAD_MAC_ALERT

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by KC 1 year ago

Last reply by cor-el 1 year ago

  • Archived

eBay links

Can't open eBay links via Firefox i.e., "contact seller", "view other items", "visit store". Google Chrome works. Have disabled enhanced tracking on eBay in Firefox. I… (read more)

Can't open eBay links via Firefox i.e., "contact seller", "view other items", "visit store". Google Chrome works. Have disabled enhanced tracking on eBay in Firefox. I'm very frustrated. It's been happening for a couple months.

Asked by janmac803 1 year ago

Last reply by cor-el 1 year ago

  • Archived

vpn subscription, email

email Thunderbird allows attachment like pdf and jpg image files is it possible to have a VPM trial without charging the card until after the trial is completed you can… (read more)

email Thunderbird allows attachment like pdf and jpg image files

is it possible to have a VPM trial without charging the card until after the trial is completed

you can call me directly ? is that possible

Asked by cmyers 1 year ago

Last reply by Paul 1 year ago

  • Archived

Login Request Expired is locking me out of school email

Although I can access every other aspect of my school account, I am locked out of email by a screen telling me: "Your login request has expired. Try logging back into the… (read more)

Although I can access every other aspect of my school account, I am locked out of email by a screen telling me: "Your login request has expired. Try logging back into the application" with the accompanying tab reading: "Universal Prompt Error".

Regardless of my logging out and trying again, and rebooting my computer, contacting the school's IT dept, I continue to be locked out through Firefox. Chrome will let me in.

Please help me resolve this problem.

Asked by 1tuck249 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Text replacement - 'text fast' add-on JSON file

I've seen a few people want to use their existing text replacement w/ Firefox and have been advised the add-on 'text fast'. With this add-on you can import a JSON file. H… (read more)

I've seen a few people want to use their existing text replacement w/ Firefox and have been advised the add-on 'text fast'. With this add-on you can import a JSON file. Have tried to export my text replacement as a JSON file but can't see a way; if anyone knows how....

Asked by 6plusmixdown 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox

I have been using firefox for years. I went to medicare.gov this weekend and was unable to login. I have never had a problem using firefox to login to Medicare.gov. I cal… (read more)

I have been using firefox for years. I went to medicare.gov this weekend and was unable to login. I have never had a problem using firefox to login to Medicare.gov. I called medicare and they only told me to clear history and cookies which I did OR use another browser. I am using a Mac and used Safari, but had to turn on Java script to login. I have turned off all addons. Looked at settings, but can not find why I can not use firefox to login to Medicare.gov

Suggestions!!!!!

Asked by Rosecity 1 year ago

Last reply by Allan 1 year ago

  • Archived

screen lockout. sudden browser failure. is this google related to 2 factor notification using my cell phone

Please assist with daily 5x screen out blackout crashes It appears some source ---Google chrome---- is remotely crashing the site restoration usually requires restoring… (read more)

Please assist with daily 5x screen out blackout crashes

It appears some source ---Google chrome---- is remotely crashing the site

restoration usually requires restoring wired power. plug cable back into wall socket

Maybe you can confirm my assessment, should I proceed with Google security features, remove my cell listed as a 2 factor notification tool

Google notification to my cell phone asks. Your device is in use, is it you. press this key. sometimes the browser is immediately restored. Frequently there is a delay. All laptop operations are now routinely interrupted by screen blackouts when power is 80-100%

Asked by cmyers 1 year ago

Last reply by techguy150 1 year ago

  • Archived

Unable to login to Medicare account

Unable to login to Medicare account - Medicare Plan Finder Keep getting: "We can't process your request at this time." https://www.medicare.gov/plan-compare/#/?year=2… (read more)

Unable to login to Medicare account - Medicare Plan Finder

Keep getting: "We can't process your request at this time."

https://www.medicare.gov/plan-compare/#/?year=2023&lang=en

Have been getting this error message for many days now, even in troubleshooting mode with all extensions disabled.

Bug?

However can login to my Medicare account directly with Brave browser without any issue. Seems to suggest some fundamental problem/incompatibility with Firefox (102.4esr)

Note, have tried everything that would appear to apply from this reply to same question : https://support.mozilla.org/en-US/questions/1393619

+ would think that starting in troubleshooting mode with all extensions disabled suggests some fundamental incompatibility/bug.

Asked by eskimo 1 year ago

Last reply by cor-el 1 year ago