Firefox Support Forum

When I turned on the machine today (Dell PC running W10) I had to sign in to Walmart to check on a delivery. I entered username and password and again pressed enter. I was given a new, blank set of entry spaces for username and password. I could not sign in. Every time after correctly making entries it would just cycle back to the beginning. This has never happened before, even once. Anything in Firefox 100 I need to disable to use it? There's no error message so no reason for a screenshot.

Hello, Every time I restart Firefox or it crashes or power cuts or anything, place.sqlite file gets corrupted and I have to replace the new file with the .corrupt file. This has been happening for over a year now, but my computer is always on and I turn it off maybe once every 4-5 months unless I'm forced to restart by a software or by power cuts or stuff. Lately I have been having issues with my Windows and I have to restart my computer quite often and it is very annoying. This happens whether I close Firefox with the X or using the Exit button or even if I keep it open and restart the computer. My places file is 75MBs. I have the same one since 2014. I'm using Windows 10 and latest Firefox edition. Any ideas?

Hello! I've been using Firefox as my daily driver web browser for at least a year, first on Windows and now more recently on Linux (specs below). The PC itself is the same, the only thing to change was the OS. Ever since moving to Linux, I've had this problem with crashing. I have two monitors and I will usually snap the browser to half of one screen while I do other things on the rest of my display space. However, most of the time when I try to drag the browser window off of its half of the screen, all of my Firefox windows crash, with an error message about not being able to send a crash report (see attached image). This has been happening with multiple browser versions, both the official repository release as well as the Flatpak. No other application has behaved like this.

System details: OS: Manjaro Linux x86_64 Kernel: 5.17.1-3-MANJARO x86_64 DE: Plasma 5.24.4 WM: KWin CPU: AMD Ryzen 5 1600X Memory: 15982.8 MiB GPU: AMD Radeon RX 6600 XT (amdgpu driver in use)

I use Earthlinke as my ISP, and have for 20 years. All of a sudden when I open Firefox now it will not open my ISP home page (https://my.earthlink.net/) and I get a "Problem opening page"

Secure Connection Failed

An error occurred during a connection to my.earthlink.net. PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.m Loading Page" message with

It is secure but is being blocked.

First image shows me using a dark theme, but address bar still has white background. Second image shows that switching to the light theme makes the text readable. However, I would still like to use a dark theme. I believe I started seeing this issue right when Firefox updated itself to version 100. Any way to fix the bugged address bar color? None of my extension should be affecting the address bar color.

So I forgot the password for my account, if I reset it, and therefore reset all of my bookmarks history etc, can I recover them by syncing again with my phone or is the account reset across devices?

I'm going to copy paste the text from another question as it seems to have been archived with no solution. This has apparently been a problem since at least 2018. It's really weird that the devs took away the options to remove recentlyBookmarked from the about:config. This might be a dealbreaker for me. Anyway the copy/paste:

"Hopefully there is enough info in the title about what I'm hoping someone can answer,

But if there isn't then here are the ssteps to observe the "problem"

1. Tap on the "hamburger" menu 2. Tap on the "Library" menu 3. Tap on the "Bookmarks" menu 4. Observe the bookmarks listed under the section "Recently Bookmarked"

Advice for previous Firefox versions suggested right clicking on the Library to get a context menu that allowed you to uncheck "Recently Bookmarked" Other advice suggested hacking "About:Config" to set the key "browser.bookmarks.showRecentlyBookmarked" to "False" is now defunct because the key no longer exists, and recreating the key in Firefox 80 doesn't appear to have an effect.

So, how do I clear the "Recently Bookmarked" foder, or turn it off?"

If I were to employ a VPN, and there for change computers IP address, would it mean I lose my log in's to various web sites that I was logged into before I employed the VPN? Being my computer is now a stranger so to speak to web sites that I visited before hand. Or, do I have it all wrong? Can someone help and explain? Thank you.

Hi everyone I lost my phone a couple of months ago so I haven't access to my authenticator app, now I wanna sync my new phone's Firefox and it need to access to the two-step code that I haven't access to it. what must I do? I appreciate your help.

Hi,

We submitted our app to the market place a long time ago, but we're trying to make some changes, and we've lost access to the firefox account that was used for the market place. We're currently attempting to remove the application from the market place; could we please receive assistance with this?

Application Name - YoCoBoard

Please let us know if any more information is required.

thanks

hello

i have a laptop by hardware cpu i5 reg 7 and ram 12 g this laptop when firefox open is my laptop frize this problem just firefox mozilla and do not by other browsers ...

thanks

Firefox was selected FOR ME by a third-party site that uses it for webinars (I think WebinarJam was the culprit; now they're using Zoom), as my default browser - I did not select it, now I can't unselect it. I've been using Chrome for everything, now Firfox is hijacking every link I embed in any Word doc - this should NOT have happened. Please tell me how to UNselect Firefox as my default brower, which I never selected to begin with!!! Thank you, Scott (Skip)

You actually have an egregious error in your install procedure/program. 1) you fail to tell folks/warn them close down i) FF when installing the update and/or ii) save and delete all open sites in the FF being upgraded. 2) there is a failure to TELL us reboot FF after the install.

Doing research and writing all day long as I do, I actually hold a number of reference sites open in FF as I work.

My friend who happens to understand all this computer stuff tells me that the open sites on my FF is what impeded the successful install . . . .

The other grumble I have with you-all is that it has taken me too much time to try and find a way to respond to you with the information needed to solve this problem for the FF community . . . .

I am a paying/donator to FF . . . and I must tell you I am beyond disappointed by all this dropped ball on sensible communications practice!

Roger