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  • Archived

How do I recover lost saved game statistics and history after firefox update? The only other profile that shows is from 09/04/2021 not today before the update

Bookmarks and passwords have not been affected. Is this site data that may or may not be able to recovered? ... I am semi-proficient in finding folders, files and such...… (read more)

Bookmarks and passwords have not been affected. Is this site data that may or may not be able to recovered? ... I am semi-proficient in finding folders, files and such....Thanks

Asked by jstachow 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Cannot access ebay

Hello, Suddenly I cannot access ebay - that is if I go to www.ebay.co.uk I get the following message Bad Request Please contact your administrator with the error code… (read more)

Hello, Suddenly I cannot access ebay - that is if I go to www.ebay.co.uk I get the following message


Bad Request

Please contact your administrator with the error code: 0.92c35068.1659696031.c897d52

I can access ebay with IE but I don't want too I want to use firefox!!

Asked by Keith140251 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox Theme keeps reverting back to an old theme I no longer have or remember whenever I sign into any Firefox browser.

Whenever I sign into Firefox, all my themes, add-ons/extensions are added via Firefox Sync. That's fine, but the problem I have is that whenever I sign into any Firefox b… (read more)

Whenever I sign into Firefox, all my themes, add-ons/extensions are added via Firefox Sync. That's fine, but the problem I have is that whenever I sign into any Firefox browser, an old theme I used to have that I no longer have on my account keeps coming back, and I've tried to find solutions to this issue, but none have had this kind of issue. It may be similar to issues those have had, or currently have, but I can't seem to do anything to remedy this issue.

Keep in mind that this is not a Firefox browser issue, it is an account issue.

I'd be deeply grateful to any assistance you may have for me.

Asked by m-fuller 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Youtube Video is buffering but not playing, even ads

Every website is working, even other browsers are working. Edge. Chrome. And even a forked version of Chrome. Every god damn thing works with YouTube but not Firefox. Why… (read more)

Every website is working, even other browsers are working. Edge. Chrome. And even a forked version of Chrome. Every god damn thing works with YouTube but not Firefox. Why?

I've tried everything. Disabling extensions, themes. I've even uninstalled Firefox. I even run troubleshoot. I even used iobit uninstaller to clear out the registry keys. Still, error is there.

I've even clear the DNS cache. I released the IP. I tried everything i could find. I even tried to roll back to old version. But still. Error is there.

Anything else before i leave the Firefox behind thinking it's a piece of crap?

Regards

Asked by homeusage7 1 year ago

Last reply by MaxLen 1 year ago

  • Archived

Firefox frequent crashes

I recently changed my RAM clock speed to 3600mhz and the crashing started. When it was set to 2400mhz it was working fine. RAM: T-Force VulcanZ 3600mhz ID: bp-0cf8fec5… (read more)

I recently changed my RAM clock speed to 3600mhz and the crashing started. When it was set to 2400mhz it was working fine.

RAM: T-Force VulcanZ 3600mhz

ID: bp-0cf8fec5-9370-489a-9d7c-314ac0220801

Asked by MinitP 1 year ago

Last reply by shdwmn 1 year ago

  • Archived

Picture-in-Picture Settings

For the past few days, my picture-in-picture that shows up for videos always just goes to fullscreen. I am unable to resize the video or have anything else up, it just be… (read more)

For the past few days, my picture-in-picture that shows up for videos always just goes to fullscreen. I am unable to resize the video or have anything else up, it just becomes a full screen of whatever I chose which defeats the purpose, I feel, of this setting.

Please help.

Asked by amazingirl400 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Wonky address bar

For the last month the amount of letters/numbers/symbols in my address bar has slowly become less. It only happens when I have more than 1 tab &/or window open. It is… (read more)

For the last month the amount of letters/numbers/symbols in my address bar has slowly become less. It only happens when I have more than 1 tab &/or window open. It is now at the point where I'll have no more than a dozen characters in the address bar down to absolutely nothing being displayed there. I had HP do a wipe of my HDD & reinstall of the entire MS OS a month ago. I noticed the issue a few days after that but it was also after the first of 2 FF updates. Sometimes it has bugs but usually the next update fixes it completely; but not this time. I'm not sure if it Is a FF issue. I have checked all thru here and even scrubbed thru MS Win10 support pages and found nothing anywhere similar. Attached is a current screenshot. As you can see, there are only 4 characters in this header while 2 others have None and one has 11 +, 4 numbers and 6 random letters. This has me totally baffled.

Asked by Sonny65 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Recent Update

Can I revert to the previous version of Firefox pre-this update - I find this GUI very difficult to manage. Everything comes up too large - and websites I'm accustomed t… (read more)

Can I revert to the previous version of Firefox pre-this update - I find this GUI very difficult to manage. Everything comes up too large - and websites I'm accustomed to operating on are totally reorganized and have become hard to use.

Asked by waltwrites 1 year ago

Last reply by Paul 1 year ago

  • Archived

BARS TOOOOOOO BIG!!!!!!!!!

I DO NOT LIKE THE LARGER BARS AT THE TOP. It takes 1/3 of my screen. Give a choice or adjustment to bar sizes. I can't see all that I use to be able to see. Now I am look… (read more)

I DO NOT LIKE THE LARGER BARS AT THE TOP. It takes 1/3 of my screen. Give a choice or adjustment to bar sizes. I can't see all that I use to be able to see. Now I am looking for a new internet browser that is more like the one you use to have. I DO NOT LIKE THE NEW VERSION!!!!!!!

Asked by Jennifer Thomas 1 year ago

Last reply by Terry 1 year ago

  • Archived

7/27/22 latest version, everything is zoomed in! How to go back to a normal size?

So Mozilla automatically updated me to the latest version of Firefox browser for my PC (windows 10) and EVERYTHING is zoomed in to the point I can't even read my email. H… (read more)

So Mozilla automatically updated me to the latest version of Firefox browser for my PC (windows 10) and EVERYTHING is zoomed in to the point I can't even read my email. Half of it is off the page because of this ridiculous enlargement of every thing about this browser including the top bars on the browser. How can I fix this or do I have to, once again, install a previous version of Firefox, like I did with the last update? Thank you.

Asked by larrysdinner 1 year ago

Last reply by Paul 1 year ago

  • Archived

Print PDF at a specific site crashes Firefox since the last update

I collected screen shots for doc. I get the message that there is a problem sending the report to Firefox. Website is: https://signin.guardianlife.com/signin https://cust… (read more)

I collected screen shots for doc. I get the message that there is a problem sending the report to Firefox. Website is: https://signin.guardianlife.com/signin https://customeraccess.guardianlife.com/overview

I tried starting with all extensions disabled - same results.

Is the development crew monitoring this? Something changed with this release that's causing this. I wouldn't mind if it didn't work, but crashing the browser is a no-no.

Asked by schmndrke 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox bars are too wide.

Hello, I use Firefox with window 10. Recently when I open Firefox, I notice,the a bars the top are occupying 40% of the screen. This leave me much smaller area to see any… (read more)

Hello, I use Firefox with window 10. Recently when I open Firefox, I notice,the a bars the top are occupying 40% of the screen. This leave me much smaller area to see any content on the web. I have tried to reinstall Firefox. I even restore windows 10 to previous day and it did not help. Now I run out of any idea how to solve the problem. Thank you for your help, Xoo.

Asked by Xoo 1 year ago

Last reply by Paul 1 year ago

  • Archived

Code greyed out in Firefox developers

Trying to reinstall a working module that I deleted, but now it only displays the title. And none of the code works. Why is part of the code greyed out in Firefox develo… (read more)

Trying to reinstall a working module that I deleted, but now it only displays the title. And none of the code works.

Why is part of the code greyed out in Firefox developers.

Asked by gray_b 1 year ago

Last reply by cor-el 1 year ago

  • Archived

July 26 update opening too large

Opening firefox or a new tab is huge. goingto sites kike CNN or Amazon also are too large to use easily. Al,ost like Zoomimg to 400 percent but I am at 100 percent … (read more)

Opening firefox or a new tab is huge. goingto sites kike CNN or Amazon also are too large to use easily. Al,ost like Zoomimg to 400 percent but I am at 100 percent

Asked by 2alexanderdd2 1 year ago

Last reply by Paul 1 year ago

  • Archived

latest Firefox update ruined my Gmail screen and I can't fix it

Today is 7/29/2022. When I opened my computer this morning it said I had the latest Firefox Update. When I went to my Gmail the display is TOTALLY screwed up. How do I … (read more)

Today is 7/29/2022. When I opened my computer this morning it said I had the latest Firefox Update. When I went to my Gmail the display is TOTALLY screwed up. How do I fix this? I have tried everything.

Asked by CATOBKIN 1 year ago

Last reply by Terry 1 year ago

  • Archived

Access to stubhub.com was working yesterday... not today

Access Denied You don't have permission to access "http://www.stubhub.com/" on this server. Reference #18.104f3617.1659231175.894f2f61 Need Help!!!! Thank You.... Jay… (read more)

Access Denied You don't have permission to access "http://www.stubhub.com/" on this server.

Reference #18.104f3617.1659231175.894f2f61

Need Help!!!!

Thank You.... Jay

Asked by finzfan72 1 year ago

Last reply by cor-el 1 year ago