Firefox Support Forum

This has been happening for about a year now, I followed the guide and tried the troubleshoot mode and my tabs still crashes.

Can anyone help me read the crash reports and find the cause or common issue?

Here are the most recent crash reports I submitted.

bp-8c044acc-fe5b-424c-867a-948db0240425 bp-74e60e13-2436-4694-a910-9a1c50240426 bp-87f33e94-8848-4c50-a7e5-9c2c40240426 bp-c9373863-fa99-47cd-b5a8-f41dd0240426 bp-24e53275-63b7-4b9a-8a69-b0a2b0240426

I added the Save to Pocket (mini) extension to Firefox 125.0.2 today. When I look at the collection of articles I've saved to Pocket (I've been using Pocket for years) in the browser, I only see 8 articles. But when I open Pocket on my iPhone and iPad, the list of articles I've saved is much more longer (an estimate would be between 50 and 75 articles saved to Pocket). I haven't found any articles in Mozilla support to help me solve this. Thanks

Hello everyone,

Why some Wikipedia pages cannot activate reading mode under Debian 12 and Firefox ESR 115.9.1, for example this English Wikipedia page on Emmabuntüs does not allow reading mode to be activated while French, Spanish and German pages can ?

See our test video on this subject: http://share.emmabuntus.org/Accessibility/Firefox_mode_lecture_non_disponible_emmabuntus_en.mp4

Is there a utility to test pages compatible with reading mode?

Or otherwise in which Firefox log file to see if a page is compatible or not?

Thanks in advance for your help.

I was looking for an item that would be a couple of years back in my history, only to discover that my history now only goes back a year and 3 months… Exactly, as of today, I don't know if that's meaningful. Does anyone have any idea what might've happened, and how I can restore the rest of my history? Thank you!

I'm on a Mac using Mojave, with Firefox version 115.8.

I am unable to get printing to work correctly using Firefox with Epson POS TM-T20 thermal printers we have a work.

We're currently running Firefox on Debian 12. I've tried both the ESR version that comes with the Debian repository and the latest Firefox as a flatpak.

When printing to the receipt printer, the only thing that is printed is the left-hand most part of the logo and a little part of the text and this occurs towards the right-hand side of the paper. I've changing all of the settings, resetting the settings for the print in about:config, but nothing seems to work.

I'd love to get this working so that staff could use Firefox. I'm attaching an image of what the print job looks like and a screenshot of what the print-preview shows.

I don't want to be able to scroll the page by selecting text. That's what the scroll wheel is for. More often than not this 'feature' just results in frustration as scrolling the page selects more text. Can I just disable this altogether somehow?

I am unable to reach Facebook on both Firefox and Waterfox.

Other browsers (Opera, Edge, Chrome) are able to access Facebook.

I can access other Meta-owned sites (Messenger.com, Instagram, Threads) on Firefox and Waterfox.

This issue exists on both my desktop (Windows 10) and laptop (Windows 11).

This issue does not apply to Firefox for iOS or the Facebook app.

All apps and OS's mentioned are up to date.

This has been going on for over a week now.

Need help figuring out why Firefox has a memory leak after an extended use of Firefox browsing. Don't know if its the result of an extension having this issue, or if its a Firefox bug. I have also provided my troubleshooting information, and a link to my memory usage is listed below for download: https://1drv.ms/u/s!ArspaZQCMwZ-iLU_CckOfLkl9DlETQ?e=MuIqsO Thanks in advance!

When we log into our Yahoo email, there's a small triangle (see screen shot) next to the padlock on the address bar that says "connection not secure".

Not sure what to do to get rid of it.

When I view my bank statement in Firefox, everything appears fine, but when I print the statement, all occurrences of boldfce "S" on the printout are blank. This problem does not occur with Google. Running macOS Catalina, all maintenance applied, Firefox is at 125.0.3.

I've been having issues with the websites that I commonly go to no longer appear on the autosuggest list. Websites I haven't gone to for ten years appear when I type in a given sequence rather than more common ones. Website that I go to every day no longer appear.

Multiple websites suggest this sequence:

https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions

I follow the "clear all.." and nothing changes. How can I start anew and have FF re-learn my url history?

I've made an extention which works fine when I test it using the temp mode on firefox. When I attempt to install from file however I'm told it could not be installed as it appears to be corrupt. Below are the package.json and the manifest.json:

package.json

{

 "name": "ext",
 "version": "1.0.0",
 "description": "",
 "main": "contentScript.js",
 "scripts": {
   "test": "echo \"Error: no test specified\" && exit 1"
 },
 "keywords": [],
 "author": "",
 "license": "ISC"

}

manifest.json

{

 "manifest_version": 2,
 "name": "SKUORG",
 "version": "1.0",
 "description": "Organises SKUs on WooPage",
 "permissions": [
   "activeTab",
   "webNavigation",
   "<all_urls>"
 ],
 "content_scripts": [
   {
     "matches": ["<all_urls>"],
     "js": ["contentScript.js"]
   }
 ]

}

I have tried on two devices / installs of firefox and have followed the steps I could find on this page : https://support.mozilla.org/en-US/kb/unable-install-add-ons-extensions-or-themes#w_corrupt-extension-files

If you have any suggestions please let me know.

I am using Firefox version 125.0.3(64-bit). I am not able to access my saved passwords. It is asking me to log in when I am already logged in to my Firefox account. When using Firefox in Troubleshoot Mode I can access my saved passwords. How do I solve this problem? Moreover I am unable to add a Primary Password to protect my saved passwords. I have never tried to add a primary password before this problem.