Firefox Support Forum

I'm experiencing consistent issues with my website that seem to result in breakages across various browsers. Despite my attempts at troubleshooting, I haven't been able to identify the root cause or find a solution. Here are the details:

Website URL: [Your website URL] Browsers affected: Firefox, Chrome, Safari, etc. Breakage symptoms: Describe specific issues such as broken layout, dysfunctional elements, error messages, or any other visible problems. Steps taken to troubleshoot: List the actions you've already tried to resolve the issue (e.g., clearing cache, disabling extensions, checking console errors). I've ensured that the website is up-to-date and compatible with modern web standards, but the issues persist. Could someone kindly provide guidance on further steps to diagnose and resolve these recurrent website breakages? Any assistance or suggestions would be greatly appreciated. Thank you!

When I try to log into the site, the system sends a 2FA code. I enter the code an Firefox goes into a loop waiting for the server. When I use Chrome, I get right in. I do not want to be forced over to Chrome. How can I fix this?

I use photopea.com for photo editing and stuff, but I accidentally clicked on the option to have that site not show a pop-up asking if I'm sure I want to leave the site and asking if I'm sure I want to close a project. Now I can't close projects at all.

Can someone tell me how I can re-enable it for the website?

This is on macOS Sonoma 14.1.2.

If I copy/type anything into the address bar, and press enter, it disappears and the browser remains blank. As does: selecting any website from the address bar dropdown, opening any bookmark, or attempting to open any file. There is no error, so I'm at a loss how to debug this.

Firefox was working on Ventura. Repeatable with Firefox versions 120-115, have not gone back further. Neither troubleshoot mode nor deleting/rebooting/reinstalling changes anything.

I was trying to resolve a graphics issue with Firefox and Webgl2 on a specific website, so I used a recommended solution in advanced settings, which just spread the problem to other websites. I wasn't really sure what to do at this point, so I tried to just reset all the modified settings to attempt to get back to the first download settings. However, I was unable to do this and now Firefox can't load any pages, even when I've deleted the browser and redownloaded it. How can I get a completely fresh download, or even can I? I'm not tech savvy and extremely frustrated at this point.

Hi, Mozilla team I hope that you have a great day, straight to the point, my UI sometimes crashes or some components glitch or don't even work as it has to This is a video below slowed(I couldn't upload the video).

Videos can't be played at higher playback speed Bug

On firefox, I cant play videos at higher playback speed or it'll only play audio or video will endlessly buffer. Using user-agent spoofer and changing to chrome makes it a little less worse but still the problem sustains. On Brave, the video doesnt have any effect of higher playback speed rather it'll make the video buffer and have very strong red contrast.

YouTube won't start playing in Firefox. No add-ons enabled. The page is fully loaded, but clicking on Play makes nothing.

The fix is to disable "User recommended performance settings" and then disable "User hardware acceleration when available".

The problem is that hardware acceleration is enabled by default. In Edge or Chrome hardware acceleration is also enabled but it won't break YouTube.

I am trying to access "Boston Scally" website. When I enter their website to window shop, there isn't a problem, but when I go to order a particular item, the web page goes nuts. I am having this issue with a number of different websites when I try to order or pay for the product.

Hi, I installed the new update yesterday. This morning, I cannot access anything through my usual Firefox browser. I'm making this report from Google - which is working fine on the same computer. When I try to access any websites, the usual tab opens with a greyed-out "X" (or hourglass?) on the left of the tab - then nothing happens. I've tried restarting - no luck. I suspect yesterday's update was flawed/had a glitch. Please help.

Uncontrollable reloading of pages - 2 urls in past week - currently: https://www.4wdsupacentre.com.au/ - refresh occurs at varying intervals from not fully loaded (less than 2 seconds) to 10 seconds

Using Mac OS 10.15.7 ; Firefox 120.0 (64 bit)

I have been a loyal Mozilla user for many years and it will be a lot of work to to transfer to chrome or edge but continuing problem with camera/microphone access and now this rubbish makes it necessary.

Sorry, keir douglas

Firefox will not display this site properly https://politicalsignal.com/ -- The site is fine in Edge or Chrome

black page (no video) when trying to watch spacex live or past videos https://www.spacex.com/launches/mission/?missionId=starship-flight-2

Hi

When I visit the webpages of the Swiss Federal Post Service

    https://www.post.ch/de/kundencenter/onlinedienste

then the scroll bar will not be displayed even though the page is longer than what can be displayed on my screen. As soon as I return to another URL the scroll bar is visible again when needed.

Does anybody know what I can have a scroll bar also for this webpage?

Cheers, Pepe

What would cause websites not responding. I have no malware and the cache is clean. Could it be in the properties, or whatever.

Thank you. It's very frustrating.

I need to be able to access banks, specifically USB Direct. I can access my credit union but when I try to get my statement, I get a message that I have been logged out due to inactivity.

What can I do to get my "upgraded" Firefox to display Facebook correctly. Right now, it is basically a blank page. Edge still displays Facebook correctly. Please try to give instructions that a non-expert can follow.