Pay Guard in mice trend

I have micro trend security and they have a program called Pay Guard that i have always used. This program worked on Nov 9 but stopped working on Nov 10. There was a Fire… (read more)

I have micro trend security and they have a program called Pay Guard that i have always used. This program worked on Nov 9 but stopped working on Nov 10. There was a Firefox update in that time frame. I took the computer to geek squad and they have said that the program is now not compatible between Mozilla and Firefox. I have always used this and hope that the problem can be resolved. I wanted to let you know of this problem. Please fix it. Thank you Cindy

Asked by puppis 6 months ago

Last reply by jonzn4SUSE 6 months ago

Black border with icons on photos

I send photos from android phone via Gmail to my desktop Email. Recently, photos are jpeg but have black border top and bottom with icons for various actions. I've read… (read more)

I send photos from android phone via Gmail to my desktop Email. Recently, photos are jpeg but have black border top and bottom with icons for various actions. I've read I need to change the zoom ratios to correct, but have no idea how to do that. HELP! Uploaded image is upside down with no black borders!! When viewed on desktop, the photo is right side up with the black borders.

Asked by mamassey 6 months ago

Last reply by jonzn4SUSE 6 months ago

Issue with firefox Sync

Hi! I am very grateful to anyone who can help me. I re installed windows 11 on my PC and when I reinstall firefox it seems as if the firefox account info is at zeros. Rea… (read more)

Hi! I am very grateful to anyone who can help me. I re installed windows 11 on my PC and when I reinstall firefox it seems as if the firefox account info is at zeros. Reading after this problem it seems that prior to doing these full re installs firefox requires a backup process but I did not do it at the time even though sync was constantly active. Is there any way to recover all the information from the last sync prior to reinstalling windows?

Asked by gif.poto 6 months ago

Last reply by markwarner22 6 months ago

cannot open my YOROI Wallet in FireFox Extension.

My YOROI Wallet extension will not load. I have removed it and re-installed YOROI and still no Wallet connectivity. I need access to this wallet to transfer funds. What … (read more)

My YOROI Wallet extension will not load. I have removed it and re-installed YOROI and still no Wallet connectivity. I need access to this wallet to transfer funds. What can I do? I have never had an issue with this extension. Thank you. D. Fox

Asked by MEGAGORE 6 months ago

Last reply by James 6 months ago

SIGN OUT Option no longer available in Clear Recent History

With the recent FFX update the SIGN OUT option is missing from Clear History. I quite often have a number of tabs open to different sites, and it was very convenient to … (read more)

With the recent FFX update the SIGN OUT option is missing from Clear History. I quite often have a number of tabs open to different sites, and it was very convenient to sign out of all sites at once, using that option. Now I have to check each site to be sure I'm signed out. Is this a change Mozilla chose to make, or a bug in my update download? Thanks.

Asked by bananabodhi 6 months ago

Last reply by jonzn4SUSE 5 months ago

Offline mode

I would like to turn off offline mode permanently as everytime I open Firefox/ Thunderbird it comes back on. It's interfering with my printer connecting

Asked by cheech_69 5 months ago

Last reply by markwarner22 5 months ago

I'm trying to send items or like Sonos and it keeps coming up my firewall needs to be checked. i'm not good with tech but I did check the boxes and still get some feedback

Firewall feedback from gov form or SS abd sonos say i need t check my firewall i'm not a tech person but tried and still get same feedback please help thank you … (read more)

Firewall feedback from gov form or SS abd sonos say i need t check my firewall i'm not a tech person but tried and still get same feedback please help thank you

Asked by scotthab 5 months ago

Last reply by markwarner22 5 months ago

Cant restore previous session

Can someone help me recover my previous session. I restarted my computer, I force quit firefox before so I would restore. I restored and only one or two of the four pages… (read more)

Can someone help me recover my previous session. I restarted my computer, I force quit firefox before so I would restore. I restored and only one or two of the four pages I had open (with a bunch of tabs open in each).

I cant use the restore previous history tab cause its grey...

Please help.

Thank You.

Asked by ancient 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Firefox history contains youtube videos I didn't watch (and that aren't in my google youtube history)

Firefox history contains youtube videos I didn't watch (and that aren't in my google youtube history). I've realised they go back May, roughly when I got my new linux mac… (read more)

Firefox history contains youtube videos I didn't watch (and that aren't in my google youtube history). I've realised they go back May, roughly when I got my new linux machine and installed Firefox. However, they also seem to have been watched outside the time any of my devices apart from my phone are on. They're mostly just junk videos about minecraft etc.

See attached pic - the ones this morning between 5.48 and 7am I didn't have the laptop turned on. My phone was on though, but by the bed.

How has this happened and how can I track down how to stop it?

I'm writing this on my Windows desktop, can send details of other devices if useful.

Asked by danolner 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Set automatic translation to particular website.

I frequently use a polish website that does not have an english translation built in. I want firefox to always automaticly translate that website to english or german. Bu… (read more)

I frequently use a polish website that does not have an english translation built in. I want firefox to always automaticly translate that website to english or german. But i do not want to translate all polish websites. Just that one. How do i set that up?

Asked by Druckvorstufe 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

I'm trying to access to my account in my delivery job and found a "Potential Security Risk Ahead". How this can be resolved on your side? (you wrote that on my side I can do nothing).

I'm trying to access to my account of my Favor Runner account in my delivery job and found a "Potential Security Risk Ahead" notice. How this can be resolved on your side… (read more)

I'm trying to access to my account of my Favor Runner account in my delivery job and found a "Potential Security Risk Ahead" notice. How this can be resolved on your side? (you wrote that on my side I can do nothing).

Asked by ReinaldoGC 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Firefox and spacebar

I need to prevent the spacebar from scrolling while I am in Firefox. It drives me demented! Every time I lean forward to concentrate, my clothes accidentally brush the sp… (read more)

I need to prevent the spacebar from scrolling while I am in Firefox. It drives me demented! Every time I lean forward to concentrate, my clothes accidentally brush the spacebar and it sets off a superfast scroll, which gives me a severe shock and loses my place. Help me deactivate that function please. Surely, it must be optional?

In case you're wondering, yes, I do push the keyboard away when I read, but then I bring it forward to take a note in a Word document, and by that time I am so absorbed I don't notice whether or not I've pushed it away again. I have tried to create the habit but can only do it when I start to read, and never when I return to read. The shock and discombolulation physically hurts. Help, please!

Asked by michelli1 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago