• Archived

Print to PDF as text

I've been using PDFcreator for years. Just recently, when I print to PDF from Firefox, it has started producing PDFs that do not contain searchable text (ie where the tex… (read more)

I've been using PDFcreator for years. Just recently, when I print to PDF from Firefox, it has started producing PDFs that do not contain searchable text (ie where the text from the webpage becomes a raster image).

PDFcreator still works properly with all other software (including Chrome). Can anyone recommend a way I can make Firefox start behaving itself?

Thanks!

Asked by GKW 2 years ago

Last reply by sharad.lele 1 year ago

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REINSTALATION MOZILLA FIREFOX

I have reinstalled firefox since i had a problem with it. After reinstallation, and when trying to exexute it i have the following message: firefox is already running but… (read more)

I have reinstalled firefox since i had a problem with it. After reinstallation, and when trying to exexute it i have the following message: firefox is already running but doesn t answer. the old firefox process needs to be stopped to allow opening of a new window.

What shall i do with that

many thanks for your help Emmanuel

Asked by EDERYCKEL 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

Selecting multiple items and other Keyboard shortcuts in Google drive not working

Hello dear, I have a problem with Firefox where Keyboard shortcuts not working with Google drive, For example, I can not choose multiple items in it when I open it fro… (read more)

Hello dear, I have a problem with Firefox where Keyboard shortcuts not working with Google drive, For example, I can not choose multiple items in it when I open it from Firefox I used Shift key and Ctrl key to select, but unfortunately not working .

Asked by Rana Ali 1 year ago

Last reply by Ankit Kumar 1 year ago

  • Archived

Change default search to Google Australia

I want to change my default search engine to Google Australia so I get more relevant result, rather than changing the URL after I have searched. Please tell me there is a… (read more)

I want to change my default search engine to Google Australia so I get more relevant result, rather than changing the URL after I have searched. Please tell me there is a way to do this! If not I'll have to change browsers because 99% of my searches are local so I have to change this all the time.

Asked by Jo 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Printing page to PDF is not printing properly

Windows 10 user. When I try to print a page to PDF, it does not include all information from the page. Sometimes it shifts the text around and is overlapping. If I print… (read more)

Windows 10 user. When I try to print a page to PDF, it does not include all information from the page. Sometimes it shifts the text around and is overlapping. If I print a page to PDF from Internet Explorer, the PDF is created properly and with all the information.

Asked by kupdike2000 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Thumbnails problem

Hello, i have a problem with thumbnails in a reduced size (80%, ctrl + mousewheel up/down). They dont loaded, during opening a website (tested it on few websites, everywh… (read more)

Hello, i have a problem with thumbnails in a reduced size (80%, ctrl + mousewheel up/down). They dont loaded, during opening a website (tested it on few websites, everywhere the same - i.a. youtube). To load them need to zoom in and zoom out again the website. For 70% is the same problem.

Any idea how to fix it ?

BR Michał

Asked by niewiar 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

A Firefox crash could be tied to a system crash (WIN10)

Hello firefox support, my computersystem seems to have an error, which leads in certain cases to a bluescreen. During the last couple of months i had cases where a Firefo… (read more)

Hello firefox support, my computersystem seems to have an error, which leads in certain cases to a bluescreen. During the last couple of months i had cases where a Firefox tab crashed and restoring the tab always led to a bluescreen. I don't think that my Firefox instance is the main problem, but knowing the cause of those crashes could help me finding a solution. The last crash gave me the following crash reports: bp-5c21003e-9e92-4251-836d-1f8840200521 bp-9a8fa9a0-282e-4980-808b-9bb1e0200521 bp-a99a3cb4-aad0-48ea-b83b-ca3d00200521 bp-1c136cc7-029d-4ed4-9b33-c62a00200521 bp-de80bdf5-a533-49a5-8e07-d23e70200521

If you are couriose about the bluescreen messages: In most of the cases the error message was Memory_Management and Kernel_Data_Inpage_Error. Because of that i tested my RAM and my Harddrive. Both hadn't any errors which led me to a dead end. Investigating the Kernel error led to failiure code: 0x0000007a which should be a file access error. That tells me that those blue screens should be tied together. Even if you give me some informations about the cause of the firefox crash report i would be very thankfull.

Sincerely Dave

Asked by keine.spam3.14 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Problems with Firefox browser

On two computers (Win10 and Win7) the Firefox browser stopped working after a recent update to Firefox. The browser buttons do not work and when I type an IP address or … (read more)

On two computers (Win10 and Win7) the Firefox browser stopped working after a recent update to Firefox. The browser buttons do not work and when I type an IP address or URL into the address bar, nothing happens...not even a new tab. The page is simply blank.

I cleared the cache, did a complete uninstall and fresh install, and even cleaned out all references to Mozilla in the registry. Nothing fixes it. I'm fairly certain I can not be the sole person with this issue. Can you provide suggestions?

Thank you.

Jim

Asked by jim.ohern 1 year ago

Last reply by Shashank Shekhar 1 year ago

  • Archived

Appearance to have crashed

Yesterday my laptop began searching constantly not getting out for the home page. The cursor was lagging and moving in a choppy fashion. I run Windows 7 and know I need a… (read more)

Yesterday my laptop began searching constantly not getting out for the home page. The cursor was lagging and moving in a choppy fashion. I run Windows 7 and know I need a new device but that will have to wait a week or two

Asked by elliesheesley 2 years ago

Last reply by Tommy 1 year ago

  • Archived

Feedback: User Experience on Firefox lacks "basic" features in respect to other Browsers.

Hi, I would like to address the following feedback to Designers, User Experience Experts, and Developers of Firefox. I am creating this post to mention something very imp… (read more)

Hi,

I would like to address the following feedback to Designers, User Experience Experts, and Developers of Firefox.

I am creating this post to mention something very important about the usuability of Firefox and that people look for in choosing their browsers. Although "just" usability aspects, I think they cannot be overlooked in order to make Firefox the go-to choice of more users.

There are a four (relatilvely) small features that Firefox lacks in respect to Chrome and other major browsers, and a number of people miss them so much that end up using other browsers. Namely:

1) There is no "Type Address + Tab" functionality when typing a URL of a website in the address bar and then pressing Tab so as to directly type the search that a user wants to look for once landing on the given website (this is a famous Chrome feature).

2) a CTRL + F search for a word in a web page does not highlight all words in a page, but only the current one is found (one needs to click enter to find the next one but it does not work like in Chrome or Safari which they highlight ALL instances of the searched text)

3) a laptop trackpad's pinch in/out with two fingers does not allow the zoom of a web page (third party plug ins fail at doing this task properly).

4) ALL other browsers open an incognito window with CTRL + SHIT + N. Why does Firefox does it differenly with CTRL + SHIT + P? This creates confusion for the average browser user.


I think having an attention to detail for such feature is really important. It would increase Firefox's userbase. Although a person choosing Firefox is making an important, usually conscious decision, about privacy, usuability plays an essential role for an average internet user.

Asked by fed9 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Using Outlook.com on FF, in an email, numbering items is incorrect, but it looks fine on desktop Outlook or with Chrome or Edge browsers

When using FF and on Outlook.com, if I start numbering a list, FF shows it incorrectly when I have main level and sublevels. Going back to the main level, the next numbe… (read more)

When using FF and on Outlook.com, if I start numbering a list, FF shows it incorrectly when I have main level and sublevels. Going back to the main level, the next number is skipped, so is then 1 off.

If I look at the same draft email in Outlook on Desktop, or in Edge or Chrome, it does not have the issue. It did not skip a number, but stayed consecutive. FF 1

    a
    b

3 Should be: 1

    a
    b

2 See attachments.

Asked by tallstevestewart 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Show Firefox Menu bar permanently in full screen on Mac. Hiding & popping out of view. menubar macbook

Hi. How do I make the menu bar stay in view, permanently? The Menu bar hides when cursor isn't at the top of the screen. When the cursor is at the top of the screen, i… (read more)

Hi. How do I make the menu bar stay in view, permanently? The Menu bar hides when cursor isn't at the top of the screen. When the cursor is at the top of the screen, it triggers the menu bar to unhide; resulting in it partially covering where I want to click or type. This popping in and out behaviour is annoying, distracting and I'm constantly finely repositioning my cursor to get functionality. Disabling full screen mode isn't effective because then the web page isn't large enough to be viewed functionally. I need the menu bar to be permanently in view while in full screen. Macbook Air Catalina. Firefoxversion 76.0.1 Re: Menu bar (file edit view history tools etc.) Thank-you

Asked by Nanabosho 2 years ago

Last reply by Eve 1 year ago

  • Archived

combining tabs into different window

Used to be able to move a tab into a different window by dragging it there. No longer works (Win 7, FF75 and now 76) despite your help article that says to do just this-… (read more)

Used to be able to move a tab into a different window by dragging it there. No longer works (Win 7, FF75 and now 76) despite your help article that says to do just this--so how can I do this? I'm trying to consolidate a bunch of tabs currently in their own windows, into just one window which will hold all the tabs on a related subject.

Asked by tbh_commercial 2 years ago

Last reply by cor-el 1 year ago