Showing questions tagged: Show all questions
  • Archived

Bookmarks not saved down prior to computer reset

I own a mac and had to erase all my data from my computer in order to upgrade to new system. Issue is - the apple support person did not remind me to save down my firefox… (read more)

I own a mac and had to erase all my data from my computer in order to upgrade to new system. Issue is - the apple support person did not remind me to save down my firefox browser data/bookmarks. Now my mac is updated and it's like a brand new computer. I searched previous forums and apparently firefox automatically saves down your data but I don't see it in the appropriate folder (Old Firefox Data >bookmarkbackups) - I see data from 2016 and 2017. Can I recover these bookmarks?? I had a lot of important ones saved..

Asked by pujadevi204 2 years ago

Last reply by pujadevi204 2 years ago

  • Archived

czyszczenie historii przeglądania stron z wiersza poleceń jaką komendę użyć?

Dzień dobry jak mogę wyczyścić historię przeglądania z pozimu wiersza poleceń (CMD) dla przegladarki Firefox? chciałbym politykę utworzyć by uruchomić zadanie dla wszystk… (read more)

Dzień dobry jak mogę wyczyścić historię przeglądania z pozimu wiersza poleceń (CMD) dla przegladarki Firefox? chciałbym politykę utworzyć by uruchomić zadanie dla wszystkich komputerów czy jest taka możliwość?

pozdrawiam Marek Wojnarowski

Asked by wojnarowski.marek 2 years ago

Last reply by cor-el 2 years ago

  • Archived

In firefox, when composing an email I can not attach a file or two that comes from within a .ZIP

This just started happening and I'm not sure why. I access my email via a browser. When i compose an email If I have a .ZIP file that contains a bunch of files. If I wa… (read more)

This just started happening and I'm not sure why.

I access my email via a browser. When i compose an email If I have a .ZIP file that contains a bunch of files. If I want to attach say file # 6 and File # 7 to the email I am composing I would open windows explorer, traverse to the ZIP file location and click on it so it opens in windows Explorer. Then I'd highlight the one or two files I wanted and I'd drag them to the email.

This would typically attach the the files but it no long works - I have a feeling it may be due to windows 98 I hear you guys changed (fixed) how files are processed.

This is awful I now must extract those files to hard disk (of if there's another contained ZIP file within its even more extracting) - I'll this makes so much work and if I forget to delete all the files I execrated I'll run out of space.

Is there I setting that I can set to make it work the way it used to - I don't want to learn another browser but this change has killed my poductivity

Asked by capatosta 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

eMail program fails at final step with "500 Something went Wrong" error

Windows 8.1, Firefox 99.0.2, eMail program part of Microsoft Office365 (deployed by university IT department) Login process worked fine for a month or so after implementa… (read more)

Windows 8.1, Firefox 99.0.2, eMail program part of Microsoft Office365 (deployed by university IT department) Login process worked fine for a month or so after implementation of a 2-level authentication (password plus a second method of user's choice - I chose a USB-flash device which [on request] sends a code for 2nd verification). All of the above still works, except that once logged in, the system asks me if it should remember me, or not (i.e., store a cookie or not, for future convenience). I always click "No". Now, when I do that, I get an error number 500, which is completely non-committal: "Something Went Wrong" - with a long garbage code. (See attachment for sample.) Results of tests to see what's wrong: 1) works fine (able to complete eMail login) under Microsoft Edge; 2) works fine on my laptop, running Windows 8.1 and Firefox 94; 3) on the 'problem' computer (desktop), I uninstalled Firefox 99 and downloaded/installed Firefox 93 - "500" error persisted. Just today: removed Firefox/Mozilla (including all folders/files, and Registry entries) then re-installed version 99. Still doesn't work. Let me know what else you need to know.

Asked by hawked-off 2 years ago

Last reply by hawked-off 2 years ago

  • Archived

firefox password

Where is the options (& then “security” button) in Firefox for Acer-002-2.0? I wish to totally remove the request for the primary password that appears quite frequen… (read more)

Where is the options (& then “security” button) in Firefox for Acer-002-2.0?

I wish to totally remove the request for the primary password that appears quite frequently. (I don’t have one now & don’t really want one or even the screen that wants me to put one in all the time)

Please reply to [email removed from public]

Thank you

Asked by hap 2 years ago

Last reply by Paul 2 years ago

  • Solved
  • Archived

Pop-up?

Amazon 'Look Inside' pop-up does not work with FF as I've configured FF. Iv'e included a screen snip. I've unchecked block pop-ups but still the 'Look Inside' doesn't … (read more)

Amazon 'Look Inside' pop-up does not work with FF as I've configured FF. Iv'e included a screen snip.

I've unchecked block pop-ups but still the 'Look Inside' doesn't work.

Asked by grsjr-skep 2 years ago

Answered by grsjr-skep 2 years ago

  • Archived

white box showing up on videos following update

I have this box that shows up over the top of any video application on my firefox browser since my most recent update. It doesn't appear on other browsers. How can I rem… (read more)

I have this box that shows up over the top of any video application on my firefox browser since my most recent update. It doesn't appear on other browsers. How can I remove it?

Asked by teecomp 2 years ago

Last reply by jeyson1099 2 years ago

  • Archived

Updating Within Application as a Non-Administrator.

I am encountering an issue where I am unable to update from within my browser (Help->About). I have confirmed that the policies.json ("C:\Program Files\Mozilla Firefox… (read more)

I am encountering an issue where I am unable to update from within my browser (Help->About). I have confirmed that the policies.json ("C:\Program Files\Mozilla Firefox\distribution\policies.json") has "DisableAppUpdate": false, to ensure I am not blocking myself. As of now if I try to update it gives me a prompt saying: "Updates avaliable at https://www.mozilla.org/en-US/firefox/new" Is I give myself administrator access then I get normal behavior and the browser begins updating automatically.

The odd thing is if I modify the permissions on C:\Program Files\Mozilla Firefox directory to allow normal users the ability to write/modify its contents then the Normal User Account is then able to update the browser as desired. The obviously solution is to just modify the permission and allow Normal Users to update. But I am hoping you have a better solution that more precise because I am concerned of the security impact of opening the directory to all users.

Is there a specific file/sub directory I can give them access to that accomplishes the same thing or is there a setting I need to change on the installer that would fix this.

Thanks!

Asked by esifive 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Some sort of Blank pop-up type area on all sites - cant use the mouse in this area.

Please help me remove this blank area section on the web pages. its on all of them on every tab. I have tried restarting and updating. I cant get it to go away. thank yo… (read more)

Please help me remove this blank area section on the web pages. its on all of them on every tab. I have tried restarting and updating. I cant get it to go away.

thank you Mark

Asked by Marko 2 years ago

Last reply by vannerwinner 1 year ago

  • Solved
  • Archived

browser does not work anymore

As of this morning, the Firefox browser on my work computer does not get access to any website - including mozilla itself. On the same computer Safari works without probl… (read more)

As of this morning, the Firefox browser on my work computer does not get access to any website - including mozilla itself. On the same computer Safari works without problems, on my smartphone and in the same wifi network my mobile Firefox works.

What is wrong?

Asked by cpeterbauer 2 years ago

Answered by Paul 2 years ago

  • Archived

1370719 contained a response to my problem, but it is greek to me

The root problem is that when I try to open a movie in a web browser, I get the message "Oops. Your web browser is no longer supported. " see attached. 1370719 had a … (read more)

The root problem is that when I try to open a movie in a web browser, I get the message "Oops. Your web browser is no longer supported. " see attached.

1370719 had a response that made no sense to me.

Is there anyway to fix this issue?

David

Asked by d.l.briggs 2 years ago

Last reply by d.l.briggs 2 years ago

  • Archived

Gmail not responding on desktop browser

Gmail has not been opening / responding on my desktop browser for a few days now. I cleared my cookies and cache, re-downloaded the desktop app, keep checking my privacy … (read more)

Gmail has not been opening / responding on my desktop browser for a few days now. I cleared my cookies and cache, re-downloaded the desktop app, keep checking my privacy settings and still gmail does not respond to any commands. What should I do next?

Asked by Catherine 2 years ago

Last reply by Terry 1 year ago

  • Archived

Login

I cannot log into my Bank or puzzle> No internet? Trouble started with Firefox upgrade to must have Edge? Can you call me [removed phone# from public forum]. I am… (read more)

I cannot log into my Bank or puzzle> No internet? Trouble started with Firefox upgrade to must have Edge? Can you call me [removed phone# from public forum]. I am a senior and technically challenged and must make these corrections. Why did you upgrade and change everything?

Asked by nypeders 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Primary Password

I literally just created a Primary Password for my account. It worked fine a few times and now it is not working. It says it is incorrect.I saved it in my notes with all … (read more)

I literally just created a Primary Password for my account. It worked fine a few times and now it is not working. It says it is incorrect.I saved it in my notes with all of my other passwords before creating it, and even copying and pasting it does not work. I don't understand how it worked 5 minutes ago and now it does not. I don't want to reset it and lose all my saved passwords.

Asked by ShannonFoFannon 2 years ago

Last reply by cor-el 2 years ago