Showing questions tagged: Show all questions

Can't select text on Firefox on Surface tablet (please help; nothing online about this problem)

I use Firefox on two desktops and a Surface tablet. A few weeks ago, on the tablet, I became unable to highlight (and therefore copy) any text on Firefox. I can do so on… (read more)

I use Firefox on two desktops and a Surface tablet.

A few weeks ago, on the tablet, I became unable to highlight (and therefore copy) any text on Firefox. I can do so on the desktops, and the functionality is still there on all other applications on the tablet, so it's a Firefox thing.

I have been unable to find anything about this online. Could there be a setting that got changed or something else?

Asked by siouxland 2 months ago

Documents opening with wrong location displayed

Since the latest upgrade, when I click on a linked document (either in an e-mail or on a webpage) and choose to open it in Firefox, the address on the new tab is file:///… (read more)

Since the latest upgrade, when I click on a linked document (either in an e-mail or on a webpage) and choose to open it in Firefox, the address on the new tab is file:///C:/Users/... rather than the actual URL of the document. This is very problematic for me, I do a lot of newsletter and social media work and I frequently need to be able to share document URLs (they are often sent to me for that purpose). How can I adjust my Firefox settings so clicking on a link takes me to the actual URL? I already changed the Settings / General / Applications selections to Always Ask, and it does always ask, but when I choose "Open with Firefox" I get a file:///C:/Users/... string in the search bar rather than the URL I need.

These are not documents saved on my computer. When I click on an e-mail link to open a document in Firefox, the search bar shows a file:///C:/Users/... string. When I click links on webpages (even links I've posted myself), the document opens in a new tab with a file:///C:/Users/ prefix rather than showing the actual URL. I do a lot of work by sharing online files so this is really messing me up. Prior to the most recent Firefox upgrade, I would always get a shareable URL automatically. I just want the opening mechanism to go back to the way it was.

Would greatly appreciate any tips on how to fix this. Thanks for your help!

Asked by etdavidoff 2 months ago

trying to reload roboform to computer

any help to be greatly appericated I have tried everything roboform but it is a big circle and no help I had roboform password got lost I was advised to change password … (read more)

any help to be greatly appericated I have tried everything roboform but it is a big circle and no help I had roboform password got lost I was advised to change password but was advised in ordre to change password I had to enter password du I don't have a password to chang it has been a downward spirial ever since can you Help!!?

Asked by atomerlin 2 months ago

Save to PDF not being removed from Print Preview

Hi, I have issues clearing "Save to PDF" from FireFox from the print preview. My company uses Firefox ESR for our Linux workstations. I updated the about:config to dis… (read more)

Hi,

I have issues clearing "Save to PDF" from FireFox from the print preview. My company uses Firefox ESR for our Linux workstations.

I updated the about:config to disable the print options and still no luck. I even set the ~/.mozilla/firefox/*.default/prefs.js to following:

lockPref("print.save_as_pdf.internal_destinations.enable", false); lockPref("print.save_as_pdf.links.enabled", false); lockPref("print.save_print_settings", false);

I removed print_printer which had Mozilla Save to PDF

Nothing seems to remove the "Save to PDF". A liability for my company. Even went to about:support and clicked on "Clear saved Print Settings" and still nothing.

Any suggestions?

Asked by rigomez88 2 months ago

Populated links change to a blue color which could be darker

When viewing a WikiSpecies page with many displayed links (e. g., https://species.wikimedia.org/wiki/Cymindidina), clicking an unopened (light-colored) link opens it to a… (read more)

When viewing a WikiSpecies page with many displayed links (e. g., https://species.wikimedia.org/wiki/Cymindidina), clicking an unopened (light-colored) link opens it to a new page and turns the link color to a dark blue. This display is controlled by the choice "Never" on the Firefox "Settings/Colors" page. The colors of links seem predetermined by "Never", which also enables unused links to be shown red.

Is there any way to change the clicked-on link color from a fairly dark blue to a darker one, while still showing unused, empty links as red?

My eyesight is not the best, and a darker blue "Never", if possible, would help me be sure I had visited a page.

Asked by jwill1000000 2 months ago

Microsoft Stream is not login when SSO is enabled

Hi All, We have some issues to get Microsoft Stream work in our internal webpage. After unblocking Third-party cookies we Microsoft Stream is not getting auto signed in. … (read more)

Hi All,

We have some issues to get Microsoft Stream work in our internal webpage. After unblocking Third-party cookies we Microsoft Stream is not getting auto signed in. Is there setting we have missed to make sure the auto sign in is working ?

Thanks!

Asked by djin.basradj 3 weeks ago

Keyboard shortcuts

When i type in the search bar "list of active shortcut keys I get no answer except for a few people complaining and not anything relevant to the question asked. Why is th… (read more)

When i type in the search bar "list of active shortcut keys I get no answer except for a few people complaining and not anything relevant to the question asked. Why is this?

Asked by RickCharon 4 months ago

Last reply by Terry 4 months ago

My Passwords are unwanted on another computer

A customer shared his Firefox login with me to share his passwords. I logged in with his account, downloaded his passwords and logged out directly afterwards, but now he … (read more)

A customer shared his Firefox login with me to share his passwords. I logged in with his account, downloaded his passwords and logged out directly afterwards, but now he is reporting that he has ALL my passwords. How can undo this? I never gave him access to my account and I never clicked on sync or something?

Asked by mail1351 4 months ago

Last reply by cor-el 4 months ago

SECURITY WARNING

am trying to sign in into facebook, but they keep telling me "An error occurred during a connection to www.facebook.com. PR_CONNECT_RESET_ERROR" kindly help me fix it THA… (read more)

am trying to sign in into facebook, but they keep telling me "An error occurred during a connection to www.facebook.com. PR_CONNECT_RESET_ERROR" kindly help me fix it THANKS

Asked by innobbara 4 months ago

Last reply by FredMcD 4 months ago

I need some help to understand primary password timeout please

Hello there, I am trying to better myself in terms of security do's and don'ts and one thing I don't understand The primary password is for encrypting/guarding the files … (read more)

Hello there,

I am trying to better myself in terms of security do's and don'ts and one thing I don't understand

The primary password is for encrypting/guarding the files which store my logins, correct?

After unlocking with my primary password the files are no longer encrypted/guarded and I can use my logins but another party could snatch them as well?

Now here is the thing, I thought there was a setting in about:config as default so the password timeouts after 15 minutes, I looked and it was there and I didnt touch it and I dont use any extensions which tamper with sessions or passwords

But I don't have to retype my primary password the whole day normally, only when I close and reopen Firefox? How can it still have access to my logins all day? And is that bad like are all my logins unencrypted in my RAM or something?

Thank you for your time and for reading

Asked by singchild 4 months ago

Last reply by cor-el 4 months ago

  • Solved

Win 11 Too many processes

Greetings- I was using my browser (single window, three open tabs) and I checked task manager - Firefox has several concurrent processes running and I don't understand. I… (read more)

Greetings- I was using my browser (single window, three open tabs) and I checked task manager - Firefox has several concurrent processes running and I don't understand. I understand the sandbox and one process having several child processes, but this I believe is suspect.

I also noticed that in the "Security at a glance" window in Win11, my icons have changed - there's a weird white box on most of the security icons. I'm thinking I may be under some sort of virus/trojan, etc., yet I've ran antivirus even in prior to boot and got nothing

Asked by Freshness319 4 months ago

Answered by cor-el 4 months ago

Cant login to citizens bank after update 98. i can login to other browsers. but not firefox,I get a black page. Help, I ike the site I actually donate. Please tell me what to do. im a senior having issues with firefox.thank you Tony Smithfield RI

cant download citizens bank site after 98, download. please help it works on other browsers.i hate those other browsers.i use resend button it doesnt work. please help!!!… (read more)

cant download citizens bank site after 98, download. please help it works on other browsers.i hate those other browsers.i use resend button it doesnt work. please help!!! Tony Smithfield RI My screen goes Black after password and next, nothing!!!

Asked by ANTHONY 4 months ago

Last reply by cor-el 4 months ago

Most recent update (98.0) affects online banking

After Firefox 98.0 was installed on HP laptop Windows 10 today (3/8/2022) I cannot access online banking for Citizens Bank. URL is https://citizensbankonline.com. I can… (read more)

After Firefox 98.0 was installed on HP laptop Windows 10 today (3/8/2022) I cannot access online banking for Citizens Bank. URL is https://citizensbankonline.com. I can access online user name and password but cannot proceed to security question which is necessary before accounts can be shown. URL worked fine with Firefox 97.0. URL works with Google Chrome. Firefox 98.0 works fine with online banking with other banks I deal with. It's just this one URL I am having problems. After entering the online user name and password and hitting "login" the screen is a white blank and will not proceed further. I called Citizens Bank and my account is not locked.

Asked by blong6453 4 months ago

Last reply by FredMcD 4 months ago

Lost tabs

I wouldn't be asking for help from a 'volunteer' if I didntt have to. I lost all of my Firefox tabs again (again!) today, in the last half hour. I can't 'restore the pr… (read more)

I wouldn't be asking for help from a 'volunteer' if I didntt have to. I lost all of my Firefox tabs again (again!) today, in the last half hour. I can't 'restore the previous session'. I'm starting to feel pushed into giving up PC's altogether, with with problem of losing my Firefox session tabs after restarting my PC. Who needs PC devices/smart phones altogether. I'm feeling more and more stupid every time this happens. Why can't mozilla make Firefox robust enough that I can always get my previous session back. This time it happened for a new reason: Firefox had a new window open up when I restarted my PC, with an advertisement for a Disney movie. IF Mozilla is so smart, why can't they fix a problem like this? I see in the Mozilla knowledge base that people ask about this problem frequently.

[Profanity removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by narva1944 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Passwords are missing

Hello Firefox am an existing user as part of my system crash i lost all the installed software including Firefox after repairing my system logging on the same email [edit… (read more)

Hello Firefox am an existing user as part of my system crash i lost all the installed software including Firefox after repairing my system logging on the same email [edited email from public] @gmail.com i didn't get the saved passwords please do something it's really important

Asked by pranavpradeepmk5 4 months ago

Last reply by FredMcD 4 months ago

what are the configuration requires for autocomplete work correctly.

Hello Team, I am working on form submit feature in one of project, and for that I set autocomplete='on' at form level, but I am not able see the autocomplete feature when… (read more)

Hello Team,

I am working on form submit feature in one of project, and for that I set autocomplete='on' at form level, but I am not able see the autocomplete feature when I try submit form second time, I want to see previous input value as a suggestion to user so if he/she wants to use the same session input values if they want to use it.

I set this below kind of code inside my one of form so that it will allow user to show previous input values as a suggestion, this code works correctly and show autocomplete suggestion to user in Chrome and Edge browser but when I try to run the web form in Firefox It is not showing me autocomplete suggestion which entered previously. so could you help me out and provide some suggestion what are the things I missed here?

<input id="name"

               class="cell"
               type="text"
               list="autocompleteOff"
               autocomplete="name"               
/>

I tried below things but no luck.

  1. https://support.mozilla.org/en-US/kb/control-whether-firefox-automatically-fills-forms
  2. https://support.mozilla.org/en-US/questions/1321000


Any suggestion or help would be helpful to fix this issue.

Thanks!

Asked by d.dodiya 4 months ago

Last reply by d.dodiya 4 months ago