• Archived

Please put the cursor on the line where we will write our article name.

God, your programmers or other workers make these instructions so darn complex! I was a programmer and I now hate trying to find how to make a recommendation to you. Some… (read more)

God, your programmers or other workers make these instructions so darn complex! I was a programmer and I now hate trying to find how to make a recommendation to you. Somebody went a bit berserk writing these supposed help pages.

You need that programmer to put a cursor at the beginning of the line where we type our description of the article to be saved. And that programmer has a lot of energy, so please allow us to search for the word that WE write as the description. For $4.99 a month, I expect both of these small software changes. We save so many articles and really need to be able to search for whatever code we write as the description of the saved article.

God only knows if this is going to the correct department. This website is a maze of information.

Asked by justglass 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox instant crash on start-up

I've got a persistent issue where Firefox immediately crashes when I open it initially. Starting it again after this crash works totally fine, though if I close out and… (read more)

I've got a persistent issue where Firefox immediately crashes when I open it initially.

Starting it again after this crash works totally fine, though if I close out and re-open a few times it will crash consistently (after every 3-5th-ish open).

It has been happening for the last year or so, and despite clean installs of the browser as well as other diagnostics it won't go away. It's incredibly annoying :(

Hoping the Firefox community can give me a hand and help solve this.

Cheers, Ciaran

Asked by ciarancandy 1 year ago

Last reply by ciarancandy 1 year ago

  • Archived

"Supposed" added security

Hello... EVERY time I try to sign into my Yahoo email, I have to go through hoops to actually get there. When I click the box that says ...never ask on this device agai… (read more)

Hello... EVERY time I try to sign into my Yahoo email, I have to go through hoops to actually get there. When I click the box that says ...never ask on this device again, your system ignores it. This "Added Security" is not helpful. nor is it adding any security to anything. All you are doing is making me look for other web browsers. Google Chrome does not do this. Safari does not do this. Opera does not do this. I do not need to be contacted via text message, OR ANY OTHER WAY, to gain access to MY email account. Stop holding me hostage!!

Please tell me how to get rid of this absolutely horrible "feature."

Asked by shremson 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firefoxe multiaccount container does not work

Hey, i try to use firefox multiaccount container but it does not work. Better said if i add the add-on it does not show up in system bar (up in the right corner), but yo… (read more)

Hey,

i try to use firefox multiaccount container but it does not work. Better said if i add the add-on it does not show up in system bar (up in the right corner), but you can see it in the add-ons and themes setting menu. So there is only half of layout given but no function of it at all compairing to other persons using it, e.g. "how to use firefox multiaccount container tutorial videos" etc. Trying to handel the settings of it with the add-ons and themes menu does not help.

I use the firefox browser protable eddion for windows at my laptop and it seems to be that all settings are recent. As well it does not seem to be that i use there any privat tab where it does not work i guess?!

May someone can help me?

Greats xprt352

Asked by xpt_352 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Problems with firefox login details

Hello, I signed into mozilla firefox on my father's computer at his home. I was visiting for the week and forgot my laptop. I logged his firefox account, then signed in … (read more)

Hello,

I signed into mozilla firefox on my father's computer at his home. I was visiting for the week and forgot my laptop. I logged his firefox account, then signed in with my details. Now I am seeing all of my father's login credentials when I am logged in to my firefox account at my home. I am not sure how it happened but I would like to not see my father's credentials for every website. Thank you.

Asked by losimantom 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Sorry. We’ve locked your account. A comedy of errors.

Hi Firefox, thanks for a great browser. Could you please help unlocking the account for [REDACTED BY MODERATOR] I was busy logging in to Firefox (today's update) using … (read more)

Hi Firefox, thanks for a great browser.

Could you please help unlocking the account for [REDACTED BY MODERATOR]

I was busy logging in to Firefox (today's update) using my account and wished to store my login info, but the link upon login was a long useless address specific to the post-login screen and related to adding more devices. I opened a new tab but this was, apparently, a sticky login and the new tab was logged in as well. I logged out of that tab with the obvious (hindsight) effect of interrupting the previous tab/s.

Long story short, the immediate effect was the message in the subject line of this mail. Firefox locked my account and I need it unlocked.

Thanks for your trouble. Kind regards Jacques


[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by jaak0226 2 years ago

Last reply by Chris Ilias 2 years ago

  • Archived

browser search window never pops up,only chrome at bottom

Once I pull up firefox, I NEVER get a search window to start my search. The only 1 that shows at the bottom is chrome? I do get the jump back in, but nothing to start a… (read more)

Once I pull up firefox, I NEVER get a search window to start my search. The only 1 that shows at the bottom is chrome? I do get the jump back in, but nothing to start a new one.

Asked by colvertd 1 year ago

Last reply by cor-el 1 year ago

  • Archived

When I click on a LINK or if I right click on a LINK a NEW Window opens with the opened NEW Tab. Happens about 99% of the time.

I am running Apple OS High Sierra, 10.13.6 on an older iMac Mid 2011. My Preferences have always been set, or checked, General_Tabs "Open links in Tabs instead of NEW Win… (read more)

I am running Apple OS High Sierra, 10.13.6 on an older iMac Mid 2011. My Preferences have always been set, or checked, General_Tabs "Open links in Tabs instead of NEW Window."

The result is a Firefox screen full of Single Windows with Single Tabs. Some Windows I may continue to add Tabs to but most of the time I copy the link from the NEW Window and paste the link on the older Window. If I am in a hurry the result will be many many Opened NEW Windows with one or two NEW Tabs. See attachments. This has been going on for at least 6 months now.

Note your checkbox titled "Email me when someone answers the thread" does not work but please email me at "[email removed from public]".

Thanks in advance!

Andy

Asked by AndyHutch1947 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

When I type something random in the search bar without http or https

When I type something random in the search bar without http or https the Google search result loads just fine, and I can go to the next page on Google and everything. Bu… (read more)

When I type something random in the search bar without http or https the Google search result loads just fine, and I can go to the next page on Google and everything.

But when I use the http or https protocol nothing loads or I get "the connection has timed out".

All other browsers I have installed work just fine.

Before the error happened I changed Firefox proxy settings. Right now the setting is "no proxy".

I made a very interesting observation. Somehow I got lucky and managed to go to https://www.google.com just once. If I copy and paste the link the site loads again just fine. However, if I change the url to another website like https://www.bing.com/ then the site doesn't load and eventually I get the error "connection has timed out".

Any ideas?

and I appreciate it

Asked by tyler22 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Lost bookmarks with browser update

Hi My browser updated to latest version 100.0.1 but all my opened tabs are missing. And what is more important all my sync bookmarks are also gone. I can note restore any… (read more)

Hi My browser updated to latest version 100.0.1 but all my opened tabs are missing. And what is more important all my sync bookmarks are also gone. I can note restore any of sync data.

Asked by robert.ryczek 2 years ago

Last reply by FredMcD 2 years ago