Firefox Support Forum

Logged into https://www.expedia.com/ the home page tries to open but a second or two later I see a blank, white screen. I "Turned Enhanced protect off" Expedia page still blank I open GOOGLE and Expedia works perfectly

Dear Support-Team, since a few weeks, I cannot start firefox anymore. I already deinstalled and installed a new downloaded version twice. But it keeps crashing, as soon as I click on the browser icon. Does not start at all. Those are the crash ID's: from 31.05.: bp-9b62d284-cfd8-4ec0-8df1-dae7e0220531 from 11.05.: bp-8612c900-a4c9-4334-93b5-f17890220511 from 09.05. bp-0b6e46a9-a0d0-4951-bd62-5f8fe0220509

Any idea what might cause the problem? Thanks for your help in advance, Kornelia

Every time I turn on my computer Firefox wont open until I open Chrome at leats once, after I open Chrone I have no problem I can close it and continue to work in Firefox, but it is still a weird problem, I have also uninstall and reinstall Firefox several times but it doesnt fix the problem.

I am unable to open firefox and am currently typing from edge (yuck). I believe it is crashing on startup, it does not open when I click on the icon either pinned to my taskbar or through the start menu. I have reinstalled the latest version to no avail. If it is crashing on startup then it is not generating a unique crash report each time; my last report is from last night when the problem started, Crash ID: bp-f8bfbf97-971a-464b-8930-aec7e0220530. Many thanks for any help.

Firefox version 100 was working fine, but after I upgrade to the version 100.+ it only displayed a blank page no matter what website I visited. I downloaded the 101 Beta it worked perfectly. However, when I installed the official release V101 yesterday and it stopped working again. I reinstalled the Beta version 101 and 102, both worked perfectly. Why only the beta version is working, but not the official release version?

Regards,

Hi, since we have installed Version 100 (100.01 or 100.02) we cannot open the Settings or the AddOns / Themes page. Nothing happens. Also the "about:config" dosn`t work. On the other hand, it works fine, when we are in the trobleshoot mode.

We have no policies There is no policies.json Same Prolem in x86 or x64 Version

We have no idea, where the problem can be

Greetings Manfred

Maybe this is a bug report?

Adobe Digital Editions software is used by Archive.org, Open Library, Kobo store, and many other entities to deliver DRM-ed material in the form of .ascm files all named the same "URLLink.acsm" In the past, the download dialog box asked if you wanted to open the file in Adobe Digital Editions or save it to a location.

After the latest update today March 11, Firefox does not allow you to open the files in Digital Editions. It goes directly to "Save to" download location. This is not how the .acsm files are supposed to be handles. They all have the same name and are supposed to be opened into Adobe Digital Editions directly.

In Firefox Settings there is a box for - "Applications

Choose how Firefox handles the files you download from the web or the applications you use while browsing."

However, .acsm files do not appear and typing ".acsm" or the filetype name "Adobe Content Server Message" yields nothing inside this box so I cannot get Firefox to open these files with Adobe Digital Editions.

This is beyond annoying. These files are meant to be opened straight by Adobe Digital Editions. I tested it on Chrome and Chrome lets you open them fine.

Either the "Applications Choose how Firefox handles the files you download from the web or the applications you use while browsing." box functionality needs to be fixed to recognize .acsm filetypes or the previous default functionality of allowing me to choose "Open with Adobe Digital Editions" or "Save to" for this filetype needs to be restored.

If there is some other way to get this functionality back in the most current Firefox version, please advise.

Thanks!

Starting yesterday June 1st web pages started loading very slowly when using Browsec VPN. Today the pages don't load at all. (noticed the latest version 101.0 was released May 31st.)

I'm encountering the same problem using Browsec in Google Chrome but not while using Microsoft Edge

Top of Amazon page doesn't load properly after upgrading to 101.0. Nothing else has changed in my setup, all extensions were checked for updates and nothing updated.

See attached image.

I've been successfully using firefox-esr on Raspbian GNU/Linux 10 on a Raspberry PI 3+.

Today Firefox crashed at startup. I created a new profile and it initially worked, but crashed when signed in to Firefox sync.

When I hold down Shift, Firefox still crashes, before the Troubleshooting popup appears.

Crash ID is bp-8173e68c-dc1c-44ee-bffe-25cd60220604

The firefox-esr APT package version is 91.9.1esr-1~deb10u1+rpi1 armhf

Any suggestions?

i use Firefox as default browser. lately when i try to load words with friend from Facebook on the Firefox browser and if i clear cache. it will not load. i have disabled all ad on several times delete some and yet does not load it does in Chrome and edge o problem but in Firefox i have to hit help reload and disable every thing for it to load I hate to uni stall the app for fear il ill not be able o get it again . this has just started happen in the last few weeks i a sending a snip it for you to see whats wrong in the screenshot you will see what happens so now i can never clear cache ever again on the browser. recently i did a reinstall and refresh of Firefox to see if thayt solves the problem Try and get any advice from zynga it is fruitless and like i said it works with out any extras no add on etc' so why does it do it when i clear cache' i have even tried removing the add ons one by one and changed permission etc

I don't know but I'll say that I've tried using troubleshooting mode, cleared my startup cache, reset the browser and redownloaded the entire application. this happened after I cleared some stuff from my laptop don't know if that has anything to do with it though

Back in 2019 I learned how to set Firefox so that a website opening a new window would always include standard menus (the website could not suppress them). Now I get windows without the menus and controls I need.

I used some combination of 

dom.disable_window_open_feature.menubar

   and

dom.event.contextmenu.enabled

These haven't done the job for over a year now.

How do I do this now?

Thanks in advance, Lawrence

p.s. I note that I run Windows 8.1 (up-to-date), but have a Windows 10 I could use if it would work better there (up-to-date).

Firefox crashes on Windows 10 immediately after launching without even showing the graphical user interface. The same happens when trying to launch firefox from the command line with the "-safe-mode" switch. Interestingly, this behaviour is for a certain user on the machine only. Another user can launch it normally. Tried deleting the profile, re-installing firefox. In the CrashReports folder, there is only a "InstallTime20220519220738" file with 10 bytes size (and an empty "events" folder. The content of the file is just the string "1653942123". Any ideas how to figure out the cause of the crash?

Thanks in advance