Firefox Support Forum

Firefox asked to refresh, as it had kept crashing, I did. I see the 'Old Firefox Data' file, on my desktop, and then followed the instructions to about:profiles. Then I opened the Local Directory, right click and pasted. I then restarted Firefox, and I got nothing back. Help! Thanks!

I read that with version 100 on the Mac there will be some problems with some web pages like my bank can you tell me if this has been fixed or not, if not I don't want to go past version 99. Thanks for all help Michael Whitecotton

Firefox stopped working on me recently, so I had to close it through Task Manager and then reload all my tabs.

However, istead of Firefox doing this it 'refreshed', now all my tabs are gone, and worse still all my saved passwords.

I rely on Firefox remembering these passwords as I can't, how do I get them back? My life is toast without them.

Please help, I need to talk to someone on how to get them back.

Crashes freeze ups Tired of them all day every day. Cache fills up and computer shuts down. 24 Firefox processes ,,, 37 Firefox processes and every one of them is storing history and cookies till the system stops.. Performance section? Worthless. Does not matter what is checked or unchecked,, and NEVER has there appeared a box to choose a limit of 6 or 8 processes.. WTF

Screen readers read the following code as 212.4% instead of reading 2 and then 21.4% each graphic separately -- <svg width="100%" height="100%">

 <g>
      <text dominant-baseline="text-before-edge" y="80" x="607" text-anchor="middle">2</text>
 </g>
 <g>
      <text dominant-baseline="middle" x="605" y="116" text-anchor="middle">12.4%</text>
 </g>

</svg> I'm not sure how to report this issue as a bug. Can you please direct me to the correct procedure.?

ABC (Australia) https://iview.abc.net.au/ No longer plays video. It does on other browsers. I've followed FF advice ive come across by disabeling extentions/add ons, restarted FF but no luck. Also, I've started in safe mode. Also no luck.

I've long used firefox for research using google scholar and science journals to directly import references into endnote. However, since the recent update (firefox v98) direct import of .ris files (endnote) is no longer possible. The only option is to download the file.

There is no option to configure these file extensions in settings, and no prompt asking how to handle them...only where to download.

Please recover this function, as firefox is becoming increasingly unusable (loyal firefox user since 2002).

I'm using Ubuntu 18.04. Developer tools kept popping up so I went into about:config & set everything to false. Now an equally annoying tab keeps opening up asking to enable them. I don't just get this hitting F12. Just like before I disabled, this keeps popping up for seemingly no reason. Guess I'm accidentally doing something with the mouse. I don't have a clue how to use developer tools. Wish I could just wipe it out completely.

We got an alert when opening Firefox on our iMac yesterday suggesting we "refresh" and that bookmarks and saved passwords would not be affected. After the refresh, bookmarks were retained but all passwords wiped out. Further, as we painstakingly looked up or created new passwords on sites and entered them, the usual Firefox alert would come up asking if we wanted to save the new log-in, user name and password on each site, we'd select "yes" and then find none of them saved. Can anyone advise us? We're rebuilding our saved passwords on Chrome now but have had Firefox as out primary browser for over a decade.

So this morning (5/4/2022) I start the computer (desktop) Win 10 Pro, 64 bit and Firefox will not connect.

Checks: I verified that my phone connects to my wireless; I verified that email is connecting; I verified that Chrome is connecting.

I did the following:

I refreshed Firefox -> Firefox will not connect I started Firefox in troubleshoot mode -> Firefox will not connect I uninstalled and then restarted my computer and then reinstalled -> Firefox will not connect

Further, the once working about:config update to reinstate compact menus has no effect (why not test for a mobile OS before expanding the menus...?) Regardless, this secondary for the moment.

What to next is a mystery to me. Firefox has become so troublesome that it is almost not worth it to continue fighting with it.

I use a program called Solver to generate reports and download them in the .xlsx format. After a recent update in Firefox, my downloaded files no longer contain an extension and instead only appear in my download folder as a generic "File".

I've checked and .xlsx files are definitely associated on my computer with Excel. Also when I open the file or later "Always Open Similar Files" they open using Excel no problem.

What's the reason these aren't getting an extension added to them? I've attached a picture where file 1 is what it looks like for a file downloaded using Firefox, file 2 is the same file that is opened at the time of download.

My issue kind of looks like this one and it seems the issue was a bug and the user needed to download a new release of Firefox: https://support.mozilla.org/en-US/questions/1277280

Hi,

In the parameters, I chose to let Firefox ask me every time what to do with PDF files. But, when the window pop up and I click "Open with ... Firefox", the browser download and open with Firefox the PDF instead of only showing it in Firefox. When I set the "Open with firefox" by default in the parameters, Firefox will this time directly open the PDF in the browser instead of downloading it.

Are you aware of this bug ? Is there a solution ?

Thank you very much !

when I go to password manger, why do all the websiters look like this? I'm using the built in one..how can I edit it if I cant read what it is.. thankyou Website address moz-extension://3b4a3f36-7056-4eee-bcb3-2b0838fa07e1

I know firefox version 98.0 changed how downloads work, but I have my settings for downloads set to "Always ask you where to save files" and specifically for PDF files, I have the action set to "Always ask". However, when I click download on a PDF file and then select "open with firefox" as the action option, the file not only opens in the browser, but also gets downloaded automatically without even allowing me to select where. Is this intended behavior? There are lots of times I just want to view a file and not actually download it, and this is quite annoying.

OS: Windows 10 Firefox Version 100.0 Starting this afternoon...

Firefox crashes (completely shuts down) every time I try to print to "Save to PDF" with the Firefox browser page open. I can print a browser page to my local printer, but not to "Save to PDF", even if it is in Troubleshoot Mode and even after Firefox has been refreshed.

Everything on my system is current and updated.

This issue is new.

Any ideas, or other suggestions.

Thank you in advance for your time and assistance on this matter.

Dave

It appears that this question has been asked many, many, many times and yet a clear, concise answer hasn't been provided. How do I change my updates from the beat release channel to standard updates? There should be a simple procedure to do this without a lot of unnecessary information in the answer and ultimately no answer to the question.

How to I alter settings on Firefox so I can download attachments on AOL mail? I can download them on other browsers, the problem is not AOL, it is Firefox. I have tried clearing cache and cookies, disabling enhanced tracking protection. What else can I do?