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Staying in Icloud.com mail

To check my icloud email, I log into icloud.com, enter my password, got through a two step authorization process and ask to stay signed in. I successfully access my emai… (read more)

To check my icloud email, I log into icloud.com, enter my password, got through a two step authorization process and ask to stay signed in. I successfully access my email messages. When opening a message that has a hyperlink, I lose the iclolud connection. The link opens in a new browser window, but when i return to the email I am frequently signed out. Apple support does not know what the issue is; they suggested a different browser. This does not seem to happen with Microsoft Edge - and I don't want to use it.

Thanks for your help David Bartold; dwb0224@icloud.com

Asked by dwb-nena 3 hours ago

Virginmedia

In the last couple of days I've been unable to login to my virginmedia accounts using firefox, all other browers work fine, I can enter details no trouble but as soon as … (read more)

In the last couple of days I've been unable to login to my virginmedia accounts using firefox, all other browers work fine, I can enter details no trouble but as soon as I press the blue button on their page nothing happens, cleared cookies and data for virgin but didnt help.

Asked by mwck64 15 hours ago

Last reply by Paul 4 hours ago

recapcha doesnt wor last version firefox

Hello, since the latest version of Firefox, as always, it breaks now if I want to enter instantgaming or it does not enter no matter how much I click on enter or in kingu… (read more)

Hello, since the latest version of Firefox, as always, it breaks now if I want to enter instantgaming or it does not enter no matter how much I click on enter or in kinguin.net, when it asks me for the recapcha, it stays in an infinite loop and does not show the images. .

I have done safe mode and installed firefox from 0 and nothing, it is tedious that at this point a browser that has been having this type of problems for years because in opera, edge they do not give me these errors, it is tiring to always have to have a browser that fails due to anything.

I look forward to your help, thank you

Asked by kire 1 day ago

Last reply by Paul 4 hours ago

A website's verification code box was one digit too small.

A website's verification code box was one digit too small. Had to use another browser to complete the verification. The website is http://www.ssa.gov I never had this pr… (read more)

A website's verification code box was one digit too small. Had to use another browser to complete the verification. The website is http://www.ssa.gov

I never had this problem before.Specifically, the last digit in the verification code code not enter the box.

Asked by flyingwombat 10 hours ago

Last reply by cor-el 5 hours ago

recaptcha problem

Until yesterday everything was fine. I was able to complete recaptcha. But when I tried searching something today, I couldn't do it because of the recaptcha. It was stuck… (read more)

Until yesterday everything was fine. I was able to complete recaptcha. But when I tried searching something today, I couldn't do it because of the recaptcha. It was stuck on infinite loading. Every website I visited the problem was there. I tried fixing it from the tips I found in the forum here but nothing seems to work. I was frustrated. Then I tried Brave browser and it was working. Please help me fix this problem. Thank you.

Asked by MOVIE BOSS 2 days ago

Last reply by cor-el 5 hours ago

Autofill login password, 2-factor codes

Unlike Safari, Firefox doesn't autofill passwords or 2-factor codes. Please implement these features or tell me how to get them to work. MacOS 14.4.1 Thank you, Steve … (read more)

Unlike Safari, Firefox doesn't autofill passwords or 2-factor codes. Please implement these features or tell me how to get them to work. MacOS 14.4.1 Thank you, Steve

Asked by stronick 6 hours ago

Autofill passwords/TF codes

Unlike Safari, Firefox doesn't autofill passwords or 2-factor codes. Please implement these features or tell me how to get them to work. MacOS 14.4.1 Thank you, Steve … (read more)

Unlike Safari, Firefox doesn't autofill passwords or 2-factor codes. Please implement these features or tell me how to get them to work. MacOS 14.4.1 Thank you, Steve

Asked by stronick 6 hours ago

websites won't load on Firefox

I have used Firefox for many, many years and have always loved it. Recently, it stopped loading some websites. I have read and tried everything I have read and still ca… (read more)

I have used Firefox for many, many years and have always loved it. Recently, it stopped loading some websites. I have read and tried everything I have read and still can't fix the problem. I have to switch to Edge to load the sites. I am tearing my hair out trying to get this fixed, but I will have to use other browsers if this doesn't get cleared up. Some sites load and most don't, but there is no rhyme nor reason to what it loads and what it doesn't. I do not have a great deal of tech know-how and cannot seem to fix this according to my research. I get no "error" messages except that the page can't load. Please help. I would hate to have to learn another browser.

Asked by Susan 7 hours ago

Google Images using Firefox

Please help. I have always been able to access Google Images when using my Firefox browser. Now I only get a limited few. For example if I am searching for images of Ceda… (read more)

Please help. I have always been able to access Google Images when using my Firefox browser. Now I only get a limited few. For example if I am searching for images of Cedar Waxwings (a bird) I only see a limited amount of images and the word "Store" keeps showing up. Please tell me how to restore my otherwise satisfying experience of access all IMAGES. Thanks.

Asked by Craig Altobello 7 hours ago

Icon of Firefox Multi-Account Containers won't show up on top of screen

Hi, I've been trying to get the Multi-Account Containers Add On to work on my computer for quite some time. Would be very handy for me. When I add the Add On to my browse… (read more)

Hi, I've been trying to get the Multi-Account Containers Add On to work on my computer for quite some time. Would be very handy for me. When I add the Add On to my browser the icon on the top right of the screen just won't show up. Don't know what I've been doing wrong...? How can I access the container settings someway else? I've made changes to my FF settings in regards to privacy via the recommendation from Sun Knudsen but don't really see an issue here. Thanks in advance!

macOS 10.15.7, Firefox 125.0.3

Asked by Chrstph 7 hours ago

Yahoo email

When we log into our Yahoo email, there's a small triangle (see screen shot) next to the padlock on the address bar that says "connection not secure". Not sure what to … (read more)

When we log into our Yahoo email, there's a small triangle (see screen shot) next to the padlock on the address bar that says "connection not secure".

Not sure what to do to get rid of it.

Asked by pbcb8835 2 days ago

Last reply by zeroknight 8 hours ago

Sound continues to play after pressing the back button when watching videos

Windows 10 Home 22H2 Firefox 125.0.3 For quite awhile I have had an intermittent problem when watching YouTube videos. To watch a video I right click on it and sele… (read more)

Windows 10 Home 22H2 Firefox 125.0.3

For quite awhile I have had an intermittent problem when watching YouTube videos. To watch a video I right click on it and select "open link in new window". If I just click on the video to watch it, the main page may reload when I click on the back arrow and some of the videos I was interested in are no longer displayed. Sometimes my touchpad doesn't recognize the right click and opens the video in the current window. After it starts playing, if I click the back arrow, the video returns to the previous page (which may be reloaded), and sometimes the audio from the video keeps playing, so I have audio for a video that is no longer visible. When this happens, if I click on another video, the audio from both are played. Today I had the same thing happen when I was streaming a TV program from the Spectrum website.

1. If I click on a YouTube video from the main page, should the main page be rebuilt when I click on the back arrow? 2. How do I resolve the audio continuing to play problem? i don't know if this is a Firefox problem but I have no idea where to start to fix it.

Asked by taherte 1 day ago

Last reply by zeroknight 8 hours ago

recaptcha

Today May 1, I noticed that any website that shows a recaptcha checkbox, including the google recaptcha demo (https://www.google.com/recaptcha/api2/demo) only shows an in… (read more)

Today May 1, I noticed that any website that shows a recaptcha checkbox, including the google recaptcha demo (https://www.google.com/recaptcha/api2/demo) only shows an infinite spinner in firefox v125.0.3. I've tried the same sites in chrome and edge and the recaptcha works fine. In FF, I have cleared my cache, disabled tracking protection, disabled anti-virus and tried troubleshooting mode - still get the infinite spinner. Last week, I had no problems with recaptcha.

Asked by bill340 1 day ago

Last reply by jscher2000 - Support Volunteer 8 hours ago

default startup page keeps changing

The attached photo shows the startup page that appeared today, yesterday that page had 12 of my most frequent websites loaded in place of the ones you see now. This page … (read more)

The attached photo shows the startup page that appeared today, yesterday that page had 12 of my most frequent websites loaded in place of the ones you see now. This page keeps changing on me and it's infuriating to have to remake it every few months.

What is going on??

AB

Asked by AB 10 hours ago

Last reply by zeroknight 9 hours ago

Firefox Taskbr

All, I asked about pinning files (html) or sites to the Firefox taskbar and got this entry form you system: https://support.mozilla.org/en-US/questions/1347219 I knew … (read more)

All,

I asked about pinning files (html) or sites to the Firefox taskbar and got this entry form you system:

https://support.mozilla.org/en-US/questions/1347219

I knew that answer was total BS as I already had 3 items in the Firefox taskbar So I did a quick test and all that is needed is to drop a file into the Firefox taskbar is to drag & drop it there.

I tried 1.) A file short cut from the desktop, 2.) A site from another FF open tab, 3.) a file from W: File manager, L: Dolphin and all were successful.

So I'm guessing this is such an old post, saying "not" possible, so should be deleted!

Cheers!

TBNK

Asked by tbotnik 11 hours ago

Last reply by zeroknight 9 hours ago

Scrambled Text and Icons

Strange issues 125.0.3 Installed and I am getting scrambled text and some icons. When I check logs from my server the text is unreadable, if I try Edge or another browser… (read more)

Strange issues 125.0.3 Installed and I am getting scrambled text and some icons. When I check logs from my server the text is unreadable, if I try Edge or another browser, all is well. I included a sample log file.

I am also experiencing strange icons in google maps (see image). Those are supposed to be the road number markers, this also works correctly in Edge and other browsers.

Asked by Tim Smith 11 hours ago

Last reply by zeroknight 9 hours ago

Can't access tiktok.com

Having an issue going to TikTok.com I see the emblem when typing in the website then it goes to the message shown in the screen shot? I can get to it when using a privat… (read more)

Having an issue going to TikTok.com I see the emblem when typing in the website then it goes to the message shown in the screen shot? I can get to it when using a private window though. Thank you for any help.

Asked by Curt Howe 11 hours ago

Last reply by zeroknight 9 hours ago

Firefox extremely slow to load pages or connect to Web sites after startup - Follow-Up

I see my original question is now archived at https://support.mozilla.org/en-US/questions/1380948#question-reply I never closed it because I didn't know if my last proc… (read more)

I see my original question is now archived at https://support.mozilla.org/en-US/questions/1380948#question-reply I never closed it because I didn't know if my last process could really fix the issue. It didn't, not always. Over the years, there have been times when the issue would still pop up, but not as often as before (2022 and earlier).

I have a feeling that during an issue, FF is having difficulty setting up shop after starting up. Consequently, it is spending more time before it could become prepared to connect to the Net. I've come up with another "solution," which is deleting (or moving out) xulstore.json in the profile folder after exiting or before starting FF. You can create a batch command or script to execute the process.

So far, FF is connecting immediately after startup.

Asked by mobilesuit 2 weeks ago

Last reply by zeroknight 12 hours ago