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  • Archived

Chrome works but Firefox doesn't

Firefox fully updated for fully updated Windows 10 21H2 on HP Envy, 16 GB ram, Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz 3.40 GHz. Only trouble known is that suddenly FF… (read more)

Firefox fully updated for fully updated Windows 10 21H2 on HP Envy, 16 GB ram, Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz 3.40 GHz. Only trouble known is that suddenly FF would not operate the Ancestry.com properly after years of everything operating just fine there. Finally swapped browsers to Chrome. That works 100% ok. My problem is that I want to use Firefox not Chrome.

Asked by m2014rust 1 year ago

Last reply by Terry 1 year ago

  • Archived

When I go to settings/General/Default Zoom if I check zoom text only, on my facebook page why does it enlarges the the images & have no effect on the text?

When I go to settings/General/Default Zoom if I check zoom text only, on my facebook page why does it enlarges the the images & have no effect on the text? If I use t… (read more)

When I go to settings/General/Default Zoom if I check zoom text only, on my facebook page why does it enlarges the the images & have no effect on the text? If I use the device settings +/- to reduce the the image I can get the font to a readable size but text on the left & right side of the page are still gone from the viewing area. Increasing obviously has no better results.

OK, I just tried unchecking zoom text only and it restored it to normal. I'm glad it's back to where was but the way it's listed in the setting seems confusing. If I check "zoom text only" that is the outcome I would expect,

When I first searched for help it returned 0 results, which is why I am posting it.

Asked by dherrle 1 year ago

Last reply by cor-el 1 year ago

  • Archived

HTTP protection just stopping my browsing.

I don't think HTTP protection is breaking the internet for me but it's just not letting me access my bookmarks! Either fix the problem for me or give me a link to go to! … (read more)

I don't think HTTP protection is breaking the internet for me but it's just not letting me access my bookmarks! Either fix the problem for me or give me a link to go to! Thank you! I click on a bookmark then blocks my access.

Asked by Mike A 1 year ago

Last reply by Terry 1 year ago

  • Archived

why can't enchanted tracking protection be disable in about:config turn on FALSE DOES NOT WORK??? I'm 68 I can't keep turning it off to type in passwords I pay my bills online. I have Malwarebytes for protection.

why can't "enchanted tracking protection" be disable in about:config. I changed it to FALSE DOES NOT WORK??? I'm 68, I can't keep turning it off to type in passwords. I p… (read more)

why can't "enchanted tracking protection" be disable in about:config. I changed it to FALSE DOES NOT WORK??? I'm 68, I can't keep turning it off to type in passwords. I pay my bills online. I have pay Malwarebytes for protection. It should be optional, not shoved on us. Jazz

Asked by jazzapia1 8 months ago

Last reply by zeroknight 8 months ago

  • Archived

Mozzilla tracking cookies

I have an older version of FF (V. 55) and am trying to find a way to transfer all my windows/tabs that I accumulated using the old "Tab Groups". Any help on this one als… (read more)

I have an older version of FF (V. 55) and am trying to find a way to transfer all my windows/tabs that I accumulated using the old "Tab Groups". Any help on this one also greatly appreciated.

None of the screens that I see re. "Strict Tracking"in the support pages work when I try them on my version. I want to change my tracking to "strict", but cannot find out how. Also, I see hundreds of trackers esp. every time when I have to use Google since that is the only one w/ which a few sites can deal. I am attaching a screenshot of the daily Adaware tracking cookie search that I schedule. If I had gone to Google, the difference would be that there would be hundreds, even from a short single visit w/ Google in the file name.

Any help re. either of these these two matters would be greatly appreciated. Wolfgang

Asked by Wolfgang 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

How to separate Firefox taskbar window from pinned icon on Windows 8 Pro?

So, back in the days when I installed Firefox, it would automatically pin it to the taskbar. When I opened Firefox, the newly-opened Firefox window appeared separated fro… (read more)

So, back in the days when I installed Firefox, it would automatically pin it to the taskbar. When I opened Firefox, the newly-opened Firefox window appeared separated from the pinned icon in the taskbar. I liked this because it allowed me to open new windows faster. Now, I had to uninstall and re-install Firefox (the last version as of today) because of some problem. Now, this separation no longer occurs. If I open Firefox, the opened window and the pinned icon in the taskbar become the same thing. How can I fix this?

I am using Windows 8 Pro btw.

I attached a screenshot to show how it looks like.

Asked by King Massen 1 year ago

Last reply by TechHorse 1 year ago

  • Archived

Help needed for a pensioner who doasn't understand

Can someone please help solve this problem. Why am i getting this message below The site concerned is FamilySearch which i have bee using for some years. I am a pensioner… (read more)

Can someone please help solve this problem. Why am i getting this message below The site concerned is FamilySearch which i have bee using for some years. I am a pensioner who doesn't know much about computers.

Attention: This site does not support the current version of your web browser. To get the best possible experience using our website we recommend that you upgrade to a newer version or install another browser

Asked by bevanrichardson 1 year ago

Last reply by Terry 1 year ago

  • Archived

closing tabs but task manager still has them open

I will open a few tabs, then close some then open more , then everything slows down, I go to task manager and see that many tasks are still open under Firefox I want tab… (read more)

I will open a few tabs, then close some then open more , then everything slows down, I go to task manager and see that many tasks are still open under Firefox

I want tabs to close ( end process) when I close them

So now I manually 'end process' and the machine resumes speed

How do I get firefox to End Process when tabs are closed

this is w 8.1, don't know what version of firefox, pretty recent

this is firefox mozilla, as best I understand, not that I know why these two are always paired

tx

Asked by martin001 1 year ago

Last reply by Terry 1 year ago

  • Archived

fixing settings

in the autoplay box in settings my allow camera and microphone is showing but there is nothing typed in the box e.g. facebook. how do i get facebook typed in there becaus… (read more)

in the autoplay box in settings my allow camera and microphone is showing but there is nothing typed in the box e.g. facebook. how do i get facebook typed in there because when i use facetime on facebook, i cannot hear or see anyone even though both my camera and microphone are on

Asked by gailanne1 1 year ago

Last reply by Terry 1 year ago

  • Archived

autoplay block does not work

Hi i connect on this website:https://www.online-tech-tips.com/computer-tips/how-to-remove-default-microsoft-apps-in-windows-11-10/ and the videos play automatically with… (read more)

Hi i connect on this website:https://www.online-tech-tips.com/computer-tips/how-to-remove-default-microsoft-apps-in-windows-11-10/

and the videos play automatically with the autoplay block on firefox, thank you for your help god bless.

Asked by loceanworld 1 year ago

Last reply by Terry 1 year ago

  • Archived

Mozilla browser not working anymore for my online banking

Not exactly sure why but the browser is no longer working for my banking. I first noticed it a week ago when I tried to log in and then ended up calling the bank tech sup… (read more)

Not exactly sure why but the browser is no longer working for my banking. I first noticed it a week ago when I tried to log in and then ended up calling the bank tech support. They told me to use google chrome instead. I have been using Firefox for years and never had a problem. After researching for latest update changes, I tried changing the settings to allow cookies for the session for the bank but this did not work either. Any idea why this is happening? Thank you. Tony.

Asked by tony.koukounas 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Unable to log in to quora from GMail notifications on Firefox

Unable to log in to Quora from GMail notifications on Firefox. While I can log in directly to Quora from Firefox, when I click on notification received on G Mail, I inev… (read more)

Unable to log in to Quora from GMail notifications on Firefox. While I can log in directly to Quora from Firefox, when I click on notification received on G Mail, I inevitably get the message, "something went wrong. Try again later" I need to get to Quora directly from G Mail. Please help.

Asked by suchindranath 6 months ago

Last reply by cor-el 6 months ago

  • Archived

clearing history

If clearing history & deleting everything, wouldn't i lose items i want to keep ? I usually go through, deleting one item at a time, so as not to lose everything… (read more)

If clearing history & deleting everything, wouldn't i lose items i want to keep ? I usually go through, deleting one item at a time, so as not to lose everything. This can take awhile ! What am I doing wrong ? I really like Firefox, by the way. I feel 'safe' using it, like the features, just everything about it !

Asked by Sunflower44 1 year ago

Last reply by cor-el 1 year ago

Lost tabs - no current support text solves the issue - no sessionstore.jsonlz4 ever appears

Ok, I've resolved this in the past, several version of Firefox ago, under windows. Firefox crashes silently, open it again and no tabs are restored. Open firefox again a… (read more)

Ok, I've resolved this in the past, several version of Firefox ago, under windows. Firefox crashes silently, open it again and no tabs are restored. Open firefox again and look in recently closed windows and the one with my tabs is not there, only little utility windows that are popped up when I log in at the coffee shop, so my recently closed windows are overwritten with windows with no tabs.

So I go to my profile sessionstore-backups folder and copy it to the desktop. I have 6 files, previous.jsonlz4, recovery.baklz4, and recovery.jsonlz4 at around 8 megs in size. I copied each to the folder one level up and renamed them sessionstore.jsonlz4, and each time restarted firefox. All that opens is a blank tabbed firefox window.

There was never an existing sessionstore.jsonlz4 file anywhere I could find, even with firefox closed, this file never appears anywhere I could find it. Searching files with Windows was also unsuccessful.

I feel like I have captured the files with my tabs, based on the date modified, several were from before the crash. Why can't I find a working tutorial on how to restore my tabs? Nothing I've found on the support site works though I follow the directions exactly.

Thanks

Asked by bikenrightnow 4 months ago

Last reply by cor-el 4 months ago