Firefox Support Forum

Around 11/26/2022 I guess Firefox updated? Afterward every time I launch Firefox it opens two tabs and goes to the first time user welcome setup. No matter what is changed it will not save and repeats this action again at next start up.

How do I fix this problem? Thank you for your time.

Victor

I often use microphone and camera through Firefox, but today while trying to establish voice chat usual website doesn't ask for permission to use microphone. Microphone icon is visible in adress field but it's inactive and clicking on it doesn't do anything. I tried chrome browser and everything is fine there so it's not microphone's fault.

I have no idea what changed or how to fix it. Please help!

Video playback stutters in Firefox and Firefox Nightly but not in an external player (mpv) or Edge. Hardware acceleration on/off makes no difference. Using the latest Radeon driver 22.11.2. Most noticeable during slow pan like this https://youtube.com/clip/Ugkx7jP_XuVB7i-O6ljGHQ_NjPmEakzvD7yM

The video playback stuttering isn't new but I only stated looking into it now. No idea how long it's been like this. At first I thought it might be caused by running my monitors at true 120Hz and 60Hz instead of a fractional framerate but then the stuttering should be visible on other apps too. Switching to a fractional 60 didn't change anything in Firefox.

incoming streams are unusable, bloats RAM to max, pegs CPU at 100% even when stream is at 144p. ongoing issue for over a year. Tried different cache settings or no cache. No fix

FF v107.0 MX Linux

[code] System: Kernel: 4.19.0-22-amd64 x86_64 bits: 64 compiler: gcc v: 8.3.0

          parameters: BOOT_IMAGE=/boot/vmlinuz-4.19.0-22-amd64 
          root=UUID=<filter> ro libata.force=noncq 
          libata.force=3.0G libata.force=noncq libata.force=3.0G 
          Desktop: Xfce 4.14.2 tk: Gtk 3.24.5 info: xfce4-panel wm: xfwm 4.14.0 vt: 7 
          dm: LightDM 1.26.0 Distro: MX-19.4_x64 patito feo May 31  2020 
          base: Debian GNU/Linux 10 (buster) 

Machine: Type: Desktop Mobo: ASUSTeK model: M4A785-M v: Rev X.0x serial: <filter>

          BIOS: American Megatrends v: 1101 date: 11/20/2012 

CPU: Info: Dual Core model: AMD Athlon II X2 B26 bits: 64 type: MCP arch: K10

          family: 10 (16) model-id: 6 stepping: 3 microcode: 10000C8 cache: L2: 2 MiB 
          flags: lm nx pae sse sse2 sse3 sse4a svm bogomips: 12857 
          Speed: 800 MHz min/max: 800/3200 MHz Core speeds (MHz): 1: 800 2: 1900 
          Vulnerabilities: Type: itlb_multihit status: Not affected 
          Type: l1tf status: Not affected 
          Type: mds status: Not affected 
          Type: meltdown status: Not affected 
          Type: mmio_stale_data status: Not affected 
          Type: spec_store_bypass status: Not affected 
          Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization 
          Type: spectre_v2 
          mitigation: Retpolines, STIBP: disabled, RSB filling, PBRSB-eIBRS: Not affected 
          Type: srbds status: Not affected 
          Type: tsx_async_abort status: Not affected 

Graphics: Device-1: NVIDIA GT218 [GeForce 8400 GS Rev. 3] vendor: eVga.com. driver: nvidia

          v: 340.108 bus-ID: 01:00.0 chip-ID: 10de:10c3 class-ID: 0300 
          Device-2: Logitech B525 HD Webcam type: USB driver: snd-usb-audio,uvcvideo 
          bus-ID: 1-6:3 chip-ID: 046d:0836 class-ID: 0e02 serial: <filter> 
          Display: x11 server: X.Org 1.20.4 compositor: xfwm4 v: 4.14.0 driver: loaded: nvidia 
          display-ID: :0.0 screens: 1 
          Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x286mm (20.0x11.3") 
          s-diag: 583mm (23") 
          Monitor-1: VGA-0 res: 1920x1080 hz: 60 dpi: 102 size: 476x268mm (18.7x10.6") 
          diag: 546mm (21.5") 
          OpenGL: renderer: GeForce 8400GS/PCIe/SSE2 v: 3.3.0 NVIDIA 340.108 direct render: Yes 

Audio: Device-1: AMD SBx00 Azalia vendor: ASUSTeK M4A785TD driver: snd_hda_intel v: kernel

          bus-ID: 00:14.2 chip-ID: 1002:4383 class-ID: 0403 
          Device-2: NVIDIA High Definition Audio vendor: eVga.com. driver: snd_hda_intel 
          v: kernel bus-ID: 01:00.1 chip-ID: 10de:0be3 class-ID: 0403 
          Device-3: Logitech B525 HD Webcam type: USB driver: snd-usb-audio,uvcvideo 
          bus-ID: 1-6:3 chip-ID: 046d:0836 class-ID: 0e02 serial: <filter> 
          Sound Server-1: ALSA v: k4.19.0-22-amd64 running: yes 
          Sound Server-2: JACK v: 1.9.12 running: no 
          Sound Server-3: PulseAudio v: 12.2 running: yes 

Network: Device-1: Ralink RT5392 PCIe Wireless Network Adapter driver: rt2800pci v: 2.3.0

          modules: wl port: dc00 bus-ID: 02:00.0 chip-ID: 1814:5392 class-ID: 0280 
          IF: wlan0 state: up mac: <filter> 
          Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
          vendor: ASUSTeK M4A785TD driver: r8169 v: kernel port: e800 bus-ID: 03:00.0 
          chip-ID: 10ec:8168 class-ID: 0200 
          IF: eth0 state: down mac: <filter> 

Drives: Local Storage: total: 126.71 GiB used: 103.07 GiB (81.3%)

          SMART Message: Unable to run smartctl. Root privileges required. 
          ID-1: /dev/sda maj-min: 8:0 vendor: Crucial model: CT120BX500SSD1 size: 111.79 GiB 
          block-size: physical: 512 B logical: 512 B speed: <unknown> type: SSD 
          serial: <filter> rev: R013 scheme: MBR 
          ID-2: /dev/sdb maj-min: 8:16 type: USB vendor: Lexar model: USB Flash Drive 
          size: 14.92 GiB block-size: physical: 512 B logical: 512 B type: SSD serial: <filter> 
          rev: 8.07 scheme: MBR 
          SMART Message: Unknown USB bridge. Flash drive/Unsupported enclosure? 

Partition: ID-1: / raw-size: 18.55 GiB size: 18.09 GiB (97.52%) used: 12.98 GiB (71.7%) fs: ext4

          dev: /dev/sda4 maj-min: 8:4 
          ID-2: /home raw-size: 87.38 GiB size: 85.45 GiB (97.80%) used: 80.84 GiB (94.6%) 
          fs: ext4 dev: /dev/sda3 maj-min: 8:3 

Swap: Kernel: swappiness: 15 (default 60) cache-pressure: 100 (default)

          ID-1: swap-1 type: partition size: 2.93 GiB used: 524 KiB (0.0%) priority: -2 
          dev: /dev/sda2 maj-min: 8:2 

Sensors: System Temperatures: cpu: 37.0 C mobo: 48.0 C gpu: nvidia temp: 49 C

          Fan Speeds (RPM): cpu: 3229 case-1: 2327 gpu: nvidia fan: 40% 
          Power: 12v: 12.52 5v: N/A 3.3v: 3.31 vbat: N/A 

Repos: Packages: note: see --pkg apt: 2981 lib: 1586 flatpak: 0

          No active apt repos in: /etc/apt/sources.list 
          Active apt repos in: /etc/apt/sources.list.d/airvpn-stable.list 
          1: deb http://eddie.website/repository/apt/ stable main
          Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list 
          1: deb http://deb.debian.org/debian/ buster-updates main contrib non-free
          Active apt repos in: /etc/apt/sources.list.d/debian.list 
          1: deb http://deb.debian.org/debian/ buster main contrib non-free
          2: deb http://deb.debian.org/debian-security/ buster/updates non-free contrib main
          3: deb http://deb.debian.org/debian/ buster-backports non-free contrib main
          Active apt repos in: /etc/apt/sources.list.d/megasync.list 
          1: deb [signed-by=/usr/share/keyrings/meganz-archive-keyring.gpg] https://mega.nz/linux/repo/Debian_10.0/ ./
          Active apt repos in: /etc/apt/sources.list.d/mx.list 
          1: deb http://mirror.its.dal.ca/mxlinux/mx/repo/ buster main non-free
          Active apt repos in: /etc/apt/sources.list.d/skype-stable.list 
          1: deb [arch=amd64] https://repo.skype.com/deb stable main
          Active apt repos in: /etc/apt/sources.list.d/slack.list 
          1: deb https://packagecloud.io/slacktechnologies/slack/debian/ jessie main
          No active apt repos in: /etc/apt/sources.list.d/spotify.list 
          No active apt repos in: /etc/apt/sources.list.d/various.list 

Info: Processes: 244 Uptime: 23h 27m wakeups: 2 Memory: 7.79 GiB used: 3.82 GiB (49.0%)

          Init: SysVinit v: 2.93 runlevel: 5 default: 5 tool: systemctl Compilers: gcc: 8.3.0 
          alt: 8 Shell: quick-system-in default: Bash v: 5.0.3 running-in: quick-system-in 
          inxi: 3.3.06 

/code

I looked for info on "how to save a window". Googling got me to : https://support.mozilla.org/bm/questions/941808

a. That article is out of date. And, like so many, IT DOES NOT STATE TO WHAT VERSIONS OF FIREFOX IT APPLIES. That is nuissance, considering how often Firefox changes.

b. That article also states to right click and tab and use "Bookmark All Tabs". There is no such right click option. (ff v107.1)

Useless, out-of-date articles should not be archived when they become obsolete. Or, they should be archived with an indication that they no longer apply.

c. How do I save a window?

Twitter Video Streaming in Firefox on an older computer (Windows 7) does not work. The videos don't play (just audio). I logged into my same Twitter account on Chrome on the same computer and Twitter video streaming worked perfectly. Please fix the disparity.

Hello,

In my newsletter subscription options, I did NOT checked the "Firefox Account Tips" option but I keep receiving mail saying this : "You're receiving this email because [edited] @gmail.com has a Firefox account and is subscribed to Firefox Account Tips."

Could you please fix this issue so that I don't receive these mails anymore ?

Thank you in advance,

Mikael

I enabled switch to tab for google calendar but now I can't get it to stop. I found this https://support.mozilla.org/en-US/questions/1272327 and opened the pad lock and removed the switch to tab permission. But it is still doing it. I also tried going into the site settings and permissions and there the "Switch to this tab" is set to the default of Always Ask. I even tried blocking all notifications on the site but it's still switching to it and it gets really annoying.

I suspect that my bank tried to show a verification pop-up while I was on a third-party site, and because pop-ups were disabled the third party rejected my request. My question is:

How much of my bank's website address do I need to put in the "Allowed Web Sites - Pop-ups" edit box, seeing as I wasn't on that website at the time. Would "https://name-of-bank.com" be sufficient? Or, are wildcards allowed in the URL?

Since the last Firefox update, my logins are no longer saved from one session to the next...and neither are my devices, even when I specifically give the site permission to save the current device. I have to log in to most sites (email, bill pay, etc.) every single time, and in most cases the site insists on sending me a text or an email to verify it's me. This is entirely new behavior since the last update, and I can't figure out how to get around it. Suggestions??

Whenever I open Firefox, there are some sites that are opened itself. This is very annoying. Everytime I have to close all that tabs.

Kindly tell me how can I avoid this annoying thing. Else I have to switch to another browser.

Thanks

Hello, We don't want private browsing icon in the start menu. How can we prevent installation of Firefox private browsing icon in startup menu? That icon is linked through another shortcut in the C:/Users/.../AppData/Roaming/Microsoft/Windows/Start menu/ Programs/ to the private_browsing.exe

Thanks, Dmitri

Windows 10 Firefox 107 & Firefox107.1

I've recently been having troubles playing videos on Firefox.

My school website uses Vimeo embeds, but recently when I've put the videos in fullscreen, after 4-5 seconds it stops responding. The video freezes but the audio continues, and the controls don't come up when I move the mouse. I can press ESC to exit fullscreen, but the controls are still gone and the audio keeps playing. Then after a few more seconds I get the warning "This page is slowing down Firefox, to speed up your browser stop this page".

If I don't use fullscreen but instead zoom in on the page, it also freezes. If I try the same things with Edge it does not freeze. I also made sure that it was only affecting Vimeo videos, by testing with other platforms and other vimeo links.

I found previous reports of this issue, but all of them were either on Linux, or it was an issue with flash player, which is not relevant anymore.

Not quite sure how to debug this but I would be happy to provide further info. It's really important that it works again :/ Thanks in advance!

My repro steps: 1. Find a video on https://vimeo.com/watch 2. Play it and enter fullscreen 3. Wait around 6 seconds

This only happens on the Firefox Browser, Chrome and Edge are fine. Whenever I go to sign into my Groupon Merchant page, I get an "Access Denied" message. All the info on your support page shows there are solutions, but access to those solutions are not possible. Solutions online are years old and of no help. I am running the latest version of firefox.

As the title says, after update 107.01, passwords work in autofill, but I cannot see them when I go to "passwords" in the menu... The passwords page is just blank... Any help would be appreciated!

Hey there!

We have problems with our OAuth authentication in Firefox. There are 4 calls happening (3 Redirects).

- Call To Login - Call To Authorize Endpoint - Call To Client SignIn - Call To Client Homepage

The expected behavior would be

Login (302) -> Authorize (302) -> Client SignIn (302) -> Client Homepage (200)

This works in a few tested browsers. In Firefox the first three calls appear simultaneously without a status code in the network tab and the page keeps loading. After about 75 Seconds the page loading stops and the three status codes (302, 302, 302) appear. But the fourth request is missing in the network tab. (See attached images - Firefox is dark, Chrome is white)

I have redacted HAR files of both Firefox and Chrome if that helps.

Any idea why Firefox behaves like that?

Thank you for helping! Best, Chris