Firefox Support Forum

I was watching Youtube when my audio suddenly cut out. My speakers are fine - audio on other browsers or on local videos work perfectly fine.

I've tried refreshing Firefox and clearing cache, but neither of these work.

When Firefox is launched to maximized, the Windows Taskbar does not display when the Taskbar is set to Hide. Firefox takes over the entire screen. When I use two monitors and Firefox is on the second monitor it the toolbar is visible.

How can I stop this from occurring?

Hello,

I noticed past few months I'm getting this message from cloudflare after using certain websites while using Firefox on Desktop. I have refresh Firefox every time this happens I tried disabling my adblockers, lowering settings, and disabling my Pi-Hole the issue still persists. Does anyone know what the issue might be or someone else experiencing this?

When I doubleclick an image in Azure DevOps, it's supposed to open fullscreen in a popup/tab. That popup opens, and immediately closes afterwards.

How do I fix this?

Popups are explicitly allowed on this site, but it doesn't make a difference. I have tried turning off content blockers, and changing between strict and standard privacy settings.

I don't really want to go on a wild goose chase and try a billion different things. Rather, I'd like to know how to diagnose this. So how can I know what mechanism is responsible for closing the popup. This will allow me to narrow my diagnosis a great deal.

It would also help to know how I can 100% prevent anything other than the user from being able to close a tab. Just to test what happens inside that popup. Because how can I know what's going on in a popup that lives for a few milliseconds? I'm not that fast.

New to Firefox...downloaded on Iphone, and started moving articles from chrome readling list to firefox. BUT, it's not syncing on my ipad or my desktop (pc). I scanned the QR code with my phone, but it says I need to do it through the app (which I am).

I'm switching because chrome keeps crashing. The biggest thing I use it for is when I see an article I want to read later, I can add on my phone, and it shows up on my laptop, pc, and Ipad. I'm sure firefox does the same?

PS: I'm very much not a computer person, so please dumb down for me :)

All YouTube videos get me the following page, none of them will load. If I open them in a private window, they load just fine. I've tried clearing cache, disabling hardware acceleration, resteing Firefox (only works for a day or two, then same issue) and nothing.

hello

tried to fix this by using trouble shoot mode and then refreshed now can't load anything and crashes what do i do?

some web pages not fully loading without refreshing or go back 1 page and forward again Firefox 117.0.1 [20230912013654] installed 9/12/23 also running adguard adblocker 4.1.57 disabled it to test did not solve

not sure if related but hiccups on pages that auto refresh (happened over weekend) just manually refreshed

thank u m

Every day I have to work and use my pinned tabs. But now, they disappear every time Firefox restarts, notwithstanding that your settings indicated Firefox will reopen all tabs on the next session. Why? Where I live there are blackouts every day, especially during the night. So I have to close all my programs, turn off my computer, and restart it early in the morning in order to work. Please turn back to reopen pinned tabs every time Firefox reopens!

I use doxy me for telehealth. Recently my clients have been having audio issues, hearing their voice echo back when using telehealth. Doxy said it is the Firefox browser. They have had reports from other users of Firefox, that since the most recent update, people have had audio issues with echos when talking. They suggested I not use Firefox as a browser when working with Doxy me. Is there anyway this can be corrected or will I have to switch to Chrome as my go to browser?

what is wrong with Firefox? Just within the last 7 days, I got probably 5+ updates. Its like every other day firefox gets an update! & most updates keep breaking things. Ublock origin used to work perfectly, now that keeps on breaking. Other extensions became buggy! Whats wrong with firefox?

The amount of space for Cached Web Content is still restricted to 1GB.

Since the time they have introduced to clear cache size this size is still the same. I reported this to firefox that in these modern age and introduction of heavy sites and faster pc there is a need to increase this cache size of firefox to atleast 10gb.

Within a day this cache size of 1gb gets filled fast and then every day i have to clear cache all the time.

Why cant firefox make necessary changes which is so back

Dear Firefox Support,

as an Manager Service Provider I use Firefox on a daily basis to access our management platforms. Just recently one of our providers launched an new platform to submit supporttickets, get information and sorts.

The issue I am facing is the following:

• start Firefox in Normal Mode
• login URL is https://me.n-able.com/s/sso-login
• upon entering my credentials and 2FA (which are 100% correct) I am presented with an error from SalesForce stating 'We can’t log you in because of an authentication error.'

When I start Firefox in either Incognito Mode or Troubleshoot Mode and following exactly the same process there is no issue all.

Of course I checked add-ons and extensions:

• between Normal and Incognito there is no difference
• between Normal and Troubleshoot I so no differences also

Please advise

Best regards Bart Haarman HaarmanB ICT The Netherlands +31 592 580170

Hello. I have been having problems in Firefox recently, which I think may have started since recent updates.

First problem: I use Mullvad VPN and now pages won't load...the browser seems to get stuck, especially when I google things but also when I put in actual URLs. Mullvad support says that something is trying to set the DNS and this is interfering with the VPN but I don't know what this could be. I checked the DNS setting in Firefox and it says it is turned off. I am having no problem like this when I use Safari.

Second problem, which may or may not be related: a teaching interface that I have used for many years, now suddenly won't let me drag and drop files into it or do other routine manipulations. Again, I am having no problems on Safari.

I'm very comfortable but no computer expert so please advise in very user friendly terms. Thank you!

When I login with United Health Care and the information that I need will not show. It did previously. So I had to use Google to get into United Health Care. Should I uninstall then install Firefox?

bold textI get this message Gah! your tab just crashed It happens after I have already brought a site up then want to bring a 2nd or 3rd tab up

Gah. Your tab just crashed. We can help! Choose Restore This Tab to reload the page.

That is what I keep getting.

First of all, let me tell you I LOVE FIREFOX! IS THE best ever browser.

I am having problems with a specific login SHOPIFY, after months of working well and setting up my store, around 2 weeks ago, it started going in circles, returning me to the login page every time I wanted to edit something, I deleted the cache, history, passwords, everything I can think of, and still the issue persisted. I contacted yesterday Shopify, and since I have no problems accessing and doing whatever I want from Chrome or my tablet, they said it's a browser issue (which I hate to agree with). Months ago this happened with another site I have a subscription with Wordtune, but since I don't use it that much I just open Chrome whenever I needed to log in (after doing the same thing of cache/history/passwords etc. and still wouldn't recognize me and keep me in). I hate to think that I will need to migrate to other browsers as more sites are having issues with Firefox :( nooooo! What else can I do to just work as usual? I'm attaching a screen video (can't doesn't accept mp4, attaching images) , it's simple, I login, enter, when I try to do something I am sent back to login again and again. Can't do anything there. Is there anything I can do besides cache/history/passwords? Please help I want to keep using Firefox. Thank you! Diana

Firefox for MacOS will not accept my new Primary Password - the exact same password that Firefox on my iPhone & iPad did accept! Firefox for MacOS keeps telling me the password is incorrect. I am using MacOS Ventura 13.5.2 & Firefox 117.0.1 (64-bit).