Showing questions tagged: Show all questions
  • Archived

Enhanced Tracking Protection NOT Detecting Trackers on All Sites I Visit

Hi, I have come across an issue where the Enhanced Tracking Protection (ETP) feature has stopped working on every single website I visit. Every website I visit, the ET… (read more)

Hi,

I have come across an issue where the Enhanced Tracking Protection (ETP) feature has stopped working on every single website I visit.

Every website I visit, the ETP icon is greyed out and not detecting any trackers.

For instance, when visiting the independent website, the ETP icon usually glows blue to indicate there are trackers. However, now, it is just greyed out, which is incorrect.

So far, I have done the following troubleshooting steps to fix the issue, but I have had no success:

  • Uninstalled and reinstalled Firefox
  • Signed out and signed back in
  • Disabled and removed all extensions
  • Cleared cookies, cache, history, site settings, etc.
  • Opened Firefox in Troubleshoot Mode (with extensions disabled)
  • Deleted my profile/files and created a new one

I have also checked this article: https://support.mozilla.org/en-US/questions/1327504

Can someone please help me with this, as I have no idea what else to do to fix this issue?

I started Firefox from scratch with a new profile, and the ETP worked for a short period, but when I closed and restarted Firefox, it just stopped working on every single site - this keeps persisting.

Any help would be appreciated!

Asked by Anand Prajapati 8 months ago

Last reply by zeroknight 8 months ago

  • Archived

Send tabs to other devices

I used to be able to send tabs between my devices, say when I go from my home computer to my laptop. This option seems to have gone missing, like I don't even see the opt… (read more)

I used to be able to send tabs between my devices, say when I go from my home computer to my laptop. This option seems to have gone missing, like I don't even see the option when I right click on a tab. What happened to this option? Did I somehow disable it? Can it be restored?

Asked by SandyLoams 8 months ago

Last reply by Paul 8 months ago

  • Archived

why is it so difficult to get spell check to work?

I went into setting and made sure spellcheck is enabled and it is, but there are no other options there. I did exactly what it said on your help article and right clicked… (read more)

I went into setting and made sure spellcheck is enabled and it is, but there are no other options there. I did exactly what it said on your help article and right clicked in the text box on multiple different web pages and there is NO OPTION. It should not be this complicated.

Asked by tremault 8 months ago

Last reply by cor-el 8 months ago

  • Archived

FF 116.0 having loading issues with webpages

I got the v116.0 update yesterday and since then, there's been some annoying hiccups with loading webpages. It's not a specific site that is having an issue and it seems… (read more)

I got the v116.0 update yesterday and since then, there's been some annoying hiccups with loading webpages.

It's not a specific site that is having an issue and it seems completely random. The best I can say is that if I just do websearches from the default Duckduckgo engine or if I use !g to search google through it, eventually i'll hit the hiccup.

What seems to happen is that i'll try to go to the website/perform a search and then it will just load a blank white page and hang there. None of the browsing function buttons will be available (so can't click refresh) but if I highlight the address bar and hit enter again, it will suddenly load without issue.

Asked by rainzersaurus 8 months ago

Last reply by cor-el 6 months ago

  • Archived

rotating keystroke

When ever i type in firefox no matter what key i strike firefox inputs the next letter from a rotating key set. Key strokes are as follow: 1234567890-=qwertyuiop[]asdfghj… (read more)

When ever i type in firefox no matter what key i strike firefox inputs the next letter from a rotating key set. Key strokes are as follow: 1234567890-=qwertyuiop[]asdfghjkl;'`\zxcvbnm,./-+\ that is all from hitting one key over and over I have uninstalled and reinstalled firefox, reset firefox attempted every keyboard shortcut i could find on the internet nothing helps. I have removed all extensions used and turn off anti-keylogger and still this problem persist. What am i missing?

Asked by kurtz1984 8 months ago

Last reply by Paul 8 months ago

  • Archived

Firefox keeps logging me out of chatgpt and chatgpt alone whenever i close its tab

I've tried other browsers (e.g. brave) and it works fine there. I can close the tab, close the browser, reopen it and I'll still be logged into chatgpt but not with firef… (read more)

I've tried other browsers (e.g. brave) and it works fine there. I can close the tab, close the browser, reopen it and I'll still be logged into chatgpt but not with firefox

I've tried clearing cookies, settings them to always be allowed, re-enabling web-rtc, disabling enchanced protection, nothing works. IF i close the active tab with chatgpt even momentarily i will always have to re-log in again when i reopen it

Asked by drakyry 8 months ago

Last reply by zeroknight 4 months ago

  • Archived

Firefox Too much memory

Firefox with only this tab I am submitting this to, NO extensions as it is a brand new OS/machine, memory over half gig, in firefox task manager, GPU is over 300mb. This… (read more)

Firefox with only this tab I am submitting this to, NO extensions as it is a brand new OS/machine, memory over half gig, in firefox task manager, GPU is over 300mb. This makes the browser literally unusable, tried resetting, renaming the profile file, logged in with my account, turned off hardware acceleration, rebooted the machine, nothing works...

Asked by Tt9k 8 months ago

Last reply by MandP tracker 8 months ago

  • Archived

Links in Google Search will not open

I received an email and my practice is not to open links in emails. The link was from Bed Bath and Beyond. I searched for Bed Bath and Beyond and got this URL https://w… (read more)

Asked by Bill 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Archived

Login for cbc.ca not working

HI there. I can login to https://www.cbc.ca using Chrome but with Firefox the login process displays my logged in account information for a spit second (so password is w… (read more)

HI there.

I can login to https://www.cbc.ca using Chrome but with Firefox the login process displays my logged in account information for a spit second (so password is working etc) then cycles back to the login code line. There are no error codes, just this behavior. This started about 2 - 3 weeks ago.

Firefox 116.0 (64-bit). Windows 10 64 bit Version 10.0.19045 Build 19045

fyi and thanks

Asked by FFUser 8 months ago

Last reply by cor-el 8 months ago

  • Archived

Firefox not responding and not playing videos in websites.

Firefox keeps not responding at random times, and will not play videos in websites (YouTube, Amazon, News stations). Webroot says Firefox has a memory leak. Could this be… (read more)

Firefox keeps not responding at random times, and will not play videos in websites (YouTube, Amazon, News stations). Webroot says Firefox has a memory leak. Could this be the cause? Could my firewall be blocking it? I update my browser constantly hoping to fix it. I usually end up switching to Chrome to watch videos.

Asked by Bonnie 8 months ago

Last reply by jonzn4SUSE 8 months ago

  • Archived

fast timeouts on 116.0 linux, reddit, Youtube fail to load, addon issue

recent upgrade to 116 causes issue of fast timeouts, Reddit, Youtube will load for a few seconds then stop, refresh, restart don't help. Running in troubleshooting mode n… (read more)

recent upgrade to 116 causes issue of fast timeouts, Reddit, Youtube will load for a few seconds then stop, refresh, restart don't help. Running in troubleshooting mode now so I can post. I'll narrow down which addon is at issue

Asked by Galen Thurber 8 months ago

Last reply by Paul 8 months ago

  • Archived

Keeper Ext

8/18/2023 1340 Firefox ver 116.0.3 64 bit Keeper ver 16.6.0 I am still unable to use Keeper Ext. When I go to sign on screen for any of my saved websites, place the mou… (read more)

8/18/2023 1340 Firefox ver 116.0.3 64 bit Keeper ver 16.6.0

I am still unable to use Keeper Ext. When I go to sign on screen for any of my saved websites, place the mouse in the sign on screen, nothing comes up for me to click on as before. On automated sights, nothing happens either. Can you advise estimated completion time?

This is what Keeper says:

Monitoring - We have pushed a new version to Mozilla (16.6.1) which is pending review to address autofill issues on Firefox. Aug 17, 2023 - 22:33 PDT Identified - We are aware of login and filling errors with the KeeperFill browser extension on Firefox. This issue is randomly occurring during initialization of the extension. Restarting Firefox when this occurs may temporarily resolve the issue. We have pushed a new version to Mozilla (16.6.1) which is pending review. Mozilla should release the update within 24 hours. Aug 16, 2023 - 11:24 PDT

Ron Armstrong [removed email from public]

Asked by Ron 8 months ago

Last reply by James 8 months ago

  • Archived

At '''Startup'.'', Firefoxit displays window from previous session -- The "Open previous windows and tabs" option is NOT checked

Firefox's behavior changed, after v116.0.1 (64-bit) was installed. My "Setting" selection is (and always has been) is the default (display Home Page) My OS is Win 10 Pro… (read more)

Firefox's behavior changed, after v116.0.1 (64-bit) was installed. My "Setting" selection is (and always has been) is the default (display Home Page)

My OS is Win 10 Pro v22H2 (OS Build 19045.3208)

Asked by YanksFan 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Archived

User.js - hardening of privacy and security

HI all! Hope you all are doing well. I am using user.js file to harden my Firefox to the best possible way. I have few question about that process. 1. Where i can fin… (read more)

HI all! Hope you all are doing well.

I am using user.js file to harden my Firefox to the best possible way. I have few question about that process.

1. Where i can find the complete list of all active user_pref settings? All of the options i have to edit them. like user_pref("security.sandbox.content.level", 6); - now i have 6 by default but what is the range?

2. Is there any tool i can use to update my list with the latest entries, and to remove the obsolete entries?

3. Sandbox - what are the best possible ranges and settings for the below entries?

ser_pref("security.sandbox.socket.win32k-disable", true); user_pref("security.sandbox.content.level", 6); user_pref("security.sandbox.content.shadow-stack.enabled", true); user_pref("security.sandbox.gmp.win32k-disable", true); user_pref("security.sandbox.gpu.shadow-stack.enabled", true); user_pref("security.sandbox.gpu.level", 2);

Thanks well in advance! Firefox 116.0.3

Asked by stopper11 8 months ago

Last reply by cor-el 8 months ago