Firefox Support Forum

In order to add photos to Shutterfly from google photos on Firefox, which is what Shutterfly likes, I have to enable 3rd party cookies.

I have been trying and googling and searching support for some time now. The google instructions do not come close to matching what is on the commuter. The "support" instructions are in technical computer language which I don't get.

So, please help me, but pretend you are explaining to your grandma (I may not be yours, but I am a grandma to 4 grandkids) and she's never used a computer before (I have, but I'm sick of wading through technical answers that don't match the computer and don't work).

Thanks - I hope someone helps me.

Grandma Mary

Hello to all members of Firefox team. In the place we live, the ISPs all turned on safe search mode for users without their satisfaction. All we can do is turn that off. But in the Firefox we can't do that. Please let us know how to turn it off with a Firefix to Firefox.

Previously i was able to pin a website so t hat when i clicked my blank address bar a short list of websites ive pinned would appear and i wouldnt need to type in the website. I have explored multiple settings and ive discovered the Pin button/icon is completely gone. I cant pin new sites and i cant remove the sites that are already there. Where can i find this button, setting, or option?

I am trying to log on to a website in order to register a guarantee for a product I have purchased. However, when I try to log in to this website, I am booted off by their security system with the following error messages:

Block ID: IPB17 Block reason: Your request was not allowed due to IP blocking (not white listed).

I have been trying to find out how to whitelist this site. However, if I enter the question "how do I whitelist a site?" all I get are lists of people who are trying to resolve whitelisting problems which don't seem even vaguely similar to what I need.

Where can I find instructions on how to whitelist a site?

Brian Butler

I noticed today that all my color PDFs are viewing as black and white. For years they were fine, presenting as color. This is a serious problem, as I am a graphic designer and have many PDFs on my portfolio. I am also seeing the same problem with PDFs linked to my clients' sites.

Images on PDFs are still in color. It's the flat color graphics created in InDesign exported to PDF. Oddly enough, gradients (originally created in InDesign as well) are still presenting as color, but only the gradients.

I do not have this problem in Safari, nor in other browsers, but Firefox has been my go-to browser for years. I never had a problem until I noticed today. Firefox updated two days ago. I'm on a Mac and I now have Firefox version 102.01, as it updates automatically.

Thank you for attending to this issue.

Hi Folks,

"Block pop-up windows" is enabled in Firefox, but I still get popups from www.smh.com.au Maybe you have time to investigate - a different type of popup needs blocking.

Sample page https://www.smh.com.au/politics/federal/inflation-tipped-to-fall-while-rent-costs-to-buck-trend-with-15-year-high-20230721-p5dqbj.html

Thanks

Starting about 2 weeks ago everytime I access Facebook, it starts reloading pages and I can't stop it. This is the only site I've had the problem with and it always starts happening when I have paged down several pages. I've tried changing settings, and even uninstalled the system and re-installed to no avail. Something has changed so please fix it!

How do I block autoplay vedio?

I know I can block Audio and Video, but I just want to block autoplay video. As if I use the block audio and video it will mute all videos I open, and I need to unmute it every time. I just want autoplay to not start, not mute the video too.

Hello,

When I try to open Outlook by using Firefox it does not. (Installed MS Office 365). When I use Microsoft Edge it does open so I can read the messages. I cleared the cache and it works the first time but when I try to access it again, it does not work. It just not upload the message.

Thank you, Dorina Grossu