Firefox Support Forum

System:

Windows 10 pro 22h2 19045.3516

Intel i5-10200h with UHD 620

Driver 31.0.101.2125

Firefox ESR 115.3.0

When watching streams in firefox, I noticed that overall iGPU load is very high, up to 70%, a lot higher than watching 1080p movie with dedicated player.

I found that the firefox actually only shares 10~20 iGPU load, the rest are from DWM, which load is up to 40% sometimes.

Also found if I switch from the tab with streaming page to another normal webpage, DWM immediately drops its usage to about 2%, firefox still uses some load as it's still decoding. DWM usage rises if I switch back.

I tried force firefox to use nvidia dGPU, firefox does use nvidia card to decode, but the DWM problem said above still apply.

See attatched image as prove.

Cross reference to intel community thread: https://community.intel.com/t5/Graphics/High-iGPU-load-when-watching-streams-in-firefox/m-p/1528571#M123027

115.3.1 esr automatically downloaded and installed and it disfigured 102.5.0 to the point that there was not an address bar, menu bar and only part of the tabs because I am using userChrome.css that I have used for years - is there a fix?

Watching videos on Twitter/X doesn't seem to work too well on Firefox. I don't have an account, but I sometimes have to watch a clip on the site. The problem is that you cannot skip the video i.e. you cannot move the dot that shows where you are on the video; you have to watch it from the start, till the end. You cannot also change the volume, apart from clicking on the "mute", so technically here you have the options of full sound and no sound. Twitter has always worked perfectly on the Microsoft Edge that came with the Windows on this desktop PC (bought in fall 2020).

I use the NVDA screen reader to read aloud the contents of applications on my computer.

If I open a PDF in Adobe Acrobat, the screen reader will read aloud the content of the alt text associated with each image. When I open the same PDF in Firefox, however, the screen reader is evidently unable to recognise the presence of alt text; therefore it remains silent when it reaches an image - it's as if there's no alt text to be read.

Can you please clarify: is there a way for me to configure Firefox (either in the settings or in about:config) so that alt text in PDFs will be recognised by screen readers?

Right click on any link in Facebook asks for me to shutdown Firefox to open a new page. What is causing this? The same thing happens if I am in Thunderbird or Betterbird. It's OK to open a new tab but not restart Firefox.

Hi,

I need Proxy settings to use some of the company's applications. Until yesterday, I was able to set them and change them at will. Today, the browser disabled this ability, so I can't use some applications. The fields are grayed out and I can't change them (screen attached). What could be the problem and how to change it as soon as possible? I am not familiar with technical issues, so please give me very simple answers that I will understand and take as little time as possible.

You know how you can type a URL and then Ctr+Enter and FF autopopulates the .com? Well years ago "Shift+Enter" autopopulated ".net" and "Ctrl+Shift+Enter" autopopulated ".org".

I really liked that feature. I know a lot of people don't, or don't see its point; that's not important.

About three years ago, I added UserChrome.js and enable-UserChrome.js , which acomplished the two autopuopulating tasks quite nicely.

Until about four weeks ago. I don't know if an FF update stopped reading those two .js files, or if there's a conflict somewhere else, or what. I don't know where to begin - other than posting here for help.

Thanks in advance!

• UserChrome.js is in the subdirectory: C:\Users\[ME]\AppData\Roaming\Mozilla\Firefox\Profiles\gaydtewj.default-release-1
• enable-UserChrome.js is in C:\Program Files\Internet Shenanigans\Mozilla Firefox\defaults\pref (firefox.exe is in C:\Program Files\Internet Shenanigans\Mozilla Firefox )

When searching queries, this error will come up; however, when searching full length URLs it works and sends me directly to the website. I've looked through the Q/As and they all recommend clearing cache/cookies and messing with the history settings to resolve the problem. However, after doing all that and messing with other settings I cannot seem to understand why this started to happen.

When in private browsing mode it works fine and I can ask whatever and I receive all the possible websites to click on. It's just on normal browsing that I receive the error message. Am I going to need to just uninstall Firefox and reinstall to fix this? Or maybe there's something else I can try out. Thanks!

Error in Question: The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies.

Been perfect for years. However, recently (2/3 months) when attempting to make a purchase online using my normal bank debit card, I am sometimes asked for verification. On entering the "Correct" details and the "Correct" PIN sent to me by my bank, the verification will not work. I have had several long conversations with my bank who have established nothing is wrong either with my banking or their system. Their investigation shows the problem lies with my browser ie. "Firefox". This is causing me untold misery and prevents me purchasing online with my bank. I have no idea how to find the issue or certainly how to fix it. Otherwise my pc is working just fine. Windows 10. I really hope you can throw some light on this. I suspect it has occurred since a Firefox update was installed!!!! William Burns

This has happened to me too many times and haven't found a solution to it. When I open Firefox after I have booted up my PC, my browser would either function as normal and everything is kept the same, or would act as if I am new to Firefox and reset my settings and add-ons. I tried re-installing the browser and creating new browser profile, yet those solutions that I've found hasn't worked. Any solutions would be helpful, thanks

(In the image provided, this is what happens at times when opening the browser after turning on my PC)

Updated to FF118 last night. Win 10.

Previously I started FF with -no-delevate to allow dragging of URLs to the desktop. In FF118, this switch no longer works.

Any solutions?

I use this addon

Select After Closing Current

But apparently I'm not using it correctly.

When I close a tab, it defaults to the tab on the right, which, to me, IMO, is counter intuitive.

And just as bad, when I restart the browser, it opens to the tab on the right much of the time, instead of the current active tab.

Is there something I can do can do about this?

When i open a picture from a page, and want to save it on my computer, I right click on the picture to save it. At that very same second, Firefox freeze and I need to open the activity manager to close it.

What also confuse me there, when I find Firefox, there is a number behind the name, like: Firefox(7) Does it mean that 7 Firefox is opened in the background?

What is the problem?

To save a picture now, I need to use Edge.

Dear all, we have lot of cases reported from Firefox users around the world. Users reported that the menu of the Firefox changing to default ---- installed version.

This feature https://support.mozilla.org/en-US/kb/use-firefox-another-language simply not working on current stable and beta Firefox.

When the window with languages is closed it immediately forget every languages except default.

Workaround is install language version that user would use, but this is not easy way id we need to create all language package version in our global company.

affected versions 119.0b1 (64-bit)

Thanks for fix.

Lately, Bookmarks has been deselecting itself in Sync on all three of my computers. This has happened twice in the past few days. No problem with other Sync items.

Version 118.0 Seit heute Morgen kann ich Firefox nicht mehr normal starten. Nur als Admin, es werden aber keine Webseiten mehr angezeigt und wenn ich in die Adresszeile etwas eingebe passiert nichts. Ich habe den Browser deinstalliert und neu installiert, ohne Erfolg. Dann habe ich die Unser Datei gelöscht, ohne Erfolg. Die Firewall blockiert nicht und den Virenschutz habe ich deaktiviert, ohne Erfolg. Beides ist das original Win10 Werkzeug. Wenn ich about:support eingebe passiert nichts, kann das Menu aber über den Link öffnen

Hello,

I can't seem to find a way to drag and drop gmail attachment from gmail to my computer. WWhat it does, instead of moving a file, it creates some preview url file.

Is there any way to be able to download the file by dragging it from gmail to my computer?