Firefox Support Forum

When I scroll to the bottom of my news feed on Facebook, the page scrolls by it's self, I'm NOT touching anything and the page scrolls up and down. been that way for a month now 8-16-22

Hi!

I have been experiencing the same error that while qBittorrent is running in the background, especially when multiple torrents are being downloaded and/or uploaded and too much memory is used, Firefox crashes many many times. The crash is strange, there is no popup window stating that FF crashed, just it gets closed. So I cannot present an error log. The first sign of this upcoming crash is that the FF window gets bigger, the bottom Windows taskbar disappers and FF freezes, then it becomes normal again and then it closes without warning. This same error could be experienced since at least 5 or 6 previous versions of FF. Although with every update it became scarcer, but still it can be experienced.

Thanks for your help in advance.

When opening Firefox, the first few tabs work fine. But once i start to open too many, they begin to just time out until i restart my PC. I have looked on my router and it is saying the session limit for my PC's IP is being exceeded. Hence, once ive opened a few tabs on Firefox, no browser or internet connection can work as the session limit has been reached. I have my session limit to 1500, Firefox should not be using 1500 sessions.

Any ideas?

Thanks

[Firefox 104.0.2 Linux 64x] Memory leak when Ctrl+S

After Ctrl + S, hundreds save dialog shows up and stack together. You can see the shadow effect on the edge of the dialog box is darkened due to stacking of the dialog boxes. CPU usage will jump to 110%.

Not sure what causes this...

They show up under Processes on Task Manager in quantity and l have to close them manually which is a nuisance. How do l make them disappear when l close the window?

Please bear in mind that l am an untrained senior and need step by step instructions! Thank you for your help.

Non of the troubleshoot suggestions on the firefox help page worked. It worked fine till today. No issues in the past. No error msg no hang time. No changes to PC or software.

Hi, upon booting the latest ESR update I'm encountering multiple error messages warning that:

"The procedure entry point _o_memset could not be located in the dynamic link library api-ms-win-crt-private-l1-1-0.dll."

What could cause that error, is it a known problem, and is a fix available ? I'm running the ESR under Windows 7 x64.

TIA!

Hi There, I really want to use Firefox for my business. But I have an issue on login to on-premise Azure DevOps server. When I put my username and password to login popup like attached screenshot, then click login, it always appear again and never login. I can not login via Safari neither, but I can login via Edge or Chrome.

Hey Folks,

The CTRL+ B shortcut often used to Bold text (literally everywhere) opens Firefox's Bookmark Manager side bar and sometimes formats text in the browser.

Does anyone know how to disable the Bookmark manager and/or resign this classic shortcut to text formatting only? The only option I found in the Browser menu 'Tools> Page Info> Permissions > Override keyboard shortcuts' does not offer a meaningful solution. I cannot imagine this most basic shortcut is not available for Firefox, I must be overlooking something.

I use this particular formatting shortcut quite often to create/modify browser page content for my job and would like to avoid using another web browser.

Thanks for your help!

Whenever I try to type in numbers on a web page, Firefox either closes the page or it opens the address bar on the browser. Sometimes it puts up a dialog box asking if I want to leave the page. It's very frustrating because Firefox is making it difficult to add a new credit card to my accounts. This started in the last few weeks, and I'm not aware of any new updates. I tried to refresh Firefox but this problem is continuing. I have a refurbished by Apple 2020 MacBook Pro running Monterey 12.4. I believe in Mozilla and would hate to go to Chrome as my main browser. Can you help me? [email removed from public]

I've been using Firefox for several years, and this has never happened before. This is a pretty strange problem and I'm having trouble describing it, so please bear with me.

Since a day or two ago, I've been experiencing a problem where a small number of videos play, but once they get to right before the end, it'll abruptly stop. The play button looks as though the video is still playing even though it's really not, and clicking the play button does nothing. The only way to get the video to play again is to either refresh the page, move the progress bar back to a previous part of the video, or go all the way to the end of the video, in which case it'll allow me to replay it. The videos this problem happens on are completely random, but the problem persists on the same exact videos. This happens with both direct links to videos (i.e. videos like this one) and "embedded" videos (like videos on Reddit, TikTok, YouTube, etc). However, this only happens if the video has no sound or the sound is off, whether I've muted the tab or turned the sound off on the video directly. It also doesn't matter if the video is looped.

There's also a slightly different variation of this issue that seems to happen less often. With this problem, videos will stop right before the end like the videos that have the other problem, but only for a few seconds - after that, the video will end like normal and I can replay it.

I've tried restarting my computer, playing the problematic videos in a private window, disabling all of my extensions, using Troubleshoot Mode, refreshing Firefox, and even uninstalling and reinstalling Firefox. This problem does NOT happen on Microsoft Edge. I'm 99% sure it's because of the new update (105.0), as this issue has only started happening after I updated to it. I updated to 105.0.1 earlier today, and it's still happening. I'm thinking of going back to 104.0.2 if this glitch doesn't get fixed (or at least I don't get help) soon, because I know this issue will seriously get annoying after a while.

Two of the videos that have this problem are this video and this video. Note that both have the secondary version of this problem. I would have uploaded a video of the problem to this post, but this website doesn't let me, so I attached the best screenshot I could take instead.

Any help would be appreciated!

When i attempt to start firefox it doesn't open or will instantly close and then close the error. It does give me a crash report, starting in troubleshoot mode does not change the outcome. I have reinstalled several times and don't know any other way to try to solve this.

Firefox consumed almost 1.5 GB of ram when I just opened 6 tabs. Is there any way to fix it? I am using the latest version of firefox. I also regularly check for updates.

Hi there, My website is not opening in firefox, I tried https://support.mozilla.org/en-US/kb/difficulties-opening-or-using-website-firefox-100 this but still not working. It is working fine in edge browser. Some of my users are on firefox and its a bad impression for the website if its not opening. It says "Error Time out".

No, it is not problem about updating. i re-installed windows and firefox over 10 times, and 103 version with my laptop works great. but same version and same site with my desktop doesn't work.

but when i installed 99 version on my desktop and finally i found that it works fine!

however i know the dangerous about using outdated browser... any idea...?

unable to play youtube vidoes and other streaming videos as they are not playing at when we play, they play after sometime like after 10-12 seconds even though the video buffer has loaded far ahead of the playtime, I have checked my internet and my dislpay drivers nothing is wrong with it.

Over the past couple years, I keep encountering operational failures in Firefox that are not present in Chrome or any other browser.

A few weeks ago, a website ( https://investor.vanguard.com/home/ ) started returning "Unable to open [site]. Cannot locate the Internet server or proxy server." This is not a problem for Chrome, which opens the page almost instantly. Before that, the site wouldn't let Firefox log in after, literally, years of uneventful browsing there. In 2020, the login failure started, but didn't last long.

Earlier, I was at eBay, AliExpress & Etsy; each link took upwards of a minute to open and eBay's pages weren't loading images unless I started clicking in a non-random, but still experimental manner.

I'm using 105.0.1 (the latest, according to the popup).

If it matters, my OS is Windows 7 Pro.

My mouse cursor is suddenly extremely slow whenever firefox has focus. Instead of crossing the entire screen with a small hand movement, I get maybe 1/10th of the width of the screen with the same movement.