Firefox Community Forum

After updating to Firefox 128.3.0esr a few days, ago my Hotmail email application started freezing after printing emails. I assume this freezing issue is tied to the update, because I have never experienced this with Firefox before updating to 128.3.0esr. I can open and print an email, but after doing that the screen for that tab freezes.

Other open tabs in FF are not affected while this freeze occurs in the tab with my Hotmail/Outlook webmail. The other tabs all remain fully functioning, even if one of the open tabs is for my Hotmail email. I can scroll through messages and perform all normal email functions in the other open tabs, but if I want to print an email, then that tab will freeze just like the first one.

I cannot reload the page when this occurs. The only solution is to shut that tab and start over with a new tab. I have tried shutting down and restarting Firefox with a new session, but the freeze issue persists after printing an email. This problem does not occur with Safari. Is there a solution for this?

Hi, I was able to login to Firefox through my tablet and access the passwords saved on the laptop 10 months ago. My laptop was stolen one week ago and now when I login to my Firefox account I see no passwords saved or history. I was using an old version of FireFox on the laptop. Any idea how to solve this issue and access the passwords?

I've been using Firefox Nightly for 4 years without a problem but yesterday Firefox Nightly started crashing on my Windows11 laptop. I tried reinstall it, install Firefox, downgrade it to 130.0.1, uninstall latest updates from Windows but nothing worked Firefox Nightly/ Firefox always crash after a few minutes at max. I tried to go to troubleshoot mode in Firefox but it crashes as well. In about:crashes I got these two crashes but they seem outdated: bp-4ab3e697-d505-4750-84f3-765c40240901 9/1/2024, 2:16 PM bp-306f59a9-b324-4b80-9bf3-7438a0240807 8/7/2024, 6:31 PM I am using Bitdefender and disabling it doesn't solve it even in combination with troubleshoot mode. I've also changed my paging file size to: intitial size: 24576MB maximum size: 49152MB I have 16GB RAM but still Firefox is crashing. I couldn't find anything else on the internet. Thanks in advance

Hello,

Today I just encountered my Google sign in page completely not working. I tried logging in to my Gmail, but I immediately got redirected to this page (image 1, https://support.google.com/accounts/answer/32050?hl=en)

I tried clearing my cache just like the website said, and I've even gone as far as refreshing my Firefox, but to no avail.

However, when I try logging in to my Google account on Private Browsing, everything works as intended (Image 2)

Does anyone have an idea what might be happening ?

Thanks in advance.

When trying to use Firefox on WSL I'm getting multiple issues. There is no option to minimize or fulscreen, I can't click on Menus that pop up, like when installing Addons or when clicking the Hamburger icon in the top right and the scrolling is choppy and jumping around. I have tried multiple Versions of Firefox (Standard, Nightly, ESR) and even tried it on debain (I was originally on ubuntu). Has anyone esle encountered similar issues? Chrome works perfectly fine, and Firefox on windows as well. Thanks for any help or tips!

Hello,

I wasn't logged in , but all my bookmarks and history are intact. For some reason, all my passwords are gone.

The logins.json file doesn't have a previous version unfortunately.

Thank you for your help in advance.

Firefox 131.0(aarch64) OSX 15.0.1

1st Issue: The 'Clear Cache' doesn't seem to completely clear the cache. Eg: I'm logged into gmail, I go to Privacy & Security and then click Clear Cache and History. I navigate back to gmail. I'm still logged in.

2nd Issue: When I right click and 'Open Link in New Private Window' this doesn't actually take me to a private window. I have to select File/New Private Window and paste the link to that window.

Can someone tell me how to enable this? All the instructions I have read online are not available when I look for them. I have one PC where it is somehow enabled and one where I can't figure it out.

In the past 2 months it has happened around 5 to 6 times. I have around 10 Gmail accounts logged in and randomly my accounts get logged out without me doing anything.

Is it normal, is there an explanation behind this?

I was playing video on my website and using threejs to render the video over web. It was working on every browser until i opened firefox. On firefox the video is not playing or stuttering at multiple positions and i dont knew why.

I read somewhere on reddit post of how to fix it and got to a solid solution of turning media.wmf.dxva.d3d11.enabled false. media.wmf.dxva.d3d11.enabled When i turn this false, in the config of Firefox. The video stuttering is fixed.

But as am a developer and want a solid solution so that no user can face this issue on my website while video is played. So is there any solid fix other than this through code only so that i don't have to ensure for every user to make this thing false. Can i do this through code? Is there any fix to this issue.

Thankyou in advance.

I'm not entirely sure when this behavior started, but I noticed sometime after upgrading to 115 (ESR) and it happens on Windows and MacOS environments in the same general versions of the browser. Refer to the attached image for clarity, but I'd like to know where to disable/remove the "add Youtube" (and all other suggestions) from this context menu when browsing domains that act as a search platforms. I prefer stripped-down context menus. I do NOT want suggestions of any kind from browser as they are never helpful and just add clutter and interaction that I'm not using the product for.

Where are these settings located? Are they any policy modifications that will remove these suggestions failing a setting to turn them off?

I have tried all suggestions, including all three steps shown by Google ("enable cookies," "clear cache and cookies" and "adjust your privacy settings," and none work.

Not come across this before, my wife's PC now only shows roughly half of its header. Previously when she opened a Firefox link the app opened and it opened with a tab in Firefox. As you will see in the screenshot the opened link now appears as a tab in the header. Hard to explain so the attached screenshot should help. The File, View,History,Bookmarks Tools and Help cannot be seen along with half of the search box. No idea what's gone wrong so hope someone here can help.

I'm trying to do my first-ever virtual medical office visit. Using the "test audio & video" feature in the provider's website, Firefox finds the camera and microphone in my webcam, but does not list any speakers. (Nothing happens when I click "Select Speaker".) I only have one device for audio output, the system default, and sound plays successfully in other applications. The videoconferencing site works in Microsoft Edge, which does find my speakers and plays a test sound. media.setsinkid.enabled is set to True. I'm using Windows 11 and Firefox 131.0.

Recently I have not been able to slide the progress bar in YouTube videos. I have never had this happen before. I tried a video in Edge and had no problem. It is making me crazy.