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Browser won't work

Hi, Firefox won't load any websites but other browsers do. Just get a blank screen and can't 'refresh' either (interestingly, Firefox View tab still works) I have checke… (read more)

Hi, Firefox won't load any websites but other browsers do. Just get a blank screen and can't 'refresh' either (interestingly, Firefox View tab still works)

I have checked antivirus & firewall settings, and reinstalled Firefox several times. Any suggestions please? Thanks

Asked by 75caferacer 1 hour ago

Last reply by 75caferacer 51 minutes ago

Saved devices, logins, etc.

Since the last Firefox update, my logins are no longer saved from one session to the next...and neither are my devices, even when I specifically give the site permission… (read more)

Since the last Firefox update, my logins are no longer saved from one session to the next...and neither are my devices, even when I specifically give the site permission to save the current device. I have to log in to most sites (email, bill pay, etc.) every single time, and in most cases the site insists on sending me a text or an email to verify it's me. This is entirely new behavior since the last update, and I can't figure out how to get around it. Suggestions??

Asked by dinahlee 5 hours ago

Last reply by dinahlee 2 hours ago

Overflow Menu Disappeared

Hello, I somewhat recently noticed (maybe about a month ago) that my overflow menu disappeared and an "Extensions" menu appeared in its place. I've already created a new … (read more)

Hello, I somewhat recently noticed (maybe about a month ago) that my overflow menu disappeared and an "Extensions" menu appeared in its place.

I've already created a new profile and switched to it, with no success and I'm not sure what else to try or why it went away to begin with (and why this Extensions menu is now here and won't go away).

Any help would be greatly appreciated

Asked by omghax 11 hours ago

Last reply by omghax 6 hours ago

Two Installs of Firefox

A week or two ago I was surprised when opening Firefox it asked if I wanted it to be my default browser as it already was default. I said okay and it opened but none of… (read more)

A week or two ago I was surprised when opening Firefox it asked if I wanted it to be my default browser as it already was default. I said okay and it opened but none of my saved passwords available nor were my bookmarks. I noticed that there were TWO Firefox icons on the quick start bar on my 2 month old Windows 11 laptop. I clicked the other icon, that opened and my bookmarks & passwords were there. I clicked Help -> About Firefox and both are the same version. I looked at Windows Apps and there's only one Firefox showing there. I don't know how to remove the second instance. I attached a screen shot showing two icons on the quick start bar, newly installed Firefox behind original installed version asking to become default browser.

Asked by Rowan7 1 day ago

107 update stopped access to costco.ca

I had multiple tabs open that I was using, including the costco.ca page, when the update happened (I can't remember the exact details). All my other open tabs, and all pa… (read more)

I had multiple tabs open that I was using, including the costco.ca page, when the update happened (I can't remember the exact details). All my other open tabs, and all pages since, have worked fine since, but the costco page does not open. At first there were options to check and something about a ceritficate. Now the address shows costco.ca444/Genericerror it says 'Problem loading page' in the tab heading. And the page shows '

The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

This problem can sometimes be caused by disabling or refusing to accept cookies.'

There is no info on how to fix this - and I've spent way too much time trying to fix it. I added it to the exceptions page. No joy. Works fine in Chrome. Very frustrating.

I have Windows 11 on my PC. Is there a way to fix this? Might be an idea to add a link to how to fix it to the error message. Thanks.

Asked by ltimberg 1 day ago

Virtual tour crashed when loading content

On last update virtualtours made in our websites have a big problem. Console write errors: Failed to allocate internal command buffer. WebGL context was lost. Uncaught … (read more)

On last update virtualtours made in our websites have a big problem. Console write errors:

Failed to allocate internal command buffer. WebGL context was lost. Uncaught Error: Bad WebGL context - maybe context was lost?

Please, open this page, look at it and fixed this.

https://sb360.online/cu0v2n

Asked by arkadiusz.stencel 1 day ago

Last reply by arkadiusz.stencel 1 day ago

Firefox opens a new window with empty space on the right and bottom

when opening tickets in our helpdesk system, TeamDynamix, the new window opens on the main display. if the Firefox browser is open on another display the new window has … (read more)

when opening tickets in our helpdesk system, TeamDynamix, the new window opens on the main display. if the Firefox browser is open on another display the new window has empty space on the right and bottom (see attachment). if the Firefox browser is open on the main display or the new window opens on the same display as the Firefox browser there is no empty space. dragging the new window from the main display to the display with the Firefox browser open the empty space disappears and the new window displays correctly.

this only happen recently. with an older version of Firefox (not sure which version), there was no empty space on the new window.


laptop: HP Elitebook with an external monitor laptop built-in display (main), external monitor (second)


Firefox Version 107.0 (64-bit) Windows 11 Version 21H2 (OS Build 22000.1219)

Asked by rocker93rock 2 weeks ago

Support for copy/pasting PNG images with transparency

I am looking for a way to enable Firefox to copy and paste PNG images with transparency. Right now, copy/pasting a transparent image replaces the transparent areas with s… (read more)

I am looking for a way to enable Firefox to copy and paste PNG images with transparency. Right now, copy/pasting a transparent image replaces the transparent areas with solid black. This feature works as expected in all other mainstream browsers (it's something I use a lot in my workflow as a graphic designer for a website).

This bug has existed for a while, I'm hoping by now there is at least one extension that fixes it, or some kind of workaround. Thanks to anyone who can help.

Asked by ribbitwayne 2 days ago

Last reply by ribbitwayne 2 days ago

Cannot log on access to a Fidelity website

I tried to log on to FidelityCharitable.org which I have done successfully before. When I do, they give ma a message "We are currently aware of an issue with some 3rd pa… (read more)

I tried to log on to FidelityCharitable.org which I have done successfully before. When I do, they give ma a message "We are currently aware of an issue with some 3rd party browser plugins that are causing issues with access to the Fidelity website. Please try running your browser in incognito mode - or using an alternative browser as we work with the 3rd parties to resolve the issue."

By the way, I still have an issue logging on to PayPal with Firefox too.

Asked by Mark D 2 days ago

Firefox keeps asking me for Primary Password

I've tried the steps in this article: https://support.mozilla.org/en-US/kb/firefox-keeps-asking-me-primary-password#firefox:win11:fx107 but that doesn't work, please help… (read more)

I've tried the steps in this article: https://support.mozilla.org/en-US/kb/firefox-keeps-asking-me-primary-password#firefox:win11:fx107 but that doesn't work, please help

Asked by francesco.recchia94 3 days ago

Last reply by francesco.recchia94 3 days ago

Google Docs open in wrong container

Containers are useful for using multiple accounts/logins in one browser instance. However, Google Docs does not work correctly. Every time I open a Google Docs/Sheets/et… (read more)

Containers are useful for using multiple accounts/logins in one browser instance. However, Google Docs does not work correctly. Every time I open a Google Docs/Sheets/etc. file in one container, it loads in a new tab in another container. It does this even if I copy the link into a tab with the correct container. I need to keep my Google accounts separated: one is personal, the other is for work. I like Firefox, and use it to get away from Google in other ways. But I can't escape Google because of work and sharing files with certain people. I hope there is a fix for this. Thanks in advance.

Asked by matthew.n.millar 5 days ago

Last reply by matthew.n.millar 4 days ago

"recently closed tabs" and "startup->settings->open previous windows and tabs" are greyed

My windows 11 laptop is set to reboot when updates are available, they happen when I've put the device to sleep. as a result all the tabs I had open are gone upon restar… (read more)

My windows 11 laptop is set to reboot when updates are available, they happen when I've put the device to sleep. as a result all the tabs I had open are gone upon restart. Unfortunately, the "history->recently closed tabs" and "startup->settings->open previous windows and tabs" are greyed, I can't seem to find a way to fix this. Any ideas? Note, this is a new laptop, I used PCMover to transfer all my data/programs from an older laptop to this new machine, and that machine was windows 10 (if that would make any difference). Also, I do keep firefox on this machine up to date.

Asked by james233 4 days ago

Firefox Data

My laptop unfortunately broke and i lost my password for my Firefox account and i unfortunately lost my sync data when resetting. Is there a way to get back my data ? … (read more)

My laptop unfortunately broke and i lost my password for my Firefox account and i unfortunately lost my sync data when resetting. Is there a way to get back my data ?

Asked by jeeraisbest2 4 days ago

"audio uncaught error: timeout" via Foundryvtt port

greetings, I use foundryvtt through a Firefox port. for awhile now, i get a timeout error on some, but not all, songs in all Playlists from songs in the same File Folders… (read more)

greetings,

I use foundryvtt through a Firefox port. for awhile now, i get a timeout error on some, but not all, songs in all Playlists from songs in the same File Folders.

on the screen, the timestamp reads 00:00 and hangs. It appeared to be the same songs, so i created another Playlist with different music on my PC and problem persists. I do not get this problem when i play music through the Foundryvtt app.

any help would be much appreciated.

Asked by randall.schweiker 5 days ago

I was having problems with WWF on FB a few days ago. I think it's their problem after I cleared my cache and temp files. But now Firefox won't recognize me and I have to log into all of my programs like it's the first time (i.e., Insta, LinkedIn, etc.)

I want to be able to use Firefox like I did before! Tired of having to re-log-in to programs that I didn't used to have to before I cleared cache, etc. Dee … (read more)

I want to be able to use Firefox like I did before! Tired of having to re-log-in to programs that I didn't used to have to before I cleared cache, etc.

Dee

Asked by dee0015 5 days ago

Last reply by dee0015 5 days ago

Unable to download jpg file complete since latest update

Unable to download jpg file complete. Get error message and image down will have .part after filename.jpg. DeepDreamGenerator.com site from user 'file manager' view. C… (read more)

Unable to download jpg file complete. Get error message and image down will have .part after filename.jpg. DeepDreamGenerator.com site from user 'file manager' view. Can download ok if I right click image to show in new tab. Cannot find adblocker to disable which was DDG Team suggested was happening. I can download from file view in MS browser. Problem started after latest update.

Asked by Cowgirl_in_the_Sand 6 days ago

Last reply by Cowgirl_in_the_Sand 6 days ago