Firefox always shows Windows 10 but I use Windows 11

Maybe that's at the root of the problem I'm constantly having with my history & bookmarks being unavailable every time Windows updates? The strange thing is that this… (read more)

Maybe that's at the root of the problem I'm constantly having with my history & bookmarks being unavailable every time Windows updates? The strange thing is that this page shows that Firefox does know I'm using 11.

I've already posed the question I have about resolving that matter. Hope this helps someone figure out the answer. Thanks to whoever tries!

Asked by nmbourne 6 days ago

Last reply by nmbourne 6 days ago

Got Logged Out Of Multiple Accounts

I only cleared the cookie for Blogger and cleared my cache. I was logged out of Facebook, Grok, ChatGPT, Linked in and X and possibly more websites I haven't visited yet.… (read more)

I only cleared the cookie for Blogger and cleared my cache. I was logged out of Facebook, Grok, ChatGPT, Linked in and X and possibly more websites I haven't visited yet. I wasn't logged out of Google I don't think. I don't use Google for logging in anywhere and cookies aren't cleared when I close my browser.

Asked by eugbug1 1 day ago

Last reply by eugbug1 1 day ago

VERY HIGH CPU USE with pages that never finish loading

Firefox was using GOBS of CPU, so I killed the master process and relaunched, but after launch I couldn't get any pages to finish loading. I then hoped to copy URLs from… (read more)

Firefox was using GOBS of CPU, so I killed the master process and relaunched, but after launch I couldn't get any pages to finish loading. I then hoped to copy URLs from tabs and paste them into Floorp (which is working fine, as is Chrome), but I couldn't even snag the URLs (dominated by YouTube pages). I ran a full-system virus scan, finding nothing. The most recent Windows-11 update on 2026-Jan-15 isn't recent enough to be a likely causal factor. Firefox has about twice as many extensions as Floorp, but it was running fine until late yesterday (it's now after 3AM). I couldn't get the extensions page to load, so I've attached a screenshot of C:\Users\Mike2\AppData\Roaming\Mozilla\Firefox\Profiles\oa7ou5xk.default-release-1715337056307\extensions There are several other profiles, but there's very little in them (one profile with a times.json & several profiles containing a parent.lock file)

Processor Intel Core i9-9980HK CPU @ 2.40GHz (2.40 GHz) Installed RAM 128 GB System type 64-bit operating system, x64-based processor MSI GT75 Titan 9SG

If I reinstall, will I lose all of my tabs?

Asked by Mike Landis 2 days ago

Last reply by Mike Landis 2 days ago

Password Manager (about:logins) is completely blank.

Hi, I’m experiencing the following issue: When I open Password Manager (about:logins), the page is completely blank. This problem started about three months ago, after… (read more)

Hi,

I’m experiencing the following issue:

When I open Password Manager (about:logins), the page is completely blank.

This problem started about three months ago, after I updated Firefox to a newer version.

Currently, on the about:logins page, I can export all my accounts and passwords as a CSV file (so the data clearly exists), but nothing is displayed on the page itself.

I also tried importing the same CSV file (exported from about:logins) back into Firefox. After importing, all accounts and passwords appear in the left panel. However, when I click on any item, the right panel is still blank. If I close the page and open about:logins again, the items still do not load.

My current Firefox version is 147.0.

How can I solve this problem?

Thanks!

Asked by liobderh 1 week ago

Last reply by liobderh 1 day ago

Bookmarks are not saving properly

I find a website I like, I add to bookmarks, chose a location, add some tags and save. Next I look for bookmark to verify it saved and it is not in folder it was saved i… (read more)

I find a website I like, I add to bookmarks, chose a location, add some tags and save.

Next I look for bookmark to verify it saved and it is not in folder it was saved into.

I open Bookmarks and search for this newly created bookmark and it is not in the correct location, it is in another folder, or past the folder in a tree that is not seen under the drop-down up under address bar, only through searching via Bookmarks. After I searched and I had found it, I chose open in folder, saw its position and dragged it to the folder and position I wanted it to be, then close the search, use the drop down folders in bookmark bar and not there. ??

Go back to Bookmark search, find it and it is shown to be where I last dragged it, but it is not there unless I search for it.

So not sure what is going on with bookmarks, but after saving they are not saved where I directed them to save and I am losing my bookmarks to some void in my bookmark manager.

Asked by sobitthen 3 days ago

Last reply by sobitthen 3 days ago

Firefox only saved outdated passwords

I rebooted my laptop to find that Firefox removed all of my data. I looked up for ways to fix this and then arrived at the conclusion that I could create a profile and se… (read more)

I rebooted my laptop to find that Firefox removed all of my data. I looked up for ways to fix this and then arrived at the conclusion that I could create a profile and set the folder to one of the profiles that weren't listed on Firefox. It seemed to save my history correctly and my saved downloads, but they all said that they were moved or missing. I checked the passwords and instead of the long list of passwords that I normally have, there were only a couple, and the passwords were also sometimes outdated. I cannot recover some of these passwords. I've tried checking the passwords in the other profiles that were listed in the profiles and nothing shows up. None of the cookies were saved either

Asked by thisis notmyname 4 days ago

Last reply by thisis notmyname 4 days ago

Missing Topics in Firefox Home

Firefox 146.0.1 (aarch64) macOS 26.2 (25C56) on M2 Pro Hello. I'm dealing with a strange issue that began with Firefox 146.0 and continues with 146.0.1. I previously bl… (read more)

Firefox 146.0.1 (aarch64) macOS 26.2 (25C56) on M2 Pro

Hello.

I'm dealing with a strange issue that began with Firefox 146.0 and continues with 146.0.1. I previously blocked categories I do not care about such as Parenting, Cooking, and others. When doing so, for some reason some of my followed topics including Sports, NFL and NHL no longer appear along with the rest of the topics I've followed. (Please notice only followed sports-related topics disappeared...)

Checking the settings for Firefox Home shows no blocked topics (even those I have explicitly blocked), and checking what I can think to think via about:config shows me nothing I can edit to get my desired topics back.

So, I'm not sure what to edit to get my missing topics back. If they were blocked because of some bug, i cannot see blocked topics in the Firefox Home settings, so I cannot unblock them if that's what would need to be done. Has anyone else experienced this? If so, were you able to resolve it or are you aware of some BugZilla or GitHub issue I can watch for this one?

Any help will be certainly be appreciated. Thank you in advance.

Asked by forty-six&two 1 month ago

Last reply by forty-six&two 5 days ago

My Firefox browser on Android is very slow. YouTube videos buffer and lag. Pages take a long time to load. Sometimes Firefox freezes or crashes. Please help me fix performance and video playback issues. My phone has limited RAM and storage

My Firefox browser on Android is very slow. YouTube videos buffer and lag. Pages take a long time to load. Sometimes Firefox freezes or crashes. Please help me fix perfor… (read more)

My Firefox browser on Android is very slow. YouTube videos buffer and lag. Pages take a long time to load. Sometimes Firefox freezes or crashes. Please help me fix performance and video playback issues. My phone has limited RAM and storage

Asked by Piyush Patil 21 hours ago

Last reply by Piyush Patil 21 hours ago

changing primary email

Hi I am looking to transfer apps and programs from an older desktop(running windows 10) to a new desktop(running windows 11) i missed the deadline to change my primar… (read more)

Hi

I am looking to transfer apps and programs from an older desktop(running windows 10) to a new desktop(running windows 11)

i missed the deadline to change my primary email on firefox from cox.net when i try to add a secondary email, the verification code is being sent to the cox.net email account which is no longer active or accessible. The yahoo.com email which inherited the cox.net email accounts had a deadline which i missed as well The best solution would be a manual override to add another email as my primary email for my firefox account. this would be on the browser currently residing on the older(windows 10) computer...Please advise if this is possible alternatively, is there a way to open a new firefox account ? if so, would the cleaner install be a new firefox browser on the newer(windows 11) computer ?

The goal is to migrate bookmarks, set up a live primary email account and transfer saved passwords. manual entry can happen if needed but a file trasnfer of the firefox program in its entirety would be easier

Please advise and send email response to [edited from public] @gmail.com The current email, [edited from public] @cox.net is the disabled email now...

Asked by kfamilyof5 5 days ago

need help upgrading 140.5 to 140.7 (esr) - how to make 140.7.0esr work?

Hi, 48 hours ago I upgraded firefox 140.5.0(esr) to 140.7.0(esr), and now, 48 hours later, everything suddenly stopped to work and I cannot load pages anymore. 48 hours… (read more)

Hi, 48 hours ago I upgraded firefox 140.5.0(esr) to 140.7.0(esr), and now, 48 hours later, everything suddenly stopped to work and I cannot load pages anymore.

48 hours is the lifetime of my kerberos ticket. After 48 hours firefox should send a new ticket to the applications, but 140.7 doesn't. The ccache in the application is empty!

I downgraded back to 140.5, and immediately everything works again.

Was support for GSSAPI/kerberos/SPNEGO removed between 140.5 and 140.7, and why so? Otherwise, how do I get it to work again?

Asked by pmc1 5 days ago

home screen short cut

After the last Firefox update the Home Screen Short Cut List is populated with every link I access on the Web. I don't need a short cut to everything I might view in a da… (read more)

After the last Firefox update the Home Screen Short Cut List is populated with every link I access on the Web. I don't need a short cut to everything I might view in a days time. That's what my History list is for.

Asked by mongoose39 6 days ago

"Checking for Updates" keeps running while I'm working

Hello, Within the past hour, "Checking for Updates" keeps running. I thought checking "choose to install" would limit the numerous times this happens per day, but it hasn… (read more)

Hello, Within the past hour, "Checking for Updates" keeps running. I thought checking "choose to install" would limit the numerous times this happens per day, but it hasn't.

I've been experiencing this for a couple weeks and it's getting worse. I'm not sure what's going on.

I'm running Windows 11 and the last FF Mozilla update was #147.01.

Please advise.

Thank you, Gina

Asked by GMD 6 days ago

bookmarks

I used to go to bookmarks right click hit open in new tab and the bookmarks tab would stay so I could open more sites in separate tabs. Now when I hit open in new tab on … (read more)

I used to go to bookmarks right click hit open in new tab and the bookmarks tab would stay so I could open more sites in separate tabs. Now when I hit open in new tab on a bookmark the bookmark tab closes so I have to keep opening it to open additional site?

Asked by jmk1955 5 days ago

Continual Firefox opening settings to location

The top two toggles in the "location" area of privacy settings are OFF. Greyed out. The rest are also in the off position and greyed out other than "Notify when apps requ… (read more)

The top two toggles in the "location" area of privacy settings are OFF. Greyed out. The rest are also in the off position and greyed out other than "Notify when apps request location" is toggled on. I accidentally said "yes" when it wanted me to share location. (I just started using Firefox last night). Then it opened my "settings" for my computer on it's own and I closed it out quickly as I was working on something important and I cannot have distractions. I did not mess with any toggles or click anywhere else except the big X in the right upper corner. Since I didn't mean to click yes now it is prompting me quite often, every few minutes, to turn the location service on and automatically opens the settings for my laptop to the page "Privacy & Security > Location. How do I get this Madness to stop?

Asked by jsatori03 6 days ago

delete formhistory from Mozzila Account (cloud)

Hello community, I have many history items from forms that I want delete, I can delete formhistory.sqlite from Firefox profile in AppData, but after while all unwanted it… (read more)

Hello community, I have many history items from forms that I want delete, I can delete formhistory.sqlite from Firefox profile in AppData, but after while all unwanted items are back downloaded from Firefox Account (cloud). Is it possible somehow delete those file in Firefox Account too?

Asked by Petr Šmejkal 5 days ago