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  • Solved

How can we hide the new addons button?

FF 109 added a new addons-button (jigsaw puzzle icon) in the addons-toolbar. Can we hide it with a specific variable in about:config, or by creating a specific variable t… (read more)

FF 109 added a new addons-button (jigsaw puzzle icon) in the addons-toolbar. Can we hide it with a specific variable in about:config, or by creating a specific variable there?

Asked by Dan 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

New update has broken overflow menu and bookmarks bar

So this crazy new update has broken my Firefox in these ways: 1. All my bookmarks on my bookmarks bar have been deleted. 2. I can't drag any new links to the bookmarks b… (read more)

So this crazy new update has broken my Firefox in these ways:

1. All my bookmarks on my bookmarks bar have been deleted. 2. I can't drag any new links to the bookmarks bar 3. Overflow menu for apps is empty and will only let me drag Firefox defaults to it such as settings. Dragging apps to it is impossible. It "is" possible to pin items by using the Chrome puzzle piece..

Firefox: 109.0 OS: Windows 10 Pro

Using troubleshooting mode has no effect.

Asked by RedXIII 1 month ago

Answered by RedXIII 1 month ago

  • Solved

internet download manager

using firefox version 109 and my internet down load manager no longer works, it works in other browsers but not since updating firefox. not sure if i was successful in po… (read more)

using firefox version 109 and my internet down load manager no longer works, it works in other browsers but not since updating firefox. not sure if i was successful in posting this request prior to this one so will give it another try. thanks

Asked by pitbulls9 1 month ago

Answered by pitbulls9 1 month ago

  • Solved

scrolling does not work anywhere on version 109.0b2

Clicking the mousewheel still works, but scrolling doesn't work. This behavior occurs on tab bar as well. Using option "Restart with addon disabled" from about:profiles … (read more)

Clicking the mousewheel still works, but scrolling doesn't work. This behavior occurs on tab bar as well.

Using option "Restart with addon disabled" from about:profiles can make the mousewheel scrolling work, but manually disabled all addon and restart just won't solve it.

Asked by lok77chan 3 months ago

Answered by mary1534 3 months ago

  • Solved

Windows FontSubtitutes rules not being followed on Firefox 109.0b7

I use the Windows registry FontSubstitutes (Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\FontSubstitutes) to replace system fonts like Segoe U… (read more)

I use the Windows registry FontSubstitutes (Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\FontSubstitutes) to replace system fonts like Segoe UI with other fonts. It takes a lot of work to get Windows itself to respect these options, to the extent that I have to make it believe Segoe UI isn't present by modifying a different registry location (Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts).

However, Firefox does not respect the FontSubstitutes settings. Based on a previous post here, this is something it did prior to Firefox 89, but has stopped doing.

An ideal solution would be a way for Firefox to correctly read my FontSubstitutes settings. An acceptable workaround would be a way to provide Segoe UI for Firefox to use while still preventing its use in other applications. (I know that, for instance, Adobe Photoshop allows users to install fonts to Photoshop itself, bypassing the system fonts folder entirely.)

Asked by Kotep 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Firefox Developer edition 109-b9 breaks focusing in and out of app on Ubuntu 22.10

Noticed yesterday but not as prominent, firefox suddenly steals all window focus, trying to do anything in any other window is pushed into firefox no matter if it is mini… (read more)

Noticed yesterday but not as prominent, firefox suddenly steals all window focus, trying to do anything in any other window is pushed into firefox no matter if it is minimised or in another workspace. I have tested this in a clean install along with a clean profile. Bitwarden and other windows seem to act weird when they are interacted with.

This all works well and good on b8 and stable. I am using wayland (Ubuntu 22.* default), but xwayland is available.

Asked by Oliver Wilkes 2 months ago

Answered by Oliver Wilkes 2 months ago

  • Solved

Video stopped working

I upgraded Firefox to 109.0 on OpenSUSE Linux today as an update. Firefox no longer plays videos. Chrome is still playing the videos, so the codecs are on my machine. … (read more)

I upgraded Firefox to 109.0 on OpenSUSE Linux today as an update. Firefox no longer plays videos. Chrome is still playing the videos, so the codecs are on my machine. Is there anything I can do to fix this?

Asked by jay.treiman 2 months ago

Answered by jonzn4SUSE 2 months ago

  • Solved

Excessive GPU memory usage when visiting websites (especially watching live streams)

Firefox always uses excessive GPU memory when I watch video and livestream. about:memory shows that the explict GPU memory allocation is only about 200 MB but in the task… (read more)

Firefox always uses excessive GPU memory when I watch video and livestream. about:memory shows that the explict GPU memory allocation is only about 200 MB but in the task manager the GPU memory usage is 1GB, and the latter doesn't decrease even if I close the tab. I suspect that this is a memory leak. I searched for Bugzilla and found a similar issue that has been existing for years: https://bugzilla.mozilla.org/show_bug.cgi?id=1386177

Asked by ZeroAurora 2 months ago

Answered by ZeroAurora 2 months ago

  • Solved

Firefox sync dont sync

Hi. I bought new pc, and i'm trying to set up mozilla with all my passwords and bookmarks, from old pc. But after i logged in, bookmarks and passwords dont appear in a br… (read more)

Hi. I bought new pc, and i'm trying to set up mozilla with all my passwords and bookmarks, from old pc. But after i logged in, bookmarks and passwords dont appear in a browser. I had so much important stuff there that im now kinda scared. Thanks for any help in advance

Asked by donkeymonkey 2 months ago

Answered by Paul 2 months ago

  • Solved

Bookmark Folders

I have many bookmark folders with many items in each folder. Some folders have many,many items in those individual folders. To scroll down the many items I have in a fold… (read more)

I have many bookmark folders with many items in each folder. Some folders have many,many items in those individual folders. To scroll down the many items I have in a folder takes time. Is there any shortcut I can use to get to the end of the list in a folder without scrolling down for five minutes to get to the end of a list? I have looked in the Firefox website but I have not seen this question. I have many folders that have a lot of items I have bookmarked. Thanks for any help you can give.

Asked by twinkle1950 2 months ago

Answered by Dan 2 months ago

  • Solved

since latest update- firefox freezes then unfreezes-Windows 10 64 bit

Hi there since the latest update (17/1/23) Firefox seems to Hang then lockup then freeze then unfreeze when just browsing. no special tabs open such as Youtube- just lo… (read more)

Hi there

since the latest update (17/1/23) Firefox seems to Hang then lockup then freeze then unfreeze when just browsing.

no special tabs open such as Youtube- just locks up on browsing 2 tabs plus- google search on 1 and facebook on 1 tab-closed the google search tab then scrolling through Facebook,froze after 3 scrolls of the wheel,locked up then unfroze

Asked by brondster 2 months ago

Answered by brondster 1 month ago

  • Solved

Firefox issue with downloads still not working correcly.

This issue needs to be corrected as it is causing problems. As you will see from the attached acreenshots, when a file wants to be downloaded, I get the expected Ask opt… (read more)

This issue needs to be corrected as it is causing problems.

As you will see from the attached acreenshots, when a file wants to be downloaded, I get the expected Ask options and even though I selected Open with Adobe it still downloads the file.

Picture 1 shows the options, picture 2 shows the file open in Adobe, picture 3 shows it downloaded to my PC and picture 4 shows that I selected Always ask you where to save files so why is the file still downloading.

It creates a nuisance as I only want to open most files and if I decide to save them, I can do that so why is Firefox still saving files whether I want to or not !?!

Now I have to go to the file, delete it and empty the recycle bin for security reasons so this issue needs to be resolved as it used to work fine in previous version of Firefox.

Maybe there is a setting that I need to change so any suggestions on how to fix this would be appreciated.

I am currently running Firefox 109.0 (64-bit) on Windows 10, Version 22H2 (OS Build 19045.2486).


Thanks.

Asked by Hawkeye58 2 months ago

Answered by Terry 2 months ago

  • Solved

addon '' extensions''

hi, i see a new addon in my bookmarks bar- extensions , on the right above... its not possible to drag it down to customize toolbar .i can drag /up and down/other itmes… (read more)

hi, i see a new addon in my bookmarks bar- extensions , on the right above... its not possible to drag it down to customize toolbar .i can drag /up and down/other itmes buy why not this one? pls fix it...

Asked by s.a.dzwonek 2 months ago

Answered by jscher2000 - Support Volunteer 23 hours ago

  • Solved

Restore Session odd behavior in Windows 11

I found a really unusual behavior. If I close Firefox using the "x" at the top right of the window, the Windows default for close, it does not restore session no matter… (read more)

I found a really unusual behavior.

If I close Firefox using the "x" at the top right of the window, the Windows default for close, it does not restore session no matter what I do. I can manually go to the settings, history, recently closed windows, and restore them from there, of course - but that is a definitive hassle.

Strangely, even if I open up a new tab less than 2 seconds before I hit the X to close, it will not restore the session but does indeed save the new tab to the previous.jsonlz4 file, and makes that available via going through the settings menu.

What is oddly more unusual is that if I close Firefox by way of ctrl-shift-q, it works fine (opening Firefox after ctrl-shift-q restores the session without any extra intervention required).

How do I make Firefox recognize closing via the bog-standard-since-windows-3.11-for-workgroups X in the top right of the window as properly closing/quitting?

Asked by verahsa 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

  • Solved

firefox taking up to much memory, did some things that didn't work

so, my computer is getting old, and because of that, it's slowing then. Firefox isn't helping much because it uses too many processes and memory. i tried deleting some ex… (read more)

so, my computer is getting old, and because of that, it's slowing then. Firefox isn't helping much because it uses too many processes and memory. i tried deleting some extensions, I tried using task manager to close separate processes but i always end closing the wrong one and closing firefox completely i tried going to dom.ipc.processCount and change the count to 1. I'm so confused, it's slowing down my games i play.

Asked by collinsmarcus69 1 month ago

Answered by collinsmarcus69 1 month ago

  • Solved

Hiding Extensions from the Toolbar

My extensions take up a lot of space in my toolbar and I'd love to hide all of them. However - every 'solution' to the problem tells me to right click the extension strai… (read more)

My extensions take up a lot of space in my toolbar and I'd love to hide all of them. However - every 'solution' to the problem tells me to right click the extension straight from the toolbar and click 'Hide from Toolbar'.

I do remember this option existing, however I couldn't find it since last update and I'm assuming it was removed. Is there any way to use it again?

^ (Small note, It would also be lovely if I could add them to the Extensions add-on in the toolbar, as that would really be a better use for it other than overflow)

Asked by Attack 1 month ago

Answered by Attack 1 month ago