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  • Archived

Finding printers

I have 4 different AMD machines in a wired, Windows 7 Home network. One is a print server and has 2 Canon inkjet Printers. All machines can print to both printers fro… (read more)

I have 4 different AMD machines in a wired, Windows 7 Home network. One is a print server and has 2 Canon inkjet Printers. All machines can print to both printers from all applications except Firefox (Latest version). 1 client machine can print to both printers from Firefox, another can print to one printer and the last cannot print from Firefox at all.

I have varied the defaults and refreshed and re-installed Firefox but there is no change. The Saved Settings for printing have been cleared.

There a large number of "Modified print settings" on the machine that can print from Firefox to both printers. This setting is absent in the other machines.

Is there a way in which I can get all the 3 client machines to print from the web on both printers?

Any help would be very much appreciated.

Thanks very much, in hope

Barry Jefferies

Asked by bazzaj 1 year ago

Last reply by bazzaj 1 year ago

  • Archived

Cannot install Dashlane extension

I've been using Dashlane for a long while. It stopped working, so I deleted it to try to solve the problem. When I tried to re-install it, it won't work. I just keep gett… (read more)

I've been using Dashlane for a long while. It stopped working, so I deleted it to try to solve the problem. When I tried to re-install it, it won't work. I just keep getting an error about it being corrupted. I've restarted the computer, closed Firefox. It's the same. Dashlane tried to trouble shoot with me, but they have not solved it either. It worked on Google Chrome, but I cannot get it to work on Firefox. Firefox is my browser! I need help to get Dashlane installed and working on it.

Asked by jjanderson403 1 year ago

Last reply by jjanderson403 1 year ago

  • Archived

why is firefox so bad now?

constant updates and changes and stuff that stops working and stuff nobody wants ? what are you guys doing besides trying to justify your job? how about leaving it alone … (read more)

constant updates and changes and stuff that stops working and stuff nobody wants ? what are you guys doing besides trying to justify your job? how about leaving it alone and fixing some of the old bugs i cannot even search, the text string keeps going to the url entry position at the top do the mozilla programmers even use this lousy browser? i bet they use gogo duck !! time to go away

  • Archived

I deleted the account on firefox on my mother's mac and all the files disapeared

My mother recently passed away and I've been using the web browser to check her mail. I decided that I wanted to stop her computer from sending and receiving the emails … (read more)

My mother recently passed away and I've been using the web browser to check her mail. I decided that I wanted to stop her computer from sending and receiving the emails on her computer and deleted the account thinking that the files would still be there. But alas, they all disappeared even though I didn't click the delete files button. is there anyway to recover them? do I need to set up her account on this computer again for them to reappear. I really hope this is the case, as there was so much information that I needed in those files.

Asked by info7751 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Activation of Firefox within MS Outlook 2019

Hi ! Who knows, if Firefox can be used as Browser within MS Outlook 2019 on a Windows 10 - System. Firefox is definded as Standard-Browser on my DeskTop and used sin… (read more)

Hi ! Who knows, if Firefox can be used as Browser within MS Outlook 2019 on a Windows 10 - System. Firefox is definded as Standard-Browser on my DeskTop and used since many years. After Upgrading of MS-Outlook 2007 to MS-Outlook 2019, the activation of Firefox to display a mail in "Browser Mode" is not possible. Struggled with MS-Support nearly an entire day at the end it was the conclusion, that only Internet Explorer IE will be supported - but you know, already abandoned since June 2022. Therefore I can't accept their statement and I'm in search of a official explanation, that Firfox is not excluded by MS within MS-Outlook. Using Firefox as Standard-Browser with disabled IE, MS-Edge & Chrome, the activation of Firefox during open a mail in browser-mode is leading to loop, in which Firefox is creating a lot of tabs in the background and Firefox-process can be stopped only by Task Manager, it's really a strange behaviour. Does anybody have had the same experience or is knowing about that is welcome to give me a hint ... Thank you in advance. Didi

Asked by DidiGonzales 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

can't load my military pay website

I am retired military and when I try and enter the site' it says that the site doesn't support firefox browser. It does support Microsoft edge,,which I hate. I did all… (read more)

I am retired military and when I try and enter the site' it says that the site doesn't support firefox browser. It does support Microsoft edge,,which I hate. I did all the troubleshooting on the subject, to no avail. HELP

Asked by coganra 1 year ago

Last reply by coganra 1 year ago

  • Solved
  • Archived

No PC Firefox search microphone icon in address bar

There is No PC Firefox search microphone icon in address bar and No PC Firefox search microphone icon in google search. I can tap Settings. Scroll to the Privacy and S… (read more)

There is No PC Firefox search microphone icon in address bar and No PC Firefox search microphone icon in google search. I can tap Settings. Scroll to the Privacy and Security section and tap on Site permissions. Next, tap on Microphone. However, there is no search microphone icon on Firefox address bar or in google search to click on. See attachment.

Asked by paul10000 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox STLL changing to spanish

Firefox is opening in spanish. I have it set to open in English. I have gone through all of the steps recommended MULTIPLE times with no help. Apparently Firefox doesn… (read more)

Firefox is opening in spanish. I have it set to open in English. I have gone through all of the steps recommended MULTIPLE times with no help. Apparently Firefox doesn't care about this problem since there reports of it from MONTHS ago and it hasn't been fixed.

Asked by out2lunch4now2 1 year ago

Last reply by out2lunch4now2 1 year ago

  • Solved
  • Archived

Cannot set cookie preferences when using Firefox

Hi: I tried to set cookie preferences for different websites. For reasons that I do not understand, I cannot move the "slider". I even turned of the existing protection… (read more)

Hi:

I tried to set cookie preferences for different websites. For reasons that I do not understand, I cannot move the "slider". I even turned of the existing protection for the websites, but nothing changed. I tried the same with Safari using the same computer and mouse, and I had no problems.

Is this a known bug?

I attached a screen capture. Thanks.

Asked by Sue 1 year ago

Answered by cor-el 1 year ago

  • Archived

Deleting the corrupted email address which is prompted

When I try to log in to websites, three different usernames are prompted. One is my correct Gmail address, one is my correct mobile phone number, and the third is my corr… (read more)

When I try to log in to websites, three different usernames are prompted. One is my correct Gmail address, one is my correct mobile phone number, and the third is my correct Gmail address with 'joseph' appended in the case of Firefox, but 'busy' in the case of Chrome. How can I delete that corrupted prompt from Firefox ?

Asked by Joseph Philippa 1 year ago

Last reply by Joseph Philippa 1 year ago

  • Archived

how to delete specific suggestions from the dropdown?

I've tried googling around and haven't found any solutions although I've seen this question asked multiple times. When I start typing words into my Firefox address bar I… (read more)

I've tried googling around and haven't found any solutions although I've seen this question asked multiple times.

When I start typing words into my Firefox address bar I usually see some suggestions. I'd like to delete *specific* suggestions from there. When I'm sharing my screen I don't need my business contacts seeing certain embarrassing search terms. How do I do this?

To be clear, I don't want to turn off *all* suggestions. I don't want to delete my history. I don't want any of that. I just want to delete specific ones. In Chrome when this happens I simply hover over the specific suggestion and click X. It baffles me why Firefox didn't make it that simple as well.

Asked by daanishr1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Session Restore is once again greyed-out/unclickable, and I had a huge amount of tabs open. It will take forever to figure out what even a fraction of them were, is it possible to try to restore them some other way.

Any way to try to restore or at least get a list of what my suddenly unrestorable tabs were? I mean, aside from looking through every single item in my entire history and… (read more)

Any way to try to restore or at least get a list of what my suddenly unrestorable tabs were? I mean, aside from looking through every single item in my entire history and then trying to figure out whether I had already finished that project or not?

(I'll get old and die before I complete that.)

I had many many tabs open, in many many windows, and I discovered long ago (this is not necessarily a good thing:) that if you have the internet on your device shut off while you start firefox up, and while you session restore, though all the urls and the tabs and the windows reappear, none of the are actually loaded, they are just sitting there, and you need to reload each page/tab before the computer seems to use any ram (if that's the word) to run the page. This unfortunately allows a distractable procrastinator like me to accumulate literally thousands of unfinished tabs, which I was of course going through one by one and closing, but I had tons and tons of them open still.

When session restore suddenly no longer is an option, (it is greyed out, and not for the first time,) are there any other options?

I hear mumblings from the web that imply there may be.

such as this?

https://www.jeffersonscher.com/ffu/scrounger.html?fbclid=IwAR172UESrZ1OHwugYV0KB-4lP0etZG7IyIx1IUCNn3kFLTWgN6EuL8RWLOc

anything else? or do I have to just give up and start over? (and ON that note, how can I avoid this in the future, there must be some way in lieu of me actually finishing one thing before starting 100 more,) to avoid this?

p.s. getting them back, somehow, would be what I desire, first.

Asked by Robbins_in_California 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

My preferences won't save

Hi, I'm back to an older computer where I already had Firefox installed. I have it installed and synchronized on 3 other computers and it works perfectly there. My main i… (read more)

Hi, I'm back to an older computer where I already had Firefox installed. I have it installed and synchronized on 3 other computers and it works perfectly there. My main issue is that in the settings, Firefox is supposed to open with all the tabs I had opened when I closed it. It doesn't... It sends me to the home page. Second issue, also unique: I'm using Duck and go as search engine, and I have the same issue: it doesn's save my preferences (when it does on the same computer with Brave browser) Should I uninstall it all and try again? I already applied all the solutions suggested in th online help pages...

Thanks! Best,

Asked by deluxpol 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

surveys

I participate in a number of surveys. For some reason, I cannot access them anymore when using Firefox/Yahoo. I could in the past. I can still access them if I use Goo… (read more)

I participate in a number of surveys. For some reason, I cannot access them anymore when using Firefox/Yahoo. I could in the past. I can still access them if I use Google. What has happened?

Asked by psgsb58911 1 year ago

Last reply by Terry 1 year ago