Firefox Support Forum

Hi, I need to update my credit card details for my monthly donation to Mozilla but I cn't find out how to do it. I can't find a way from my Firefox user account to do it. Clicking on the only link I can find to Donate just throws a 403 error. Clicking on a link to help for Mozilla Donate does the same thing. Please email me advise how I can do this. Thanks, Andrew

Hi,

We have a webapp, while accessing this application in Chrome/Edge browsers, it doesn't prompt the user to enter login credentials. But the same application while accessing in Firefox, it prompts the user to enter login credentials. How can I disable the login prompt for Firefox and make firefox to use the windows authentication( How to allow NTLM/Windows Authentication in Firefox )

I came across this article and just want to make sure if this is the right setting needs to be done. https://docs.helloid.com/hc/en-us/articles/115002887174-How-to-allow-NTLM-Windows-Authentication-in-Firefox

Thanks, Mohammed Ali

I am a long-time user and fan of Firefox (which will remain my browser of choice). For that reason it seems, I keep getting prompted to pin Firefox to the Taskbar.

I don't want to do that, as I keep my taskbar small and uncluttered (nothing is pinned there). Hence I'd like to turn off being asked. However, when I get the above message I have only 2 options: Yes or Not Now. And it seems 'Not now' means "not now, but of course feel free to keep asking".

Is there any way I can turn of this pop up permanently?

Digital signature was working properly since yesterday ie 20th May 2022, but now its stopped working, what will be the reason, Digital signature process stuck and not proceed further, if you kindly send me setting of firefox for DSC i will always be greatful to you. thank you.

The new-ish print dialog every so often infuriates me. Today I needed to print a web page in landscape mode. But there was no landcape mode on offer. My printer definitely capable of printing in landscape

How do I create multiple Firefox website shortcuts on the Windows 11 taskbar? I understand how and have created a single taskbar shortcut, but when I try to create another there is no "Pin to taskbar" option in the context menu when the shortcut is right clicked; there is only the "unpin from taskbar option".

Thank you.

It seems that every time there is a firefox upgrade it destroys my ebay auction pages. Everything is thrown to the left of the screen and it makes for a difficult read on the page. Please help me fix this.

I am having trouble with websites thinking my desktop is a mobile. I am trying to upload documents to a Government Department and it won't let me. I tried entering a competition but same result - it thinks I am a mobile. I cannot access my Qantas account or my bank accounts. Firefox must be doing something to block these?

Apple maps make my life miserable. I can't stay with Firefox after decades of loyalty because it is not worth it. Why are you self-destructing? You have no method of changing the HORRID UNWORKABLE Apple Maps to something that works.

Only happening on the profile/account page is showing up all in spanish. All the other pages for example, this page where we ask our questions, and every other page loads in the correct language that I have it set too English. I am in desperate need since I have to verify suspicious activity and devices but I can't since I do not read or understand another language.

For some unknown reason, I cannot see anything on the following well established website:

www.cancernetwork.com

I've accepted cookies and turned off my pop up blocker, but still nothing at all shows up on the page. I've accessed the website using another browser, so there's nothing wrong with the website. Please help. Thank you.

I many a Firefox account to be able to have all my password and browser history synchronized. After months and months of try this is not working. when ever i save something in my pc to then use later on my phone IS NOT save.

also i hate to log back in on websites which is why i save my log ins but for some reason after days or even hours of being log in, firefox log me back out. I dont want to change browser but firefox is not giving me many options, is just too buggy. most time even save the wrong password to the wrong email.

Hello, I have intermittent problems of not receiving certain emails on my Commander.net.au server. For reasons unknown emails which contain documents such as newsletters or greeting cards do not arrive in my email account. I have checked with the sender and they have definitely been sent to the correct address but never arrive. Commander claim there is no firewall to prevent this from happening. Is there a Firefox firewall that is stopping these emails?? Many thanks, Steve

Since about a month, the download dialog pops up multiple times a day (seems randomly; I did not download anything manually). If the list of downloaded files (history in download dialog) is not empty, it pops up and stays. If the list of downloaded files is empty, it also pops up randomly and immediately disappears again.

I searched for this issue and found out that the automatically popping up download dialog can be disabled with `browser.download.alwaysOpenPanel=false`. Unfortunately, this is not what I want because the dialog should pop up when a download has been completed - but not randomly.

I would like to find out why this happens because I am a bit afraid that this may be malicious behavior (e.g., triggered by an extension). Do you have any idea where this behavior comes from or how to figure this out? Are there appropriate logs to take a look at? Can I see somehow which Firefox components are active at which point in time?

Edit: Just found other users with the same issue (but no solution, yet): - https://support.mozilla.org/en-US/questions/1370262#answer-1492291 - https://support.mozilla.org/en-US/questions/1370262#answer-1495496

I go to Norton, sign in, then go to another sigh-in button and the screen just flashes. Click it several times and just see the screen flash. Norton logged in remotely and went through some hoops but they came up with the same thing. Cleared the cache, history, no-go. They tell me that is is a problem with Firefox and not them. (and recommended an expensive organization to get help from) This is a computer I just reset to factory and reinstalled completely. Any assistance would be appreciated. Thanks!

Hello,

In running version 100.0.2 (64-bit) and recently started getting the below error in Jenkins No valid crumb was included in the request(have been running Jenkins for over 2 years and never had this issue)

When I switch over to a Private Window the issue no longer occurs.

I tried the exact same webpage in Chrome browser and it works without having to go to a private mode.

Any Ideas ?

Hello! I hope this is the right place to ask.

So i used glassmorphism on a simple webapp (backdrop-filter). Wrote a Fallback for firefox with the help of ::before and filter:blur() as backdrop-fillter's are sadly still not supported, eventhough they look really really nice.

How ever the fallback works on macOS as expected but on Windows Firefox behaves very very wierd. First of all the blured effect is behind everything else and you have to change the z-index to actually see it and if you do it is actually much larger than it should be. If you play around with the z-indexes you actually get the blur at the right position but the area is still much larger than on mac and not fitting the border at all and after a few hours of trying, I'm not sure if this is a bad by me or not. Kinda feels like it shouldnt behave like that.

Website: https://get-youtube-playlist-length.herokuapp.com/