Firefox Support Forum

The info below indicates that my location is Ashburn, VA. That is incorrect. My location is Hockessin, DE. How do I change/update that info? I believe this is causing my browser to think I'm sitting in Virginia for purposes of default location for "find xxx near me" type requests. My email is [email removed from public]

Your Firefox account was used to sign in Firefox on Windows 10 Ashburn, VA, United States (estimated) IP address: 44.192.120.200 Saturday, Jul 1, 2023 1:12:26 PM (EDT)

I like the Firefox notification at the top of the browser that says "Firefox prevented this site from opening a pop-up window." However, I recently accidentally clicked "Don't show this message when pop-ups are blocked."

I can't find any way to *undo* this choice. How can I get this notification to start appearing again whenever Firefox blocks a pop-up? I feel like this should be an easy checkbox somewhere, but I can't seem to find it.

When I start typing, there's a feature that is not very good for my privacy: "Firefox Suggest" - it shows off my web history to anyone looking at my screen, complete with thumbnails for all the websites. How can we stop it?

I'm using a dual monitor Use Windows 11 Automatic Window Alignment. Every time I open and close my browser, it moves from side to side So it invades the main monitor area. There is no problem with other web browsers, only Firefox works What's the solution?

I followed the steps to import bookmarks from Chrome into Firefox but when I choose my dominant Chrome account the Chrome bookmarks did not show up in the "import all available data". (Weirdly Bookmarks from other Chrome accounts I have did show up).

How can I get the Chrome bookmarks to be available for import?

This page doesn't help https://support.mozilla.org/nl/kb/ondersteuning-van-de-gemeenschap-verkrijgen?exit_aaq=1

Could someone from this amazing community go in and update it?

UTC Date: 2023-07-03T20:29:24.331Z Client Id: C3E60020F4B249899ABFC76C354EA8EF Session Id: b84b43ba-a545-43b1-b4b3-d747e2ff5425 Client Version: 20230623002.12 BootResult: cdnError Failed resource: https://res.cdn.office.net/owamail/20230623002.12/scripts/owa.CalendarBoot.m.js Back Filled Errors: Unhandled Rejection: ChunkLoadError: Loading chunk 917352 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230623002.12/scripts/owa.CalendarBoot.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 917352 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230623002.12/scripts/owa.CalendarBoot.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 917352 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230623002.12/scripts/owa.CalendarBoot.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 917352 failed. (error: https://res-h3.public.cdn.office.net/owamail/20230623002.12/scripts/owa.CalendarBoot.m.js):undefined|Unhandled Rejection: ChunkLoadError: Loading chunk 917352 failed. (error: https://res.cdn.office.net/owamail/20230623002.12/scripts/owa.CalendarBoot.m.js):undefined|undefined:undefined|undefined:undefined|undefined:undefined|undefined:undefined|undefined:undefined err: Error: Failed to load javascript. esrc: Script et: ClientError estack: onLoadFailed@https://res-h3.public.cdn.office.net/owamail/20230623002.12/scripts/owa.mailindex.js:2:16447 604191/importModule/this.promise</<@https://res-h3.public.cdn.office.net/owamail/20230623002.12/scripts/owa.mailindex.js:2:15212 </p>

I want to change my Firefox account primary email address from

to

When I enter @yyyy.com as the secondary email address in the page https://accounts.firefox.com/settings/emails the red notice "Account already exists" pops up.

How can I ensure that the yyyyy.com email address is used as the primary email address and the xxxxx.net address becomes the secondary address?

Thank you

I am running Windows 7 (and will not downgrade to one of the newer versions). Firefox has stopped supporting Windows 7 with version 115, which I am currently running. However, I get a pop-up message each time I launch Firefox asking if I want to download the latest version (which cannot be installed).

Is there some way to stop this annoying message from appearing?

Call me old-fashioned, but I miss Netscape...

A few days ago, after a Firefox Update (I think), I discovered that my Homepage and default search engine had been changed from Google.co.uk to Google.com.

Now every time I open Firefox I have to search manually for Google.co.uk before I can search for anything else. Google.com does not work if I enter anything else in the search box.

I've been going round in circles trying to work out how to change it back again, but nothing I've tried has worked.

Help!

Peter

I can not send emails to gmail & optusnet addresses they bounce back. See example below.

paul.wolf@optusnet.com.au
   host extmail.optusnet.com.au [211.29.133.14]
   SMTP error from remote mail server after RCPT TO:<paul.wolf@optusnet.com.au>:
   550 5.1.1 <paul.wolf@optusnet.com.au>: Recipient address rejected:
   User unknown in virtual mailbox table
 merryhowie@gmail.com
   host gmail-smtp-in.l.google.com [74.125.200.27]
   SMTP error from remote mail server after end of data:
   550-5.7.26 This mail is unauthenticated, which poses a security risk to the
   550-5.7.26 sender and Gmail users, and has been blocked. The sender must
   550-5.7.26 authenticate with at least one of SPF or DKIM. For this message,
   550-5.7.26 DKIM checks did not pass and SPF check for [pnc.com.au] did not pass
   550-5.7.26 with ip: [203.42.40.162]. The sender should visit
   550-5.7.26  https://support.google.com/mail/answer/81126#authentication for
   550 5.7.26 instructions on setting up authentication.

s33-20020a635261000000b005533a94a2fdsi17542751pgl.466 - gsmtp

I forgot my primary password, and then remembered it (I think correctly). But now when I enter it it isn't accepted. The primary password screen is now appearing everywhere, not just on sites needing passwords, and now I'm getting notification of my firefox account being blocked (although when I entered the password I seemed to get in ok). I'm in the process of moving house (probably the stress caused my password amnesia!), and can't cope with not being able to get stored passwords. I understand all will be deleted if I cancel the primary password. Is there no way round this? I know it's my fault but please can you help? Diane Jones

I am attempting to delete a few of the email addresses in "Monitor". Alas, after trying to click the trashcan icon, as well as erase/delete the actual email addresses in the Firefox Password Manager, also I have deleted the actual email accounts from the "respective" email services. *At least said "respective" email service have told me my accounts were...No Longer.?

At anyrate, I don't necessarily have any new email addresses to add, I simply do not use the ones I'm trying to delete. So, if anyone has any ideas, they would be received with much appreciation. Thanks all at the Moz:lla Support team and anyone else I've surely forgotten to mention, Aa-Ron

P.S. Thank you for the "Helpful Tip" at the bottom, however, I can think of nothing else. Although, my lack of computer literacy and below Pr-School level I.T. skills means there's a more than very high chance I've done something or other wrong. Ha! Thank you all, Aa-Ron

Hi - Here's my problem. I have a folder in my bookmarks titled Current Bookmarks. It contains both subfolders and bookmarks.

When I go to Manage Bookmarks, select that folder, and use the Views/Sort/Sort by Name.A-Z sort order, the subfolders aren't shown in alpha order. Any new subfolders I create end up at the bottom, listed after the page bookmarks.

Is there any way to get all the subfolders to sort properly?

Thanks for your help!

I can change the size of everything that comes up below the top of FF page but can find no way to increase the size of what is at the top - in my case, the top the lines. My eyesight isn't what it use to be/

What else can I do to identify the problem? I've taken the following actions: Restarted the app, refreshed then reset the app, ran troubleshooter mode, uninstalled then reinstalled the app, re-booted my PC and shut down-rebooted my PC, disabled all protections in Bitdefender(firewall, ransom, etc), ran a full anti-virus scan, checked Chrome and Edge(they work fine), created a 2nd profile but no change. My system consists of the following: ASUS Z390-a MB I5-9400 CPU 64GB of RAM 850W ATX PSU Intel 1TB SSD(OS) Windows 11 Pro I believe this problem started soon after I updated the BIOS on my ASUS MB. I'm not sure how that relates. Thanks for any help or suggestions. optimxr PS the message on the tab is "GAH, Your Tab Just Crashed"

I'm developing a PHP Symfony based website powered by nginx-full 1.18.0-6ubuntu14.4, one of the functions is to allow people to download a PDF invoice.

When it fails Firefox shows an alert "Downloading (Failed) The browser application closed unexpectedly."

On my linux desktop; when I use Chromium 114.0.5735.198 this functions works 100% of the time. when I use Firefox 114.0.2 (64-bit) the PDF download only works ONCE after that the download never completes and I'm left with a partial/corrupted 75.7KiB file named filename.Br-neZWO.pdf.part etc.

I have discovered that if I clear the firefox cache I can perform one successful download again. or I can restart Nginx and again Firefox will perform one successful download again.

I've tried altering many Nginx settings, cache, gzip, sendfile etc with no effect. It might be Nginx related but it does not effect Chrome at all which is why I've started this ticket.

Any help in debugging this would be greatly appreciated.