Firefox Support Forum

Hi there,

All the icons on the taskbar when I open up Firefox have disappeared... and I now have the same "world" type symbol for everything. I've Googled and followed instructions, but I'm not seeing what the instructions are telling me to look for, so I can't make the changes.

Can you please send me a step-by-step on how to resolve this. I can't even 'open a page in a new tab'. That function has also disappeared.  ?????

I don't know what could have caused this. Would appreciate your help.

Cheers, Carolyn

I just tried to open a new window using File, New Window. It is GONE. I always use that. Now all I get are New Tab New Container Tab (grayed out so I can't select that) New Private window, some other stuff.

The same is true if I right click. I get: Open Link in New Tab Open Link in New Private window.

What did I do to cause these changes?

Previously i was able to pin a website so t hat when i clicked my blank address bar a short list of websites ive pinned would appear and i wouldnt need to type in the website. I have explored multiple settings and ive discovered the Pin button/icon is completely gone. I cant pin new sites and i cant remove the sites that are already there. Where can i find this button, setting, or option?

I am trying to log on to a website in order to register a guarantee for a product I have purchased. However, when I try to log in to this website, I am booted off by their security system with the following error messages:

Block ID: IPB17 Block reason: Your request was not allowed due to IP blocking (not white listed).

I have been trying to find out how to whitelist this site. However, if I enter the question "how do I whitelist a site?" all I get are lists of people who are trying to resolve whitelisting problems which don't seem even vaguely similar to what I need.

Where can I find instructions on how to whitelist a site?

Brian Butler

I noticed today that all my color PDFs are viewing as black and white. For years they were fine, presenting as color. This is a serious problem, as I am a graphic designer and have many PDFs on my portfolio. I am also seeing the same problem with PDFs linked to my clients' sites.

Images on PDFs are still in color. It's the flat color graphics created in InDesign exported to PDF. Oddly enough, gradients (originally created in InDesign as well) are still presenting as color, but only the gradients.

I do not have this problem in Safari, nor in other browsers, but Firefox has been my go-to browser for years. I never had a problem until I noticed today. Firefox updated two days ago. I'm on a Mac and I now have Firefox version 102.01, as it updates automatically.

Thank you for attending to this issue.

I recently installed Firefox 102.0.1 64-bit on a new WinX laptop. Using the same link as always (http://www.henderson.lib.nc.us/) I am unable to connect with my county library. I'm not having trouble with other sites. The error message says

Secure Connection Failed

An error occurred during a connection to www.hendersoncountync.gov. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I turned off HTTPS-Only Mode but the problem persisted. I also tried entering this site as an exception for HTTPS-Only but that didn't help. Even after restarting the computer, Firefox continues to reset the URL to HTTPS from HTTP. My wife was able to access this website on her desktop WinX with Firefox and no problem. On my WinX desktop with Firefox I connected to https://www.hendersoncountync.gov/library instantly.

Is the HTTPS-Only Mode sticky? What am I missing?

My bookmarks disappeared mysteriously yesterday while I was using the browser. All of them (I have a lot), there's nothing in the bookmarks toolbar. I use Firefox on two different machines regularly, and yesterday the second machine was fine, bookmarks still there. Today I logged on and the second computer had lost its bookmarks too.

I tried restoring. It worked on my other computer, no problem, all bookmarks returned. However, on this one the restore points are visible, but when I click them, nothing happens. I have tried restarting Firefox, no luck. Any ideas?

In Chrome I can browse my bookmark tree, right click on a folder and "Add Page", which directly adds the current URL to that folder. Firefox shows only "Add (a blank) Bookmark", "Add Folder", etc. No way to add the current page. Is there a way to add that I'm not seeing, other than dragging the URL physically?

Hello, i often use the j,k,l keys to scroll/pause videos on youtube and i often get the "weird" bar at the bottom of the page. I cannot tell you exactly what it is. The question is: how turn off this? I am attaching a screen shot.

Thank you RobertJ! I am now able to see DownThemAll on my toolbar and use the extension, and I thank you! The next problem is that DownThemAll downloads the name but not the midi file. Each midi when you click on it has an automatic download feature that initiates for each file so that you can automatically download the file quickly and easily, however, DownThemAll cannot download the midi. I will provide a website so that you may try to download the midi to understand what DownThemAll does. http://breadsite.org/classic.htm If there is a fix, please help! Thanks again for the help I received from RobertJ,

I cannot seem to reach https://community.esri.com/ via Firefox but can reach it fine with Chrome and Edge.

Firefox says "The page isn’t redirecting properly. An error occurred during a connection to community.esri.com. This problem can sometimes be caused by disabling or refusing to accept cookies."

So I even added the page to list of Exceptions, but still cannot reach site.