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  • Archived

Firefox unable to open local files

I am trying to open .html files located on my hard drive, but Firefox gives the error: File not found Firefox can’t find the file at /usr/share/gimp/2.0/help/en/gimp-pi… (read more)

I am trying to open .html files located on my hard drive, but Firefox gives the error:

File not found

Firefox can’t find the file at /usr/share/gimp/2.0/help/en/gimp-pimping.html.

   Check the file name for capitalization or other typing errors.
   Check to see if the file was moved, renamed or deleted.

I can see the files at this location and even when I directly open the files from that location by double clicking them, I get this error. I have seen on Ubuntu forums that this might be a problem with the actual Firefox snap, any official help would be appreciated. Thanks.

Asked by andrew.griffin 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Screenshot Tool Missing!

Hi! I've been using Firefox's own screenshot tool and I'm loving it. However, it seems missing now :( Already tried finding it on the 'Customize toolbar' interface t… (read more)

Hi! I've been using Firefox's own screenshot tool and I'm loving it. However, it seems missing now :( Already tried finding it on the 'Customize toolbar' interface to no avail., and it's not appearing either on the right-click context menu. I really like this feature 'cuz I can directly download my screenshots. Is there any other workaround to turn this feature on? Pls just bring it back thank you.

Asked by JMC 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox fails to load Facebook.

Firefox loads only the top line of Facebook, with the Facebook logo, and nothing else. Troubleshoot mode does, after several minutes, load Facebook properly, but only fo… (read more)

Firefox loads only the top line of Facebook, with the Facebook logo, and nothing else. Troubleshoot mode does, after several minutes, load Facebook properly, but only for one session and then it's back to square one for any further sessions. Firefox has no problem, apparently, with any other website I use. Edge browser has no problem with Facebook at all. There is no error message. This problem exists in Windows 10, identically on both my HP desktop and my Lenovo laptop, and started at the same time on both, a couple of days ago.

Asked by amserhwylio 1 year ago

Last reply by amserhwylio 1 year ago

  • Solved
  • Archived

Facebook problem

Suddenly, a few days ago, Facebook does not display properly on my laptop. I have an image attached. I can go to another computer, using Firefox and it's fine. I can use … (read more)

Suddenly, a few days ago, Facebook does not display properly on my laptop. I have an image attached. I can go to another computer, using Firefox and it's fine. I can use Microsoft Edge here on my laptop, and it's fine.. But, here on my laptop, using Firefox. Not good. Other web sites display just fine. Any ideas?

Asked by tom354 1 year ago

Answered by TyDraniu 1 year ago

  • Archived

how do I get my tab bar back...

My tab bar is gone..I do not need to open previous tabs, but the tab bar is gone all together, I need to use it. I have tried settings and history and full page vs not fu… (read more)

My tab bar is gone..I do not need to open previous tabs, but the tab bar is gone all together, I need to use it. I have tried settings and history and full page vs not full page view. I have bookmarks, info bar, address bar but no matter what I have tried I can not get my tab bar back. I almost always have 3-5 tabs open for work and switch back and forth now they are not showing. Please help...

Thank you

Asked by shlebak 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox is not synching my bookmarks on my new computer

I just bought a new computer and signed into my account like normal. Bookmarks won't sync. I've been through about 3 computers over the last year and haven't had any issu… (read more)

I just bought a new computer and signed into my account like normal. Bookmarks won't sync. I've been through about 3 computers over the last year and haven't had any issues till now. I've tried everything I can think of including: reinstall Firefox, sign in and out, reboot, click on sync several times, and nothing. Help! I'm using Windows 11 for the first time. Is that the issue?

Asked by mattjd 1 year ago

Last reply by James 1 year ago

  • Archived

Youtube progress bar is non responsive

When watching a youtube video on firefox browser (only) i can not progress the video by sliding the video progress bar backwards or forwards, its completely non responsiv… (read more)

When watching a youtube video on firefox browser (only) i can not progress the video by sliding the video progress bar backwards or forwards, its completely non responsive.

i click the progress bar and try to drag it and it does nothing.

keep in mind this works perfectly fine in Edge and Opera.

Asked by number1silver_14 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

WHAT DO YOU HAVE THAT REPLACES ADOBE FLASH, SO I CAN VEIW SECURITY CAMS, I find it very unfair to force thousands of people to not be able to use hardware that is integral to the security of thier homes. there has to be a viable solution.

So I have about 20 security cams around my home. I am NOT replacing the hardware Because it took years to get this system to function properly.. And no sooner I do, every… (read more)

So I have about 20 security cams around my home. I am NOT replacing the hardware Because it took years to get this system to function properly.. And no sooner I do, everyone decided to stop supporting adobe flash!

You an't possibly tell me that there is no work around. there has to be. Someone somewhere has had to have written a work around..

Asked by Mitch Stein 1 year ago

Last reply by James 1 year ago

  • Archived

Application file extension changes in Preferences

I have tried in firefox Preferences to change the applications for file extensions when I download files. I do not want doc or other microsoft files to open aiutomatical… (read more)

I have tried in firefox Preferences to change the applications for file extensions when I download files. I do not want doc or other microsoft files to open aiutomaticaly in Pages, Numbers etc.. I want to use Open Office but Pages and Numbers are the default and it will not change no matter what I do,. Any ideas or help for this problem?

Asked by nikki 1 year ago

Last reply by Terry 1 year ago

  • Archived

Support for copy/pasting PNG images with transparency

I am looking for a way to enable Firefox to copy and paste PNG images with transparency. Right now, copy/pasting a transparent image replaces the transparent areas with s… (read more)

I am looking for a way to enable Firefox to copy and paste PNG images with transparency. Right now, copy/pasting a transparent image replaces the transparent areas with solid black. This feature works as expected in all other mainstream browsers (it's something I use a lot in my workflow as a graphic designer for a website).

This bug has existed for a while, I'm hoping by now there is at least one extension that fixes it, or some kind of workaround. Thanks to anyone who can help.

Asked by ribbitwayne 1 year ago

Last reply by ribbitwayne 1 year ago

  • Archived

Wrong font displays

When I download new font families, sometimes firefox displays the incorrect font on previously working web pages. The attached image shows what the web page should look l… (read more)

When I download new font families, sometimes firefox displays the incorrect font on previously working web pages. The attached image shows what the web page should look like on top, and how firefox is displaying the wrong font on the bottom. This happens on multiple web pages, and this is the second time this is happening to me. The previous time this happened, I uninstalled the font that was being wrongly displayed and everything worked as normal afterward. This time I tried to find and uninstall the font, and wound up uninstalling a bunch of fonts and still having the issue.

I'm aware that there's a setting for me to choose which fonts websites display, and while this allows the correct font to show, it also causes other display issues; as shown in my second image, symbols turn into letters.

Is there another way to resolve this? I'd like to have a solution in case this occurs again.

Asked by LK 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Internal Links on Webpage Disabled but work in Troubleshooting Mode

A website I use regularly has internal links that no longer work in regular mode. They used to work and still work in Troubleshooting Mode. These links are imperative t… (read more)

A website I use regularly has internal links that no longer work in regular mode. They used to work and still work in Troubleshooting Mode.

These links are imperative to using the webpage. I'm not sure what changed or why they work in troubleshoot mode, but I need to fix this right away. They also work on other browsers.

Asked by zkraft79 1 year ago

Answered by cor-el 1 year ago

  • Archived

Scroll Bar Virtually Unusable

I've contributed $, now I get an "upgrade" with a super thin vertical scrollbar almost impossible to use or correct (when highlighted) because I am not a coder. PLEASE d… (read more)

I've contributed $, now I get an "upgrade" with a super thin vertical scrollbar almost impossible to use or correct (when highlighted) because I am not a coder. PLEASE double width as default or provide option in settings!

Asked by Richard 1 year ago

Last reply by Richard 1 year ago

  • Archived

My window shows up as a different language than my primary language.

I accidentally downloaded Japanese version of Firefox and I've changed to English as the primary language. But for some reason, all of the windows for "open file" "attach… (read more)

I accidentally downloaded Japanese version of Firefox and I've changed to English as the primary language. But for some reason, all of the windows for "open file" "attachments" is in Japanese. I have both languages in my mac but I have my primary language as English. I made sure by going over the settings, removing Japanese, restarting and going back to Firefox to see if it fixed the issue. I also removed Japanese as an alternative language on Firefox as well but nothing seems to fix the problem.

The attachment is what I see every time whenever I open a window in Firefox. No other program has this problem. I can still use the window in Japanese but it bothers me not knowing what is causing this issue.

Asked by foreverblue25 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How to make FF play video in background tab?

Hi, autoplay is switched on, but still won't play youtube when I open in new tab (without switching to the tab) please can you tell me how to make this happen? Thanks … (read more)

Hi, autoplay is switched on, but still won't play youtube when I open in new tab (without switching to the tab) please can you tell me how to make this happen?

Thanks

Asked by nh1204 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox protection against fingerprinting does not work

I'm trying restrict usage of fingerprinting for my browser. I've already checked some articles and resources, for example this one: https://support.mozilla.org/en-US/kb/f… (read more)

I'm trying restrict usage of fingerprinting for my browser. I've already checked some articles and resources, for example this one: https://support.mozilla.org/en-US/kb/firefox-protection-against-fingerprinting

Currently my setup is like this: - I set "Enhanced Tracking Protection" to "strict" - I set "privacy.resistFingerprinting" to "true" - I'm using uBlock Origin

But still when I visit https://amiunique.org/fp I'm getting the information that I'm unique. The worst performance is amongst: Headers attributes:

  • Content language: <0.01%

Javascript attributes:

  • User agent - 0.49%
  • Content language - 0.04%
  • Canvas - Unique (this is weird because I'm even getting a notification about blocked canvas, maybe it is a quirk of this website)
  • Screen height - 0.05%
  • Screen available Height - 0.07%
  • Media devices - Unique

Is it expected for Firefox to fail that test? By Firefox own marketing I expected that I'm protected from fingerprinting but in fact I'm not. And worst yet it isn't even turned on by default.

What can I do more to actually block fingerprinting? I tried Ghostery and Privacy Badger extensions but they didn't seem to help so I removed them.

Asked by gumaa95 1 year ago

Last reply by cor-el 1 year ago