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Facebook

Starting about 2 weeks ago everytime I access Facebook, it starts reloading pages and I can't stop it. This is the only site I've had the problem with and it always star… (read more)

Starting about 2 weeks ago everytime I access Facebook, it starts reloading pages and I can't stop it. This is the only site I've had the problem with and it always starts happening when I have paged down several pages. I've tried changing settings, and even uninstalled the system and re-installed to no avail. Something has changed so please fix it!

Asked by Russ 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Videos Will Not Play

I used to watch the TED videos using the links in their email. Then some time ago they stopped playing. It accesses the website and video but there is a circle going arou… (read more)

I used to watch the TED videos using the links in their email. Then some time ago they stopped playing. It accesses the website and video but there is a circle going around and nothing happens. I tested the same on Microsoft Edge and it works. I do not like Edge and hopefully, you can solve this issue because it is important. I have looked at all the solutions online but they do not fix the problem. I use Windows 11 and everything is up to date.

Asked by lance24 1 year ago

Answered by lance24 1 year ago

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Cannot reach web site with Firefox - isn’t redirecting properly

I cannot seem to reach https://community.esri.com/ via Firefox but can reach it fine with Chrome and Edge. Firefox says "The page isn’t redirecting properly. An error o… (read more)

I cannot seem to reach https://community.esri.com/ via Firefox but can reach it fine with Chrome and Edge.

Firefox says "The page isn’t redirecting properly. An error occurred during a connection to community.esri.com. This problem can sometimes be caused by disabling or refusing to accept cookies."

So I even added the page to list of Exceptions, but still cannot reach site.

Asked by Mark D 1 year ago

Answered by Dropa 1 year ago

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Mozilla Maintenance Service version issue in Windows Apps & Features (Add/Remove Programs)

When Mozilla Firefox is installed from the installer, it (optionally?) installs the Mozilla Maintenance Service. In Windows, the Apps & Features (old: Add/Remove Pro… (read more)

When Mozilla Firefox is installed from the installer, it (optionally?) installs the Mozilla Maintenance Service.

In Windows, the Apps & Features (old: Add/Remove Programs) list adds the Mozilla Maintenance Service in the list of programs it can uninstall. The version number entered here is the version number of the Mozilla Maintenance Service upon installation.

Other methods of updating Firefox may update this service (current release version: 102.0.1.8221) - however, the version number contained within the Windows Apps & Features (old: Add/Remove Programs) list is never updated, and will instead display the original installation's version number.

I'd like to recommend that this be fixed, so that the version displayed in Apps & Features (old: Add/Remove Programs) always displays the current version installed.

(One of those flaky "software updater" utilities pointed this one out to me. "You have an old version of the Mozilla Maintenance Service installed!" yes, if you go by the numbers offered by the Apps & Features list...

Asked by Greg 1 year ago

Last reply by Greg 1 year ago

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Programming tutorials @ codewithmosh.com - Audio and Video don't work

My autoplay default settings are Block audio and video and I have allowed mosh.com to autoplay both (and that permission shows in the autoplay settings panel). I have tr… (read more)

My autoplay default settings are Block audio and video and I have allowed mosh.com to autoplay both (and that permission shows in the autoplay settings panel). I have tried setting autoplay to allow audio and video for Firefox browser level (everything not just one tab/site) It makes no difference. The rest of the site displays as expected and the SSL cert shows as valid. Kind of lost on what to do next. FWIW, it works in Chrome, no problem.

Asked by Sam Piper 1 year ago

Last reply by Sam Piper 1 year ago

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firefox crashes at the time of start

As I translated Japanese in a translation site, an incomprehensible sentence is sorry It crashed with update and a troubleshooting mode of Firefox to have already perfor… (read more)

As I translated Japanese in a translation site, an incomprehensible sentence is sorry

It crashed with update and a troubleshooting mode of Firefox to have already performed that firefox crashed at the time of start and did not open out. Leading you goes uninstallation and down of firefox, when downloaded it, copy information from Old Firefox Data, and stick it on a profile folder in other troubleshooting information from a help, and when restore a former session, after all crash, and do not start. Sometimes start, but become the screen which cannot operate, and nothing reacts, please help me

I put the crash report number bp-add5d98d-377d-47b5-b0bd-bf6f20220715 2022/07/16 2:54

Asked by koruneri 1 year ago

Answered by koruneri 1 year ago

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How to completely disable Google translator pop-up

Hi there! I have the issue that when I enter a website that is in English, I sometimes get a little Google translator pop-up at the top which asks me to translate the pa… (read more)

Hi there!

I have the issue that when I enter a website that is in English, I sometimes get a little Google translator pop-up at the top which asks me to translate the page. As I am fully fluent in English, I would like to disable this but the option "Disable for English" does not seem to do anything, as this keeps happening. I can disable it for an individual website but I would like to disable it completely.

I'm also confused because within Firefox I have only selected US English as a preferred language. My laptop itself is set to German.

I don't have any translator add-ons installed and can't figure out where this pop-up even comes from, let alone how to fully disable it.

If anyone could help, I'd be very grateful!

Anne

Asked by wolflight99 1 year ago

Last reply by Paul 1 year ago

  • Solved
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Duckduckgo has apparently hijacked firefox browser

I've gone through all of the steps to reset my Firefox browser and attempted to change my search engine from Duckduckgo to Startpage. Every time it works a couple of tim… (read more)

I've gone through all of the steps to reset my Firefox browser and attempted to change my search engine from Duckduckgo to Startpage. Every time it works a couple of times then Duckduckgo hijacks the search engine back to itself. I've deleted this search engine, reset my browser, said yes to prompts by Startpage to be the default browser, and tried everything that I can think of. Very, very frustrating. And I start to worry about the security of the Firefox browser itself. Any ideas?

Thanks, David

Asked by maddogmog 1 year ago

Answered by Dropa 1 year ago

  • Archived

Cannot install Dashlane extension

I've been using Dashlane for a long while. It stopped working, so I deleted it to try to solve the problem. When I tried to re-install it, it won't work. I just keep gett… (read more)

I've been using Dashlane for a long while. It stopped working, so I deleted it to try to solve the problem. When I tried to re-install it, it won't work. I just keep getting an error about it being corrupted. I've restarted the computer, closed Firefox. It's the same. Dashlane tried to trouble shoot with me, but they have not solved it either. It worked on Google Chrome, but I cannot get it to work on Firefox. Firefox is my browser! I need help to get Dashlane installed and working on it.

Asked by jjanderson403 1 year ago

Last reply by jjanderson403 1 year ago

  • Archived

Reset Password and Lost Bookmark backup?

I just had to recovery my Windows installation and all of my apps were removed during the process. I reinstalled Firefox and then tried to login to my account (Sync) and … (read more)

I just had to recovery my Windows installation and all of my apps were removed during the process. I reinstalled Firefox and then tried to login to my account (Sync) and I couldn't remember my password. I then reset my password and then tried to sync my bookmarks and everything was gone and nothing was restored....is there a archive of my bookmarks available somewhere I can restore them? Please help!

Asked by lucas.radech 1 year ago

Last reply by Paul 1 year ago

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How to get rid of hard to read black backgrounds?

Firefox 102esr has almost every menu, popup and screen in dark mode - which I find extremely difficult to read, given I'm antique. I've tried all the modes like light, s… (read more)

Firefox 102esr has almost every menu, popup and screen in dark mode - which I find extremely difficult to read, given I'm antique.

I've tried all the modes like light, system etc nothing seems to fix it.

Am I going to need a stack of css code to fix it - code for each and everything I want to set back to light, or is there a setting to achieve this?

Asked by citizen1138x 1 year ago

Last reply by citizen1138x 1 year ago

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Restore Previous Session - Option to keep more?

Is there an option to restore not just the previous session, but the session before that? It seems it wipes everything on each close, I figure that might be a security f… (read more)

Is there an option to restore not just the previous session, but the session before that?

It seems it wipes everything on each close, I figure that might be a security feature, but it would be really helpful if there was a plugin/add-on or better yet an option to keep session up to X amount. Since firefox is my default broswer sometimes I will open a link thru an app and close it, forgetting that it will delete my previous session. Then it is impossible to open up those tabs again as I keep them open for a while.

Please let me know if there is an easy solution to this.

Sincerely, Dylan I

Asked by Dylan K I 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Removed login for a site but can still login

I removed the login for id.logi.com and www.logitech.com but the webpage login prompt for id.logi.com that opens their Logitech Options application in Windows doesn't pre… (read more)

I removed the login for id.logi.com and www.logitech.com but the webpage login prompt for id.logi.com that opens their Logitech Options application in Windows doesn't present me with the prompt to enter my login info but still opens the app without logging me in confirmed by the app that I'm not logged in.

When I click to login to the www.logitech.com site I'm also not presented with the username/password prompt butt I am automatically logged in.

After being logged in via the website, now the Logitech Options app shows me logged in while the webpage that launches the app wouldn't log me in but still opened the app.

Clearing site data and cookies for id.logi.com and www.logitech.com didn't fix the problem. How can I not login on one page and be able to login on another page both without a login prompt?

Asked by raymor 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago