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  • Solved

How to disable language-aware word selection when double-clicking on text for certain language?

I want to disable the "language-aware word selection when double-clicking on text" feature that shipped in 122.0 (https://www.mozilla.org/en-US/firefox/122.0/releasenotes… (read more)

I want to disable the "language-aware word selection when double-clicking on text" feature that shipped in 122.0 (https://www.mozilla.org/en-US/firefox/122.0/releasenotes/)

This new feature is cool, but it has actually slowed down the speed at which I select text. Originally, I could double-click to select an entire sentence, but now a double-click only selects a single word.

It would be great if there was a way to disable this feature for a specific language.

Thank you.

Asked by jamie94 2 months ago

Answered by TyDraniu 2 months ago

  • Solved

Websites tell me I need to enable Javascript despite the fact that it is enabled

Today a website told me I needed to enable JavaScript in order to continue, despite the fact that it is enabled. At first, when I received this message, I turned off t… (read more)

Today a website told me I needed to enable JavaScript in order to continue, despite the fact that it is enabled. At first, when I received this message, I turned off the "NoScript" extension and tried again, but the website still gave me that same message. So then I went to the about:config page. and it showed that JavaScript is enabled because it showed a value of "true". This sort of thing has happened more than once in the past. I'm forced to go to another browser such Microsoft Edge or Chrome, where I do not encounter this problem. Why is this happening in Firefox, and what can I do about it? My operating system is Windows 10 Professional, and if you need any other details, please let me know. I will appreciate your assistance.

Asked by Larry951 2 months ago

Answered by zeroknight 2 months ago

Pdf print not giving me a portrait option

I use Firefox 122.0.1 on Windows 11. When I try to print a .pdf (mainly from gmail), the option for Portrait/Landscape will pop up for a split second, then disappear. I… (read more)

I use Firefox 122.0.1 on Windows 11.

When I try to print a .pdf (mainly from gmail), the option for Portrait/Landscape will pop up for a split second, then disappear. I can only print Landscape.

- I've tried changing printers, but still get the same result (no portait option) - When I load gmail on Microsoft Edge, I get the portrait/landscape option as normal. - I changed the layout.css.page-size.enabled option to False, and still get the same result (no portrait option).

This started happening a few months ago, previous to this, everything worked normal.

Does anyone have a fix for this ? thanks

Asked by ilgiardinoDelDolce 2 months ago

Last reply by ilgiardinoDelDolce 2 months ago

Why google maps and map quest maps black out on my pc with firefox?

Everytime I look up something and it has a map attached to it and I click on the map, I get Google Map or MapQuest and the map is there for 3 seconds and then it looks li… (read more)

Everytime I look up something and it has a map attached to it and I click on the map, I get Google Map or MapQuest and the map is there for 3 seconds and then it looks like the attached picture. So I open up maps in its own tab and type in the address and I get same results. But if I use either of them in edge, I have no problems. I only have Mate Translate on in add ons. So I have no idea what is going on. I reset cache as I had read that from a post (though their issue was similar but not the same) I would appreciate any and all help you can give me. TYIA

Asked by judiellen 2 months ago

Last reply by jonzn4SUSE 2 months ago

Google services pages randomly not loading

Hello all, I've had some recent issues with my Firefox browser. All the Google services (Youtube, search, Gmail, Drive, GMeet) sometimes randomly do not load. The GET re… (read more)

Hello all,

I've had some recent issues with my Firefox browser. All the Google services (Youtube, search, Gmail, Drive, GMeet) sometimes randomly do not load. The GET request is sent, but there is no answer. All the other websites work perfectly, and when I make the same Google related request via a private window, it (usually) works. So it does not seem to be a connection issue.

This was due to an update to Firefox I did recently. I already encountered that problem after an update end of 2022, and I reverted to an older version to remove the issue (106.0.3). Unfortunately some services don't work with it anymore, so I updated to the most current version (122.0.1 64 bits) thinking that the issue would be fixed. Unlucky for me, the problem came back.

I tried quite a lot of the basic things:

  • Remove all the plugins
  • Remove cache and cookies
  • Uninstall Firefox
  • Restart the computer (Windows 10 by the way)

I saw on a lot of forums pages that what worked for most people was to to set security.tls.enable_0rtt_data = false on the about:config, which I did, but the problem persists. I also noticed that when I reset Firefox, some visuals from Google services will have trouble to load the first few times I go on the page (as shown on the image attached). Not sure if it is relevant though.

Would you have any idea what I could try? My job is primarely focused around the Google Suite, so that is becoming a significantly painful problem to deal with...

Thanks in advance for any help!

Asked by DalaFirefox 2 months ago

Last reply by DalaFirefox 1 month ago

No access to camera or mic

I want to use the Ome.tv web site to video chat but it keeps giving me this message: "You have denied access to your devices. Your partners will not be able to see and h… (read more)

I want to use the Ome.tv web site to video chat but it keeps giving me this message:

"You have denied access to your devices. Your partners will not be able to see and hear you"

I've tried everything to get them to work but to no avail. I've also tried editing the settings for my camera and microphone in the Permissions section and that doesn't work, either. Firefox will NOT allow me to add website exceptions to the Settings window when I specify a website. WHY? This is crap. Firefox used to be such a good browser, but it has become so user-unfriendly. This issue should be easy to fix but Firefox won't allow me to make any changes.

Asked by Mike Terryberry 2 months ago

Last reply by Mike Terryberry 2 months ago

Microsoft 365 cannot login via Mozila while there is no problem with edge

Dear Sir/Madam I have set up a new Microsoft Surface pro 7 with fresh Win11 23h2 and office installation. The latest Firefox 122.0.1 has been downloaded. Problem: Whe… (read more)

Dear Sir/Madam

I have set up a new Microsoft Surface pro 7 with fresh Win11 23h2 and office installation.

The latest Firefox 122.0.1 has been downloaded.

Problem:

When i sign in to my Microsoft 365 account for the first time everything goes smooth and get all authentication steps.

BUT

1. I never reach the Microsoft 365 page and return back to Microsoft log in page

"https://www.office.com/?trysignin=0"

2. if I insist in Trying I get in a loop and i get the error message "AADSTS50196 authentication error,"

3. I have tried to clean Cookies cash. The only difference now is that i do not get in that indefinite loop but i have to reenter the sign in credentials and again reach the log in screen.

4. I have entered the office.com, Microsoft.com, hotmail.com as trusted sites but problem same

5. No issues in that particular Surface pro to sign in Microsoft 365 site via edge

6. No issues to sign in Microsoft 365 in my other computers via Mozila. It happens to that particular surface new installation

Any help/Troubleshooting will be appreciated

Asked by almyroudis 2 months ago

Last reply by jonzn4SUSE 2 months ago

What is the story behind the "Copy Link Without Site Tracking" contextual menu item?

In what scenario would anyone ever want a website to track what they are copying? Why would a browser allow a website to see what you're copying anyway? Not only that, i… (read more)

In what scenario would anyone ever want a website to track what they are copying? Why would a browser allow a website to see what you're copying anyway?

Not only that, it takes up precious real-estate in an often already-crowded contextual menu. Why not make it the default action when selecting the normal "Copy Link" contextual menu item?

Asked by hrsnbrgmn 2 months ago

Last reply by hrsnbrgmn 2 months ago

Firefox taking over PDFs

Every time I update Firefox I find it has taken over opening pdf files. Yes I know how to fix it but it is a pain having to do that after every update. How do I fix thi… (read more)

Every time I update Firefox I find it has taken over opening pdf files. Yes I know how to fix it but it is a pain having to do that after every update. How do I fix this other than stopping all Firefox updates?

Asked by tony.booth.nz 2 months ago

Last reply by cor-el 2 months ago

Ancestry.com will work under Chrome but not Firefox

Ancestry.com freezes up under Firefox. Cannot manipulate trees. Get message that says page is slowing Firefox down. Works under Chrome. … (read more)

Ancestry.com freezes up under Firefox. Cannot manipulate trees. Get message that says page is slowing Firefox down. Works under Chrome.

Asked by tempesto 2 months ago

Last reply by zeroknight 2 months ago

Black backround on black text on a lot of sites

For a few months now, on different sites, the backround is fully black on black text and I can't use it at all, so I have to enter on Chrome to use it. I tried reseting t… (read more)

For a few months now, on different sites, the backround is fully black on black text and I can't use it at all, so I have to enter on Chrome to use it. I tried reseting the cache and booting in safe mode, but it doesn't seem to work. I changed things like themes and made the site be able to choose its own, but nothing seems to work. One option I found online but I'm not to happy to try is to make another profile, but I have all my passwords and bookmarks on this profile.

Asked by malosalexandru2004 2 months ago

Last reply by cor-el 2 months ago

How do I add a "Search Engine" to the New Tab screen

Hi, on my current Firefox setup, I have a search engine shortcut in my Top Sites on a New Tab page. It's a quick one for Amazon, I can't figure out how to add others thou… (read more)

Hi, on my current Firefox setup, I have a search engine shortcut in my Top Sites on a New Tab page. It's a quick one for Amazon, I can't figure out how to add others though. I saw reference to it in this old support issue, but I can't find how to do that anymore.

Asked by daniel213222 2 months ago

Last reply by James 1 month ago

I installed Firefox DeepL Translate add-on. Do I have to be a "Pro" user to use the add-on?

I have a 30-day free trial for DeepL add-on (and enabled it in Firefox). I tried to use the extension when I visited a Russian website and clicked DeepL and "Translate th… (read more)

I have a 30-day free trial for DeepL add-on (and enabled it in Firefox). I tried to use the extension when I visited a Russian website and clicked DeepL and "Translate this selection" and nothing happened. The webpage wasn't translated. Do I have to be a "Pro" user to use DeepL? If not, how do I get it to work? I'm using Firefox 122.0.1 version and Windows 10.

Asked by grov10 2 months ago

Last reply by zeroknight 2 months ago

  • Solved

Email images not displaying on Mozilla

Hi there. I use mailjet for sending email newsletters and campaigns. The images that i was uploading into the mailjet templates where displaying fine both on mailjet and … (read more)

Hi there. I use mailjet for sending email newsletters and campaigns. The images that i was uploading into the mailjet templates where displaying fine both on mailjet and when sent to mozilla firefox users.

The problem is that for 10 days now; when i upload images in mailjet and sending newsletters; the images are not displaying in mozilla. In contrast, when i use chrome everything displays fine, both mailjet and email accounts.

I had a long chat history with mailjet support and they requested to follow these instructions to fix this issue first: https://documentation.mailjet.com/hc/en-us/articles/360058211453-Why-are-my-images-not-displayed-missing-in-the-Email-Editor I did this but i had no success so they requested me to use chrome instead of mozilla. But that is not the solution of the problem because this must address all different browser users.

Can you please help me on this?

Thank you,

Asked by St P 2 months ago

Answered by zeroknight 2 months ago

Downloads

Files will not download. The file is a rfa(revit) file. This is my second day using this web browser.. I have checked setting, to which I switched around to try and trou… (read more)

Files will not download. The file is a rfa(revit) file. This is my second day using this web browser..

I have checked setting, to which I switched around to try and troubleshoot. This did not work. I ended up downloading another browser and the file downloaded no issue. Why is this happening? Ant help is greatly appreciated!

Asked by Shinobi 2 months ago

Last reply by jonzn4SUSE 2 months ago

After update I can't use my saved passwords

After an update yesterday, I found out the password manager integrated in Firefox was completely empty. I tried to rename logins.json.corrupt into logins.json, I tried de… (read more)

After an update yesterday, I found out the password manager integrated in Firefox was completely empty. I tried to rename logins.json.corrupt into logins.json, I tried deactivating all the plugins and I also tried copying the file into a new Firefox profile but it got corrupted right away again. If I put in an old logins.json it works but unfortunately it's a saved file from about 3 years ago.... Any idea about how I could get my passwords back? How to "uncorrupt" the logins.json?

Thank you in advance.

Asked by Tarva 2 months ago

Last reply by Tarva 2 months ago

  • Solved

Save bookmark and open bookmark seem to be different lists

When I save new bookmarks I can't find them to open them. The list of folders I see in the "Choose . . ." selection is different from the list of folders l see when tryin… (read more)

When I save new bookmarks I can't find them to open them. The list of folders I see in the "Choose . . ." selection is different from the list of folders l see when trying to open a bookmark. The bookmarks seem to be saving in one list but opening from a different list. How do I replace the list Firefox opens bookmarks from with the list the new bookmarks are saved in?

Asked by cmedearis 2 months ago

Answered by cor-el 2 months ago